The worst service I've ever seen in this town. No management at all in this place. The one guy that looked like a manager was just standing back there lost and looking instead of helping out four people. People walking and leaving out a line. Drive-through not even moving. I would never go back to this place again. read more

3:10 in the afternoon on a Sunday and going through the drive-through, the guy tells me they are sold out of over half of the options on the menu. read more

This place can't get a simple order right Didn't get what I ordered and food is dry I had to sauce it down just to eat it . Drive to Glen rose and go to China Wok . It's worth the drive and twice the portions. read more

Great chow mein kung pao chicken also teriyaki chicken ls awesome I would also say the veggie rolls with teriyaki sauce I also very good, service is quick and professional. Both inside and drive through. I've done both for a couple of years. read more

So disappointed. We were looking for a little diversity and found disgusting fast food. The broccoli beef was just yuck, while the teriyaki chicken had very little flavor and seemed to have been soaking in water for hours. read more

It was good it's fast food Chinese food, but in Granbury Texas there's not a lot of options.

Got food through the drive thru. They parked us because the food was being cooked. We parked waited 5-8 minutes. Another customer came to our car window and said "hey you might want to go in and see if your food is ready my food was just sitting there" so we went in. Our food was of course sitting there. They were going to bring out the food until ALL THE DRIVE THRU ORDERS WERE DONE so they can take them all out at the same time. Bigger orders were being filled while the smaller orders sat there getting cold. We waited inside another 15 mins STARING AT OUR ORDER, the lady grabbed the orders to take to the cars. Sure enough we got our COLD FOOD order from her right away. They were not short staffed. They had plenty of people there. read more

Wow, I was blown away with how kind and patient Liz was with taking my order. Prompt delivery too! Thanks Liz!!

I don't how this shithole place stays in business. They are always "out" of everything you may want. Or they tell you it's an 8-10 minute wait in the drive thru. Who waits 10 minutes in a drive thru?!?! Just admit you don't give a shit about your customers abs stop having a drive thru. Then the guy taking the order is a smart ass about being out of the first two things I ordered. Last time I make that mistake!! Go out of business already!! You suck!! Never again read more

I picked up an order from here and it was a decent experience. Workers were all busy and it took a few minutes before they greeted or served me. I don't mind that because I am aware of the staffing shortages in this industry. I would like to mention that it is best to go inside to view the options for yourself to see what is fresh. Several of the popular items were going to be scraping the bottom of bowl so I made other choices. I would return:) read more

Eh.... its fast food. Employees indifetent and cold. Some of the food is tad anount dog food in my opinion. Honey walnut shrimp is pretty good. Its not at the top of my list for sure. read more

Before you question my 5 stars for a fast food place,....... I am basing this on exactly what this is and what I expect when I go to a fast food restaurant. We went early on a Saturday evening. The drive thru had lost of cars, the reviews on Yelp were mixed. I had low expectations. The crew on this shift were rocking it. Food was hot, plentiful and we didn't have to wait for anything to be cooked. We had the new almond chicken and the fresh veggies. They had to make the veggies but it was also fast. They packed our to-go containers full. The cook jumped in to help with the queue in the store. Great experience, service, food. And it was not just us. Another guest getting up to leave asks the manager if they could leave a tip. Give it a try!!! read more

NIGHT SHIFT HECTOR IS LOCKED IN!You really don't mind waiting when you clearly see the employees bustin their ass and trying to make it all happen.Kept dishin out the fresh food .. read more

Came in at 9:15 and they had hardly any food available and said they quit cooking food at 8:30. They don't close until 10. Poor service!

Terrible customer service. Literally held the bag of food out the drive through window with the dinners turned on their side and partly opened. Customer service seams to continue its slide down hill. read more

Love this place. Food seems so fresh. They are so helpful. Hector is wonderful, so caring. All their food is delicious. The service really moves smoothly. read more

This is by far the first time I finally received a proper ratio of meat to veggies! So super happy! Everything was delicious! 1st time to order the Super Greens bc I always thought it would be dry but the broccoli, kale, cabbage mix were covered in a tasty light sauce that will be my go to. The veggies were crunchy and fresh. Both entrees had a good portion of meat not the 80/20 veggie/meat ratio I expected since we went @ 4:00pm and that I've received in the past. First time I returned since my last review in Sept 2020 bc I had another gift card. If this is the standard meat to veggie ratio I may eat here way more often. Definitely will be back to see if the experience will be the same again! Fingers crossed! Compare my 2 pics and the difference is obvious in the quality of the bad v good experience. read more

Panda Express - Teriyaki Chicken scraps unlike pic. Sauce? & teeny tiny beef (w/ broccoli) - Fast Food Near Me - Granbury, Texas

See all

The food is usually good once you get it, but there is always a wait for super greens. And typically the entrées we order have a 15 minute wait. They seem annoyed that we don't just order what they have, but how are we supposed to know? If it is on the menu, you would think they would have it! The last time we went, they said there would be a 10 minute wait for super greens and then they did not have the black pepper steak either. So there would be a 15 minute wait for that. We just said never mind and went to a different restaurant. The lady never apologized. She just seemed smug and pleased that she had gotten her way. read more

The food was not too good they do not make anything fresh they tried to use the other one and it was very tough to eat will never go back there again read more

Great food. Always hot and fresh. The only thing is I loved the Almond Chicken and it's been d'cd...

Service isn't bad usually. Food quality is standard. Don't come here in a hurry. Even when it isn't busy they can't seem to figure out how to keep their shit stocked. I wait on at least one part of my order nearly every time, and it doesn't bother any of the employees read more

I started this review a while back and forgot to post... The drive-thru line takes forever. We usually time it just as a game. We have waited for at least 15 minutes and was told the kitchen was closed. They offered to take our order after the gave us a long list of what they were out of. I just saw a review I did 3 years ago on google where I said it was 8:10pm. They close at 9:30 and we were told they were out of orange chicken for the night. Now on 11/25/19 at 8:00pm with the same 9:30 close time we were told they were out of steamed rice for the night. You can't make anymore? I'm going to go home and make some to go with the food they weren't out of and it will take me 5 minutes. read more

I have eaten here at least 30 times. (Both inside and take out) honestly, I have never been disappointed in the food or service. I do prefer going in so I can see which entree is the freshest. I have had my take home order messed up a couple of times, but I told them about it and they seemed genuinely concerned about the errors. I think it is a good enough value for the money, and enjoy the variety offered. You are ok with me Panda Express. read more

The food was delivered, and it was quite good and warm. I enjoyed it the first time, the second time... Now I can't stop. I did the 3 item plate. The food was bad a couple of years ago, but it's my go to place now. read more

I did not even get to order food because right from the start customer service was terrible. They were out of an item and she told me. "It takes 10 mins to make, you should get something else." Her tone set me off, and I did not want her suggestion. So I say that's ok, and drove away. Could not believe it, I wasn't really given a choice. I'm not the person to complain but wow seriously unbelievable. read more

food is usually pretty good...but they never fail to hijack your change under the guise of donating to cooks children's hospital...is it my imagination or are the portions dorectly proportional to wjether or not tjey get to "keep the change". .pd 11.53 for a bowl, upchged for specialty meats...lolllll.. got half a bowl of rice snd 2 shrimp...food sux when theyre superbusy but today they evidently just wanted to keep the change....not a good value for the $$$$...and pretty sure its illegal to hijack your change for a charity...how the heck do i know it goes to a charity anyway....stop doing this panda express...im not the only one who has noticed this crap....:( read more

Order the same thing I always get which is a 2 entree plate with half rice half Chow Mein with the entrees being mixed veggies and cheese rangoon's. By the way this is my first time eating at this location. My mixed veggies portion was too pathetic to be even called a side let alone an entree. Don't think I'll be back to this location. Pretty much everything just tasted terrible and old. read more

Panda Express - They call that mixed veggie portion an entree, not even big enough to be called a side portion! - Fast Food Near Me - Granbury, Texas

This place was terrible and I am a Panda Express fan in San Diego CA. The food was tepid at best and the staff was absolutely disinterested. They didn't talk to you or each other. I don't think they want to work there! Although we arrived just as they opened, the food wasn't fresh and tasted like yesterday's leftovers. A short time later my husband and I both had stomach cramps and intestinal issues. Save yourself and don't eat here. What a shame. read more

Gross!! Since I did not to stray too far off the roads I was familiar with while here on business, I tried here since they have it in California. BIG MISTAKE!! I ordered fried rice, mushroom chicken and black pepper chicken. The rice was old and crunch. Pretty sure that is not normal. And the chicken had a weird taste. I took like 3 bites and had to go talk to someone. It was BAD. So they decide to "make me a new plate". I think all they did was put new rice on top the crunchy rice because under the new rice it was crunchy! Unless that is how they make it?? They gave me new chicken but 1/2 the amount!! I decided to just leave - left my food on the table and walked out. Drove through Wendy's! I was afraid of getting sick! Don't eat here people - just DON'T!! read more

I ordered a bowl and they only put 7 little chunks of chicken in there and not much rice, only about half of the bowl was full (while there was someone's hair in it). Then when I asked if they did military discount the rude woman at the window wouldn't even let me finish my question and just blurted out "No" in a rude manner. I then asked for 3 sweet and sour cups and she gave me 2 little tiny sweet and sour packets. The only reason I give it a two star rating is because my boyfriend enjoyed his food... for me; I would never eat from the location again read more

Placed online order. Had to wait at least 15 minutes beyond the time it said it would be ready. They did not offer reason and ignored me. Communication people! read more

Bottom line second review and this store once again does not deliver. With the current affair I place an order online and it does not post to the store. It tells me to go in and place my order. This is confirmed that the order was not received, as they did not have my order. But it did charge my bank account the $16.92 at 3:30pm. So the store employee directed me that the manager would address and return my call, he'd be in after 5:30-6. Hector is his name. 7pm rolls around no call. So I call the store ask for the manager. In short, he said he would have to look it up which made no sense because it didn't register into their database. Nor did he have any card information. He told me not to come in he'd look it up. I reminded him of the previous lack of information he did not have. So I then proceed to go to the website to log a complaint as there is no customer svc number to call. It would be the store calling me back. So you know that's gonna go no where. Come to find out I've filled out the complete complaint card and it will not process my complaint. So kudos to you Panda Express for making this one awesome experience. read more

Food was very good (as any panda) but the employees were phenomenally friendly. They keep the restaurant extremely clean and ask you if you need anything while you are eating. Favorite Panda Express location! read more

Panda Express - Fast Food Near Me - Granbury, Texas

I have been here several times. There are never any clean tables. Customers are trying to clean them theirselves. Amazed employee comes and starts sweeping. In my world I would wipe the tables first then sweep. Oops no not when you are not planning on cleaning the tables read more

Diane E was very polite, helpful and accurate in taking my order. Best take out experience ever!

We love Panda Express! Bad thing is that my husband got food poisoning from there last night.

This was a wasted meal. Drove an hour to shop, wanted a quick meal. Fried rice dried out, chow mien dried out, tried steak and shrimp, I had I piece and wife did not get any shrimp. We each had a few bites steak but half those were gristly and most of what was on y wife's entree was potatoes. All I can say as we leave is a wasted meal. read more

When I walk into an eatery for the 1st time I tend to check out everything. That probably has to do with having managed and supervised so many eateries in my younger years. So, when it is 95 outside and 85 inside my antenni go up. Looking at the ceiling I see that no one has been maintaining the tiles nor the vents. Dirty! Then I stepped up to order and asked them to help me because I have never been in Panda Express. The young lady was apparently lethargic from the heat because she and the other 2 behind the counter moved so slowly. Heat will do that to you. I ordered the bowl of Beef Broccoli, which I soon decided should be called Big Amount of Big Broccoli with Little Amounts of Little Beef- like things. The taste was not bad, once I added enough soy sauce to suit my taste. Why two stars? A place must appear clean before I ever rate 3 stars. When employees respect the bosses and the business they will keep up appearances, if for nothing else so friends and family will be impressed. If you dont show pride in yourself and where you work, you should look elsewhere. Lot of places in town that excel. Until management changes, pick another place. read more

First time I tried this location, the rice was over-cooked and lo mein was very very dry. I told myself I would not go back, but I decided to give them one more chance. On my second visit, I ordered a bowl with fried rice. It was simply disgusting. The rice was so over-cooked. The manager needs to hire someone who is competent enough to cook rice.. read more

Won't be going here again. I ordered a plate with double orange chicken and half fried rice half noodles. He gives me my food in the drive through and I realize it's a bowl. Give it back to him and say it's not right then instead of him making me what I ordered he just gives me a tiny side of orange chicken (along with the wrong bowl he just gave me) then proceeded to tell me it's the same amount of food as the plate I ordered. He basically didn't want to take the time to make what I ordered and PAID FOR. Whatever I'm over it go home to open my bowl and it's orange chicken and white rice. Not to mention it takes 30 minutes just to get your food. I'll stick with CFA across the street, they never mess up my order. read more