We needed a new copy machine, we knew the size we wanted and we knew that we needed technical help…read moreto be available. The company we were with would put us off for weeks when we needed assistance. We approached numerous companies and hit gold with Western Business Products. Dennis, the owner, is a local businessman with a family here. He listened to what we needed, provided it and even stored our old leased machine until that contract was up. The technicians are experienced and friendly, the office staff is reliable and efficient and Dennis is amazing. We have a Lanier IM C3000 - it's GREAT.

From the owner: Authorized Lanier (Savin Ricoh) dealer for sales and service in Northern California. Serving…read moreChico, Eureka and Redding area since 1983

We have been Diversified Office System clients since 2015. I will not be dealing with them ever…read moreagain. I had two criteria when choosing them for our copier: cost and service level. The nature of the business is insurance and I made it crystal clear that we required immediate turn-around on trouble calls because printing, scanning and copying were key activities. Jerry Ashley, the owner, promised me that we would be taken care of. Throughout the years I attempted to be as proactive as possible and provide long lead times if the operation of the machine was in question. Many times I made multiple unanswered calls but eventually the problems were addressed; Until the last incident. A communication firewall (answering service) was implemented over a year ago seemingly to distance the office from customers. Countless times I left messages and they were never answered and I had to call back, frequently half a dozen times over multiple days to have issues addressed. The last straw was during the Medicare insurance equivalent of tax season for a CPA. Our copier was malfunctioning (blurry copies, misaligned pages, torn pages) for several days. Desperate calls were made and messages left with the answering service. They assured me that the messages were being forwarded but I still never received a response. Frustrated beyond belief, I requested a response from the owner, Jerry. The answering service gal asked me to hold while she reached out to Jerry. Before I went on hold I impressed on her the urgency of the situation and that I had called 4 times that day. I was completely shocked and insulted when she came back on the line and told me that Jerry curtly responded that he was busy at home with his family (4:00 in the afternoon) and my call should just be left with the office. The answering service gal assured me that the urgency of the call and that my frustration was high were both communicated to Mr. Ashley. I am usually very empathetic, pretty mellow and accommodating but my limits have been totally reached with Diversified Office Systems. I DO NOT RECOMMEND THAT ANYONE DEAL WITH THIS BUSINESS. PATRONIZING AND DISRESPECTFUL!

This is the most shady business in the county. They roll copier meters back and try to sell…read moremachines as "new" This business can NOT sell new copiers. They are not an authorized dealer or seller. This place buys repo machines, wipes them down and sells them with the same price tag as new. They can not legally get the firmware for the machines to support them, or buy OEM parts. They have to buy parts and toner like any joe off the street. Do not let this man rip you off! They have no certified technicians, all they want is your money and to lock you into a contract!

Esplanade Office has exclusively furnished our offices since we opened in 2011. We have been…read moreextremely happy with both the products and service we receive. Working with Curtis has been a dream. We wouldn't consider anyone else.

From the owner: Esplanade Office is a full service contract office furniture dealer proudly serving the North…read moreState. Esplanade Office specializes in office furniture, space planning and interior design. We have access to 100+ manufactures of commercial grade office furniture, ergonomics, seating, height adjustable workstations and media boards. We handle projects from single offices to multi floor office buildings. When you choose Esplanade Office, you align yourself with some of the most talented and passionate people in the contract office furniture industry. We are group of highly skilled and presentable installers, competent project managers, knowledgeable sales people and an innovative Allied ASID interior designer.

My laptop stopped charging so I took it to one of those 'other' repair shops. 5 weeks later, all…read morethey could say was it must be the motherboard, though they had done little to solve the issue, except charge me $85 because they unscrewed the back cover. I cold called Thomas because of the great reviews here. Within 15 minutes, Thomas had power going to the new battery, but the keyboard wasn't working. About an hour later, he called to say it was all good...an internal cable had been loosened/unplugged. All that for $60, after the fix. It's not often in this day and age to find someone who not only is proficient, experienced and knowledgeable, but also truly loves what he does. I will always contact Thomas in the future for any electronic needs! Thank you, Thomas!!

Big thanks to Thomas at Redding PC Repair for fixing my Marshall headphones. It was a quick,…read moreprofessional, and hassle-free experience from start to finish. The service was friendly, affordable, and the headphones now work perfectly. Highly recommend Thomas for anyone needing reliable repairs--you won't be disappointed!