Amazing ambiance, food is great quality, customer service is amazing, definitely wort going

Super yummy food! Amazing service, Jason was so kind and considerate. We ordered the cheeseburger and gluten free smashburger because my husband has Celiac disease and egg allergy. Jason made sure the cook used different gloves and clean, dedicated space for the allergy burger. We are amazed at how great this place is! Will come back for sure. read more

So so so so good! Love their burgers! Had their smash cheeseburger and also regular. Both are bangers but I like the cheeseburger bc it has lettuce in it. Bun is good and the Patty is a good size for me. If you're a big dude, these burgers might feel kind of small to you and you'll probably need to have more than one. Their fries are good too, and I feel like the burger is decently priced for what it is. It's obviously cheaper to go get it there than it is to DoorDash it. Plenty of parking in the back and a couple of seats for you to sit at if you choose to eat there. It's in a building that houses a couple different restaurants kinda like a mini mall food court. Glad it's here. I crave it a lot. read more

Mid!! It's so funny because everything always hyped in the Santa Monica-Venice area is always severely mid. Being from LA, there's a lot of burger joints. My bf and I came once here and it was coo. I gave it another try on my own tonight and omggggg wish I didn't. There is a lack of CARE and QUALITY for the food. First off, it didn't taste fresh. This establishment preaches about the ingredients but the taste, care and freshness was completely off. And I ate it right away too. I also upgraded and paid an extra $1 for "hand-cut fries" as I was curious from last time, but they looked like the same fries as last time! They had no flavor and as you can tell by the photo, the fries are literally brown. I thought fries were yellow! Overcooked and no flavor. Lmao. The burger was OK. It was definitely greasy and didn't taste "healthy" to me. I mean I would've been better off eating at In-n-out for this carelessness. At least INO is consistent and actually tastes good. Do better!!!! read more

Palms n’ Patties - Burgers Near Me - Santa Monica, California

I'm not going to lie, this burger slaps! I've wanted to try this spot for a while, as I'm on a mission to try all the popular smashburgers in LA. The concept of the bun's exterior being on the inside with the patty is completely new to me and gives it a different texture. The interior of the bun was buttered and heated on the griddle, though I felt it was a bit overly buttered, but not too salty. I recently had a smash burger elsewhere that was overly salty, but not here. While the price is a bit steep, I'm happy to pay more knowing they use quality ingredients. They are very efficient; I received my burger 10 minutes after ordering. However, the burgers aren't very filling. I ordered the Grilled Double Smash ($13.54), and while it was very good, I still felt a little hungry afterwards.I loved the crispy edges, the sweetness of the onions, and the butter pickles. There's so much to love about this spot. Despite ordering at the kiosk, the customer service was great. The staff was happy to offer suggestions and help. They use the best ingredients, with 100% organic, grass-fed patties, and they don't use any seed oils. You can check out their website for more details. I love eating burgers with my son, and I'll definitely bring him here again, knowing they use better ingredients. This is a place that cares about its customers and community. read more

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Personally looked great in all the reviews but I feel like there are definitely better options locally. I felt like the burger lacked flavor and was fairly small for its price. The fries just had a dump of Parmesan cheese which don't get me wrong I love but it just didn't taste like much? The cheese was flavorless overall. It was a bit pricey for what you're getting in return. It's a food hall vibe/ghost kitchen so there are other options available as well. There's few seats indoors and outdoors as well. read more

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Have I ever known what it's like to eat cookies like Cookie Monster? Well that's basically what I did today with Palm n' Patties beef tallow fries. WOW. They were so so good. I've been wanting to check this place out for awhile as they blown up on social media and today just felt like a burger and fries day and I have to say this is a place that lives up to the hype and more. I ordered the grilled smash and it was amazing. Perfectly balanced and delicious and the perfect size for me, not too big or small, not too greasy, packed a ton of flavor across the meat, cheese and perfectly balanced with their house sauce and pickle. Ate that one up too. I also appreciated their level of service in how they packaged up my order so nicely and with a great level of care, and hooked me up with a ton of fries too - they were overflowing when I opened the bag and still nice and hot when I took them home! Casual spot definitely is going to be on my list of go to regular spots for one of the BEST in LA. Hands down. I totally get it. You got something real special here Pn'P!!! read more

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Palms n' Patties is so damn tasty--and I've been meaning to try it for a while now. It absolutely lived up to the hype. When you walk in, it's almost like a mini food court with several distinct spots: there's a curry place, a pizza place, a boba shop, and then Palms n' Patties. Everything feels clearly defined, and I'll eventually come back to try the rest. But tonight, I was here for Palms n' Patties--and that's exactly what this review is about. The space is incredibly clean, with outdoor seating, totally dog-friendly, and has a relaxed, chill vibe with plenty of outdoor seating. What surprised me most is that even though it's on the corner of Wilshire, it wasn't loud or traffic-heavy at all. It felt calm and easy--rare for that location. We both ordered the double cheeseburger (I got mine without the cheese), added the herb mayo, and shared fries without the parmesan or queso. We also grabbed an Ollipop, which was delicious. And yes--they make their own fries. From the service to the ambiance, everything just worked. The staff was warm, friendly, and genuinely kind--happy to answer questions and clearly proud of what they're serving. And here's the thing: when was the last time you ate a burger and fries and didn't feel like you had a brick sitting in your gut afterward? The grass-fed beef, the organic ingredients, even the fact that the ketchup packets are organic--it's all those small details that add up. The herb mayo great for dipping your fries in to. I also added jalapeños to my burger and man. I'm glad I did ! You can feel the intention behind every choice. Even the packaging stood out. The bags have weight, presence, and quality--like the storefront comes to your table. It sounds small, but it matters. The presentation is thoughtful, purposeful, and elevated. And the taste? So good. Like, ugh, craving more so good. I was genuinely impressed--from the first bite to the last fry. Between the food, the service, the vibe, and the attention to detail, Palms n' Patties just gets it right. You really need to get down here. read more

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Stopped by and immediately loved how unique the setup is, multiple businesses all inside one building, which was really cool to see. We were greeted right away and ordered through the kiosk, making everything quick and easy. I went with the double smash burger and fries, and the food came out fast. There's seating inside, so it's easy to sit down and enjoy your meal. The food was really good! Huge bonus points for everything being organic and fries cooked in beef tallow instead of seed oils? That alone sets this place apart. The burger was flavorful and just done right. Overall, an amazing spot and a great bang for your buck for a smash burger. I'll 100% be back. read more

Palms n’ Patties - Burgers Near Me - Santa Monica, California

It was ok. Not bad but not the greatest burger I've had. The Pn'P Fries wasn't anything special aside from the copious amount of Parmesan that throws it off balance. Personally it was a bit overpriced for something underwhelming. Service was good, staff was friendly. It wasn't too crowded so you can find a seat easily. I just wish the burger was more filling. read more

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Wow...! I played pickle ball for 3 hours and came here for dinner. This was exactly what I needed!! A greasy double cheeseburger with salty fries LOL SO GOOD!! The seating kinda sucks but it's located in a food hall. They had a lot of orders so I knew this was that burger place. Loved it! Their pnp sauce was excellent too! I'd be back! read more

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My friend and I had lunch at Palms n' Patties and loved it! You can find them at the Berkley Street Market on Wilshire which houses a few different food spots. They had a some seating outside and metered parking spots. Now the whole thing here is a healthier version of burger and fries. The patties are organic, grass-fed beef and they cook without seed oils. They do their burgers smash style and I found it juicy, tasty, dripping with their house sauce shenanigans - loved it! The fries here are wild! They crisp them in beef tallow and then top them with TONS of shredded parmesan cheese and their special house sauce again. I absolutely enjoyed them but could not eat this all the time because it was just a lot. My friend and I agreed - very solid smashburger but made better by being kinda sorta healthy lolz~ I love it! read more

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I went for the first time today and I thought it was pretty darn good. The regular cheeseburger almost tasted like a healthy Big Mac! And the fries were amazing!!!! I think I will replace my In and Out runs with this place! So much tastier and much healthier/better quality! read more

I first time Ordering from Palms N Patties and I was fairly impressed. First off the burger was very good overall but it was so small I could have eaten 4 of them. However, it tasted so good I will definitely order from them again! read more

Palms n’ Patties - Cheeseburger - Burgers Near Me - Santa Monica, California

My favorite local burger! Great deal and I never have to wait long for my order. Go-to spot to grab dinner on my way home

Note, this is not a standalone restaurant and is in a little mini food hall with 3 other spots. Limited seating and kiosk ordering. Parking is fine, there's a lot in the back. I got the Double Grilled Smashburger, they toast the buns inside out, and the tallow fries. The no seed oil recipe and fries in beef tallow genuinely tasted way cleaner than other similar spots. After I eat In n Out, I can't move. This was totally different, the food taste clean and you feel good after eating. Patties are super thin so get the double cheese. And the dipping sauces for fries were fire, really enjoyed the green Mayo and their PnP sauce is pretty good, like an in n out spread but lil more mustardy and liquidy. Really good food and hit the spot, will be back. read more

Palms n’ Patties - Grilled Double Smash and Beef tallow fries with Green Mayo (NEW) and PP Pn'P Sauce. - Burgers Near Me - Santa Monica, California

Had heard a lot about Palms n' Patties and finally made it here. Didn't realize it was at a food hall type of location with several spots around it. The menu is simple with a cheeseburger or a smash burger, where the difference is lettuce in the cheeseburger. The cheeseburger was ok. The lettuce was essentially nonexistent but the pickles were front and center. For the price it feels like a very expensive burger. Like you can get a more hefty burger for the same or less money. The cook was good and the meat was fresh but could be a bit fattier. Food came out quickly and there are tables around to munch the burger quickly. But yeah it's essentially ok.. read more

Palms n’ Patties - Cheeseburger - Burgers Near Me - Santa Monica, California

I was so excited to try this place out because of the reviews and how good the burgers looked. I can honestly say this is one of the best smashburgers I have had, better than most places in NYC and LA. However, I am so disappointed in how horrible the fries were. I got the Parmesan fries and as you can tell from my photo they were soggy and disgusting. 0/10. I easily would have given 5 stars if it weren't for how the fries ruined my meal, which was not cheap at $22. read more

Palms n’ Patties - Burgers Near Me - Santa Monica, California

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Delicious smash burger ... thin and crispy on a buttery bun. Shredded lettuce, nice change. The fries are plentiful and thin. They advertise organic, grass-fed beef and no seed oils which makes the food almost healthy. Ha ha Seriously though, the quality of this establishment shines through the thick paper bag, sticker, branding and the taste of the food. Lastly, friendly quick service with a smile, and easy free parking in the back. read more

The jury's out for me, having ordered to go with a 5-minute drive home. This was my introduction to smash burgers. The standard burger comes with cheese, all melted gooeyness. While the beef is grass fed, I didn't taste a difference in quality, maybe because the patty is so flat. Did see crunchy looking edges, but maybe you need to consume the burger right away to get the full effect. Still, there are really tasty onions with pickles on grilled bun. The amazing sauce, like a spicy, lighter Thousand Island, makes the burger. An order of fries is huge, shareable. I liked the small fry pieces, as they were crunchy. Some were too salty. They are fried in beef tallow, so be good to your heart and don't eat in excess. My double patty burger with fries came to $18. Touchscreen ordering. Burgers are made to order and customer service was great. Palms n Patties shares space with a few other eating places like Oakberry. Street parking was easy to find. I will come back, eating in next time so I can have the optimal experience. read more

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Best burger in LA for its price category. If you like the Window and Hiho this place is for you. Outstanding Smashburger with great balance of pickles and sauce, and probably my favorite bun (potato). The golden fries are made in tallow and taste nostalgic. The cheddar cheese fries are really good. Great service and super nice people. Order came out in less than eight minutes. I can't wait to go back. read more

These are without question some of the best burgers on the westside. I think you have to like this style - which not everyone does - but as far as smash burgers go these are great. Fries are a large portion so you can split them. I do ask for them to go easy on the sauce... sometimes there's a bit too much. read more

This place is a cute hidden gem! The food was really good -- both the regular cheeseburger and the Smashburger were tasty, and the fries were hot and fresh. The cheese Parmesan PNP sauce combo was delicious. The reason for four stars is mainly the price and portion -- the single burger was a lot smaller than expected and felt pricey compared to other burger spots. Still, the food was very good overall, and I'd definitely recommend trying it! read more

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I don't know how to begin to explain how amazing these smash burgers are They are not messy. They are a perfect burger size. The meat is so tasty. The cheese is bold. The buns are soft and toasted. The cooks cook the patties with some cheese & it has that slightly crispy cheese on the edges of the burger that everyone loves Now I've tried the fries with cheese & sauce (not a fan) I think the fries could have been crispier, but they did come out a bit soggier than I would've wanted! What I also love, is that the pickles are sure salty. The patties aren't tough or bland. The toasted bread on the smash burger isn't super oily. It's just perfect!! IT GETS BUSY! Came here on a Friday night around 8pm and it took about 20-30 minutes for our order to come BUT WORTH THE WAIT Ordered a double smash burger with jalapeños gobbled it up within minutes. I'm a small person & even I wanted another one!! Highly recommend ordering two because one just isn't enough. They are too good!! The ambiance is a quick stop & go. There's limited seating inside. Must. Try. Go. now. read more

Palms n’ Patties - Double smash burger with jalapeños - Burgers Near Me - Santa Monica, California

The service was mild. There isn't many workers and you are doing the majority of the irk by ordering through the computer . I get that this is the teen but it's also nice to have real interaction as well. Even when the food was brought out it was still minimum. The spot itself is not for larger groups . It's more of an order and go type situation. A few table and chairs. I would have expected it to be a bit more trendy based on the location. The food was good. You got exactly what they are know for . Clean food with good flavor. I averaged my stars and came up with four . The food is a five but the other to parts were not. read more

Update : Instead of apologizing and perhaps listening to the feedback, owner sent me an angry message declaring I'm trespassed for giving him a bad review ! What an immature response. owner said that I flipped the burger upside down, lol, okay bro! I dined-in and it was served exactly like this. Owner is clearly in denial. Maybe you should have more staff on hand so they're not overworked . Btw, the fries were also scattered throughout the bag too. Your 'regulars' don't know quality. That's why they're regulars. Bottom-line: gonna zag ok this one. Palms n' patties is offensively overrated; definitely the worst smash burger the west side has to offer. Pro-tip: if you must order their smash burger, I'd recommend you order it WITHOUT the shredded lettuce. Smash burger with shredded lettuce DOeS NOt work! Charbroiled , regular patty. Fine. Grilled, regular patty fine. Smashed ? I don't think so. But this is just one thing of many grievances . The grilled onions are scant. But they were unbelievably watery. As if the chef cooked in a deluge of like olive oil. The smashed patty itself had zero flavor, was soggy much like the bun. It kinda flopped and everything fell apart . And once again, the shredded lettuce. Why? Just why!? It's already a bold choice, so everything else must deliver. But it doesn't . When I received my bag 'o treats (even though I ordered to dine-in) the fries were scattered throughout the bag capsized from its cradle. I'd expect this if I ordered via uber eats, but not right off the back on a whacky 0-4 jets handoff from the cashier . It took over fifteens minutes to receive my order, but the crew should at least pretend to give an 'f' when serving me this b.s. The fries -- cooked with beef tallow whooppieeee! but where's the salt ???!!! For almost 20$ , this is a hard pass. I'm disappointed . But at least The Bears won with a blocked field goal kick. So the Pyrrhic victory has absolutely nothing to do with this.... I'm not saying this apropos to nothing, it's just the sour's taste thankfully subsided rather quickly . read more

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I stopped by The Palms and Patty Place after randomly bookmarking it on Yelp while looking for a burger spot in Santa Monica. I chose it over another place I'm familiar made the wrong choice tonight. The wait was 30 minutes for a "double burger" and fries which seemed excessive. The kitchen looked chaotic, orders were going to the wrong people and it just didn't feel like there was a good flow, especially with Uber Eats/Postmates and walk-up orders all happening at once. I also noticed a blonde employee tucking her hair behind her ears and then handling food without changing gloves not a great look for food service. When I finally got my food, I was disappointed. I paid $7.77 plus $3.77 for an "extra patty" but it barely looked like there were two. I went back in and spoke to who I assume was the manager an African-American gentleman. He changed his gloves, inspected the burger by sticking his fingers into it, and told me there were two patties then sent me on my way. I didn't eat that $12 burger. O_o The fries were also way too salty. Overall, cute concept with the little strip mall and different food vendors, but the experience didn't live up to the hype. I've had way better smash burgers elsewhere. I wouldn't go back, but best of luck to them it felt more like charity work than a meal. read more

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Very good burger at a pretty good price. In the world of $15 burgers, it was nice getting a double smash for under $12. The beef is flavorful with great crispy edges from the griddle. The sauce is flavorful, cheese is super melty, and I loved the grilled bun. The fries were decent; pretty standard fast food fry. They give you a LOT! It's like the 5 guys method of filling your tray plus giving you a ton of "bag fries." I know there was an option to pay an additional $1.77 for hand cut fries, but the standard at $4.77 should get the top option, in my opinion. I don't want to spend nearly 7 to get the "good fries." Service was quick and easy, as you just order online and pick up at arrival. It's a ghost kitchen, but I do like the fact that there are seats inside. It's a small building servicing multiple restaurants, but there was no issue finding a place to sit. Overall this is a really solid spot and I'll probably be back if I'm in the area and looking for a quick bite. read more

Palms n’ Patties - Grilled Smash - Burgers Near Me - Santa Monica, California

LIES IN MANAGEMENT RESPONSE: (1) The response from management is 100% false. I was NOT told about a 30-burger order. I was NOT told I would have to wait. My review started off by saying NO ONE WARNED OF ANY DELAY. (2) There was no "attack" on staff in my review. I said nothing about their attitude or conscious disregard. To clarify, no one ever said anything to me about anything during my visit. No hello. No thank you. No one even called my name out. When my order was ready, it sat on the counter in a bag. There were four other bags next to it and a crowd of people wondering if those bags belong to them. My review mentioned a sign that was put up HALF WAY THROUGH MY 30-MINUTE WAIT. So to try to turn the facts on me (a customer) and call me a liar when I brought receipts... that's a boneheaded move. (Query, is attacking the customer a sign of a successful management decision?). Now everyone reading this knows exactly who the management team is, that they would lie, attack a customer, and claim that I attacked staff in my review when I did not mention staff. Wow. I told you don't reply because I knew you would enlist prevarication. You should be ashamed of yourself for trying to turn true and honest receipt-based reviews into an attack on a customer. Shameful. read more

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Cheeseburger: 10/10. The bun and beef were excellent, and the house-made sauce was absolutely perfect--light, not too creamy, and full of flavor. The lettuce was super fresh, and what I loved most is that they use only organic, grass-fed beef and no seed oils--way better than most other burger places. The only downside was that the patty was a bit thin. Next time, I'm definitely going for the triple! Fries: Fried in beef tallow, which is a major upgrade from seed oils that can be inflammatory. The flavor was phenomenal! Service was great--friendly, fast, and attentive. The restaurant is in a brand-new building with a very clean, modern vibe. The restroom is next door, but also spotless. Highly recommended! read more

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I visited for the first time today with my wife. We had the slider and a double cheeseburger. We also tried the fries. Everything was decent but not great. And I'd pass on the upsell sauce next time and just ask for extra ketchup. It seems that they are still going through growing pains. Our walk-up order took at least 20 minutes t make two burgers and fries. It wasn't a lack of staff, as there were 4 people in the small kitchen. The place is more like a food court than a ghost kitchen, as the 3 places there each have their own counter. Plus there's room for two more restaurants. Oddly, there's no bathroom. There are counters inside and a few tables outside. If I lived or worked close by, I would visit again. read more

Palms n’ Patties - Single pattie smashburger with raw onions - Burgers Near Me - Santa Monica, California

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The service is way too slow for my liking in the burgers come out extremely greasy and messy. Liked it the first time but after going back a second and third time I've decided it's not for me. read more

Really good burger with a great balance of flavor and freshness\. Definitely worth checking out if you're craving a solid burger!

I was torn between leaving a 4 or 5 star review. I went with a 4 because even though the burger was good, it wasn't amazing. Let me say the price of the burger is great at under $8, but the fries stole the show haha. The fries were definitely the best part of my meal. They cook the fries in beef oil which I think is what makes it extra yummy. They have it listed on the menu so that's nice for my vegans/vegetarian friends. They have a very select menu right now with two burger options, and you can add extra patties and what not if you'd like. The burger options are the regular burger or a smash burger. I ordered the regular burger. At first glance I thought they gave me the smash burger. I guess they smash the patty no matter which burger you get. I heard the smashed is where they also grill the bun. read more

Palms n’ Patties - Fries - Burgers Near Me - Santa Monica, California

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First time coming with my family. I heard great things about this place so I brought them to try it out. I love a good smash burger. This is one of the best in the area. I love that it's organic and grass fed beef. There is 4 other eat in places as well that I also came wait to try. When you come in there are 2 computers that you order at and once your order is complete they prepare your order fresh when receipt pops out from the back. The menu is green with white writing on the wall next to the computers where you order at. The color is a nice mint green with a hint of grey. Nice and clean atmosphere. They even sell merch. read more

Palms n’ Patties - Front entrance. - Burgers Near Me - Santa Monica, California

I absolutely loved this place! the smash burgers was 1000/10 and the fries cooked in beef tallow were to die for. I usually feel all bloated after eating a burger, however this time I felt great. I got the double smash burger. There was no wait when we got there and the order was made in a timely manner. We sat outside and it was nice. We were in the area visiting from OC and I would def make the drive back to go there again! So worth it ! I hope they open a spot in OC next read more

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I had a really good experience at Palm n Patties on Wilshire Blvd in Santa Monica, and I want to recognize two employees in particular: Adham and Sebastian. Adham was the main reason my experience went so well. He went above and beyond to help me, took the time to understand the issue, and made sure everything was fully resolved. He was patient, professional, and genuinely cared about getting things right. Honestly, I would come back again because of his service alone. Sebastian was also very friendly and helpful, and I appreciate his support as well. He contributed to a positive experience and made sure things were handled smoothly. Overall, great customer service, with Adham truly standing out. read more

The classic cheeseburger and the smash burgers were all really good on taste, and the fries are almost the same as home made with the perfect amount of salt. Wait time was a bit slow for the place being empty but most orders were takeout. The place is clean and staff is courteous. You order your food on a touch sensitive monitor and have to eat at a bar table on tall stools. I'd prefer a place to sit down and have a waiter but that's just my personal preference. read more

Palms n’ Patties - Burgers Near Me - Santa Monica, California

The food is good. The only reason I'm not giving it 5 stars is because it's a bit pricey for what you get.

Tried out Palms and Patties on Wilshire and gotta say--I was impressed with the food. The burger? Spot on. Juicy, flavorful, and just done right. The fries had that familiar crispy McDonald's-style vibe, but better. And the sauce? Fire. Definitely a place I'll be coming back to. Now, for the quirks--parking is a bit of a pain, just street parking from what I saw. Ordering was slow since only one screen was working, so it felt like a line even though there wasn't much of one. Also, kind of odd that they charge extra for things like raw onions (77¢) and even the organic cheese (another $1.27), especially when they already market everything as organic. That said, food came out fast, there's a decent amount of seating inside, and the overall vibe is solid. Weird pricing aside, the quality speaks for itself. Definitely worth a try. read more

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