HiHo is one of my favorite burger spots, and this isn't my first time visiting the Marina del Rey…read morelocation. Unfortunately, I had an off experience today, and I'm really only leaving this review to make sure an employee isn't unfairly blamed for something that wasn't his fault. When I placed my order, Terry (the manager) wasn't around. I ordered what I intended to be the Double HiHo Cheeseburger. Whether I misspoke or Yael misheard me, when my buzzer went off I was handed the Classic instead. I let Yael know, and he immediately apologized and said they'd take care of it. He told me to hang onto the original burger while they remade the correct one. I even mentioned that I'd give the extra burger to someone outside rather than let it go to waste. At that point, Terry overheard the conversation and stepped in. What should have been a simple reorder suddenly became much more complicated. He repeatedly explained that he was only charging me the small price difference for the upgraded burger, which was completely fine. What bothered me wasn't the charge. What bothered me was that Terry began correcting Yael loudly enough for customers to hear. He wasn't yelling, but it was clearly a public reprimand. From my perspective, Yael had done exactly what he was supposed to do. After I reordered with Terry, I reached for the original burger that Yael had already told me I could keep because of the mistake. Terry pulled it back and asked if I wanted it "in addition." I explained that Yael had already told me I could keep it since the order mistake wasn't my fault. Terry seemed visibly flustered and responded that, yes, that was usually the policy. That confirmed what I already thought: Yael hadn't done anything wrong. As a customer who comes here often, it was uncomfortable watching an employee be embarrassed in front of customers for simply following what appears to be company policy. If there was ever a coaching conversation to be had, it should have happened privately, not in front of guests. Honestly, I don't think there was anything to coach him on in the first place. This review is not meant to criticize Yael. It's actually the opposite. He was polite, owned the mistake immediately, communicated well, and handled the situation professionally. I hope he isn't reprimanded further because, from where I was standing, he did absolutely nothing wrong. The food was still good, as it usually is, although this visit didn't quite have the same feel as my previous ones. I'll definitely be back, but I wanted to speak up because employees who treat customers well deserve to be supported when they've done the right thing.

Came here on a Sunday night with my niece and her bf, it was their first time having hi ho burger…read more We ordered the chicken sandwhich, honey tenders, hi ho burger and a double cheeseburger. Burger got a little messy because it was greasy. Burgers were seasoned enough, the fries are always good. The chicken tenders have a lil kick to them. The person who took our order was a little snippy, I wasn't sure what to order and I was like umm and he replied back we don't have umm on the menu and I was like sorry just debating between two burgers.

We come to this location all the time, usually before or after a movie at the nearby Cinemark, and…read morewe've always had great experiences... until last night. We went to see the Mario movie because it was $6 Tuesday, and the movie ended a little after 9, so we rushed over knowing Hopdoddy closes at 10. When we walked in, they were already mopping floors with chairs up on tables on one side, but there were still a few people eating in the bar area, so we figured we were okay. We ordered a Thunderbird bowl (dressing on the side), the burger of the month, the Smothered Texan (free, because we're Legendary status) a doble fina margarita with a tajín rim, and a Sam Adams draft. I checked the time when we finished ordering--9:34 on the dot--because it already felt like the kitchen was trying to shut things down early. We sit down, chatting, all good... until we realize our drinks haven't come. We're seated in the bar area, so we can literally see the bartender chatting with a couple, NOT making drinks. Then our food arrives. Still no drinks. I ordered a chicken patty, which typically takes longer to cook, so there's really no reason for food to beat the drinks out. I check the time again and it's 9:45. I'm about to get up, but I see the bartender finally pouring the draft, so I wait it out. Then I realize my bowl came with no dressing at all, so I get up to ask for it. On my way back, I pass the drink pickup area and see my husband's beer just sitting there... next to my empty margarita glass. Meanwhile, the bartender is back to chatting instead of finishing the drink. I had planned to just grab the drinks myself to save the server a trip, but instead I'm standing there trying to get the bartender's attention--or at least hoping he'd mix the margarita while he talked. He eventually noticed me and started making it, but by then my food was sitting at the table getting cold, so I went back to sit down. I didn't even get a chance to take a picture of the Smothered Texan because by the time I got back my husband was almost done with it. The drinks finally arrived at 9:50. And to add insult to injury... the tajín rim was barely there. Honestly, I waited tables all through college and I get that it's annoying when people come in close to closing (especially on a Tues) but the experience shouldn't feel like you're inconveniencing the staff for being there. Between the missing dressing, the drinks sitting untouched, and the bartender prioritizing conversation over service, the whole night just felt off. Disappointing, especially since this has always been one of our go-to spots.

I was craving a burger so i ordered from Burger Lounge as they have been so consistent. They always…read moredeliver a great burger. I went with the Turkey Burger with cheese again. I Definitely recommend them!

To be honest, this is the BEST smash burger I've ever eaten!!! The sauce added onto the burger was…read moresuper amazing and tasty. The meat did not disappoint in flavor and I chose the Double Wagyu burger. It was perfectly made. The reviews here don't disappoint!!! I made sure to check @gamgam_burger on Instagram to make sure they were here since it was July 4th weekend. Their usual days are on Thursday-Sunday. Check if it's a Friday cuz sometimes they are closed. They were open so it was perfect!!! The fries were crisp and tasted great. We had a side of ketchup with our order. PS Make sure to have napkins!!! There's a small table with 4 seats next to the tent with no shade, but my girlfriend and I walked down the street to sit at a bench to eat. This was such a delicious lunch in the area!!! Easy to walk up to and order. They take Apple pay. Once the food is on the grill, the smells are HEAVENLY!!! - we parked on the streets around the block, but there's also a public lot to pay at

Have you ever had three burgers in one night? Me neither.. until I came across this toothsome smash…read moreburger. It's so flavorful and cooked perfectly every time but the fried egg on top is what ties it all together and elevates this from your ordinary burger joint. Along side the delicious food is the crew.. regardless of the long line, the heat or the time of day, these guys are always so affable and friendly! I highly recommend you treat yourself.. and a friend!

We had a great experience and great food at N17 The Lane! I see some recent complaints regarding…read moreservice during the World Cup. It's clear they've put intentional effort into improving this week, as service was a highlight for us. Our waiter, Sunny, was so polite, quick, and communicative. He had a lot of tables to cover, as it was a packed and chaotic room during the Mexico vs. Ecuador game last night. The N17 burger and fries (both the regular shoe string fries and sweet potato fries) were fantastic! Both were cooked just right, very flavorful, and the fries were nice and crispy. The atmosphere and design of the restaurant in front isn't your typical "sports bar" - it feels more like a cute, sunny brunch restaurant with high-quality screens for sports viewing - but the clientele feels just like any other sports bar would :) It was very lively and fun to watch with others last night. For the World Cup, they've opened up their event space in the back which is not set up like a typical restaurant - but it was great for viewing! The screens are HUGE and very high-quality.

I don't understand how a "sports bar" decides to host an event for the World Cup yet can't provide…read moredecent service and/or a welcoming environment for such an event. Listen, I understand being busy is one thing but blatantly ignoring paying customers that have been sitting and waiting to be served for 20-30 minutes after only ordering two drinks is strange to me. And then to come back and ask if we wanted to remove the items we already ordered without us having to bring it up just lets me know that you remembered all this time but chose not to serve us until someone had to go ask to be served AGAIN. Even other venues that are 5x bigger than this one have better customer service/attentiveness. We also ordered the bottomless mimosas and only got through 2 bottles because it took them 20 minutes to bring out the first one and another 15 to bring out the second one when it was asked for. And on top of that, they act like they're doing YOU a favor by bringing out the food & drinks that YOU paid for. I have never written a negative review before but this experience was awful; just a waste of money &, what should have been, a good time.

I may not be the most well-versed, but this is my favorite smash burger in LA! It's the perfect mix…read moreof greasy but not too greasy and high-quality, simple ingredients. The defining characteristic here is that they make their burger patties using short rib and their shoestring fries are fried in beef tallow. Say less! You also HAVE to get the soft serve, if only because it's so hard to find good soft serve in LA. The whole experience here is 5 stars and I love being able to enjoy the meal outside.

Rachel and I have been chasing smash burgers around LA for the past year…read more We shared a double burger, Fries and an ice cream cone.. spoiler, she let me eat the cone! Love the with all the works. Worth noting we made no changes to any of the order. We came around 2 today and waited on a short line. The weathers been pretty bad

OG CLASSIC burger spot in Venice beach is a must. Fresh ingredients and taste. Kick it with…read morerefreshing drinks and pool as you wait. Love the music ambiance too. Attentive customer service.

The "bouncer" IS not willing to talk with. You. She is convinced she knows everything…read more This was once a favorite spot for me. No longer.

I didn't even know there was a Shake Shack on this side of town!…read more Burger and fries are very solid. I would pass on the mac n cheese (the noodles are very soft/mushy). Lots of seating inside. Free parking in the shared plaza parking lot. Lots of cool stores in the plaza. There's also restrooms.

Visiting from out of town. First time here. Parking easy in the strip mall. No wait at 1140am on a…read moreWednesday. Got the burger with the mushroom cheese patty. Was kind of expecting a bigger burger for the price. Small bun and only cones with lettuce and tomato. Was good. Nice and hot and fresh.

Best burger in LA! Vibe is immaculate every time. Patio 10/10. Super kind and friendly workers…read more 10/10 recommend any day!!

Solid burgers! Must try in venice beach area! Quality food that does not beat the wallet.read more