Today I ordered online using the venmo check out and I was told the order went through but I never received an email confirmation. When I went to the resturant to pick up my food I found out the card declined. I had the money but using that QR code scan didn't work. My issue is when the manager came over to me to explain what happened he proceeded to yell repeatedly "Your card declined, thats what happened." He tells me that he sees my order in the system but again loudly "your card declined!" The fact that he kept saying it loudly made me feel as if he was trying to humilate me. I asked him can I reprocess the payment and he said I would have to get in line and order. If it wasn't for my son wanting food here I would of left. So I got in line, and the manager looks back at me as if he was surprised I got in line to place another order. Why would I order online and then come to pick it up if I knew it was declined?? I won't be back there. read more

Often frequent this panda location now and can honestly say the dishes are constantly Very fresh compared to other locations. The friendly staff is always ready to correct mistakes too. read more

Very, very poor customer service. Drove over 40 minutes to this location after working a 10 hour shift for a nice meal. I was told (by Angel) they didn't have the entree and that there was nothing they could do. I asked if I could receive a voucher for this inconvenience at minimum, and was denied. Tried to contact management to discuss the situation further and no one answered the phone all 3 times I called. Disappointed doesn't even begin to over it. Beyond frustrated and upset. read more

I stood waiting about 7 minutes before someone acknowledged me and took my order. The food was alright. read more

Panda Express - Fire shrimp, Beijing beef, greens - Fast Food Near Me - Abingdon, Maryland

Food taste like shit, the rice was undercooked, the spring rolls were so greasy, it was a pretty bland meal overall

Friendly and clean are very important. This location did NOT disappoint. The food was good. It's not the best I ever had, but not the worst. If I'm in the area, I would visit again. read more

placed an order for a bigger plate. 2teriyaki chicken & 1 honey walnut entree. SPECIFICALLY order my sauce ON THE SIDE bc i didnt not want my teriyaki sauce touching my honey walnut. they IGNORED the fact that i asked for my sauce on the side. even to avoid this mess up they could have put it in a smaller to go container. items in my order: Cream Cheese Ragoons (not pictured) Honey Walnut Shrimp Teriyaki Chicken Fried Rice & Chow Mein read more

Panda Express - me saying i wanted the sauce ON THE SIDE - Fast Food Near Me - Abingdon, Maryland

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Yummmm! It felt like we haven't eaten Chinese food in ages when it was only a week due to road trip lol We enjoyed the orange chicken, honey walnut shrimp, beef with broccoli, fried rice, and noodles! The kids did too! This location is clean and spacious. Open kitchen! Private parking lot is a plus and it's within the same complex of BJ's, Walmart, Target. Note: There is only 1 men bathroom and 1 women bathroom. read more

Literally just take out and very convenient. Food is always good and affordable Kinda like fast food but i twll myself it is good for me cause of the protein. Better then most take out at that. Service was good and can order at the window I honestly think 10/10 read more

All I can say is... Must be a tight labor market. Food might be OK, but Service was haphazard, unpredictable and bad tempered. This was my first and last time there! read more

Food quality is great and choices varied. Reasonably priced would definitely go again. They offer samples so you don't have to buy something and then it's too nasty to eat. You can taste it before hand. Great attribute read more

I just want to give a shoutout to the manager Diane for making our experience the best we've ever had at a Panda Express! One of our items got messed up on our order which my boyfriend was really disappointed about because the sweet fire chicken is amazing I called just to see if there was anything we could do to fix since we didn't live close to the location at all And she made it right! She didn't have to at all she didn't have to take the time to talk to me and apologize which is really rare in humans these days So thank you Diane for really making our dinner and night a better experience There's a reason she's a manager there! She's amazing! read more

I love panda but there cabbage is getting ridiculous. I thought I ordered noodles. This discourages me from going back. read more

Panda Express - Cabbage - Fast Food Near Me - Abingdon, Maryland

We went because my husband wanted it because he raves about how good Panda is. The portions for the entrees in the "plate" and "bigger plate" were pathetic and it all just tasted like nothing. The fried rice tasted like what you get from the frozen food but leftover, the chow mein was flavorless, beef and broccoli was grey and just tasted like brown gravy from school lunches. super disappointed. Obviously this Panda is not great. read more

Brand new location co-located in the Target parking lot in Constant Friendship. We waited until the new popularity crowd died down before trying it out. My wife is a Panda Express fan...atic...lol. Clean and bright, but the seating area is only about the size of a Waffle House with no forethought for a waiting line. When it's busy, a line of 4-5 waiting on service will put you at the door (see picture). My wife and I shared the two entrée plate and had Honey walnut shrimp (up charge), Black pepper chicken, with fried rice. We also got a chicken egg roll to split. The food was fresh and delicious, and the egg roll fantastic (hot n crispy)! This is not healthy eating unless you stick with the mixed veggies as your side. Service was pretty quick, and small batches of food were in constant production ensuring hot fresh food. Variety of seating options, booths, bench & chairs, raised table top with stools, and small reclining chairs with small cocktail type tables. They also offer a small outdoor eating area as well. There is also a drive through window. Drawbacks: 1. Only Pepsi products. They do have ice tea, but only sweet tea. 2. Bathrooms have blow dryers, not paper towels, but the doors require you to turn handle and pull to open from the inside. Employees have to wash hands but many people don't after using a bathroom, which means employees hands are contaminated when they open the door. 3. Parking lot is tight and small, accident waiting to happen for large SUVs and Trucks. 4. No WiFi Even with the drawbacks they deserve a 4-star review. read more

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I love Panda Express until a few days ago when I order 2 plates but there's something wrong with their fried rice, it was a hassle because I drove 20mins just to go there and it was raining so I can't go back. read more

I always love the food here.. but every time I ask for cream cheese rangoons, "they're always out". so idk but like restock them maybe??? there's just no way they are out EVERYTIME I ASK. this has been going on for like a year now. :( I just want cream cheese rangoons. read more

Typical Panda Express. Food is decent for fast food "Chinese." Online ordering is a plus. They are located in the infamously packed Constant Friendship shopping center, but to leave PE and head back to 924, you make a right instead of a left. So that makes life much easier when you're leaving this location. read more

The food was hot and very tasty. The service was OUTSTANDING. I felt like I was the most important person in there. Great place!!!

Usually i order off the mobile app and go pick up my food. The food is like any other chinese takeout nothing special about it. Unfortunately today my car wouldn't start so i went on the app to cancel my order. There was no cancel order option so i decided to call them. I called them 3 times my boyfriend called them 2 times nobody answered a single time. Wasted $20 on food that i'm not even going to be able to get. Even if i can't get a refund because usually they already have it made i'm still upset i couldn't even call them and tell them i won't be picking it up. read more

During check out I was charged for items I didn't purchase two different times. It seems they may like to add items that have an external charge thinking you won't notice. Bad business lost business. read more

Logend was amazing, his personality was amazing his customer service was just out of this world it felt he cared about presentation of how the food look it the container wish really tells me everything about the whole crew including the management food was amazing also thank you for great experience of visiting your store today read more

I'm a big fan of Panda Express, but sometimes I've been disappointed at the cleanliness (or lack thereof) in their dining areas. This location is fairly new, so I tried it today - beautiful, clean, big dining room. Food was good, as always. I had the "two entrees with one side" meal. I chose fried rice as my side, and my two entrees were Honey Walnut Shrimp and Black Pepper Chicken. All were very good. Enjoyed my food and my visit. Definitely reccomend! read more

Panda Express - Fried rice, honey walnut shrimp, and black pepper chicken - Fast Food Near Me - Abingdon, Maryland

Boy, did this Panda Express location go from hero to zero really quickly or what? On a weekend evening, this place is now almost deserted. There was still an hour and a half before closing time but they'd already stopped cooking and were cleaning up the kitchen. They had already run out of grilled teriyaki chicken, so I asked if they were going to make any more. No can do, said the lady behind the counter, we're closing. That was at AN HOUR AND A HALF BEFORE CLOSING, people! Service issues aside, the quality of the food has gone down somewhat too. There were bits of uncooked rice in the fried rice. They were probably in too much of a hurry to pack up and leave way before closing time to cook the rice properly. read more

I am so sad to have to give this resturant 2 stars after being served but here you go. I am not sure if it's new staff or what but after I ordered my 2 entrees.....the server named Tutu opened my closed container and proceeded to point (with get fingers inches above my food and face as close) attempting to guess what I ordered, instead of me asking. (No shade: did she work in a carry out restaurant before this) I had to firmly ask her to get her finger and face out my food and close the container. Then instead of ringing up...she continued talk about what (I tuned her out) and asked......JUST RING UP THE FOOD. The staff seems nice enough but they are young and play around alot...this is my food, money and time- Lets not joke and play. (with the exception of a few who attempted to make the visit better) I hope they get better training or more mature staff....I sincerely won't be back until it's better ran. This is my 3rd time here and it's seems to be going down hill already?! Aren't you a new location?! read more

My first time here. The rice was mushy and the beef and broccoli should be called broccoli and more broccoli. The place was clean and the service was good. They were out of a lot of entree's and chicken egg rolls at 2:30pm. At least it was fresh when the did serve it. Over all an OK lunch. Will be back to try something else. 2 bowls about $16. read more

Fast & Friendly Drive-thru, order was accurate & delicious! I highly recommend this location. Chicken was hot, fresh and tasty, and the fried rice was perfect (moist & slightly sticky). Good portion size. Oh and the drive-thru....fast! I was in & out in less than 2 minutes, and I was 3 in line from the order window. read more

I just wanted to say what an amazing experience I had at this Panda Express location. I recently dined here with my mother and toddler while driving home to NY from a weekend in DC. The restaurant was impeccably clean, the staff was friendly, and the food was delicious. I later discovered that I left my wallet at the restaurant that evening. When I called today, the staff went out of their way to help me. I was immediatley put in touch with a manager and within a few hours my wallet was securely brought to the post office to be shipped back to me. They even provided me with a tracking number and photo proof via text message. This was done without any questions asked or acceptance of payment for shipping or additional reward. I can't thank them enough. The staff and manager has restored my faith in kindness. Thank you Panda Express!!! Your customer service is EXCELLENT! read more

I had orange chicken in a bowl. The chicken was good but the fried rice wasn't so fresh the green pea was not freshly cooked. They should of used more oil and salt and pepper for the fried rice. I wouldn't drive to eat there, the portion was too small compared to the price. No good restaurants around here. read more

My husband and I love Panda Express, we go around the country and have tried quite a few (military couple for 10years). This one is really good, was not disappointed. The place was very clean, fast, friendly, and well stocked. I love they are located near a lot in the area too. The lady behind the counter was very personable and made sure we were very happy with everything even afterward we already sat down. Military discount was a definite bonus, glad that our military vets are taken care of by this place. Definitely would recommend to anyone who enjoys good food, nice environment, and good service. read more

Ordered 2 family feasts for 8 adults. Placed our order online in the morning for a late afternoon pick up. Our order was ready when we arrived, and was delicious! We'd definitely order again! Thank you Panda Express for an evening I was able to enjoy with my family instead of cooking! Everyone was happy and full! read more

I eat at panda express quite often in and I really enjoyed the food, especially the honey walnut shimp. Unfortunately today I had a very bad experience. I' brought double portion honey walnut shrimp and the shrimp was burnt. I tasted the food before leaving the store and it was terribl. I told the staff something was wrong with the honey walnut shrimp and it was almost as if they didn't believe me and the went back-and-forth with me denying something was wrong. I ask them please don't take word please taste it. No one would taste the shrimp. The shrimp tasted like a different sauce had been mix with the honey. This wa soooo disappointing and discouraging. I REALLY enjoying Panda Express but i am not sure if Continue eating here especially when the staff would not acknowledge there possibly be something wrong with the food. Also I was so disappointed I took picture of the burnt nasty shrimp. I read more

Panda Express - Fast Food Near Me - Abingdon, Maryland

Made 3 attempts they are always sold out of Beijing beef make sure you have enough especially since it's a popular item!!! Portion are extremely small like kids meal small will not waste my time again! read more

This place is terrible. Their rice was undercooked and the staff is terrible. The restaurant is disgusting and it's honestly one of the worst fast food places I've ever been to read more

Only been twice but the last time was great Girls were super friendly and place was clean and food was good We will go again! read more

This Panda express is quick and clean. Staff is friendly you get the usual Panda Express treatment. If you aren't sure what to get try the orange chicken. read more

I arrived a few minutes early and was greeted by a team member. I explained that I was there to pickup an online order. They quickly located my order and started to fill it, explaining to me it would be just a few minutes. They double checked the order for accuracy and brought it to me. Since I'd already paid through the app I was all set within 4 minutes. When I got home I unpacked my order and found it was filled properly. I'll definitely be ordering through the app again. Thanks for getting it right. read more

Food is expensive to be just Ok. Other Chinese food in the area is better for the same price you're paying. I completed a survey for a free entree item with a purchase of a 2 item entree, we were only given a $1.50 discount. They said that's the maximum amount they can give, that's not my definition of free. Lady at cashier was very rude about this when we try to argue this point-we're not going back to another Panda Express again because of this attitude and mediocre food. read more

Love Panda but not this location. Been here a few times. The dining room was unclean with food, trays and dried spills on table and floor. Trash cans filled to top. The entire time we sat to eat, no one came to clean. Food tasted like it had sat for a while and was not hot. Mixed vegetables were dried out. Not impressed by this franchise and likely will not be coming back. Panda corporate should demand a certain level of performance. read more

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I love Panda Express. This one was not an exception. In addition to the tasty food the service was great!