Pal's! Wow! We have heard so many good things about this place and they lived up to the hype! The drive up window is where you order. Then by the time you drive around to the other side, they collect payment and hand you your food. It really is sudden service. We ordered: Double with cheese for $7.80 Patty melt $5 Large frenchie fry $3.50 Large Dr. Enuf $2.80 Strawberry milkshake $3.40 Cotton candy milkshake $3.40 Total $28.30 after tax. It was a lot of food!!! We couldn't resist because we aren't usually near a Pal's so we wanted to try everything. The French fries were hot and fresh, a bit on the salty side but still delicious. The seasoning they put on their fries are different from other fast food places. We probably could have gotten away with sharing the double with cheese; it's that big! Patty melt was good; it came with a sauce kinda similar to Big Mac sauce. I didn't care for the Dr Enuf but my husband liked it. It kinda has a vitamin flavor to it? Like flintstone vitamins in liquid form lol. Milkshakes were alright; great value for the amount they give. One thing to note, they don't have a dine in option; you have to eat inside your car or park and stand outside to eat. Nowhere to sit. read more

Their food tastes good but I am not a fan of sitting forever in a drive thru lane that goes out onto the side of the street and up the road read more

Pal's Sudden Service - Burgers Near Me - Bristol, Virginia

Great service and the food was great! This location is a perfect place to stop during a road trip since it's right next a Weigel's gas station! read more

I like the drive thru aspect. Service was food and the food was good. There is not indoor seating it is drive through only. Definitely a nice spot to check out if you are in a road trip read more

Tried this location on a trip down I-81. All locations are drive thru only. You eat in your car in the parking lot. Seriously, they have the best hot dogs! Steamed bun, loaded with homemade chili, mustard, and a few onions. Their fries are always hot and mighty tasty like the old Mc Donald fries used to be. Get the peach flavored tea! Love this regional chain. read more

Pal's Sudden Service - Drive thru lane. You can't miss the buildings! - Burgers Near Me - Bristol, Virginia

Pal's is a pretty popular regional chain restaurant. You really cannot miss the distinctive architecture of these buildings, but be prepared for a line. The food is nothing incredible, however it is a bit better than your typical fast food fare. The burgers and hot dogs are good and you can say that you have been toa Pal's Sudden Service. I am going to give it four stars. read more

We were in the Bristol area for about 12 hours (on a roadtrip) and we ate at two locations of Pal's Sudden Service during that short time! Last night, we enjoyed Pal's dinner options at a different Pal's location (there are 30 in the region), but today we stopped at this Pal's for breakfast. My husband enjoyed a biscuit with bacon and cheese, while I enjoyed a butter biscuit with strawberry jam (packets of Smuckers came in the bag). We also share a large order of cheddar rounds (fried hash brown bites stuffed with some cheddar cheese) - these were a fun breakfast treat! The coffee was good, as well. Enjoyed a quick drive thru meal that was from a local/regional chain rather one of the national chains that you can get anywhere! read more

Pal's Sudden Service - Cheddar rounds for breakfast - Burgers Near Me - Bristol, Virginia

Love the burgers and fries along with the great chocolate milkshakes. Don't drive by a Pals if you love wonderful fast food fast. This is 1 of 2 places that I go to when in the area, whether I am hungry or not. It is that good. The other is Whataburger in the Southwest. read more

Got fries from Pals and they were really good! Everything McDonald's fries want to be! Wonderful service as well!

We ordered chili dogs with onions and mustard ~ awesome! Loved the HOT CRISPY fries! Good chili dogs are hard to find, we will be back! read more

Great hot dogs... Really great shakes... Funky building with very friendly staff. You have to eat in your car though, which was fine, since we were on a road trip. read more

Yes, come for the food. Very good for the burger/hotdog/fries fare. But I came for the kitsch art building. Well done. Rivals any roadside attractions on the old Route 66. I stood in the rain just to get the selfie. And I'm glad I did. read more

Pal's Sudden Service - Awesome bas relief wiener - Burgers Near Me - Bristol, Virginia

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In my opinion, this is the best fast food you can get, anywhere. It's simple, fresh and delicious Everytime. I wish we had Pals in Florida

Wow! Ok, so I'm not really sure how this place has 4.5/5 stars on Yelp. I saw the rating and thought, "Yay!" I was super excited to try this place out. I got a Sauceburger, french fry, and large sweet tea for $5.45! I was thinking that I had scored big time. The sweet tea was huge and tasty. If I hadn't added lettuce, tomato, and onion this burger would have been more sad than it already was. The patty was super thin and I couldn't tell if it was real beef or not. Not super impressed and won't be stopping by again. If you're looking for cheap bite and not worried about quality, this is your place. If you're looking for good fries and good sweet tea, this is also your place. I recommend going to a Five Guys or even a McDonalds if you're concerned about the burger. read more

Pal's Sudden Service - Very thin patty. - Burgers Near Me - Bristol, Virginia

It was the very first time trying this place and it was soooooo delicious!! This has to be the best fast food joint ever. From the quality food to the fastest I think Ive ever received my food. I parked in the parking lot and enjoyed this tasty delight and I swear I seen 60 cars go through the drive thru in least an 1hr! The girl at the window was even super nice even that I have 4 separate orders from different people in the car and none of us have ever eaten there before. She was super polite and even said let me know if you have any questions! read more

Pal's Sudden Service - Side of building - Burgers Near Me - Bristol, Virginia

Great spot for lunch or breakfast, take your pick. When I went there was 17 people lined up..... whole line took 4 minutes, you cannot find that anywhere. A+ read more

Pal's Sudden Service - Burgers Near Me - Bristol, Virginia

When you have the chance to try the restaurant that sets the standard for drive thru service in the QSR world, you gotta give it a try. Pals won the Malcolm Baldridge award for excellence back in the day and you can see why. After reading reviews, i decided to sample the best Pal's has to offer. I ordered a Big Pal with cheese (1/3 lb Patty with tomato, lettuce, onion, and mayo), a hot dog (which comes with chili, mustard, and onion), Frenchy fries (which come with seasoning salt on them) and an iced tea (sweet, of course). I was not disappointed. Someone was immediately available to take my order (drive thru only) and by the time I pulled around the building to the second window my tea was sitting there waiting for me with my food close behind. My order was accurate and fast. I pulled into the parking lot with all the other folks eating their lunch in the car - because who wants to try to take down a chili dog when they are driving after all - and opened my bag of treasure. For fast food, it was really good. Fresh, hot fries. A juicy, hot Patty with cold, crispy condiments. A salty wiener with nice bite and smoky chili sauce. Sickly sweet tea (just like I like it) with plenty of ice. I can see why Pal's is a Tri-Cities institution. Make it here if you can - just don't go too often - I don't think that would be healthy. read more

Pal's Sudden Service - Pal's #27 - Burgers Near Me - Bristol, Virginia

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Pals does not deserve one star. I don't know how they could even call that chili. Worse thing ever! Even the quality of the wiener was terrible! I cannot express enough how bad it was. This meat didn't seem real. read more

Traveling through Bristol and so glad we stopped. Visited around 9:30 on a Friday night. Food was fresh, delicious and service was fast! Wish we had Pals near us in Virginia. read more

If you want to eat GOOD fast food and feel like your pulling into a restaurant that looks a bit like it just dropped out of The Simpson's, then Pal's is your place! It's all a la carte, and a bit more than regular 'ole fast food burgers, but well worth it for a quality burger,dog or sandwich! Great spot to hit if you are traveling. They got us in and out quickly with a smile! read more

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OMG...the best burger n fries ever! We were our way to Arkansas from Maryland and needed a place to eat so I yelped n found thats place. You have to stop here. I dream about these burgers. Delicious!!! read more

Pal's Sudden Service - Zummy!!!! - Burgers Near Me - Bristol, Virginia

I stop off at Pal's on my way to and from Nashville. The food is simple and delicious, and everyone who works there has always been super friendly and polite! Worth the stop! read more

We live in Boone, but make excuses just to drive over to Northeast Tennessee for one of their chipped ham sandwiches. They have become one of our addictions.The burgers are great too and the fries are a perfect compliment, not to mention the friendly workers. If only they would open a store closer to us in Mountain City, if Boone is not an option then we would eat there even more. read more

Super quick service and friendly staff. I have ate here a lot over the years and they are always spot on with my order!

I love eating at pals every time I come into town to visit family. The service is always outstanding! I wish the employees gave the order taker more credit tho, girl looked like she was having a really bad day. Keep up the excellent work, if you want amazing crunchy fries order light salt or extra heat! And don't forget to order a chipped ham on the grill with seasoning salt. You'll be begging for more, trust me. It's flawless. read more

Great fast food joint. Service was fast and friendly. I ordered two chili dogs and a chocolate shake. The dogs had a great snap when you bite into them. The chili is an all meat chili and is reminiscent of a Greek sauce I used to have up north as a kid. If you are near a Pals try them out. read more

Pal's Sudden Service - Burgers Near Me - Bristol, Virginia

We came across this place on a road trip this summer. It has great burgers and super fast service!

Absolutely the best fast food business in the area! Cheddar rounds are delicious, but you have to get them before 10:30 AM. The best tea anywhere! Fresh burgers, hot dogs and sandwiches. Customer service excellent! I have never had one thing left out of my order, not ever. I can't say enough good things about Pal's! read more

Not as big a fan as other reviewers. I prefer Five Guys for fries and burgers. The French fries are shoestring style with lots of salt.

Overated, overated. The food is just ok. It is quick and usually correct. If your in a hurry then you will likely get in and out quick. I got some of the worst service I have ever had at one of their locations though. I made a complaint and it was never even responded to. I guessed that they didn't need my business. read more

A true American burger found! Heck with all the craft burgers! This is definitely what an original American burger should be(stick with thick juicy burger patty, tomato, lettuce, cheese and mayo). I've tried the famous West Coast's In-N-Out burger while in LA InNOut is nothing compared to this burger...oh man I gotta say this burger was a delight. The only thing I want to complain about is that they put too much salt and old bay seasoning on their thin crispy fries. I was just lucky to stop by this burger place on my way back to DC from LA. read more