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    Panago Pizza

    3.1 (17 reviews)
    Closed 10:00 am - 1:00 AM (Next day)

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    That's apparently, "extra ham" 3 slices, 4 pierces.
    Rei D.

    They always get my order wrong. order extra ham on half? how is 3 slices in total over 4 pieces? I have had burned pizza, I have had under cooked pizza too! The worst though is the customer service. Once I had the delivery driver leave because I took two minutes, literally, i checked the time he called my phone, to get downstairs in a high rise, and offered to resend the same, cold pizza, in an hour. I ordered half and half on a small pizza once, only to have the store cook call me himself and scream at me that I had to at least order a medium for that. Phoned the customer care, and they said they could absolutely do half and half on small. Even the customer care is terrible. I ordered a medium half and half today, half with extra ham and pineapple. Pizza comes, I tip well, open the box, and what do I find? 3 slices in total over 4 pieces. I will upload pictures to prove it. I Explain a situation, as I was heading out of town today and could not wait an hour for my pizza to be "remade and redelivered" I was hungry then, still had to get ready and i was not willing to wait for them to send out another, and take back the original. "Well miss there is nothing else I can do for you" Are you serious? are you kidding me. Screw panago, and especially screw this location. Worst pizza place ever.

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    6 years ago

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    Stephanie H.

    Thanks for the pizza love, Amabel! We appreciate your review.

    Helpful 2
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    7 years ago

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    Stephanie H.

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    4 years ago

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    Photo of Rei D.
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    11 years ago

    Helpful 4
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    11 years ago

    Helpful 2
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    17 years ago

    Helpful 1
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    11 years ago

    Helpful 1
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    11 years ago

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    8 years ago

    Great pizza, great service. Helped resolve a mistake I made with my order. Will return!

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    Stephanie H.

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    Photo of Brent K.
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    8 years ago

    Very good pizza and wings! I've been visiting Edmonton, and had delivery, , so I've never been in the restaurant. But the food was great!

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    Stephanie H.

    Hi Brent, thanks for the pizza love! We hope to see you soon!

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    8 years ago

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    9 years ago

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    8 years ago

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    Stephanie H.

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    13 years ago

    Helpful 1
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    13 years ago

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    8 years ago

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    10 years ago

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    Review Highlights - Panago Pizza

    To make your pizza eating experience even more profound, Panago offers one free dip or shaker.

    Mentioned in 2 reviews

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    SPUD

    SPUD

    3.0
    (28 reviews)
    6.9 km
    $$

    Downgrading this to a meh. Yes the produce is good quality. Yes the idea of sourcing local…read moreproducts and delivering greener is something I value. However, the service keeps sliding downhill each week. I don't know if all the great employees quit after 2019 but 2020 has been riddled with errors. Out of seven total deliveries so far, two have had missing items and I'm not a fan of the policy that doesn't just refund the money to your credit card. They give you store credit towards your next purchase as a default. If I'm consistently getting wrong orders, I'm going to start going elsewhere and don't want to go through the hassle of requesting a refund. My last order was confirmed delivered by email and the delivery person didn't even go to the right address, which caused a lot of stress because I had an invoice, had a confirmation, but the customer service person couldn't get the driver on the phone. The customer service person was supposed to call me back to confirm it was being redelivered. They didn't. The food was eventually delivered but the drivers never knock so I have no idea when it was delivered. I just happened to stumble across my delivery an hour after I got off the phone with support when I went to take out the trash. Completely sub-par quality control and delivery even though the products are great.

    I have been a customer for many years. I have now suspended my delivery and will not be using Spud…read moreagain. Why? I was charged more than $150.00 for an order I did not receive. Their website can be very "glitchy", and even though I had canceled this order multiple times apparently the order was still on their books. I received a text telling me it was going to be delivered. I was at an appt at the Cross Cancer, weigh 90 pounds, and cannot bring the order in myself. I tried to tell the "customer care" representative my issue. I put that in quotations as she didn't "care" at all and just kept repeating that it was my fault for not submitting my order properly. She did call the driver and instruct him not to deliver my order as I am not physically able to carry it in the house myself and my son was away for the weekend. Even though the driver didn't deliver the food I was charged for it. I have repeatedly attempted to contact a supervisor and I am repeatedly told someone will get in contact with me. They have not. What they have done is charge my credit card so now.....already weighing 90 pounds....battling leukaemia.....I have no more grocery money for the remainder of September. Shame on you Spud! I have suspended delivery as apparently I can't even cancel my account or remove my payment information, and no one calls me. DO NOT EVER ORDER FROM SPUD.....THEY DON'T CARE ABOUT YOU AT ALL!!!!!! As you can see from the photo I took of the calendar that I did not have an order of over$150.00 for that day. they don't care!

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    Email received on the day of our delivery.
    Email received on the day of our delivery.
    This is the calendar that shows that I had no order scheduled for the date that they charged me for.
    This is the calendar that shows that I had no order scheduled for the date that they charged me for.
    SPUD.ca delivery vans - refrigerated and insulated to keep your produce and groceries fresh and delicious!

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    SPUD.ca delivery vans - refrigerated and insulated to keep your produce and groceries fresh and delicious!

    Panago Pizza - pizza - Updated July 2026

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