Wanda was very friendly and easy to communicate with. Her prices are the cheapest in the area. $10…read morefor large suitcases and $5 for small suitcases and bags.

I had a great time here. The Courtyard by Marriott Isla Verde is very centrally located in San Juan…read moreclose to the airport and directly by the beach. 2 beach chair and an umbrella were included. The water was very choppy but I loved going for walks by the beach. The pool is pretty warm and open 24/7. While I did enjoy the breakfast buffet, I didn't like the lunch food. No authentic Puerto Rican cuisine and very bland. The rooms were nice and we had a beach view but there were bugs sometimes. Staff were nice.

My husband and I have made this our main location when visiting our beautiful island of Puerto Rico…read morebut I have to say we give a HUGE shout out to Fernando and Ivalese (I hope I spelled her name correctly-apologies if I didn't) who give the best service poolside. They are phenomenal at their jobs including Gigi the bartender who is equally as awesome. Unfortunately I do not recall the two gentleman that work the front when you first arrive who help us to our room but they are part of the reason why we continue to return.

Right in Old San Juan, we have stayed here 3 times already and it will not be our last. Take the…read morefirst elevator to the 6th floor and checkout the old fashioned style tubs you can fill with water and sit and relax under the stars while gazing out to the city. The 2nd elevator to the 4th floor will take you to the 4 hot tubs to relax in if they are not too full. There is a vending machine on the first floor for sodas and water past the first elevator.

The Casablanca Hotel located in the heart of San Juan, Puerto Rico was the perfect choice for a…read morelong weekend packed with excitement as we were there for the Bad Bunny Residency. Just as the name Casablanca hotel is inspired by the movie Casablanca. This hotel is elegant with a historic and artsy flair. Moroccan theme decor with beautiful victorian style chandeliers. Lots of vibrant colorful art through out the hotel every corner catches your attention from the moment you walk in. You just want to take photos and videos everywhere you step in. We had the two bedroom suite with balcony and view to the cobblestone streets and colorful buildings of San Juan. Very spacious and clean. There is also a rooftop with jacuzzi and lounge area great for relaxation. Hotel is walking distance to all the bars and restaurants in Old San Juan. I only used Uber to and from the concert venue. Hotel is 15 minutes from the airport very convenient. Great stay, nice and pleasant staff and will definitely stay here again.

I really enjoyed our stay at La Concha. The check-in process and staff were very friendly and…read moreaccommodating. They recommended so many amazing places to eat and shop, in and out of the property. The prices for food on the property were reasonable and there were a lot of different options for food choices. The big Concha restaurant on the property is absolutely gorgeous at night but it is a bit pricier than the other food options on the property. There are 4 pool ameneties you can choose from, with one being adults only. I loved that you have the different pool options. However, I wish the pools were bigger. I felt like it made more sense to have fewer pools but, bigger to fit more people but, we were comfortable in each. The beach is beautiful and every day there were plenty of surfers riding the high tide waves. It wasn't the best beach for swimming since the tide was so high and waves were really strong but, lifeguards are on the property to help those who have trouble getting in and out. We stayed close to shore to prevent any accidents and enjoyed watching surfers ride the waves each day.

La Concha is often advertised as one of the two most luxurious hotels in Puerto Rico, but my…read moreexperience did not live up to that reputation. For a hotel charging over $200 per night, I expected much better service and attention to detail. The property showed signs of poor maintenance, including dirty floorboards and dusty areas throughout the resort. The staff was also disappointing. Many employees rarely greeted guests, and even when I spoke first, I often received little or no response. While the location is excellent, the overall experience fell far short of what I would consider a luxury hotel. Based on my stay, I would recommend saving your money and considering other options.

I picked Posada San Francisco because of location and lack of kids. There are no adults-only…read moreresorts on Puerto Rico, and I figured a hostel was my best bet. And it turned out to be a great idea. The location is perfect. On the outer edge of Old San Juan (OSJ) you are only minutes away from anything in the area but out of the huge tourist crush from the other end of town. When looking at a map of Old San Juan you will think it's bigger than it is. To walk from the Posada to El Morro on the opposite tip of OSJ might take 15-20 minutes at a leisurely pace. I booked the standard double bed private shared room. It cost me $58 per night because I had to pay for 2 people instead of just myself. The single supplement sucks, but it's still inexpensive. The room was clean, clean, clean. And the satellite TV and air conditioning worked. I had to share bathrooms but one was always available when I needed it and they were always relatively clean if not just clean. I appreciated that the other guests during my stay were not slobs. The women working the desk and the one man I saw regularly were always polite and friendly. No issues with service. I used the washer and dryer while I was there, but I got up early to do it so there was no wait. And they are both in good condition - either new or very well-kept. All in all, my four night stay cost me $252 which includes taxes and online processing fees. That amount would have gotten me one night at a resort or hotel. For the price and location, Posada San Francisco really can't be beat, and I would stay here again. Tip: Because I stayed on the 6th floor, I didn't interact much with the other guests. If you're on the 4th floor with the dorms, you'll meet more people. Tip 2: They rent bikes for cheap. Don't forget that. I did.

Perfect location for safe area of Old San Juan. It's right in front of a trolly stop (free around…read moreOSJ) and across from Plaza Colon. Lots of restaurants and tourist shops around to venture towards and located beside the fort. It's a great location, and with another gal pal - I felt safe walking the streets around the area even in the evenings. For $34/night including taxes and fees, it's totally worth the humble hostel environment. Great balcony views, huge kitchen on 5th floor, small fridge in room, flat screen tv and personal AC unit. Rooms open with key cards and on my floor (6th) there were three bathrooms to share on the hall. Bathrooms are not dorm style where multiple ppl are in them but single bathrooms where you close the door and lock behind you. One has a shower stall and the other an actual tub. I Never had to fight for the bathroom or wait. I saw a cleaning lady everyday and the bathrooms were clean but bring your own toiletries and even a hand towel to dry off. You do get a bath towel for each person in the room. Certainly not bad at all ...

Had an amazing stay, close to everything. First desk personal was very nice and accommodating. The…read morerooms were a good size for just a night stay. Beds were very comfortable.

Called at the last minute because the room I originally booked was in San Juan Spain . Stupid me…read more Got the Armas and Carlos was so nice and helpful. The room was small but cozy the first night went well. The bed was soft and comfortable the ac was cold the shower was warm everything worked and the room was clean. I am enjoying my stay here.

Titanium Elite and BonVoy Lifetime Platinum denied upgrade (not even a King bed for me and wife),…read moreand get room for Impaired folks. Getting the included breakfast is a challenge; they are understaffed (but the guys there are heroes). We forgot about their breakfast 2 of three days (should have taken the Points!), nor used the evening bar amenity, nor the free welcome drink; they are understaffed with many managers and supervisors doing nothing while their staff is drowning... The pool bar is not staffed. Housekeepers are good though. Not worth it nor a place to Return.

Excellent facilities and service. Bartenders are so personable and educated me on the the rums of…read morethe area. Gym had all the essentials. There is a shuttle to old San Juan every 30 minutes. My daughter lost a Louis Vuitton wallet in the linen and it was turned in to the front desk. We were impressed with the honesty of staff.

One of the best tours we've taken. This is my 3rd Segway tour ever, and although not as…read more"adventureous" as most other places we've been - you can't expect much since we are touring Old San Juan, so there is NO speeding and reckless driving. The owner/tour guide is great. He is extremely informative and friendly. The tour is well worth the money, and we are so glad we got to explore the fort on Segway instead of on foot. It was extremely hot, and riding/driving the Segway is the way to go. You get the breeze AND don't have to walk that long stretch to the fort. I would highly recommend this to EVERYONE. It's soo easy to learn how to ride the Segway. It may be intimidating at first but once you get the hang of it, it's sooo much fun. My biggest recommendation to the owner is that to give better instructions on how to find the place. I was sooo confused where exactly the location was.

We did the 2hr tour in June 2019, while on a Carnival cruise (independent of Carnival). Tour guide…read morewas amazing! He spent about 10 mins explaining how to control the Segway and about 10 more mins where our party of 7 practiced on the segway, just outside the shop. Two of our party have been on about 4 other Segway tours before and said this was the best instruction they were ever given. The 20 mins was perfect, for beginners and experienced riders both. The tour it self was also outstanding. The guide was incredibly knowledgeable about the history of the island. He issued everyone remote ear pieces in which he provided (via microphone) a constant description of what we were seeing. The Segway riding was challenging due to the steep slopes, cobblestone streets and traffic. Not for young riders, but suitable for our youngest boy at age 13 and us (50s). Highly recommend this!!!

This B&B is in a great location in the old San Juan area. Just a couple of blocks from San…read moreCristobal Castle, a block from the ocean and close to Morro castle and the heart of old San Juan - it's hard to beat this location. The rooms are comfortable and the air conditioning is excellent. Their wi-fi is fast and very reliable. The breakfast was delicious and the service was excellent. I am a very light sleeper, so I did notice the street noise from an active area in any type of city. My wife and couple we were travelling with had no problems. But to be this close to everything, this was a non-issue for me because the B&B and location are really top-notch. If you want the best of all worlds when staying in the old San Juan area, this is the place to be.

Casa Sol is a wonderful place to stay! I had never stayed at a b&b and wanted an authentic…read moreexperience, visiting San Juan. The room is so cute and clean, and it is walking distance to so many shops, bars, and restaurants. Breakfast each morning was delicious and didn't ever leave me hungry (bowl of fresh fruit and coffee and juice). Next time we want to visit San Juan, we will definitely stay here again! They also suggested a couple other b&bs to visit (Casa Flamboyant and Dos Aguas--make sure to check them out, too!) ***PRO TIP: If you intend on being in San Juan for more than a day, I HIGHLY recommend not having a car until you decide to leave and explore other parts of the Island. Everything is walking distance so there's no need to drive (or you can Uber). If you absolutely have to pick up your rental car right off the bat, you will have to park you car overnight in a garage or a lot. There is a $3/day lot that is a little bit of a walk, near the National Guard base. Drop off your luggage with someone in your party and they'll check in, and you should park your car there.

If you're looking for a nice relaxing day on a private island then this may be the trip for you!…read moreThis is a group tour that travels with more than just those you booked with. As long as 15 people are on the tour, they will take you to your Calebra. If less than 15 you stay local! There were well over 15 so we were able to tour Calebra. It was so beautiful! Once you get there, they pick you up on a ferry to take you to the boat . The boat travels for about an hour before getting to a private island and that is where you get the guided snorkeling or diving tour depending on what you selected! My friends and I did the snorkeling. As someone who can't swim (I know I know lol) I had a great time. The tour guides were very informative and helpful for all ages and swim levels. They do provide fruit, cold cut sandwiches and rum punch and when you stop . If you're looking for a "party" boat then this may not be for you. Don't expect lots of liquor and twerking etc it's a family type tour, Some of my friends were a bit disappointed by the price expecting that we'd stop somewhere that had a bar and restaurant but it was just a private island (we're in our high 20s low 30s). So idk I think it depends on your expectations but I was okay with everything and the service was great!

Never In my life did I think I would give a 1 Star but would not recommend this company. We…read morecontacted them weeks prior to our trip to inquire about getting scuba certified. We were told we had to first buy and complete the course work through PADI and from There they would do the water/ dive sessions and compete the certification. The shop also gets a kick back from Padi as work since it makes u select a dive shop where ur course work is sent to. Once we complete the course work, we each reached out to the dive shop about 2 - 1 1/2 weeks in advance to schedule the dates and times for the water sessions. We did not receive any type of response back from the shop. We attempted to message on whatsup as requested but still did not receive a confirmation or any type of communication. We called down to the shop, where we were told to just text them. We again tried to text the shop but did not receive any response. We flew to San Juan and arrived and immediately went to the shop, we were told to text them and they would get back to us.. we asked directly if they had availability and we were told they would check and get back to us via text.... A day goes by, we attempt to call and no response.. fully we get a text saying they are fully committed...... This was without doubt the worst type of un-reliable customer service and a refusal to communicate.. I would not trust this dive shop or operation. They should never have told us to use to do the course work with their shop and then refuse to complete our certification. Luckily Scuba Dogs next door came to our rescue when we told them about the horrible customer service we received. Just be aware this shop will not be reliable.