Warm service. Amazing pastries...so much variety!!! They…read morehave three small tables and it's well lit

Wonderful ethnic Eastern European pastries. The paczki's are wonderful and a good variety…read more All the breads look beautiful and hearty. My next visit I'll load up. The staff was very helpful and patient, because with all those selections you need some time.

Absolutely Delicious! The Boston Creme is incredible. We will be back again. Very affordable and…read morerelatable for everyone in your office or home.

Fleckinstons is easily the best donut spot in the area! I've visited two of their locations, and…read morethe convenience alone makes them a go-to. Their donuts are truly unmatched, and they offer a great selection of other fresh pastries and desserts. On top of the fantastic quality, their prices are completely reasonable and budget-friendly--you never feel overcharged. ​I'm so grateful to have a spot like this nearby. Highly recommended!

I've been a regular customer at this bakery for a long time -- my son loves their cookies, and I've…read morespent hundreds of dollars here over time. But my recent experience ordering a custom cake for my husband's 40th birthday was so disappointing that I feel obligated to warn others. I ordered a two-tier custom cake for nearly $400, plus two dozen mini cupcakes for $110, bringing my total close to $500. For comparison: * Most privately owned bakeries charge around $200-$350 for a two-tier custom cake depending on complexity. * Mini cupcakes typically cost $20-$50 per 24, even from gourmet bakeries. So I paid premium pricing, and I expected premium quality. Unfortunately, that's not what I received. Design Issues The cake did not resemble the inspiration photos we discussed. I asked for a deep, elegant green with blended transitions -- something fitting for an adult's 40th birthday theme. Instead, the cake looked more like a Minecraft or Ninja Turtle cake with bright neon green, flat colors, and no blending. When I brought up the design issue, the owner blamed me, saying the buttercream "needs to sit out for 4-5 hours to darken." The cake did sit out for almost 5 hours, and the color never changed. It wasn't even close to the shade I requested. The explanation didn't make sense, and it felt like I was being blamed for something that was simply a design mistake. Quality Issues: Undercooked Cake When we cut the top tier at the party, we discovered: * an unusually thick 2-inch layer of frosting in the middle, * and a raw, floury, undercooked interior. The texture and aftertaste confirmed it wasn't baked through. We ended up throwing away the entire top tier and whatever was left over at the end of the night. This is more than disappointing -- it's a food safety concern. Customer Service & Tone This was honestly the most frustrating part. When I reached out to discuss what went wrong, the owner's tone was polite on the surface, but the conversation felt passive-aggressive, full of constant rebuttals, and completely lacking in accountability. Every single concern I raised was met with: * an excuse, * a deflection, * or a technical explanation that didn't match my actual experience. There was zero acknowledgment that anything might have been done incorrectly. She repeatedly mentioned things like: * "I didn't charge you for the little decorative balls -- those were free," * "I didn't charge you for the cake topper, it was $3.99," which felt unnecessarily frugal and honestly strange considering I spent almost $500 there. Mentioning $3.99 repeatedly after charging me hundreds of dollars made the whole interaction feel awkward and unprofessional. She also offered me a few free cookies -- but only if I used them this year because she "couldn't move the gift card into the next year due to accounting." I didn't want cookies. I wanted a partial refund, which was the only fair resolution. She immediately shut that down and said she "couldn't do that because of policy," even though she is the owner who sets the policies. There was no room for discussion, no willingness to listen, and no genuine concern for the customer experience. Overall For nearly $500, I received: * a cake that didn't match the design, * colors that were incorrect, * an undercooked top tier, * and a customer service experience that was rigid, dismissive, and full of excuses. I don't post negative reviews lightly, but this was extremely poor value for the price, and the lack of accountability afterward made the situation far worse. I hope this bakery takes this feedback seriously and improves both quality control and how they handle issues when they arise.

The girl working the counter was very friendly and outgoing. Great personality and welcoming…read more I loved the birthday cake funfetti cupcake. The buttercream was not sweet at all, which I really enjoyed. The cake itself was moist and cooked perfectly. My fiancé also enjoyed it. We also tried the m&m cookie and that had a lot of m&m's inside and was sweeter than the cupcake but also very good. It's a cute store and very clean.

Omg, I can't recommend this place enough. If you're visiting the casino this is a must stop…read more They're only open until early afternoon so if you're staying the night it works out perfect for breakfast. We enjoyed danish, donut and these delicious ruskies cookies! The service was super friendly and she let us sample a few things. The selection of bread is also excellent. Grab a few things to take home with you. The interior is clean, organized, and well lit. Plenty of off street parking.

Wow! Finally got here early enough. The aroma hits you in the face when you open the door!…read moreDelicious way to wake up. The woman behind the counter was so friendly and helpful. She offered great suggestions. Ended up with a sour cream donut, assorted russkie and a lemon danish. The danish was sweet and sour goodness. I'd never had a russkie before and we sampled a couple flavors before taking home an assorted pack. Hoping to make a stop in the morning to take home some bread home.

Came here after getting my nails done in the same parking lot. Basically when you get there you…read moregrab a tray and you put your cookies on the tray. I think my only complaint is it doesn't feel super sanitary. The lady that was working in there was friendly. I really enjoyed the peanut butter cookie and the triangular pastry that was filled with Bavarian cream. Those were both my favorites. I thought the strawberry sugar cookie did not have a ton of flavor. Everything is very reasonable in there. I got four items for under five dollars. I want to try the jalapeño cheese bread next.

Their pastries taste fresh. Will definitely come back for some goodies. Bread with guava filling is…read morethe best

I have been going here recently to buy cakes and flan and I have been very happy with the results…read more I have purchased "El Imposible" which is 3 layers consisting of cheescake, cake, and flan and it's delicious. I have also purchased their chocoflan and regular flan and have no disappointed. It has a nice airy and delightful texture and not too much like syrup and dense. I would recommend these 3 options if you are looking for a cake/flan delight. I would said price is fair ($38 and change) for the size as well, but I am not too familiar with competitors other than Tony's Fresh market flan which you can get for about $20ish but quality is very low.

Great Mexican bakery with a lot of variety like fresh mini conchas, polvorones and even hot thick…read morechocolate champurrado. Make a trip to this little bakery and you won't regret it as you will be returning for more.

For sure it's hard to not like a bakery. It also feels good to support a local business that's…read morefamily owned and smells freaking good. Nova Bakery is one of several in Blue Island. Has lots to choose from. They have more of a Mexican influence but they can make many types of pastries. Came here in the morning and got stuff that was freshly baked. It's kind of a small place that has a counter. They take a lot of custom orders. A popular place around here to get cakes. Popular whether for things like birthdays or weddings, they'll make it for you. A lot of amazing examples. They also have a lot simpler items like breads and cookies you can just pop in and get. It's about $6 to get a big loaf that's freshly baked. The pastries include cannoli and other classics as well as classic Mexican ones like panaderia and that kind of stuff. Great stuff especially when it's fresh. It's closed Sundays. This is among the several bakeries on Western.

13030 Western Ave Blue Island IL 60406…read moreNovabakery001@gmail.com 708-385-6616 I visit nova bakery and when I got home my pastries were not all the way baked right like they were frozen and someone put it in the oven to bake again the bakery smelled good when I entered but my pastries don't. I tried to purchase a refund, but the owner refused to issue a refund. I didn't want to ask to place another order because the owner was sweeping the floor when I came into the restaurant and taking a phone call with gloves on while I was looking around the store at the beautiful undercooked bakery pastries a customer walked in while she was on the phone and she served the customer after the call in dirty gloves. I will never go to this place again this is not the way to run a business if help is needed hire help. I would give no stars if I can. The only excuse she tried to use was the bread dough comes only one time in the morning which doesn't explain why I was given old pastries when I placed my order in advance.

This place is the best Mexican bakery on the south side. We drive 10-15 minutes out of our way just…read moreto get some bread here. Its fairly priced and of the highest quality. I love that the breads aren't too sweet and never taste eggy or greasy. I'm not sure what they do different from other ones in the area but there isn't panderia at this level of quality south of 47th street! Service is prompt and the place is always clean.

I have been getting pan since it was called by the other name. I love the bread it's fresh always…read moregood.