AWFUL. I had to cancel my international trip a day before I was supposed to leave because they…read morewanted $500 more when I already paid 3k in advance! The reason was they forgot to book Saturdays over 8 weeks??!! They said I needed to get some one to pick the dogs up on Saturdays? Extortion at best. I can't trust these people with my dogs. They are refusing to refund my 3k as well. INSANE. I now have to sue them to get my deposit back.

I used Always Home Pet Sitting to watch my cat for two weeks this summer. I am a new client, and…read morewould definitely repeat the experience. Although my cat is skittish (and hid during most of their visits), when Terri first met him with us in the room, she knelt down and allowed the cat to sniff her at his leisure, and he gave her a head bump, which he never does to strangers. One of the things I appreciate most about AHPS is how quick they are to respond, and that they sent communications to me at least three different ways--via their online pet portal, text, and email, so there was little chance of my missing a message from them. They took photos during each visit and kept me informed of the things they did and my cat's behavior. I would definitely say they are reliable and experienced.

I was quite apprehensive about having to board Molly and being separated from her for 6 long days…read more Angie responded to my concerns and assured me that she would be well taken care of -- a fact to which I can now certainly attest. The staff at Walks and Wags does an excellent job providing a safe and enjoyable environment for the dogs. Thank you!!!

What a special place. Cindie has assembled an amazing team. Everyone there loves dogs! My pup loved…read moreher groom and she knew she looked good. Ha! Rachel their new groomer is so talented and made the whole experience a positive one. Prices are great and we got right in. We will definitely be back! See you soon!!!

My dogs love coming here. Best grooming and boarding facility in Mobile. The staff are very…read morefriendly and professional. The facility is clean and spacious. They have a pool area.

Update: Had my first bad experience with lola bells pet grooming!! My baby went to get groomed and…read morebasically she was sent home with this ! I wasn't gonna post at first but when I took her back to physically show them I did get an apology with no future resolution or discounts ( not that she will be going back ) she whined to stay for doggy daycare which I obliged but that will be the last interaction with them. She basically said she used the wrong blade and what she was given was a schnauzer cut and basically stated thats what it was supposed to look like ! It was uneven and all. Think they offered a discount on future service or I received a follow up call ? Nope ! And paid 100.00 . Only reason I paid is because they have you pay before you see your baby !I was initially gonna give a little mercy but no ! Learned my lesson!!!!!!

Our babies are children when they hurt we hurt!!! I'm giving you fair warning beware…read morePrevious we Took our dogs to Camp Bow Wow three days a week CBW labeled our dogs as (there-phrase) gatekeeping so they were locking them up; so I decided to keep them home and just hire a walker. We thought that CBW would be a great place to board them they have cameras so that I could view the babies while we were separate; I never seen them out in the socializing Area. I called and I was told it was no problem I also was concerned about my 17 year old baby that was confused outside in the urine section from my Visual viewing point The two large babies Came home of evidence of not being out of a cage there was feces and urine all over their beds you and I know that dogs don't urinate and poop on their beds!(unless they're real or newborns) The little dog that was stuck in the Jireh section was dripping with urine when I picked her up I wrapped her in my sweater. I have a couple of pictures and videos to show that they weren't receiving the proper amount of food or getting their dental chews the ask for itemize list of times of eating meds etc. I sent that with photos on it. I am very organized anal about my dogs, so there was enough food for the amount of days that they were due to be there and also for two extra days In case of emergency! I am very very sad that my babies were treated in such a way mental anguish abuse

Was able to take a tour today during their grand opening. I was very impressed with all of their…read morefacilities and organization. Mobile does not have anything like this right now for our fur babies check out all of my photos uploaded today and yelp !!

I took a Cavalier King Charles to have the front of his paws trimmed. I repeatedly told…read moregroomer/owner "do not cut his hair, I only want the front of his paws trimmed. " I told her I did not want to see his claws. His hair had never been cut or trimmed. He had the most beautiful feather hair, which should never be cut on a Cavalier. When I returned, all of his feather hair had been cut off. His back appears to be shaved, which means the feather hair will not grow back. She told me she had cut Cavaliers before. i am praying his feathers grow back. Her response, I assumed .....

Sarah is awesome! We take our 2 (soon to be 3) pups here for grooming. The staff is always great…read moreand you can really tell that they love animals. They listen to what we want, and the hounds always look great when they are done. Most times they have one of our shy doggies back in the office area sitting with them to keep him calm when we come to pick him up. I would not hesitate to recommend Paws on Pinehill to anyone that needs boarding or grooming. Thank you for taking care of our pups! We appreciate everything you do!

On Friday, I took Boots Elizabeth to her vet check up due to her scratching her ears, unusual…read morebreathing and to receive annual shots. I called and was quoted 2 shots and an exam for $107. My bill was $204. Once I get there, I am told she has yeast in her ears and to give her children's claritin for breathing due to trachea. Last night, Boots was breathing was labored, she whined all night and did not want to sleep. I contacted ER med vet and was advised to give her claritin and follow up with my Vet. Today, I call at 11a and stated the obvious. Do you want to bring her back for an exam (additional charge). No, i am calling for further recommendation as i was there Friday and the claritin is not working. I am told I would receive a call back. Around 345p, I receive no call and contact them again. First, Noone remembered me calling, hence I was told about the call back without alerting anyone. After calling for the second time, holding for 15 minutes, I am told that there is no record from the visit on Friday and I would need to come in and recharge for another exam.... Needless to say, its a hard NO! I don't not recommend due to no records, additional charges, lack of care and customer service.

Been with these vets for many years. Thank you Dr. Jordan for helping me with my hard decisions…read morewith my sweet kitty Lukey-pie. Very appreciated.