When I placed my lunch order, I asked for a pick up time 20 minutes from order time. I received an email notification that my order was ready five minutes after placing order. Of course my food was cold when I received it. Not going here again. This is the second time this happened. read more

I love this place. It's quick, filling, and satisfying. The Sweetfire Chicken breast is my favorite. It's breaded and comes with red bell peppers and pineapple. It had a zing but wasn't really all that spicy. I like to mix it with different things, but it didn't mix well with the Steak and Shrimp. The Kung Pao Chicken packs a punch. I notice on the online menu it doesn't list sun dried red peppers but I definitely had some in the one I got. I gotta say that they killed the flavor a teeny tiny bit and I only ate a few of them before I realized what was killing me and stopped. The fried rice tasted pretty terrible until I added some Sweet and Sour sauce but in general I just avoid it and stick with the chow mein. Love: - Chef's Special - Chicken: Black Pepper - Chicken: Firecracker - Chicken: Grilled Asian (formerly Grilled Teriyaki Chicken) - Chicken: Sweet and Sour - Chicken: Sweetfire - Sauce: Mandarin Teriyaki (chow mein) - Side: Chow Mein (lo mein) - Steak and Shrimp (not good mixed with Sweetfire Chicken) Like: - Appetizer: Veggie Spring Roll - Chicken: General Tso's - Shrimp: Chili Crisp - Shrimp: Wok-Fired (shrimp good, snow peas not) Ok: - Beef: Beijing - Chicken: Kung Pao - Chicken: Orange - Chicken: String Bean - Shrimp: Honey Walnut - Shrimp: Firecracker Dislike: - Beef and Broccoli - Ribs: Chinese Spare - Side: Fried Rice - Steak: Shanghai Angus read more

Some things to improve on are better crew management we went there the other night and waited for thirty minute without even being greated and they were almost out of all the food the food that was left was all burnt and it's not like they were short staff they had six staff members read more

Possibly the nastiest Panda Express I have ever been to. I haven't written a review in probably two years so for me to bust open Yelp and start writing this should probably tell you something. The food was horrible. Absolutely disgusting. Dry chicken, unflavored chow mein, unflavored and almost chemical tasting rice. I mean it when I say, possibly the most disgusting Panda I have ever had. The service was awful. I don't think the person taking my order said a single word to me the entire time, just stared at me with a blank face from start to finish. Even after I said thanks at the end he just put my bag in my face with a blank, emotionless stare. You know, he could be a drone for all I know. I understand you probably don't love your job guy, but I didn't make the decisions that lead you to where you are now, you did. You could at least pretend to give half a shit. Oh well though, I know I shouldn't expect much from people who reek of weed while at work. The rest of the crew looked about the same, so that probably also explains why my food was ass. I wish it mattered, but I'll never come back here. read more

Do you like Chinese food, poor customer service and crappy workers? Boy, do I have a place for you. The food is fine, when they have it. On multiple occasions they have been out of white rice. Literally the easiest thing there is to cook. And this isn't a few minutes before closing, this is at 7 PM. I've also pulled up on multiple occasions and even though they're supposed to be open for another 20 to 30 minutes, they are closed. One time I pulled up 20 minutes before closing and watched them turn off the lights and lock the doors before I could come in. The entire staff should be overhauled. Don't waste your time. read more

Wow!! They were way too busy for us tonight! No receipt! No food! Seriously??! This has been a really bad experience! What makes it bad is that they served a dozen or more folks and they even place out styrofoam containers in the trash!! 30 + minutes wait... read more

Panda Express - Chinese Near Me - Collierville, Tennessee

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Nope. Can't throw money away for food like this again. Ordered on the app, to pick up an hour later. Ordered a lot of food for 2 of us, intended to be lunch tomorrow, too. A 3-entree plate--- Beijing beef, sweetfire chicken, honey sesame chicken 1/2 veggies, 1/2 noodles. A 3-entree plate--Beijing beef, sweetfire chicken, black pepper angus steak, 1/2 rice, 1/2 noodles. Large egg rolls (6 pcs) Large rangoon (12 pcs) Got packets of sweet and sour sauce and teriyaki sauce. The noodles at Panda Express are almost always tasteless. They look good, but have no flavor. These were the same, but had a gummy texture. 2 out of 10. Veggies were good but had way too much garlic. 5 out of 10 The reason I felt compelled to leave a review was the entrees. I could close my eyes and not be able to distinguish any of them from the others. They were all sweet. Covered in sugar. All of them 1-2 out of 10. Beijing beef is supposed to be firm but tender and chewy with a spicy sauce. This was sweet, gummy, and had no spice. The honey chicken was bizarre. Most of the chicken in this store is pre-cooked and frozen, but this was like they thawed it out and did not cook it the final time nearly long enough. Again,it was gummy and just tasted like sugar. The other two were similar. Minimal flavor except for sweet. We're almost an hour away, and my better half picked up the order on the way home. Took it to the car and went to snag an egg roll and rangoon for the ride. There was ONE egg roll in the bag. One out of the 6 I paid $11 for. There were 2 rangoons. Two out of the 12 I paid $8 for. They don't even have an order for 2 rangoons. Who knows what they were thinking. They did fix it when he took it in, but with no explanation and no apology. Please do better Panda Express. Return to the flavors you had when you opened up, when customers could tell your dishes apart. read more

I have been to Panda Express a lot of times to get some quick food to go, and when I can I go after my job ends, letting me get there before they close. This time I was in the drive through about 5-10 minutes before closing with a car in front of me, the car makes it to the window and I wait for someone on the radio to take my order, they told me to hold on just a moment and I wait, and keep waiting. they hold me there until they close and the moment they do I finally get a response telling me "Sorry, but we are closed for the night" telling me to leave. be careful coming here anytime close to close cuz they believe they don't have to serve people at that time read more

Collierville TN store. Waited for my second visit to give review. Must say it did not change but maybe got worse. On both occasions food selection was limited. What was available was scraps. This time all the drinks were flat and ice machine broken. I could tell staff was embarrassed but really didn't seem to care. Exchanged conversations with another customer who was also upset. This place is going down hill. read more

The worst fast food experience I have had thus far. Employee named Ashley claiming to be the store manager, refused to refund money for my order I kindly asked to be refunded due to unsatisfying results of food. Told me to order something else or "get out" then told me if I wanted a refund I should call corporate and have them do it that she "will not" give me one. I called corporate and they verified that she is not the store manager and should have refunded me the money. I am so sad that this location is going down hill like it has and the customer service is at an all time low. we have always enjoyed eating here with our family but after leaving in tears feeling personally attacked I will take my business elsewhere. read more

Panda Express - Employee - Chinese Near Me - Collierville, Tennessee

they had no rice and no chicken which is LITERALLY all they had on the menu. My food took 30 minutes to make and the workers were very rude. Do not recommend. read more

So slow. Went to order in drive thru after waiting with several cars in front of me I was told I needed to come inside to order. So rude when they said it. If you want to order then come inside......? read more

Panda Express has been a godsend. As I've always complained about how the only thing available for Drive-Thru options is burgers Chic Fil a Arby's & Dominos Pizza. Nothing against them but I like variety & options when it comes to the drive thru. So drive thru Chinese has been a very awesome option as I love the food from Generals Sao's Chicken Beijing Beef Fried Rice & Orange chicken. All hot & ready when I drive up to the window. Sometimes they get the order wrong not including a dish or the wrong food items. It has been corrected in the past though & I've been fine with it but their service could use some work. It's not bad like Mcdonalds but there's room to improve & I have faith they will improve. On their organization & timeliness. But I always suggest calling ahead with your order before going up my dad does & it has been a wonderful experience. It's already ready & all I have to do is drive thru. Get my order & be home within 15 minutes. They'll continute to get my business as long as they keep up their food quality in being piping hot & tasting great. read more

Super sweet staff. Clean environment. Food was terrific! Thank you for being awesome!

Ordered on their app. Food was ready Chicken was dry & very tuff to eat. Rice was nothing special. Asked for sweet sour sauce; gave me chili sauce. read more

Hey now, I am very happy that they have a new crew with Miranda very enthusiastically greeting & keeping everything fresh, clean & attitudes all around really great. My lunch was very good and I am very happy that this location is very nicely improved and back on track. It's also great to get a big friendly smile from someone like Miranda who makes you feel welcomed and other managers like Alex it is indeed pleasant. I genuinely like the food and it's almost always nice and freshly prepared, hot and tasty. I know it's a chain and even for Chinese fast food good this is better than a lot of the ful bliwn Chinese restaurants on the metro area. This is now my favorite Panda Express location and trust me if you have issues because if some personel problems in the past, well it is worth taking another look. I really want to see these guys succeed and keep the choice of Chinese and not one of the dozen pizza places and burger joints. read more

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Service was quite fast and I received the food I ordered within 15-20 minutes! The only flaw is that the noodles I received were a little too oily. read more

Food was good but for $9, wasn't enough to feed a baby duck! Got plenty of noodles but my chicken and mushroom plate was for real bout the size of a quarter cup! Should have taken a pic of it and posted it! The other panda locations I've never had an issue and the portions are always consistent but in here, not so much! Will gladly drive 15miles to another location cause I'll know what I'll be getting read more

Panda Express - Chicken mushroom noodles - Chinese Near Me - Collierville, Tennessee

Panda Express consistently delivers on-point orange chicken. I've strayed from time-to-time to beef and broccoli and other menu items, much to my disappointment, and have learned the hard way that the bread and butter of this establishment is the orange chicken. Generous portions of side chow mein and rice round out each meal, but what keeps me coming back is the orange chicken. I always get drive-through so I can't comment on the inside. Employees are always very kind and smiling. I've never received food that was cold, incorrect, or contaminated. read more

I really like the employees here. Had a good experience today,and employees were friendly in correcting a slight mistake. . Keep doing great you guys are awesome! read more

Just came out of the drive thru, rude girl took the order. Asked for extra hot sauce, she said there are few in the bag already. I checked and there was ONE!! I honked car Horne to get her attention and finally called the store while in drive thru because she never came at the window. Girl didn't have any respect or courtesy for customer service. This was second time at this location that I got similar customer service. Never again here. After reading other reviews, bad customer is a theme here. I do not think the management cares or doing anything to make that change to get it better. read more

The food was good. My only problem was having to wait 30 minutes for my order. I got a family feast and the entrees were either staples or new items. read more

I have heard mixed reviews of this chain, but the service and quality of food really makes it worth the trip. The personnel was friendly and helpful with questions about entrees. The restaurant was clean and free from litter on the floor. The tables were clean and the restroom was beautiful and spotless. The food is visible and the employee was very helpful explaining what was included in each order. Our honey shrimp and sweet and sour chicken were very tasty and the portions were a very good deal for the price. read more

Great Asian food fast and friendly services all of there locations are great will definitely come back for sm more

By far, the worst location I have ever been to. Always a wait, never fresh. They continually say the food is ready, then change the story after you order. read more

Got order wrong in drive thru. It's a good thing I checked before the leaving the window. After sitting in the drive thru an additional 10 minutes, I was asked to pull around and wait for them to bring my order out. So, here I sit. Definitely will NOT be back here. read more

I am so disappointed. I come here often and lately each time I get my "bowl" it's filled to the top with rice and not even a whole scoop of Kung pao chicken. I will need to think twice before coming back here. It seems to be the same young girl each time who is Miss portion control. I told her that I was disappointed in the 2cups of rice she packed into my bowl with maybe 1/2 C of chicken. She just said "sorry." If this is their new standard, I'm moving on. Sorry. read more

First experience with Panda Express. Clearly I did not know what to expect. I asked what came with the order of mushroom chicken and she said the bowl was one entree that could be the mushroom chicken and one side item. Or the plate was two entrees and a side item. So, I asked for the bowl option of mushroom chicken with fried rice and add an egg roll. Let's just say that if the NAME of the entree includes the word "mushroom" that I expect it to have more than one piece of a mushroom, not even a whole one, only a piece! And, my entire order came in a smaller than normal "to-go" plate. You know, the kind with one half a large section then the other half divided into two sections? Well, silly me is used to the ENTREE coming in the large section and the sides coming in the two small sections. Not so here. The fried rice side was in the large section and what they called the "entree" was in ONE of the tiny sections. And they threw the extra egg roll I ordered in the third section. The entire "entree" could have fit into one of the ketchup containers you use at a McDonald's. I am not a huge eater and by no means expect huge portions, but this was REALLY tiny portions! And don't even get me started on the soy sauce packets! I was sure to ask if there was plenty of soy sauce in my to go order. There were TWO packets. And you had to wring the packets to get that third drop out! The egg roll was actually my favorite, and clearly it was frozen and just deep fried on site. The chicken tasted ok but really only left me hungry for a fourth or *gasp* fifth fork full!! It was cheap, I'll give you that. But I would rather pay $5 more and get real food at Lee Kahn's a couple blocks away! read more

I have been to this location about 4 times now and with every item I have selected I have been told there will be a wait. Sometimes I've gone through three or four items sometimes and it never fails. read more

I am actually writing another review because we continue to frequent-increasingly frequent our local Panda Express. We are grateful it is there. Through the decades I have often eaten Chinese food in places I lived (New York, S.F., L.A. etc) & to me the food at Panda Express is as good as I've had in any of those other international cities--if not better. The Panda Express staff in Collierville in our experience is uniformly terrifically caring, responsive, friendly. We have taken to purchasing Panda Express Family Packs (to go). They come with 3 entrees in boxes & 2 sides in boxes as well as small packets of the sauces you desire & a couple of fortune cookies. We are not small eaters & sometimes the Family Pack may last my husband and I for 3 dinners--do the math on that.... Given the quality & taste of the food, good will of the staff, not having to cook-we think you can't beat it. Truly we are grateful that they are in Collliervile. read more

How can they call this junk "Chinese food"? All they are doing is just heating up some kind of prepackaged junk. It is an insult to Chinese food, much in the same way that Taco Bell is an insult to Mexican food, and the way McDonalds is an insult to food in general. I plan to never set foot in another Panda Express - NEVER! read more

Quick and efficient service, but only 1 out of 3 things on my plate was worth ordering again. Read my full review here. https://kendallcurtisblog.wordpress.com/2017/10/24/lunch-at-panda-express/ read more

My husband and I love to get take-out from this restaurant. The food is delicious, the kitchen is clean, the price is right, and the service is fast! What more could you ask for?! read more

I was excited to try the new Panda Express. I was not impressed at all. The food was very bland and didn't taste like anything. We had 2 entrées and 2 sides and none of it had any taste. With that said, the girl at the drive thru was very friendly. read more

Panda Express refunded my order. I really hope they get their act together because I love quick Chinese food and hope that they can get their service level back to par. I will try again sometime and see.... read more

The new seared steak & shrimp is fantastic! I really hope they keep this because it's soooooo goood! The cooks are always cooking it fresh, and the manager is always smiling at the guest and it seems the to be rubbing off on the employees, I have told my fellow coworkers to give this location a try. Also it's best to come to the between the times of 11-1:30 and 5:00 to 8. Guaranteed to be fresh around those times ! read more

When I walked in to Panda Express I smelled genuinely great food. The fact that the Associates are so welcoming only makes it better. They are very accommodating with customers that bring their family and friends. It is also a great place to order online from because their timing is very precise. read more

The service was SO slow at the drive thru and what stinks is you are stuck in the line with no way out.

Ok for take out. We had two chicken entrees and shrimp. The eggs rolls looked burnt but the food was ok. Almost the same flavor as the frozen Chinese food on the boxes in the frozen section at Walmart. That would have cost a lot less money. Next time I will just buy it in Walmart; it is pretty good. Besides the frozen egg roll are not burnt. read more

We had food from Panda in Collierville for the third time today. All three times the food has been good and up to my expectations. It's not PG Chang's but it's good for fast food. The only problem is the service. Only 4 employees working on a Sunday at lunch. I will say those 4 employees had great attitudes and worked very hard. Overall today's trip was the worst yet. Don't go if your in a hurry. read more