An interesting visit. Food good. Atmosphere poor. Tried to get into the lobby, it was locked. No signage as to why it was locked, so we assumed it was an accidental lock as people were happily eating inside. (Not anywhere near closing time at noon) Soon the door opens from another customer and we enter. Nothing was said, we unlock the door thinking it was mistakingly locked. We get in line, and proceed to be passive aggressively shamed for unlocking the locked door with no signage. They now know about the unlocked previously locked door, but don't go to lock it- we're assuming it was fine. The locked/unlocked door seemed to cause more problems for them then good. Angry customers, feeling unheard and unseen just wanted to eat. If the wait was too long they can leave. They, Jessy and dark haired man in the back, would periodically say that they didn't have enough people to open the lobby. I stepped out to see a chain of cars unsafely lined throughout the parking lot(s). This group seemed to be overwhelmed and stressed. I know how it gets in food service, but whining about it to the guests face, and locking them out- not a solution. Not to mention the only one seeming to move with any urgency was Jessy, the rest Malachi and dark haired man in the back seem to have already given up- moving at their chosen pace with negative comments slipping out here and there in front of the line of guests. Perhaps better urgency, communication, and overall team chemistry is needed. The lobby itself- clean as a whistle, The food delicious, the environment substantially hostile. **edit on my way out I notice drive through line so long and stacked... eye witness near collision. read more

The food was good, orange chicken was nice and crispy. The service was also good, the young lady waiting on us was trying hard to keep the line moving. The restaurant was clean and had a good mix of seating. read more

Panda Express - Chinese Near Me - Clarksville, Indiana

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Abysmal experience. Waited 50 minutes for online order, while 12 people came in and left the line while we just waited. Manager was rude about the whole experience. Made a fuss about comping drinks for the 50 minute wait and lack of service. Then just gave us medium cups as well, as if she pays for them herself read more

Everyone's always super friendly. Food is always great. Love this place. Orange chicken read more

Panda Express - Orange chicken - Chinese Near Me - Clarksville, Indiana

Super slow. Ordered online and showed up 10 minutes after the food was supposed to be done, and waited another 30 minutes. Manager didn't even care. Instead of serving the manager had the employees cleaning tables with only two tables occupied. read more

When ordering takeout, be careful as the store gave us a small box and not the medium ala carte box that we paid for.

You know what they say,sometime you feel like a nut sometimes you don't.Life is like a box of chocolates you just don't know what you're going to get.That's the reason why I park my car and walk in because the drive up window is like a box of chocolate.The workers are friendly,respectful and kind. read more

The food was good nothing to write home about. This is the second time I came to eat. First time around they didn't open because they were short handed. So there is that. read more

Panda Express - Lunch time. - Chinese Near Me - Clarksville, Indiana

It has a lot of the stuff u find in a sit down/togo style restaurant. They have a lot of the stuff I find in Chinese food like orange chicken and such. The service is good. Plus have someone who will come out and do trash and clean tables. I recommend this place read more

Went into Panda Express tonight around 845 for a later dinner. I walked inside because drive thru was very bus. When I got inside there were two patrons ahead of me and I patiently waited my turn. There was one girl working the front counter area, a manager, and a drive thru person! The couple in front of me was promptly helped and their order was taken and prepared and then they were checked out. I watched the girl go to the drive thru part of the restaurant and completely ignore me! Another gentleman came in asked about an order and then ordered a drink for himself. The manager helped him and then went to check on his order while not even acknowledging me waiting in line. She proceeded to prepare other orders while still no explanation or nothing to the point we will be right with you . Totally ignored, as if I wasn't even there! Seeing that I was not going to be waited on I left the store! Again no acknowledgment or apology, I guess they were to busy or did not care about losing a Sale!!! CUSTOMER SERVICE OR EVEN LETTING YOUR PATRONS KNOW WHAT IS GOING ON, has totally left the Fast Food Industry! I will never be back nor will Panda Express earn my business ever again! I hope someone at head quarters see this and hopefully does something, so that no one else has to experience the lack of service for entering their establishment and expecting a high standard of guest Service!!! read more

My father and I placed a delivery order via the Panda Express app from this store. We were staying at a nearby hotel. When the delivery arrived, I was called by the driver that they were not allowed on the grounds as they had a restraining order against them from the hotel. I had to walk out to the road to get the order. When I got back, I realized my father's order was missing entirely. I tried to call the driver, but I couldn't. I couldn't text the delivery service as I ordered via the Panda Express app. I called the store and was told I had to call back in five minutes to get the manager. I did, but I had to call straight for ten minutes. Finally they picked up and I got a shift manager. He said it was door dashes fault and they could only replace the missing food, but I would have to come get it. That is not something we could do. My dad did not get his meal for the night. I called the guest service number they would give me. They said it should have been handled better, that they would refund the missing food only, and that they would report the employees to the general manager. That's all. Panda Express is a good company, but the success of a brand really requires good managers and owners at each location and a corporate strategy that ensures quality. Panda's reliance on door dash via their app does not allow us customers any way to directly report issues with delivery. In my case, the staff at the store felt it wasn't their problem and did not feel they should do anything about it. I was not their customer even though I ordered through the app and they prepared my food. Corporate was sympathetic but only would do the bare minimum despite how ridiculous the situation was. I am glad I didn't have to pay for my dad's meal that wasn't there, but I also spent an hour on the phone. There was no offer of compensation for failing my order or my time lost. At some point, there needs to be someone who is responsible for quality. That's on you Panda Express corporate. Will I stop eating Panda. No. Will I eat here again. No. I don't live anywhere close so it is no problem for me to avoid this place like the plague. I hope the franchisee at this location talks to their managers and figures out how to deal with this. Corporate though needs to be responsible here too for not having control over the quality of their product from concept to delivery. read more

I've been here a few times. Good food. But every time I go they are out of duck sauce/sweet and sour sauce. Definitely get bummed out egg rolls and fried rice with no sauce read more

I have Panda Express about once a week and get the same thing Orange Chicken. I am very disappointed every time I go the bowl price went up and the last three times I have gotten less and less! Does this look like $8.00 of food to you??? Did not even cover the rice! SMH read more

Panda Express - Orange Chicken - Chinese Near Me - Clarksville, Indiana

Drive thru only sucks! Super slow and terrible drive thru setup. 20 min wait for frozen food. The employee taking the order needs to speak clearly. Can I give 0 stars read more

Went for lunch and stood with one other customer For over 10 mins...No acknowledgement by employees. Left and won't be back 6/30/23 12:35 read more

"Panda," says my little girl as we drive up and pull in. She enjoys the Orange Chicken and Fried Rice while I've had a hankering for Teriyaki Chicken and veggies. The food is fast and not bad a bad price for the family. There are 3 different size plates or bowls choosing how many items you get. Take your family to fast casual restaurant. read more

Panda Express - Chinese Near Me - Clarksville, Indiana

I love going to panda express but since the dining room has been closed during the pandemic getting the drive-through is hit or miss. Have had several orders wrong have asked for soy sauce and hardly ever get it and even ask for a few extra peppers in the Kung pow chicken which they don't include and sometimes there's only one pepper in the whole order. Who knows maybe besides toilet paper and hand sanitizer there's a shortage on hot peppers. One thing that did kind of great me before the pandemic hit was that when my wife and I went in to eat she would tell the person that she was really hungry and they gave her a pretty good portion and when I stepped up and said I'd like the same thing they cut my portion in half maybe that was their way of telling me that I was a fat ass and needed to lose weight (which I did in December after having emergency appendix surgery and finding out I was diabetic) but I don't like to be size discriminated against. read more

Panda is still pick up only, sad part is your not sure what has been sitting untouched for hours.... rest assured I found both items (honey chicken and mushroom chicken) weren't on point today, neither was the crispy edged heaping portion of chilly white rice. Drive thru moved fast. Food was luke warm and was tolerable on the last couple of visits. read more

Terrible food! noodles are dry as the Sahara desert and the orange chicken taste like it was dipped in a bath of vinegar.

Idk why people are hating. The food is bussin' first of all, but if they served the potatoes with the chicken and rice with the Big Red soft drink on the side that'd be great! Other than that it's all good! I gonna lie, my homies used to be Panda Express haters until they saw the light. I told them that they can't hate on Panda Express when we all friends but they saw the light. #Swag!!!! read more

Their food is good but the service could use some improvement. I stood ready to order for 10 minutes while they filled to go order after to go order and the customers weren't there waiting! They just piled up. I orsered the orange chicken and lo mein, but the lo mein was very onion flavored today. read more

I drove far to Panda to enjoy the delicious food but was so disappointed at the Small portions. I will never go back!

I come here often and I love it! They can get busy around lunch but they're pretty quick. Only thing I would say is the rice is bland, I always put soy sauce on it though! Staff is also super nice as well read more

I don't know that Panda Express should really put "Gourmet" beside "Chinese Food." It is a pretty high bar to qualify as gourmet when you scoop out large quantities on disposable dishes. Panda Express doesn't really clear that bar, but it is decent, tasty, and reasonably quick food. I've got a couple of complaints, though. 1. I didn't really know what to order because there's not really a menu. There are directions, but it is not clear upon the first reading. For those of you who want to know, you basically choose two main dishes, one side and either rice or noodles. Some things are an extra fee, but the folks behind the line will tell you that, so you look like a cheapskate when you say, "Oh, no then" rather than the restaurant simply posting prices. Oh yeah, there's no prices. The main option is about $7, so you won't bust your wallet, but it would be nice to know before getting rung up. 2. The interior setup is terrible. This is pretty inexcusable for a Greenfield build. The queue wraps around a table and snakes through the main thoroughfare, completely bisecting the restaurant and making it near impossible during busy times to get a refill if you're sitting on the other side of the building. Since the place is new, the line moved slowly as people tried to figure out how to order, so people didn't move quickly and the backup was pretty bad around noon on a Friday. Maybe I'd have been more at ease on a Wednesday at 2:30, but that's not when I eat lunch on Friday. 3. Not their fault, but the Diet Pepsi fountain dispenser was leaking water. C'mon, this is a new store. I tried a spicy dish (firecracker chicken) and the teriaki chicken. They were fine, but fairly tame. Overall, not bad, but I don't think I'd go out of my way to eat here. read more

I was expecting a bad experience based on the low stars, but wanted to try it out anyway. The food seems fresh and tasty, the employees seemed friendly and the interior was clean and organized. read more

Panda Express - Mushroom chicken, veggies and a spicy chicken - Chinese Near Me - Clarksville, Indiana

I never thought much of writing reviews for fast food joints, especially near big shopping centers in Indiana especially on the weekends, but come on people. Seriously. They run out of dishes regularly, so you're stuck waiting in line. The drive through backs up so badly it can sometimes block the traffic coming into the shopping centers. They're polite enough but they don't care. No matter what the dish is, it's always a 3 minute wait. I gave up and just had the lo mein instead of vegetables-my stomach will pay later I'm sure. Get it together, Panda... read more

This location is always out of food and has rude employees. This is not a one time thing, the last two times we have visited this location we had the same results read more

The chicken is surprisingly good but the chow mein is hot garbage. Service is slow but 2/5.

First I come here all of the time.. But for some reason I go through the drive thru like always, and I got this rude ass bitch in the drive thru window, being very rude and I have witnesses and they said that I did nothing wrong. I don't know what it was I guess she was having a bad day but guess what we all have bad days. You chose to work here theirs no reason to talk to a custumer like the way she did today. Also snatches a bag out of my hand and puts my food sideways so it all fell over. I am very upset. You need to work on your custumer service. read more

Food was good like usual but was given a portion so small this time was definitely not worth the money. Usually love eating here but this may be last trip for a while. And this was for an entree that already had an up charge. Very disappointing. read more

Panda Express - Shanghai Angus Steak. Although it was good, the portion size was tiny. Definitely not worth the price. First time we have had this issue - Chinese Near Me - Clarksville, Indiana

I love panda express so much but this one IS TERRIBLE. they still have the store as drive thru only (it's 2023 let's move on) which means you have to wait in the long line forever. out of stuff a lot of the time which is probably a supply issue but still frustrating. they changed their hours to close earlier without changing them online so i drove all the way there for them to tell me they changed their hours but the hours on the window are still the same. read more

This Panda was awesome. We love to eat at Panda express. This Panda was the best one. Portions are more than ample, served piping hot and fresh. The staff was extraordinary. Friendly, super courteous, and really made this an enjoyable meal. Don't change a thing. We will return!! read more

Alright, 13 check-ins later and I think I'm ready to write my review. I think that people are very hard on this Panda Express. These are young people working after school or in between classes doing the best that they can with few staff members and ever-growing lines. With that being said, of course there's general standards that need to be met on each visit.I come here for lunch often, typically once a week. I come anywhere between 3-6PM on both weekdays and weekend days. I suggest coming in and picking up your food. Its much faster and you can better determine the freshness of the products. I don't mind waiting for ten minutes for fresh orange chicken or fried rice, so if its looking a little...eh... worse for the wear, I'll just politely ask to wait for the fresh stuff and its never been a problem before. I will say this, when the products are hot and fresh it is near heavenly. Orange chicken, sweet fire chicken, firecracker chicken, fried rice and the chow mein have been my staples for a while. The consistency on these products is not strong. Sometimes the chow mein will be overrun with onions, the sweet fire chicken may be more pineapple than chicken, or the orange chicken can be little nuggets of toughness. I take into consideration that I've had probably ten good meals and three bad ones, and in the fast food world, I like those odds. The portions are big if you get a plate, two entrees and one side and at about 7.50 its not terribly priced. I love that they have several drink options, bottles (Izze soda!), a fountain and fresh brewed Chinese tea. Overall: I'd like to reiterate that this is fast food. The store is not always clean, sometimes the food isn't good or the wait might be long, but I genuinely feel that the staff is trying there best. In Clarksville, IN, this is definitely not one of the worst fast food options. read more

I'd give this place 0 stars if I could. This has the nastiest greasiest food I've ever had. The portions aren't bad but it doesn't matter when you are throwing it all away. Lol. Go somewhere else. read more

I should have read the reviews first. Portions are smaller than other locations, service is horrible. They attempted to charge me $1.00 for a cup of water. Weird business practices. I won't be back. read more

My guy was adamant about coming here, me not so much due to the low rating and bad reviews. I have never been to a Panda Express and was quite surprised with how neat it is set up, in a smorgasbord board type of way. I like that I can see what it looks like and you can even sample it before buying. I can't remember what I had but it was good all but the rangoons....yuck dried cream cheese. Don't even bother. The employees were young, but all were helpful and friendly. I have had way worse Chinese buffet and this was pretty darn good to be fast food. read more

I wanted to like this place, I really did. I couldn't wait for it to open and obviously a lot of other people couldn't either, since it seems to always be packed. The first time I went, I got the firecracker chicken and the chicken with mushrooms, along with the noodles as a side. Only the firecracker chicken had any taste at all. And I was especially disappointed by the noodles, which looked so good but tasted like nothing. I did try the noodles on a second visit, and they were helped by adding some sauce (luckily there are several to choose from) but overall my hopes were dashed for this place. Plus the layout is bad. read more

I have dined at this Panda Express more than a dozen times since they opened. The service and quality of food started out as superb and today both were terrible. The food tasted like it had been sitting out for a long time and the staff confused themselves such that they were mixing up orders when serving them. There were 4 of us in line. Hopefully, this place can quickly be turned around! read more

They put 4 meals and a side on a tray crammed together. My 13 year old about dropped the entire tray as I was paying spilling the plate on the tray. The polite counter person insisted I sign the credit slip then asked me if I needed napkins. Enjoyed my meal off the tray rather than a plate. One star is too many for the service here read more

The food is always hot and fresh as expected and tastes pretty good. You're not going to find much better chinese food either for the price. The only problem I have is the wait. If the drive thru is full you better plan on waiting in line then. It's almost as if all the workers focus shifts over to the drive thru and forgets about their inside customers, really sad. I've waited in line 15-20mins just to order my food. I've even seen people in line complain directly to the counter workers face about how long they make you wait. Other than that shit yeah the food is worth it I guess. Just try and go when they aren't to busy. read more