I have trusted this shop with my auto repairs since I moved to Franklin 9 years ago. I totally…read moretrust them with my vehicle. They are always honest and straightforward and they have such a love for what they do, and it shows. I will be a customer as long as I live in this area!!

I have been a fan of Grove Street ever since I moved to the area. I was looking for a place to…read moreservice my cars and was thrilled to find one so close by. Then I experienced their service and quality. Making an appointment is ridiculously easy. There's constant communication from them when your car is being worked on. They give you everything not only in writing but in an email that you can say if so you can plan future work. They help you know what needs to be done immediately and what can be deferred to another visit. That is almost unheard of. I'm so used to getting a high pressure sales pitch every time my car goes in. That doesn't happen at Grove Street. You're given a list and almost like a to-do list you receive things that are immediate concerns, things that can be deferred and things that are acceptable and already being worked on. They have loaner cars if you need them and they even offer shuttle service to and from your house. Everything is explained in advance and their prices are incredible. It's a great value. I've not had a bad experience and I've been there at least 20 times between my two cars. I can't recommend them enough

I recently took my truck to Jara J, I was referred to these people that they specialized in truck…read more After bringing my truck and asked to service my truck since I just bought it. They hold my truck for over 3 weeks, charged me $2000 for: Code Diagnostic OEM Spec Nitrogen Oxide Sensor They did not even gave me an oil change. Be careful!

From the owner: Jara J Towing and Recovery is a local family owned business. Jara J offers towing and emergency…read moreroadside assistance services. Jara J will be there when you need us, giving you great customer service treating you like family.

This company is a joke. Literally towed my car from Infront my house because of a snow ban, they…read moreliterally waited until 230am to do it 3 hrs after the barely half inch of soft snow finished falling. It's 170 to get my car back and I have to wait 3 hrs until they open at 8am and I can only bring cash with me. WTF is going on. I'm filing reports with everyone I can. This place and the Gardner police department are a bunch of scam artists,

The most unprofessional towing place i have ever encountered. Even the answering service person was…read moreseverely rude. I almost died from my accident and i had to come two days in a row because they gave me incorrect information. Tried to charge me an extra day because of this. When i was finally able to see my car we were spoken to so disrespectfully by the staff and told to get out. I would never recommend this place to anyone. You're better off pushing the car off the side of the road by yourself. 0 stars if i could.

Richard arrived for my AAA car tow from my home to my car dealership. He was great. He was…read morefriendly, knew what he was doing, was informative, and handled all that was needed at the car dealership where I had made the appointment, without me having to go to the dealership.

In 11/2024 I had this business repair my Starter Module in my 2004 Buick Regal LS, it came with a…read moreone year warranty, almost exactly one year later this part broke, called the business and they came out and got my car, when i returned for the car i was surprised to find they put in a "Crank Sensor" in my car, again i was given a warranty on this part too. I picked up the car, drove 5 miles up the street and went into a store for a hot coffee, when i returned to the car, it wouldn't start, when i called the shop yet again, i was greeted with a very frustrated manager on the phone "that part was brand new, i dont know why it broke", still under warranty i asked them to repair it, this time upon recieving my car, i drove it straight home due to being very ill, i got in the car 4 days later to go to my doctor's appointment and the car refused to start once again. at this point i asked to speak with the owner or get a full refund for the faulty/poor work they did on my car and im still waiting for a response. i've called every single day and i'm told the owner Christopher Remillard was notified of the problem and would be calling me back soon. It has been a full week and on going i have heard nothing, meanwhile the manager "Mike" wants to hook my car up for more testes and parts, thus milk me for yet more money to repair my car, and has refused to offer to repair the broken part.or give me a refund on the faulty/poor repair job, DONT TRUST THIS SHOP, and i will report them to the BBB if this problem/refund is not taken care of properly, DONT BE A VICTIM!!

Great guys. Have taken care of my family's cars for more than 2 decades, and we only have good…read morethings to say. Won't recommend fixes that don't need to happen.

Excellent customer service Kevin and his team are smart fair and go way overboard with customer…read moreservice it was ready when promised at the quoted price

Using my husband's Yelp to leave review . I went to this Triple AAA in Franklin Village yesterday…read moreto get some passport photos done. The service was outstanding. Tracy helped me and she was wonderful. Friendly, helpful, informative and very kind. Thank you Tracy for your excellent and prompt service!!

I took my son here to apply for his permit. WE did not leave with all the paperwork needed. I now…read morehave to go to the RMV which was the WHOLE point of going here. Make sure you have everything you need before you leave because they can't reprint anything and you'll end up like my poor son who has to wait even longer now to take his permit test. AND if you call back they tell you, you received it and you must have lost it.

I just started a new job where this company services our commercial fleet. This company has been…read morefantastic - very responsive to our needs and deadlines, great communications regarding our repairs, turnaround time was exactly what was promised. Costs are in line as well, their turnaround time lessens rental costs for us as well. Highly recommend dealing with this company.

This company has the best customer service ! They are so kind and explain everything to you . Their…read moreprices are amazing and the work they did on my 2014 Kia Forte was superb! I would most definitely recommend them for any and all work you may need . They are thorough and extremely reputable. Five star for sure !!!! Thanks guys so much .