I've had a great experience at Hi-End Nails in Allen…read more The quality of their work is consistently excellent, but what really stands out is the way they run their business. The staff is professional, friendly, and genuinely cares about their customers. They take their time, pay attention to details, and make sure you're happy with the results before you leave. The salon is clean, welcoming, and well-managed, which says a lot about their work ethic and commitment to providing a great experience. It's clear they value both quality and customer service, and that's why I keep coming back. If you're looking for a nail salon that delivers beautiful results while treating customers with respect and care, I highly recommend Hi-End Nails. They truly deserve the five-star rating! I like wearing gel nail color on my toes. The color last at least 3-4 weeks. That extra 20$ bucks pays off!! My toes always look groomed and pretty! July 2026

Hi-End Nails in Allen is hands down my favorite nail salon. Alex, the owner, is amazing. She is so…read morenice, incredibly skilled, and genuinely fun to talk to. I always get Gel X with designs from her, and every set turns out even better than I imagined. The salon is always spotless and has such a happy, welcoming vibe. You can tell the other nail techs enjoy being there. Everyone is friendly and seems genuinely happy, which makes the whole experience even better. I always leave feeling good, relaxed, and so happy with how my nails look. Highly recommend if you want beautiful nails and a great atmosphere.

I went to Charm and Chic nail salon as a walk in. I had a wonderful experience with Bi and Julie…read more Julie took care of my difficult nails as I'm under a lot of stress and they are dry and very thin and short. Believe it or not these or NOT gel but regular polish. Bi is experienced in massage therapy and did an amazing leg and foot massage which is important for me being a diabetic as I retain fluid in my limbs. The salon is beautiful and the front desk manager Kim was amazing in helping me choose the correct package that for my budget and my needs. I highly recommend !!

I've been here many times, and what makes this especially disturbing is that they had no idea I…read morecould understand what they were saying in their native language. There was a very kind doctor who was also a regular customer, and I repeatedly overheard staff specifically discussing the fact that she was a doctor and using that as a reason to upsell and charge her more. They would encourage more alcohol, extend her massage, add hot stones or other extras, and then increase her bill. From the conversations I personally overheard, it was clear they viewed the fact that she was a doctor...and therefore assumed she had money..as an opportunity to get more out of her. That completely changed the way I view this business. Offering an additional service with a clearly stated price is one thing. Privately discussing how much more you think you can get someone to spend because of their profession or perceived wealth, while assuming your customers cannot understand you, is something entirely different. After hearing these conversations myself, I no longer trust their billing or upselling practices. If you choose to go here, I would pay very close attention to exactly what you agree to and what you are ultimately charged.

I don't know where to start!! Adorable interior decor, my nail lady was very sweet to me! Overall…read morethe vibe was definitely there! My nails look amazing. Tanya (I hope I spelled that right!) gave such good conversation the entire time. The silence between our talks didn't feel awkward either like with a couple of other nail techs I've been to. I got dipped powder with a base charge of $45. They have you sign in on iPads (which is awesome because you see all the prices laid out before) and get to pick everything you want! It was $5 extra for the tips, and $5 extra for my almond shape. I paid $55 not counting the tip which isn't bad! Normal for a nail salon. If you go, ask for Tanya!!

Lynn did a thoroughly professional job in removing my acrylic nails from another salon…read moreand applying Gel-X set with an ombré finish--beautiful result! I also had a manicure with paraffin & a great massage with tangerine products. She did much needed work on my cuticles. She's efficient, pleasant and patient. Highly recommend her work and this salon!

Let's talk about how my time at Nail Boutique was a blast! As soon as I walked in, I was met with a…read morebeautiful AND CLEAN interior with beautiful decor. Beautiful art work and fixtures. Customer service from the time I entered and throughout my service was top tier. I was seated immediately and got my services started. I came in for a gel manicure and pedicure. My tech for my pedicure was the sweetest gentleman. I don't know about you guys, but sometimes the pedicures can hurt and you have a rough tech. Not my new friend, he was so gentle and did a BEAUTIFUL job. My mani tech started soon after and when I say, she ate down on the quality and quick service. Prices were pretty reasonable for this day and age. I will definitely be a regular. Thanks again!

First, the positives- most gorgeous nail salon ever. Everything is SO cute, props to them for…read moreinvesting so much into a gorgeous, whimsical, pretty spa. I love that. Also, they do great work. Talented nail techs and really high quality manis/pedis! Third, I see the owner working really hard. She's dedicated and very hands on and I see her trying and caring. I can tell she wants her customers to have a nice experience. But ok- serious scheduling problems & it's a pattern. We called to book appointments, they told us 345 would work, then texted to push it to 4 which wasn't an issue at all, but then we got there at 4 and my daughter waited in the chair for 30+ mins before they started. The whole time I'm on edge because I can already sense we're not going to get out of there by 5:30, and I have kids to pick up from daycare, so coming was a huge mistake. Please please please next time just don't say you have availability for us at 4 if what you really mean is 4:40. It's about being clear and managing expectations. So I stopped the girl at the front desk as sweetly as I could, and said I need to leave by 5:30, if that's not realistic then let me know and we'll have to come back. I told her I was getting really worried since they hadn't started on my daughter's manicure and it was this elaborate design that also required tips and dip. She was just like "ok, I'll tell them.." MEANWHILE! A very flustered woman is storming out of the salon and ~rescinding her tip she left~ and sort of made a spectacle of it, going "she's been sitting there for an hour!" (In reference to her daughter) SAME STRUGGLE. I watched after she left and there was definitely a trace of snarky giggling between the 2 staff members at the front desk. (What's so funny??That's on you guys) The last thing you want to do when you're paying for a relaxing experience is get into confrontation or conflict, but that happens here! It's uncomfortable. I want to come in and be a respectful visitor, tip well, have a nice time, and leave happy, leave feeling like we were welcome and not in the way. The OTHER issue.... t h r e e times during my pedicure I asked my nail tech if I could please put rhinestone jewels on the big toe. NOPE. He kept going with the pedicure and nodding his head. I guess he wasn't comprehending. I tried to stop him 3 times to add the jewels on! Maybe it's coming, I thought. And I know it's a first world problem, but still, I just wanted the silly accent nail done. At the end he's like "done. You like?" And very sweetly I asked if I could have the jewels added (that's #4). Only then when it was over, did the manager/owner come over to intervene, and don't get me wrong she WAS kind and gracious about it, but she said that the nail art jewels needed to be done sooner and "next time tell the front desk person that's what you want" I just nodded and said ok thanks no big deal... but I DID TELL THE FRONT DESK GIRL! I showed her the little box of rhinestones and said please add this on to the service, I know it's extra, thank you! She said ok and then that was it. I could do her job better than her and it's her fault for not taking initiative and not paying attention, not relaying that request to the nail tech if the sweet nail tech gentleman I had doesn't speak English. For me, paying for a nail service but then just flat out not getting what you ask for is a dealbreaker. What did I get? A polite & earnest excuse masking a lecture at the end as I'm paying, that next time I should ask for it better. Uggggghh. If it was my business, I'd fix the problem then and there vs telling the customer what to do differently next time. I do respect the owner like I said, she has good people skills and was all sweet and telling us we can get the nail design on a future visit and then something about taking 20% off today's service. How can you argue with that. But ya, I just left sad and defeated and not exactly enthusiastic to come back. I respect them, I think they do beautiful nails, it's clear their heart is in it and they're trying, and like I said the salon is gorgeous. But there's always some kind of fumble or miscommunication or story.

The best nail salon in the area for the last 10 years I'm going there…read moreAll the girls there are amazing and professional

I showed them a picture. They got the shape, length and color wrong, and they were drastically…read moreuneven lengths. I didn't even get any design. When I asked for them to be redone, the nail tech called me spoiled and tried to play it off in a joking tone, then fixed one nail because of how terribly uneven it was with the others. Never going back.

Wrote this as I was sitting there and the nail tech (Ana or Anna) is going so fast you'd think the…read moreplace was on fire. There is currently no one waiting so you can't even excuse that they are trying to serve others. Still, you shouldn't rush your current client for another client if that was the case which it isn't. She is literally doing cuticles super fast and cut me. When I said Ow! She said Oh I got you? And just kept going very fast. Then proceeded to scrub my legs furiously and roughly like she's in a race. I came to relax and enjoy a pedicure not act like a race car at a track being serviced. I try really hard to find the positive but so far - no good. The place appears to be clean so that's a positive. We were offered a drink when we came in. However, she appeared to be irritated that I had gel that needed to be removed. Do they expect customers to come in ready for polish? If so, why am I paying for a pedicure. She ripped the foam toe separator off my feet instead of just taking them off and threw it down. Idk if she's having a bad day or what but she is coming off as angry at the world. Is this her personality? Either way, it's definitely not a pleasant experience. She finally redeemed herself a tiny bit with the massage. Still, extremely rough but at least I wasn't cut again. I've never experienced a pedicure like this in 20* years. I'm giving 2 stars because the place was clean and she offered a drink. Even though she raced through the polish - she did a good job. For that - 2 stars. I'm not confrontational so I didn't want to ask her what her problem was or report her behavior to the owner (unless she is the owner) but it was such bizarre behavior I couldn't believe it. I'd love for someone to tell me if this is typical behavior from her. As of now, I WILL NOT BE BACK! Updated my review to 1 star although I'd give zero stars if possible. My toe hurts where it's been cut and stings. She has zero business going fast with a cuticle cutter cutting people. Zero.

2 stars because the place appears clean. I don't get why the reviews are so high, maybe they didn't…read moreget Amy or maybe Amy was being lazy this day. I handpicked this place based on my Google search for highly rated nail salons in Allen... I requested a gel manicure. "Amy" started off by complaining constantly throughout the process, of course in Vietnamese, that my builder gel was taking too long to take off. Not my fault. Builder gel is indeed sturdier and takes extra time but she spent entirely way too long because she didn't know what it was. Her male coworker next to her had to explain what it was. Then charged $10 (for taking off 7 of 10 cause I had already took 3 off) without telling me. I'm Vietnamese so I understood every word and was just waiting on her to inform me. Really, it would have been quicker and without burning my left index finger with the drill, to soak them in acetone after filling the top coat off. How do I know? Cause I usually do it home so I would not have to pay for it but I was on vacation so there's that. The cuticle cleanup was subpar. Did not apply any cuticle softener or remover like her coworker did two work stations over. My cuticles still look ragged. The shaping was uneven but that's pretty common between all the places Ive been to. About 9 times out of 10, I need to reshape them myself. Lastly, her polish skills are way below expectations. The gel flooded into my cuticles and she spent too long trying to clean it up after it cured, so now my gel is lifting after one week. I showed my bf and asked him what's wrong with my nails? He quickly said they look uneven... I'm picky about my nails and I do not request do-overs, I just fix it myself. It cost me approx $45 + $5 tip (because I don't believe not tipping).

Wonder staff and amazing customer service and detail. Very nice salon and very large. They…read moreaccommodated my request for a dip to a tee! The only issue I have is that they ask too many questions about your personal life. Wanting to know where you live and work etc. That made me feel uncomfortable. Otherwise great place!

I've been coming to Aura nail salon since it opened and it is always a great experience! The last…read moretime I went the sun was shining in my face and without hesitation, one of the owners stood with an umbrella to make sure I wasn't blinded by the light! I have always received great customer service. If I am ever not satisfied, they will fix it. My advise to anyone leaving with a bad experience is say something because they have always made it right for me!

Been coming here for a little over 2 years now. great service and friendly staff! i get their dip…read moremanicure and gel pedicure. my nails consistently last at least a month at a time

Very good service here each time! I've just been getting basic manicures and pedicures. Nobody is…read morepushing you for extras, which I love that about this place!