I just got back from this office and I'm so upset I have to write this review now to express my…read moredisappointment to the indifference of the receptionist. I had pain and swelling inside my mouth, it was at the borderline of the gum and inside cheek, It did not look to me it was an abscess but more on the cheek as the swelling was visible on the outside as if I had mumps but that could not be as I was fully vaccinated. Dr Schachter was not available so I saw his associate who told me I had an abscess, I still did not think so but accepted the Augmentin 875 mg twice a day. I took it for 7 days it helped a little bit but did not stop hurting so I went to the urgent care and the DO told me also it was an abscess. After a week it came back w a vengeance, I could not sleep, I went in today to ask for the antibiotic to be renewed as I could not get an appointment w an ENT larynx Md till 5-27 by that time I might get into a sepsis, infection inside the mouth is not a small matter. Here is my background: After my brother graduated from U of Paris medical school he gave me all his books n I read them all. I'm not a doctor but had 7 years of courses also required to become a doctor, anatomy, physiology, phamacology, Pharmacognosy, public health you name it plus I still spend hours each day watching medical, health videos and read mayo clinic articles. I literally cured my husband illness. For years he had so much pain, he thought he was going to die, he saw about 5 doctors, surgeons some wanted to do back surgeries, I BLOCKED IT the last thing you want to do is back surgery, one day I read about sciatica, the sciatic nerve can easily get bent crushed and cause symptoms similar to what he had, I studied his case, what he did all day and FIGURED OUT 100% CORRECTLY he drove 2 hrs in traffic to LA, 4 hours a day sitting on his huge wallet bulging out of his right side jeans pocket. I told him to remove his wallet, in 3 days the pain was gone!! YEP I CURED HIM, for 8 years all 5 doctors could not figure out and almost put my husband life in danger recommending back surgery. The wallet pressed hard on the sciatica nerve causing inflammation and pain. Remove the wallet VOILA, PROBLEM SOLVED. Last night during my insomniac episode, It flashed in my head since it was not mumps, not abscess, gotta be the salivary glands, I got up at4 and read for 3 hrs all articles from mayo clinic, Cleveland clinic, etc.. looked at all the pictures of the salivary glands, it is indeed the salivary glands all dried out from blockage by either calcium deposits or extreme dryness of mouth side effects from the statins then bacterias proliferate. That's my humble opinion, do not take it as advice on anything, check w your doctor. The receptionist or whichever title she has at the desk, refused to understand my situation that this infection is not a joke, it's in the blood stream and can cause sepsis and death for nothing. I told her it won't take more than 5 to10 minutes, no blood test needed, no Xray, I already had my problem figured out, prove me wrong, please grant me that favor anybody to renew my Rx I was already on, I did not ask for the moon, she said to come back tomorrow but I'm in Hoag hospital for my husband radiation and chemo till about 3pm. There must be some leeway for cases like mine, she showed no compassion. Dr Schacter is my hero, 6 stars for him, 2 stars refer to the office help, indifference to patients suffering.

By far the best medical practice I've been to. The front staff, back office nurses, and Dr…read more Nguyen-Loh were all so kind, respectful, and professional. Was in and out for my annual exam in less than an hr with excellent care provided. Facility was very clean and new. Highly recommend for blue shield patients!

Always a great experience Dr leah phan and her nurse are great!!! Dr Leah Phan is always very…read morefriendly and listens to all concerns and always shows thats she cares

From the owner: Leah Phan, DO loves interacting with individuals, building rapport and guiding people to a…read morehealthier lifestyle. She was inspired by her peers while contributing to the UCLA Mobile Clinic Project and the Vietnamese Community Health Project, which introduced her to family medicine physicians and other local providers in the community. In addition to family medicine, Dr. Phan is passionate about preventative medicine as well as women's health. She hopes that with her help and support, her patients will be able to grow into the best versions of themselves. In her free time, Dr. Phan loves to spend time with her family and friends. She spends every moment that she can outdoors: kayaking, camping, hiking, etc. She is also thrilled to be back in Orange County so she can serve the area in which she grew up.

Dr. Liu is great at many things. She is smart, efficient, POSITIVE, kind and one heck of a doctor!…read moreShe knows how much I hate going to the doctor; but because of her, I now love the doctor because of how opening, warm and inviting she is! She truly has changed my experience in going to get a regular check up. We need more of her in our healthcare system across the board!!!!

i was very impressed with the care I received on the first visit, I didn't have a PCP and was…read moresearching for a d who could help me get my health back in line. Dr. Liu has been instrumental in improving my health through creating a professional and empathetic relationship to encourage me communicating my concerns and explaining the course of action. Dr. Liu has always returned my phone calls, even in the evening. I also received a courtesy call after I had a heart attack, when she was informed through my medical records alert. we set up an appointment to follow up with any concerns I had regarding my heart attack. Because of her guidance I have lost weight and maintained my weight loss. Have lowered my high blood pressure and continued to maintain a healthy lifestyle.

First time coming to this acute care hospital to give moral support to sister having an ablation…read moreprocedure done! This hospital provides both inpatient and outpatient care for health and medical services which includes an emergency care as well as surgical procedures. Staff from security check in and as well as other hospital employees are very pleasant and cordial in welcoming visitors !! I am really very impressed on such professionalism that I experienced here!!

Warning worst hospital in OC!!! My dad was brought to this hospital by ambulance because he was…read morestruggling to breathe. He has heart failure, has been intubated before, and arrived with a severe case of pneumonia. He was shaking, gasping for air, and clearly very sick. His insurance usually doesn't approve extended stays at this hospital, but the doctor specifically requested that he remain because it was too dangerous to transfer him. So help me understand this... If he was too unstable to be transferred, why wasn't a room secured for him? Twelve hours later, he was still on a gurney in the ER. No pillow. Freezing cold. No food had even been ordered for him. He's a high-risk patient, yet he was left exposed in a crowded emergency department where he's at even greater risk of picking up another infection. Twenty-eight hours later, he finally got food... but he was still on that same ER gurney. This doesn't feel like patient-centered care. It feels like a business. If you acknowledge that someone is too sick to move, they deserve more than being left in an emergency room hallway for over a day. No family should have to watch their loved one go through this. If you have a choice, think twice before bringing someone you love here. This has been, without question, the worst hospital experience our family has ever had.

I got bit by my cat and edinger med got me in right away. I…read moresaw Victor Vo. Excellent nurse practitioner. He calmed me down with his bed side manner. I was scared but he reassured me and got me on the right medicine. Excellent service and very quick.

It is incredibly frustrating trying to get hold of anyone at Edinger. Every single time I call, I'm…read morestuck waiting on hold for over an hour just to make an appointment or get a simple prescription filled. I wish I was exaggerating, but I have the screenshots of my call logs to prove it. To make matters worse, there is no option to schedule appointments online. On the rare chance you finally get a live person on the phone, they constantly hang up on you. This isn't a one-time issue; it happens over and over again. It's a real shame because the doctors here are actually very good--it's just too bad you can't ever get an appointment to see them. Edinger desperately needs a new call center. I'm already switching my insurance because I can't deal with this anymore.

Highly recommend Dr Bekemeier. Went here for an appointment on quite a few things. I know doctors…read moreare super busy and aren't given a lot of time to spend with patients , but Dr Bekemeier was able to make feel heard and understood while I went through my list of concerns. (Yes I had a list ). He ordered a bunch of tests and I followed up with another appointment. He again took the time to listen to me, go through the results quickly while providing me options , and made me feel respected. I feel like a person and not just a patient and I appreciate that!

They canceled my appointment without telling me . hope dont have to go back to that hospital again.read more

Avoid this place at all costs. Staff is lazy and incompetent. Dr will not fully assess the results…read moreof your bloodwork and blow everything off as if nothing is wrong. I had to specifically ask questions on my bloodwork results because he read through it and told me everything is fine when I know it is not fine. Gave me medication for my blood pressure but it never brought it down after 2 weeks and he didn't schedule my follow up until 3 months later? Seems irresponsible and negligent if you ask me. On top of that the front desk is extremely rude and act like it's a burden to have you there. They hung up on me when I tried to make an appointment. Oh and they never even responded to the pharmacy when they called to fill my prescription. Completely unprofessional. Would not recommend this place and avoid at all costs. I ended up switching to another dr office.

The only good thing about this place is I was able to get in and eventually saw dr but expect a…read morelooooong wait without any regards for patient privacy and longer wait for them to get a referral for a specialist authorization. Front office staff was yelling out across the waiting room "what's your birthdate, the reason for your visit?" Takes my vitals right in the waiting room! Very Understaffed last time I was there. Don't have high expectation when you come here. They kept asking me if I wanted a blood test done, because they get a lot of money from my insurance but 12 days later no one called, so I had to call to inquire about my results. His staff said the dr will call me back tomorrow! I don't recommend you come here and I would not come back!

My son had a medical emergency on 3/6/26, and since I had never been to an emergency room before, I…read morechose this one because it was only five minutes from my home. The care and compassion we received over the next three days meant so much to our family. Nurse Taylor in the ER, along with Karen, Kat, Tess, and Phuong in Pediatrics, were absolute superstars. Nothing is more terrifying than having a sick child, but their kindness, professionalism, and attentiveness made an incredibly stressful situation so much easier for us. I'm truly grateful for the care they gave my son and the support they showed our family. Five stars all the way.

Worst hospital. The wait Is insane for results. Waited in…read morethe lobby a total of 4 hours and at no point was there empty chairs to sit on in the lobby ! No privacy check in. The whole lobby knows your business on why you're there ! I wanted to include that this hospital was my go to for emergencies when it was named Fountain valley Regional Hospital . It was my first time here since the name change to UCI. I will not be going back !

I went here recently, and Dr. Taylor is so wonderful to talk to. She gave me my test results back…read moreand it found that I needed to drink more water. But with blood pressure, I need to change my diet to make it more healthy and nutritious for myself. I told Dr. Taylor about the wonderful avocado toasts and avocado pizza served in Old Towne Orange, and this whole conversation made me carve avocado pizza from Urth Caffe. She also complimented me on my skirt and my bag.

The Dentist, Dr Minh T and his assistant are absolutely AMAZING. Came here for a 2nd opinion after…read morevisiting Rafi Dental Group in Tustin. Rafi told me that my kid needed 2 crowns AND 2 fillings. Rafi Group said gas and or anesthesia would be needed. YIKES! My mom's gut feeling was that seemed excessive. We have addiction that runs on both sides of our family. I did NOT want my kid getting high on gas or anesthesia if I could avoid it. Guess what? Dr Minh at Miyoco told me something VASTLY different. Only ONE filling was needed. They took X-rays, did a cleaning and had the cavity filled in record time. With only a little shot of numbing. He was gentle! He was kind! GREAT bedside manner. Gave all kinds of options. We need more dentists like him!!! I THANK GOD I went to Miyoco Medical Center and got a 2nd opinion. It is a nice, clean facility and I will definitely be back.

Dr. Karen Don has been my primary care doctor at Edinger Medical for over 15 years. I've never had…read moremore caring and thorough professional care. I highly recommend her and all the doctors at Edinger.

Dr Don is an exceptional doctor and person. Listens very actively and asks targeted questions. She…read morevery personable and friendly while at the same time providing a thorough exam. I had cancer years ago. The morning she got the notification from radiologist that read the mammogram, she left me voicemail. By the time I called her back, she had already scheduled an appointment for me with the surgeon the next day. The surgeon and the oncologist she referred me to were also exceptional. Within 10 days I had two surgeries and was on my way to post op radiation. I've never heard of a quicker response. Same when my eye was cut by a cactus. She called around and got me in to see an eye doctor that same day even though all referrals were booked. Can't say enough about Dr Don.