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    Old Shell Rd Small Animal Hospital

    3.3 (15 reviews)
    Closed 7:30 am - 6:00 pm

    Services - Old Shell Rd Small Animal Hospital

    Pet boarding

    Pet physical or wellness exam

    Pet vaccinations

    Old Shell Rd Small Animal Hospital Photos

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    alysse n.

    love these guys, they helped nurse my mini schnauzer back to optimal health!! They even text me every few moments to send reminders and notify me of anything he need an update on

    Shelby L.

    Dr. Cross and her staff are wonderful! I had to take my cat to the vet and they took very good care of her! You had to wear a mask while in the office - all of the staff had masks on - which was great. They were so sweet to my cat and made us both feel comfortable. We will definitely come back!

    Roxie waiting outside the clinic for her appointment.

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    5 months ago

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    2 years ago

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    2 years ago

    Really bad customer service, the people on the phone are quite rude. I went once, but will not be going back.

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    2 years ago

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    5 years ago

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    4 years ago

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    5 years ago

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    6 years ago

    I always felt so comfortable bringing my cat Elsa to this office! They treated her like their own.

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    9 years ago

    Helpful 2
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    9 years ago

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    8 years ago

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    8 years ago

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    8 years ago

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    9 years ago

    Heartless...just heartless. They wouldn't see my seizing dog without $224 after I've been a customer for 5 years!

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    9 years ago

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    Ask the Community - Old Shell Rd Small Animal Hospital

    Review Highlights - Old Shell Rd Small Animal Hospital

    We have been going to Old Shell Road Small Animal Hospital for years and absolutely love Dr Cross and her entire staff!!!!!

    Mentioned in 3 reviews

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    Lola Bell's Pet - Grooming from Lola Bells

    Lola Bell's Pet

    (50 reviews)

    My husband's coworker recommended this place to us because our vet has had so much trouble keeping…read moregroomers on staff. I took my dog Maggie today, which they very quickly fit in, and I have nothing but very wonderful things to say. The ladies who worked there were very sweet and communicative, both before and after. They also put bows in her hair, which I wasn't expecting, but amusing nonetheless! The prices were also great, which is definitely a plus. The weird part about all these negative reviews is that if you go in, they have signs of all the Nappies they've won, even as recently as 2020. Anyway, highly recommend them. We will definitely be going back.

    Update: Had my first bad experience with lola bells pet grooming!! My baby went to get groomed and…read morebasically she was sent home with this ! I wasn't gonna post at first but when I took her back to physically show them I did get an apology with no future resolution or discounts ( not that she will be going back ) she whined to stay for doggy daycare which I obliged but that will be the last interaction with them. She basically said she used the wrong blade and what she was given was a schnauzer cut and basically stated thats what it was supposed to look like ! It was uneven and all. Think they offered a discount on future service or I received a follow up call ? Nope ! And paid 100.00 . Only reason I paid is because they have you pay before you see your baby !I was initially gonna give a little mercy but no ! Learned my lesson!!!!!!

    Small Animal Clinic

    Small Animal Clinic

    (12 reviews)

    We were in Mobile enjoying a break from the frigid temperatures of our home state, Michigan. We…read moretravel with our senior (thirteen year old) dog, Molson. When entering our truck, Molson slipped and ripped his declaw exposing the quick. We called the Small Animal Clinic, and they were able to see us that morning. The veterinarian promptly took Molson back for treatment. Within twenty minutes his exposed quick had been treated - and he was in much less pain. An hour later - allowing time for the bleeding to stop so the wound could be cleaned and wrapped - we were on our way! We can't say enough about how pleased we were with everything and everyone there! Compassionate, considerate, and very fairly priced!

    On Friday, I took Boots Elizabeth to her vet check up due to her scratching her ears, unusual…read morebreathing and to receive annual shots. I called and was quoted 2 shots and an exam for $107. My bill was $204. Once I get there, I am told she has yeast in her ears and to give her children's claritin for breathing due to trachea. Last night, Boots was breathing was labored, she whined all night and did not want to sleep. I contacted ER med vet and was advised to give her claritin and follow up with my Vet. Today, I call at 11a and stated the obvious. Do you want to bring her back for an exam (additional charge). No, i am calling for further recommendation as i was there Friday and the claritin is not working. I am told I would receive a call back. Around 345p, I receive no call and contact them again. First, Noone remembered me calling, hence I was told about the call back without alerting anyone. After calling for the second time, holding for 15 minutes, I am told that there is no record from the visit on Friday and I would need to come in and recharge for another exam.... Needless to say, its a hard NO! I don't not recommend due to no records, additional charges, lack of care and customer service.

    Old Shell Rd Small Animal Hospital - vet - Updated June 2026

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