I ordered chow mein and my noodles were DRY, I also ordered orange chicken which was disgusting, and my sprite was just carbonated water. I could have also had better service. read more

Food and service was predictably speedy. The food was hot and ready. We like to eat Panda Express when I'm the metro area.

If you want a quick meal for lunch, you can't go wrong with Panda Express.. Depending on the time of day, depends on the service. Around lunch time and when they open I think you will get better service, than at night time. Night time seems to be when the service "unravels" Again, it's a place to get your Chinese food fix.. I normally get the mushroom chicken, and teriyaki chicken which is pretty good, with a side of there fried rice. I'll be back, but only when I'm lazy and don't want to cook. Nothing special to go out of the way for. read more

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Hair in food ? Great place to go if you love 20 to 30 minute waits. If you like hair in your food, this is the place to visit. Twice we have gone and they have shorted us meals in the drive thru. Nothing better than seeing multiple people who.order after you get there food. Will not go to this place again. Are all Panda's like this ?? read more

Panda Express - Hair in food ? - Chinese Near Me - Midwest City, Oklahoma

Where do I begin? Their service was very horrible. They were not prepared at all. I had to wait 25 minutes for my food. I was hesitant because of coming to this location because a buddy of mine had a bad experience but I decided to give it a try since I was grocery shopping in the area. I realize now why he won't come back. They took forever to get our food and they were rude in the process. I wouldn't recommend this restaurant I don't know how to personal message you Derek T! read more

Panda Express - Be happy - Chinese Near Me - Midwest City, Oklahoma

We eat at this location often and more times than not we are disappointed. Whether it's running out of our favorites or poor customer service. Avoid this location! They need some much needed training. read more

Ordered steak and it was unavailable so I go the broccoli beef and got two small pieces of beef and 8 pieces of broccoli. This location is terrible. read more

Horrible customer service, the manager Ace is very rude and unprofessional. The staff is slow and no smile. People have been waiting for over 25 Min for orange chicken. Don't visit this location. This type of service really effects the Panda Brand. read more

Panda Express - Line out the door because they have no food ready - Chinese Near Me - Midwest City, Oklahoma

We usually love Panda Express but on 12/7/2020 at 5:00 (dinner rush) it was a 20-30 minute wait for teriyaki chicken, 20 minutes for super greens. So we chose alternate selections which were not good! Person on the speaker was also very abrupt and not very friendly. Sorry, I used to love Panda. read more

The food is 'OK' but the employees are always super rude, like they are doing you a favor and just a distraction for them. RUDE!! News flash!! Your customers are PAYING your paycheck!! At least treat them with the respect that you would want for yourself!! I gave up on this place. read more

Finally have brown rice again and tastes good overall they were out of sweet tea when I showed up but it was around lunch rush wishing they would bring back the teriyaki house made sauce the packet stuff is alright but doesn't taste the same read more

The AC feels broken, it is very hot inside. Other than that the restaurant is fairly clean and fast, but because of the AC I won't be coming back. read more

Panda Express is the best Chinese food we have found around here... You get huge portions and a good price... Yes they are busy at times and you have to wait but always worth the wait read more

Each time I've gone to this location I've been extremely disappointed. Half of the time they don't have the food I'm asking for and when they do they've given me like 2 pieces of shrimp. The rice has had hard grains in it and the employees are rude. I've given this location several chances and it has always dissatisfied me. Like other people have said, if I could put 0 stars I would. read more

its been really good everytime i come here, the chicken tasted wonderful I got the orange chicken and the seaseme chicken,, i was pleased with my dinner and i was to full when i finished. crab rangoon was cooked just right as well it was actually really fresh and good i was suprised. it was close to closeing. What else. there was a tiny hair in my box everytime i come here theres a tiny hair in my box . someone who works here has bad eyelashes that fall out or short black hair Not mad.. probably ate the eyelash lols still tasted good would do it again lols read more

Ordered a plate with fried rice, beef and broccoli, and black pepper chicken. It was okay. It all was over cooked and under served. Small portions. Very little meat. read more

Horrible service. Went through the drive through and was asked to wait up front for myorder. 10 min later they came out the wrong order. I was given a bowl instead of a plate. The lady took it back inside and came out with an empty plate and said she couldn't fix it for me. Not impressed with how they handled it. read more

I always enjoy Panda. But if you're going to close your lobby, figure out how to do multiple orders in the drive through.

This Panda, across the street from Tinker AFB, is probably the best American-style Chinese-buffet/take out-style food option there is for those of us in the Mid/Del area of OKC, whether or not you think that is sad is up to you :)...we like it, though. Its a good lunch spot, and we sometimes head over for dinner when we're in the mood for Chinese. It always tastes fresh, the service is good for Fast Casual, and I could eat the Orange Chicken every day for a year and not get tired of it. Forget the other Chinese Buffets in the area (especially Golden Palace *HURL*), and check out the Panda when you're in the mood for some cheap Asian/Chinese/whatever you want to call it/pretty good Chinese food :) ~$15ish for two people, lunch or dinner. Not bad at all. read more

Two years ago I almost died after eating shrimp from this restaurant or lettuce from Wal-mart. I spent 2 months in and out of the hospital with e-coli and then c-diff. It was at the time that all of the people were dying around the world from eating bad food. I worked with the state health department and we narrowed it down to either lettuce from Wal-mart or shrimp from panda express. I lost 25 pounds in a week and had a temperature of almost 105. It was a bad time for me and in between hospitalization I called the manager of the store before reporting it to the state health department and he was defensive and lacked any sort of empathy, claiming that it wasn't his food. On the day that I got sick, I had bought trees for my husband for our anniversary. I had eaten the shrimp around an hour or two before and then went outside to help him plant. I had to leave him to do the work several times because I kept getting sick and it got worse from there. Tornado alarms went off and our shelter was filled with people, but I had to lie down. I couldn't even stand up or even sit up straight because of the severe cramps. When my fever got over 104, I finally had my husband take me to the emergency room. It was bad. Since then quit shopping at Wal-mart and I haven't eaten at Panda Express, even though we were regulars. What bothered me the most and why I felt the need to write this review is because of my recent experience of salmanella from another Chinese restaurant and the lack of empathy from the manager at Panda Express. read more

Today was my first time eating Panda Express ever, I went through the drive thru. Customer service was terrible. The lady at the window was extremely rude. Just through my drink and bag through the window and shut it closed. Terrible first impression...not sure if I will return, ever! read more

Went to the location in Midwest City and was very disappointed with the service. I tried going through the drive thru because I was taking a break from my classes and needed something quick but was rudely told the drive thru wasn't available, and when I went inside to order the staff was incredibly negligent and insistently huffed and puffed as I was ordering. They also didn't put any soy sauce or utensils in my bag so I had no forks to eat my lunch with when I got back to school. Not going to this location AT ALL anymore. read more

Needed something quick, food was okay...until I found a melted piece of plastic adhered to my chicken. So gross. I understand it's a "fast food" place, but I chose Panda Express over McDonalds because I expected a little more of a level of food safety, but I guess you just can't trust fast food restaurants. read more

Panda Express - Melted plastic in my chicken - Chinese Near Me - Midwest City, Oklahoma

Food is ok. What you would expect from fast food chinese. Manager on duty would benefit from a customer service seminar and/or corporate training. I eat there fairly often, always placing my order on-line and picking up inside. Upon picking up my order, the worker informed me the no longer offer the sweetfire chicken breast. Ok, not a big deal, I wanted to let her know its still on the website. She offered me something else, which was fine. She then told the person I presumed was in charge (younger female in black uniform). The manager looked right at me and told the worker "well, there is nothing I can do about that". really? I wasnt even really complaining, just making them aware. I am in management very close to the mwc restaurant and would never react like that in front of my customer. read more

Terrible customer service. I usually dine in, but with this pandemic going on I went to the drive thru and it was a horrible experience. Drive thru lady was very rude. read more

I've only recently started eating Panda Express but I've never had any type of problem at any other locations besides this one. It started as they would never put soy sauce in the bag and I get fried rice as my side. Even when I would ask for some they would put chili sauce or something else in there besides soy sauce. My boyfriend and I went about a month ago and ordered and they were out of everything almost and it was barely 2p.m. He got a large Dr. Pepper and she gave him a small or medium but charged for the large. So we got back in line behind 3 or 4 cars, because the lobby is closed due to Covid-19, and when we got to the window she asked to see the receipt and was kind of rude like she thought we were trying to scam her. Then she said they were out of Dr. Pepper now and he got a large Pepsi instead. Also, almost every time we've been here the meat seems really dry and there's not a lot of sauce on any of it. Still I don't like to be the person who just nitpicks at everything and is never pleased so I felt like none of these things really were enough of a problem to write a review. But yesterday we went and I asked for a bowl (1 entree and 1 side) of chicken teriyaki and fried rice and he said they were out of chicken teriyaki so I ordered a bowl of black pepper steak and fried rice. My boyfriend ordered a plate (1 entree and 2 sides or 2 entrees and 1 side) and he got double orange chicken and a side of chow mein. We went through and got our order and we didn't check it until we got home. But when we did check it my order was right but my boyfriends order had a small portion of orange chicken, a big portion of chicken teriyaki (that they said they were out of) and a small side of chow mein and small side of fried rice. I thought maybe he just misunderstood me and thought we both wanted chicken teriyaki but I ordered my meal first and he said they were out before I even gave him my other order. And the receipt was correct and showed we were charged for black pepper steak and fried rice and 2 orange chickens and chow mein. So I drove back up there and got to the window and I gave him the receipt and he asked to see the other box. Then he said he would keep it and gave me the right order. It really irritated me because I could've got chicken teriyaki which is really the only thing I like to eat there but he said they didn't have it. Then they gave my boyfriend a huge order of it after saying they had none. Then rather than let me keep the chicken teriyaki they took it back so they can throw it away. They didn't apologize or address any of it or offer anything they just traded me orders and said thanks. So I'm starting to think stuff like this happens often so I'd recommend making the extra drive to a different location. read more

Worst panda ever. Food was bad,had a hair in the entrée and didn't get what I ordered. Food tasted like kitchen cleaner or disinfectant had been sprayed on it or very near. read more

Very very unprofessional service. Never had issues here until here recently. I didn't know I had to know exactly what I wanted when approaching the drive through. They told me to move to the parking lot and look at the menu very rudely. Definitely will be finding a way to resolve this I asked to speak to a manager and they kept putting it off. Called up there 3 times for the same Sydney chick to answer. I asked who was I speaking to she said a Employee. Never once acknowledged my question. read more

Typically we have good food here, but tonight's order was horrible. The Chow Mein is more cabbage than anything else. Hardly any noodles AT ALL. I order it for the noodles not tons of cabbage. Very disappointed. Luckily the Orange Chicken and the Homey Walnut Shrimp were good, but the Chow Mein was crap. One other issue, they put Orange Chicken UNDER my Honey Walnut Shrimp to hide the fact that there was only 3 shrimp! I paid extra for that? That is just wrong I'm so many levels! read more

I am outraged with how they handled business today. Went through drive thru to get a simple order, ended up waiting 30 minutes just for them to give us our food!! We were parked waiting and the people behind us got their food before us, like really?! 30 minutes and all they had to say was "sorry, is that all" I had business to attend to and tried to get something quick. Wasn't that busy, only 2 cars in front of me and it took half an hour......half an hour!!! Simply uncalled for and all of the workers should have cooperated more instead of one person doing the work. read more

Very terrible customer service! I ordered online and showed up 30 minutes later and my order was not there. So I ask the person working nearby and she very rudely said that they did not receive the ticket order and that I can go wait outside. I leave and call to get a refund and at first the VERY same lady said that my order has already been picked up but that is not the case since I never got any of the food I ordered, then she changes her story that I ordered Uber eats (which I didn't). Very rude woman and disgusting service. Now I'm watching to see if I get a refund or not. You won't ever get my business again because your service is shit. read more

this location has by far the worst customer service i have ever received from a panda express location, they will drop utensils used to prepare your food on the floor and reuse them without washing them and still serve you the food, they also dump food that they have already given the customer back into the unserved food trays if there is a problem with the food, truly a disgusting place and i would not recommend eating at this location. horrible experience. read more

Edgar was working drive thru, he didn't allow for any room to order. Was rushing the order, and asked unnecessary questions that felt like he was trapping me into something I didn't want to order. I had already known what I wanted, had he not asked so many questions, the order would have gone smoother and wouldn't have felt rushed. They then forgot part of my order and I had to ask for the rest at the window. Good thing I checked. read more

Used to have pretty good Chinese food. Now the chow mean noodles are not soft, nor or wantons tasty. Food is below par for the price. Will not be returning. Chicken is ok. Not good at all!!! Customer service sucks! Bad attitudes read more

If I could leave zero I would. First I come from a company that's is 100% customer service. Panda Express is not, well for the ones eating in. One person serving the entire eat in customers during lunch is not acceptable. The food was ok. Honestly McDonald's would have been better and they make you order your food on a screen. Panda Express I'm disappointed. read more

I drive through alot and it always upset me when i get to work or home and find out there is no napkins or silverware. Then girl at window is so worried about talking to other workers i just want to get things i need to eat. read more

I've enjoyed coming here for the past 1 1/2 yrs. But yesterday's experience put an abrupt halt to my recommendation of this restaurant. While dining in, I noticed something shiny in my fried rice. Checked it with my fork & it turned out to be a sliver of curled metal. Took it to the counter & the server called over the cook. He said, "ok, we check it. " The server then stirred the pan of fried rice (she never looked at it while stirring it. She was looking at me). The cook then turned around & walked away. They never asked if I had cut my mouth or had any other injury from it. Fortunately I saw it before ingesting it. Nor did they call the manager. Shook my head, threw my hands up & walked out. Got in my car & posted my experience on Facebook. read more

My kids LOVE their orange chicken, but sometimes their noodles or rice is very dry. We eat out here pretty often, but always have to ask for sauce on the noodles or on the side to add to them & the rice. They always provide it & have always gotten our order right going thru the drive-thru, so we do recommend them. Just remember to ask for soy sauce or sweet & sour sauce. read more

I eat here at least once a month. The food is good. My only complaint is the chow mein is always a little too oily, but it's still good. They are always fast and always get my order right. read more

As with most food good could use a little more spices great portions food always hot staff very cheerful and helpful