Great hotel, very high-end great views right on the beach. Roof tide restaurant.l…read more Great place to socialize great place for a staycation

Absolutely loved our time at The Hiatus to celebrate graduating with my master's degree. It is…read moreright on the beach and shares a strip with classic Clearwater restaurants like frenchy's and crabby's. The resort itself is beautiful, modern, and aesthetically calming. Service was great throughout our stay. The pool overlooks the beach and is a nice alternative to the ocean. The illy coffee in the lobby in the mornings is so good!

Stayed here over graduation weekend for my son's high school celebration and overall I'd rate it…read moreabout 3.5 stars. The hotel itself is beautiful and centrally located on Clearwater Beach with just a short walk across the street to the beach. We booked two suites , a 2 queen private rooftop terrace suite with a full kitchen and a poolside king suite with a kitchenette which were spacious and perfect for our large gathering. The rooftop terrace was definitely a highlight, and the hotel is within walking distance to restaurants, the pier, playgrounds, and shops. I also liked that the pool is on the 8th floor with a great view and access limited to hotel guests only. Pool chairs were very comfortable, towels were unlimited with no towel card system, and beach cabana/umbrella rentals were half off for guests. The hot tub being on the 16th floor separate from the pool didn't make much sense though. Room service was daily, and I appreciated being able to text the front desk instead of calling. I highly recommend using the text feature and keeping everything in writing because there were discrepancies regarding credits we were promised. There were unfortunately several maintenance and service issues during our stay. The living room TV constantly glitched and wouldn't sync properly even after maintenance attempted to fix it. More importantly, the AC completely stopped working in the rooftop terrace suite for hours while we hosted about 25 guests for the graduation party. Everyone was hot and sweaty in almost 100-degree indoor conditions. Thankfully the terrace breeze helped, but being offered only a $100 credit for such a major issue during a once-in-a-lifetime celebration felt insufficient! The parking garage situation was also frustrating. We were told our vehicles could enter and exit freely with the resort fee, but every time we tried leaving, the room keys and garage passes failed. We repeatedly went back to front desk to get new passes and had to pay $40 to exit then contact customer service afterward for refunds such a waste of vacation time Customer service overall was very hit or miss. Some employees were wonderful while others seemed miserable and unfriendly. The onsite coffee shop was particularly disappointing I'd recommend walking across the street from The front lobby to the real Starbucks instead. At times it felt like the hotel relies heavily on its excellent location and beach proximity rather than consistent service standards.Coming from previous stays at Sandpearl Resort, I personally would still choose Sandpearl for smaller family vacations. However, I will say this hotel offers more flexibility for large gatherings and easier garage access compared to Sandpearl's valet-only setup. That said, between the AC outage, power issues in BOTH suites floor 8 and 17, lukewarm water, TV problems, phone problems, garage charges, and inconsistent customer service, I would probably try another Clearwater Beach hotel next time. We still made wonderful graduation memories and the location, spacious suites, rooftop terrace, and beach convenience were definitely the highlights of our stay.

Very nice hotel! We had a king, with a partial ocean view. I could sit out there for hours and…read morejust watch the world and all the people go by. So relaxing! And not one spider or bug on that balcony the whole week we were there! Five stars just for that! All staff were very friendly, in fact I believe it was a manager that bought me and my husband drinks after we walked down 15 flights of stairs during a fire alarm. (I swear nobody else even heeded the alarm, we were the only one in the stairwell). We only ate breakfast in the main restaurant (which was good), but we did have room service a couple of times and enjoyed the rooftop bar, The Tropico, for food and drinks. (The kids menu burgers and fries was plenty for me!) All were good experiences. Hotel is in walking distance of so many restaurants, shops and of course, the pier. We only hung out on the beach one day with the loungers and cabana. I was a little disappointed that they weren't included in the stay. The cost was $30 per day. Otherwise I was content to hang out on the loungers at the pool. A store called Surf Style is just a couple of doors down that has besides clothing, your snacks, drinks and all the tourist goodies.

Clearwater is an amazing touristy location with lots to do. You need to visit and hit the beaches…read moreand bars. This hotel is located in the middle of all the action, you can go up and down the strip for drinks, eating or hitting the beaches. We had a nice view of a marina in the back of the hotel from our balcony. Came with a small kitchen with all the amenities. Very nicely laid out for a smaller room with a king, Every morning is a complimentary breakfast, which can be crazy with people. Food was decent and was better than most with many options and large quantities of eggs, potatoes, a meat (usually sausage, but bacon sometimes), pastries, waffles, bagels. fruits yogurts. Lots to choose from. Some people go crazy and take extra for the road. Front desk was helpful and pointed out locations or checked on things we needed. We did not hit the pool, but looked nice. Bar area is near lobby and pool with drink and bucket options. Small kitchen and room were perfect with a large walkin shower. Couch appeared to be a pull out bed, which we didn't use, but like many fold out type this sagged in the middle from use. Channels on TV were limited but good. Can sign into Netflix or YouTube but cannot screenshare. Parking is valet and very efficient with text communication. Costs during this June July visit were about $26 additional per day plus optional tip. Car was always ready when requested.

Worst hotel I have ever stayed. The music from the bar below was so loud, none of us could sleep…read more First there was a concert till midnight, followed by DJ music the rest of the night. We are cutting our vacation early. If you value sleep at all, don't stay here.

Edited: there's a sauna in the spa but you have to pay instead of part of the amenities which most…read morehotels offer. I celebrated my birthday at the JW Marriott Clearwater and it was easily one of the best hotel experiences I've ever had. From the moment I arrived, the hospitality was top-notch. Every staff member I interacted with was warm, attentive, and genuinely made me feel special. The hotel itself is absolutely beautiful, with stunning design and a relaxing atmosphere that made the whole stay feel like a true getaway. There are so many amenities to enjoy, which really elevates the experience and makes it feel like a true luxury stay. The only downside for me was that there isn't a sauna, which is something I usually expect at a hotel of this level. It's a small miss, but worth noting. Overall, I couldn't have picked a better place to celebrate. I'll definitely be back!

I rarely leave negative reviews, but this was one of the most disappointing hotel stays I've…read moreexperienced. A JW Marriott should represent the highest standard of hospitality. Instead, we encountered poor communication, disorganization, and management that seemed incapable of delivering the experience their luxury rates promise. Our room wasn't ready until 8:30 p.m., leaving us waiting more than five hours. Once we finally got in, our luggage wasn't delivered as promised, the room phone didn't work, and maintenance had to make multiple trips to replace it before we could even begin to settle in. By the end of the evening, we still hadn't had a chance to unpack, shower, or relax after a full day of travel. The valet experience was equally disappointing--disorganized, unprofessional, and lacking even the most basic customer service. The mattress was also among the most uncomfortable I've ever slept on. The only employees who reflected the Marriott brand were the bartenders and the maintenance technician. Everyone else, including management, seemed indifferent to the issues we experienced. Luxury hotels command premium prices because guests expect premium service. This property delivered neither. I left frustrated, exhausted, and wondering how this hotel is allowed to carry the JW Marriott name. There are far better options in Clearwater.

The hotel's location was perfect--close to key attractions, restaurants, beach, and store. The surf…read morestyle store was in front of our hotel which was very convenient. The staff and front desk were all friendly! The breakfast area was large. They offered typical breakfast buffet! Eggs, bacon, waffles, bread station, coffee , cereals. What I noticed was they have 2 stations for each item. Our room was facing the water and had a balcony. Great view. The room was typical hotel room with fridge and microwave. The bed was comfortable and they had a sofa bed in each room. The only problem , is the entrance. You enter in to the parking and have to go upstairs to the lobby to check in which can be confusing at first and also Elevators don't have AC! Overall, I highly recommend this hotel to anyone looking for comfort, convenience, and quality service. I look forward to staying here again in the future!

Conveniently located along the waterfront view of the bay. Immediately upon exiting the hotel you…read moreare just steps away local eateries, shops and beaches. The room was super spacious with free Wi-Fi, a flat-panel TV, and workstation. the free breakfast was also much more than expected. The lobby bar was a hit as I really enjoyed the wings and fries we opted to order as the strong rainstorms prevented us from venturing out the first night. pool area was inviting and provided a prefect view as I soaked up the sun while reading. I loved that we were in walking distance to make of the places we planned to dine at. jolley Tolley, pier 60 and other amenities all within a 3-5 min walk. Definitely much more convenient that the normal resort we stay while visiting.

Still a solid experience…read more We came here for one evening to celebrate the end of school. We came at about 3:15 PM on a Friday and our room was ready early which was great. We were on floor 16 which is the top floor. At first, I was worried I would be afraid going on the balcony because of how high it is, but it doesn't feel terribly high. I actually recommend asking for a higher floor because that's where the best views of the beach are. We only went to the Opal sol pool this time instead of Opal Sands. They have two pools, which is great because one felt like an adult pool whereas the other one felt like a children pool even though there was no designation. It made me feel better about my two children splashing about. There is also a pool by the Spa that I think adults should escape to if they want to get away from children. The one downside of the pool is they don't have many servers walking around taking orders. I ended up walking up to the bar to put in a food and drink order because the only server was on the far side of the pool the entire time. I tried berries and bubbles and a strawberry Mo-to-to, both were fantastic. We learned we do not like the chips and salsa. My older son did and liked the queso, but nobody else in the family did. We also love the hot tub and you can turn on jets if you want. Even though it doesn't feel like they have a ton of seating, we never had a hard time finding a seat, so people do a good job cleaning up after themselves if they leave their seats. They also have tons of towels, I never thought I would appreciate this so much until we were at another hotel that limited guests to four at a time, so I appreciate that you can take towels to the beach and then come back and grab new towels. The rooms are beautiful. They feel spacious and everything is still pretty new since it was built at the beginning of 2025. All rooms look at the beach, so it is nice sitting on the balcony and looking out at the water. One random criticism is that they don't have any non-caffeinated tea, all their tea has caffeine in it that they offer in the room. Room service is very quick. We got chicken tenders and fries and grilled chicken and fries. I tried the Ahi tuna starter and loved it. My younger son loved his grilled chicken and older son ate the fries. Even though the hotel isn't right on the beach, it is literally across the street from the beach so super convenient to get to. Clearwater beach is beautiful. It has powdery white sand, and there are ample amounts of chairs that you can purchase to sit on. They only have valet so the one downside is it takes a while to get your car, but if most of your vacation is on the beach, you won't need your car anyway. I also appreciate that they have snacks that they put out at 8 AM. They also apparently have cookies at 3 PM, but we totally missed seeing that. I forgot to bring the kids snacks so this was a lifesaver when the kids grabbed granola bars for breakfast. They also have Board games on every floor, which I think is a nice touch. I always enjoy our stay here. I would recommend.

I rarely write reviews, but this experience needs to be shared…read more Before even arriving, I received an email stating that the hotel is a strictly smoke-free property. However, on our very first day, while sitting with my family eating lunch at the pool area, we were overwhelmed by a strong marijuana smell coming from the table next to us. For a hotel that promotes itself as smoke-free, this was extremely disappointing. The bigger issue happened on our third day. There was a fire alarm going off in the hotel, but we were staying on the sixth floor and did not hear any alarm on our floor. The only reason we knew something was happening was because we received a phone call from someone we're staying with telling everyone to evacuate. If my family and I had been sleeping, we would have had no idea there was an emergency. That is a serious safety concern. When I spoke with management, I was told the alarm only sounds on certain floors due to firewalls between levels. Regardless of the explanation, fire safety should protect every guest equally. Fire travels upward, instead of an audible alarm on every floor is unacceptable. To make matters worse, management was dismissive and unhelpful. When guests were allowed back inside, we were told the fire department would contact management, but there was no clear explanation and no accountability taken. Overall, this stay was stressful and disappointing. Between the lack of enforcement of the smoke-free policy and the serious safety concerns regarding the fire alarm system, I would not feel comfortable staying here again.

I went with my entire family (my two year old, niece, nephew, mom, dad, and sister). We had a…read moreblast! The kids enjoyed bubble mania, the pirate, s'mores, and daily movie night. The coffee was fantastic. Service was even better. From check in to check out we felt well taken care of. S/o to the cleaning staff and Ricardo at the restaurant for going over and beyond. The champagne and shovels/buckets (for the kids) at check in was great too. I would definitely recommend!

Beautiful resort very friendly staff and great location! I would recommend the Gulf Coast view but…read moreask for a higher floor if you'd prefer a unrestricted view

What a lovely stay we had at Wyndham Grand! Spent 4 nights here recently with my husband and two…read morekids, and we had great things to say about the experience. PROS; -Walkable to just about everything! We didn't rent a car for our trip so it was perfect to be able to access nearby restaurants, shops, and more all on foot. -The pool deck is very large, well kept, and very well staffed. Tons of lounge chairs and umbrellas. Everyone working there was so dang nice! You can receive pool-side service for food & drink, or head up to the attached bar to grab what you need. Definitely a little on the pricey side, but a lot of good options. -We booked a one-bedroom suite and it was delightful! Sooo spacious, likely more than we needed. It was super clean and modern. Very nice, updated bathrooms and walk-in glass showers. Our patio was also huge, providing beautiful views of the Mandalay Channel. Beds were comfy, and they even so kindly provided us with a cot/crib for our youngest. Hugee for parents - that was super appreciated! -Literally every single person working there that we interacted with was beyond sweet! Five-star service and friendliness from all staff. CONS: -Little to no cleaning service in the room (unless requested??). Maybe I missed how this works, but it was a little of a bummer having overflowing trash cans and dirty dishes we weren't sure what to otherwise do with. They were very quick to bring fresh towels upon request, however! -Given the size of our suite, we would have loved to have a few extra usable items in the kitchen area, like any kind of napkins/paper towels, silverware, and soap do to a little washing up. Surely don't expect it to be fully stocked with appliances and plateware, but it seemed a little odd how big it was with truly nothing to use it for. All in all, we would absolutely stay here again, and would most certainly recommend it to others (especially families). Thanks for a great stay!

THIEVES!!! My 86 yr old step-dad reserved a room in February for a family reunion in October. He…read morehas gotten ill and cannot make it. We called the billing department and they stated that they would not refund his money as the booking was not refundable. They also stated that they are canceling the room and they WOULD NOT GIVE HIM CREDIT???? THEY TOOK HIS $970.00 AND WILL NOT GIVE IT BACK! BUNCH OF F-ING THIEVES!!! DO NOT BOOK THIS HOTEL. BASTARDS

I love luxury resorts on the beach and Opal sands checked off all my expectations…read more Last month , I decided to book a 5 day, 4 night stay at this resort with my daughter and we did not want to leave. Located on the beach in Clearwater, this resort has amazing views of the cotton candy sunsets , a spa , fine dining restaurants and a great outdoor pool and tiki bar that we visited daily for lunch. I booked a spa appointment for the Grounded Serenity ( about $325 for 120 minutes ) which was a perfect way to end my stay at the resort. The spa is on sight and you can book your services in advance or while staying at the resort. Go online as they have so many options that are fabulous. Valet parking is around $40 a night and there is a daily resort fee added to the stay. Rooms range from about $289-400 a night depending on time of year and suite selected. I've stayed at other resorts and hotel brands in Clearwater and I must say, this was worth every dollar spent. I look forward to more stays at this Resort for sure.

3.5/5 Stars - Nice Location, But Service Fell Short…read more I stayed at Opal Sands Resort from Friday through Sunday, and while it was a nice weekend getaway, the experience didn't quite live up to the price or the expectations. Check-In: The check-in experience wasn't the warmest. The front desk associate was polite, but the interaction felt very transactional, more like, "Here's your key, hand me your credit card, have a great day," rather than making us feel welcomed to the resort. Room: Our Gulf View room on the 5th floor overlooking the pool was clean, comfortable, and well-maintained. The beds were very comfortable, and the room was quiet for the most part. Occasionally, you could hear music from the pool area, but it wasn't disruptive. Pool: The pool itself was great. The water temperature was perfect, and we had no trouble finding chairs both times we used it. The music wasn't really our style, so I brought a small speaker and played my own without any issues. Unfortunately, the pool service left a lot to be desired. Getting a server's attention felt like a mission. I ordered a piña colada, which tasted good--especially whatever they put around the rim, but it barely seemed to contain any alcohol. The same happened with a whiskey and club soda; it tasted almost entirely like club soda with just a splash of whiskey. For the prices they charge, I expected much better. Beach: On our second day, we decided to spend time on the beach. The day before, we had asked how the cabanas and umbrellas worked and were told everything was first come, first served. Based on that information, we assumed they were included with the resort stay. We grabbed towels from the pool, found an open cabana, and about 20 minutes later an employee informed us there was a $50 charge to use it. We had no issue paying the fee, but the lack of communication from the front desk and other staff was frustrating. Better communication would have prevented the confusion. Food: I had breakfast at the restaurant on the first floor. The food was decent but nothing memorable or worth going out of your way for. Overall: For the price, I expected a higher level of service and better communication from the staff. The property itself is beautiful, the rooms are comfortable, and the location is excellent, but the service and food and beverage experience brought the overall rating down. Overall Rating: 3.5/5 Would I stay here again? Probably not. Next time I'd be more interested in trying the hotel next door, The Sol, which looked beautifully decorated and has two pools instead of one. Hopefully the overall guest experience is better.

Love this hotel! The connected Starbucks & restaurants are a huge plus!…read more The backyard is the Clearwater Beach. Very touristy & close to all the fab restaurants across the street & next door.

We chose the Hilton Clearwater Beach Resort because of its beachfront location and expected a…read morecomfortable, relaxing vacation. Unfortunately, our four-night stay was one of the most disappointing hotel experiences we've had. The biggest issue was the condition of the room. We have photos documenting what we found. The shower had visible mold when we checked in, and despite daily housekeeping, it was never cleaned during our entire stay. The room itself felt dirty, and the towels had a foul odor, almost as if they had been washed in rancid water. The room was also in poor repair. Most of the electrical outlets were so loose that plugs would not stay in them. We couldn't use a hair dryer, curling iron, or even reliably charge our phones because the plugs would simply fall out. We ended up buying an extension cord so we could run power from the bathroom outlet. There were no functioning towel bars, and the wall hooks that were supposed to hold towels repeatedly fell off the wall. Housekeeping was inconsistent at best. On Tuesday we had to ask for bath towels. On Wednesday we had no washcloths. We asked a housekeeper, then the front desk, and finally called the hotel after waiting. Each time we were told someone would bring them "right up," but they never arrived. We eventually had to use hand towels as washcloths. That same day, housekeeping only made the beds and emptied the trash. The room was not actually cleaned. The room itself was far too small for two queen beds. It felt as though two beds had been squeezed into a room designed for one. The mattresses were lumpy and uncomfortable and felt much smaller than standard queen beds. Had the room been clean, well maintained, and comfortable, I honestly would have overlooked many of the other frustrations. Unfortunately, when the basics of cleanliness and comfort aren't met, everything else becomes much harder to ignore. The beach was the reason we chose this hotel, and while the beach itself is beautiful, the setup was disappointing. Guests are not permitted to bring their own beach chairs and must rent the hotel's. The first two rows closest to the water were occupied by blue cabanas renting for approximately $251 per day. We rented reclining chairs for about $60 per day, yet they were placed in the back row, far from the water, while many of the premium cabanas remained empty. The rows of orange traffic cones surrounding the cabana area also took away from the natural beauty of the beach. The hotel's location is excellent, and direct access to Clearwater Beach is its greatest asset. However, a great location cannot make up for mold, poor housekeeping, maintenance problems, uncomfortable beds, and a room that simply wasn't clean. I rarely leave negative reviews, but I believe future guests deserve an honest picture of our experience. Based on our stay, I would not return or recommend this property.