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    Palmetto Tile Distributors

    2.8 (9 reviews)
    Open 8:00 am - 5:00 pm

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    5 months ago

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    2 years ago

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    6 years ago

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    9 years ago

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    11 years ago

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    Flooring Factory

    Flooring Factory

    4.0
    (6 reviews)

    A $13,000.00 mistake... Nice people, but they sell bottom…read moreof the line product. The floors were junk from the start with the thinnest veneer layer and the thinnest wear layer on the market. They came out to replace several boards that were cracked, but the poor quality has gaps larger than any other flooring I have seen and the edges are bright as the veneer is so thin it doesn't color the beveled edges. The installers were nice, but were working with junk, and the company is only as good as the product. After they left one foot of the dishwasher on the sub floor and the other on the wood I had them come back out to fix it as they were also fixing other boards and trying to color in the flaws and damage to the floor with a black stain marker. I removed the dishwasher and they added more floor to level it out but unfortunately the old valve leaked and despite drying up the water the larger gaps in this flooring allowed it to spread and it in very little time ruined over 80 square feet of flooring. so never let an ice cube melt or it will cost you dearly. Best option might be to find a company that is more concerned with quality and can better guide the customer. The only reason they get two stars is the fact they are nice and were willing to try but in the end we are left holding the bag... the empty bag of money and now have to turn our lives upside down again to move furniture, remove floors, replace the upstairs sub floor, and put in a quality product. I have asked for the owners to contact me so I can cancel the carpets in the rest of the house that we have already paid for but not yet scheduled. I am sick to my stomach over wasting $13,000.00 and a lot of time. Bottom line, buyer beware and find a company that offers better quality. I only posted a few pics.

    I had used this company for a whole house remodel : floors, painting, electrical etc over $20,000…read moreworth. So naturally I used them again when I purchased a condo in Mt Pleasant. Very nice initial estimate. Paid the required one half. Was quoted install in one day?! I was surprised and said sure. It took 3 days which I didn't mind. Ran into an issue that they needed extra to float bathroom floors . No problem paid on the spot. Finished the 2 days after the expected finish time. Came home installer was rushing and it showed. Poor corner cuts on existing door jams. They left me with no extra flooring to cover the bare spots! Quarter round at the end during the installers race for the finish looked horrible. Had a planned visit to FL for 4 days came home and really inspected the work. Both toilets in both bathrooms were a wobbly mess! Mind you I paid the extra to float the floors!! Called and left 2 messages with the project manager... he never called me back. Called my plumber and he removed and inspected both toilets and they would never sit flush because flanges were 2 inches above said floated floor!! It was going to cost to have floors re floated and flanges cut down. Called the project manager again 2 times.. no response! Finally had to just call the office and someone finally called me back!! The guy said he doesn't get paid to come out on a Saturday and had his installer come too. Guess what You are correct! We need to have someone come out to fix this! My problem being the installer knew and left me like that!! Someone else might be ok with rocking toilets etc that eventually would cause water leaks and need to replace whole floor.. beware! Unless you call diligently you will not get a solution! Oh and by the way I had to pay extra to have the problem fixed!! When it should have NEVER been left like that to begin with!! Do your homework! Would not recommend!!

    50Floor

    50Floor

    1.5
    (8 reviews)

    I like my floors but my dealing with 50 Floor's Customer Service has been a nightmare. My floors…read morewere installed in June 2025. I noticed in September a small nail on the middle of a step on the staircase that was put there when the floors were installed. This is where my foot lands so I've gotten cut frequently as a result. After numerous calls in requesting service, someone finally came out in December to take a look. He wasn't sure if the nail is supposed to be there or not so he was going to talk to the installer and get back to me. He never did and I found out in January that he no longer works with the company. I was constantly calling and emailing trying to get help with this and no one followed through. Finally someone was supposed to come out tonight from 6-8 but of course no one did. It is now April 20th and I'm still dealing with this.

    50 Floor has poor workmanship issues... we payed a premium price for vinyl flooring and two of the…read moretransition strips a couple months ago starting cracking! We found that they installed them incorrectly! They installed over the original transition strips and used liquid nail that will damage the new flooring if we remove the glue!!! "They agreed to repair the four of them" and now they are ignoring us!!!! I have left several messages and they are not responding. I as a Disabled Veteran do not have a lot of money and am extremely stressed because of the situation they have put us in financially!!! I cannot recommend them..

    Palmetto Tile Distributors - flooring - Updated July 2026

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