I can't say enough great things about Jenny and this company. It's such a relief to know that our…read morepets are taken care of while we are away. I also love the fact that I'm not just depending on one person, but a team that can sub for each other if there's an emergency. They are very consistent in sending me texts and pictures of our cats and dog every time they are there. They're also very reasonable with their rates, and flexible.

We love Fido & Felix. This company is awesome, from the owner to the pet sitters, five star all the…read moreway. I just returned from my 17 day vacation and leaving my two babies give them and me some anxiety. But having Fido & Felix caring for my babies put me at ease. Everyday I got an update, by text, on the visit with a picture. Then when I returned home there was a daily detail report for me, left by my wonderful sitters. One of my babies has major separation anxiety from me and the other is a feral cat I've turned domestic (but he's only comfortable with me) he hides under the bed when I have company, they are not an easy pair, but knowing I have Fido & Felix there to take care of them allowed me to enjoy my vacation without any worries. Thank you so much for having such an amazing company and sitters. Jenny the owner, and my two sitters Aleks & Ryan, thank you, thank you, thank you......

I moved to this veterinary clinic due to my preferred vet being overloaded and difficult to get…read moreappointments with. The reviews here seem to be glowingly positive and I wanted to support a local business. Sadly, I was greatly disappointed. My concerns and reason for visit were consistently not taken seriously. For example, when I brought my pet in with upper respiratory issues, I was told "it's not that bad." Well, if ignored, it is actually /is/ that bad. Repeatedly, I sensed a hesitancy to treat my pets' issues proactively, and found the bedside manner here to be sorely lacking. I brought in my pet with symptoms consistent with an upper respiratory infection. Instead of any antibiotics, I was prescribed steroids and an inhaler, which were consistently ineffective. Unfortunately, I allowed this to go on for far too long at this vet and should have listened to my instincts. Three months into this treatment (still without antibiotics), I was told that since my pet didn't respond to steroids, "it's probably cancer" and told to get in with a specialist asap (and that it would be many thousands of dollars). I'll admit I do not have a PhD, but this doesn't seem like very scientific diagnostic criteria to leap to cancer. I fully acknowledge that the realm of veterinary medicine is vast and we still don't know that much about the body in the grand scheme of things, but being consistently ignored and then leaping directly to cancer seems like a stretch. I sought a second opinion at my previous vet, who agreed that leaping to cancer without diagnostics was kind of cruel to my mental health. They promptly issued antibiotics. I also scheduled an appointment with internal medicine elsewhere out of fear from hearing the "cancer" word thrown around. Sure enough, there was a bacterial infection that should have been treated with antibiotics. Due to the delays and not prescribing an antibiotic, the bacterial infection was allowed to go on far too long, resulting in bony destruction. Despite the vet claiming I needed to urgently get my pet in with internal medicine, we still experienced lengthy delays getting copies of my pet's medical records--unfortunately, many internal medicine specialists will not schedule an appointment with you until they've received the records from the prior vet, which just led to further delays. The poor communication, poor attitude, and poor bedside manner further tanked my opinion of my experiences here. Dropping the "cancer" bomb on me with no diagnostics--rude and poorly handled, honestly. I also felt like there was a consistent attitude against me wanting to see the pricing before agreeing to treatment. It should be noted that I agreed to the treatments, however, we all know that in the veterinary and medical world, sometimes there's sticker shock when you see the price. I'd prefer transparency. Asking to see the pricing before committing to expensive treatment seemed to earn quite a few huffs and puffs from staff and the doctor. Overall, my biggest lesson learned here is to get a second opinion, particularly when the symptoms are downplayed for far too long and then the diagnosis suddenly leaps from "asthma" to "cancer." Trust your gut. This is just one example (definitely the most expensive) of my experiences here, but they were consistent enough for me to feel that this was a pattern.

It was easy enough to schedule an appointment though I was very hesitant to pay their $69 fee that…read morethey will charge you before even seeing anybody. When I arrived at the vet, I was greeted by a receptionist who seemed overwhelmed as she was dealing with an angry customer over the phone and a full waiting room. As I sit there waiting patiently, I noticed a few ticks crawling around the waiting area after which I picked my dog up off the ground. VERY unsanitary. When it finally came down to checking in, I was told that I "called in to cancel" my appointment which I clearly did not do as evidenced by my presence and my taking time off to make it to my dogs appointment. They were unwilling to fill my appointment in a timely manner and had given me an option to reschedule. This place is obviously overbooked, understaffed, and impersonal, all of which screams production line $$$$. Based on the sanitation, unprofessionalism, and inability to make up for their staff errors, I would not recommend this place. You are better off going to a place with more personal, courteous care.

This vet poisoned our cat with Methimazole (a med for hyperthyroidism). She did not advise us of…read morepossible side effects or suggest a low iodine diet as an alternative. Worse, she did not recognize the symptoms of a bad reaction to methimazole and for nine months kept telling us that "methimazole won't do this, keep giving it to him." After nine months of multiple increasingly severe side effects we saw an animal dermatologist who diagnosed PF (pemphighs foliacious) an auto immune disorder. At this time we did our own research and found that methimazole can cause auto immune disorder in some cats and needs to be stopped immediately when signs occur. By the time we learned this, his immune system was attacking one organ after another treating each as a foreign invader. Massive lessions, weakness, inflamatory bowel disease, ulcers, and lymphoma came over the following months. Finally his immune system attacked his kidneys and he died of kidney failure three months later. Through all of this, many biopsies and ultrasounds and Xrays and consultations with specialists and a dozen medications (including gabapentin to limit the discomfort) could not save him. Disturbingly, this cat was never hyperthyroid. When we determined the methimazole was a problem and switched to a low iodine diet, he went severe hypothyroid. While his thyroid numbers were originally above the median, they were not high enough to be a problem and he should never have been given medication for hyperthyroidism. This cat was special. He was abused by his first owner (his first three years) but overcame his fear of people after a few months with us. He new 25 words and loved to hike with us in the mountains and deserts of the eleven western states. He never needed a leash and obeyed voice commands. He was on the arm of my chair tapping me on the chest if it was time for his afternoon walk. Or touching my mouth if it was time for food.

If you have a cat consider only coming here. Knowledgeable doctor and staff not just operating to…read moremoney grab, they genuinely care as a vet office. Great experience.

Debbie King has been taking care of our cats for years, and we absolutely love her! These days she…read morewatches our sweet Mulligan, but she's also cared for the cats we've had over the years, and we've always known they were in the best hands. One of the things we appreciate most is that she always sends us pictures and little updates after each visit. It means so much to know how Mulligan is doing, and it makes it so much easier to relax and enjoy our time away. Debbie is kind, dependable, and truly loves animals. Mulligan is always happy and well cared for when we get home, and we couldn't ask for a better pet sitter. We feel so lucky to have found her and highly recommend her to anyone looking for someone they can completely trust with their pets! - Matt and Danielle Wingfield

Debbie is great with our little Yorkie! Kahlua is always so excited to see her! She's great for…read morelong stays or just a quick overnight. Debbie has always been available even on my very last minute calls. We enjoy are time away knowing Kahlua is in such great hands.

I've been looking for a good vet in the Sacramento area for a couple of months now. It's been very…read morehard since Covid to get an appt at any vet, most places have at least a 2 week wait. I called All American City Vet Hospital and the receptionist was very friendly which was a big plus right off the bat. I called on a Monday and was told the next available date was the following Monday which wasn't too bad so i set it up. There's a $55 exam fee that is due at the time of booking which wasn't a problem at all because I understand that people book appts and don't show up. The deposit goes toward your final bill. She took my info over the phone and we were all set for the following Monday. She also told me she would add me to the cancellation list in case any appts opened up before my scheduled date. I honestly didn't expect a call back but to my surprise i got a call from them 2 days later letting me know there's been a cancellation for tomorrow at 12. I was so happy and told her I'd be there. When you arrive the place is very nice and clean. The people working there were all very nice and helpful. They collected all my dogs info (vaccination record and stuff) and we went to the exam room. I have a 10 month old english bulldog with a nasty rash that's been spreading over the last month or so. We've taken her to a couple of other vets (including VCA) and they just looked at her and gave us some antibiotics for a week and some ointment for the rash. We asked what it was and they just said "a rash".... Ok so the rash started to get better for a few days but then it came back. That's why we called this place. They actually cared about my dog and found out she had mange. The doctor explained everything to us letting us know it was a specific type of mange that puppies can get and it can grow due to stress. The doctor was so helpful and i really felt like he cared, not like he was just trying to get us out quickly. We ended up getting 3 weeks of antibiotics and a cytopoint shot for the rash. We also got heartworm & flea and tick prevention. It's been a little over a week and her rash is almost completely gone and she's doing much better. Thank you so much to Doctor Bill and all the people at this establishment. You guys are awesome!

We took our precious pug to be put down after a very long happy life. The staff were so…read moreprofessional and compassionate. They let us grieve and take all the time we needed. The doctor handled the procedure with dignity and made us feel better about the hardest decision we ever had to make. Later, we received a sympathy card signed by the entire staff and a paw print for a keepsake. It was very touching.

I donated about four boxes of milk bone because my little girl lost all of her teeth and could no…read morelonger eat them. I figured the little doggies they deserve to treat.

I am relocating, have to surrender my fur baby,they are the lovely pair..the staff at the center…read moreprovide detailed information and friendly service to keep them for rehoming.Thanks to all if their love and care towards my fur baby.

FieldHaven is a safe place for your felines. I recently took two stray cats in that had been…read morefrecuenting my yard. They are now both fixed and are happy as clams. Thank you for taking care of God's creatures. Bless you.

Strange situation, my fiancé and I have filled out two separate applications in the past few months…read moreto adopt two rodent ranger barn cats with no response. We drove out to their beautiful ranch only two find two cats for adoption but they were indoor cats. Wondering I'm wondering if this non profit taking in so much in donations is a legitimate non profit finding cats good homes? Anyone else having a similar experience? I'm concerned about where the donations are going and thinking about doing some further research.

I have been going to Granite Bay Veterinary Clinic for one year now, and I believe they are one of…read morethe best vet clinics in our area. The staff at GBVC is extremely friendly and helpful. In addition to this, the doctors are fantastic. They show that they really care for your pet. The vets talk to you about what is going on and offer multiple ways to handle a pet problem. They are personable and make you feel comfortable with their service and care. To close, I have had multiple positive experiences at GBVC, and I will continue to see them for my petcare needs. Thank you for all that you do at Granite Bay Veterinary Clinic

We have been going to Granite Bay for years. They have always gone above and beyond to care for our…read moreanimals. Most recently, our boxer had a mass on his ear that needed to be removed. Dr. Bradley was meticulous in the removal of the mass. It was important that she removed as much as she could (we needed clear margins from pathology) while also paying careful attention to arteries. We are happy to say we are now cancer FREE and his ear healed beautifully. Thank you again