I Have to Say it was very nice to walk into this Restraunt and get greet just as we walked in. And to finally get served with enough food that made the price worth it. I want to give big props to a new Girl in there by the name of Liz. She did an amazing job. Was Awesome to finally get treated right. In a Panda Express. To finally get what you paid for. read more

The manager, Amber, walked right past me waiting to pick up my to-go food on 7/26. I thought she would at least acknowledge me & say something similar to "someone will be right with you" but she completely ignored me & everyone else waiting for help. I mentioned this all to the young man who finally handed me my food & he said "she's too busy". I told him "there is not a manager in the entire Treasure Valley that isn't busy- it's actually their job to work to assist the employees that are overwhelmed & the customers that simply want their dinner to be handed to them w/ a thank you & a smile." Wow, it's rare to see, especially a manager, so completely unengaged about doing her job. At least the manager at the Ten Mile Panda steps in (even cooking) & is completely attentive to everything going on in the store. I will never get food here again at "Happy Valley". 3 strikes & this panda is out! Unhappy Amber should be out too! read more

They were out of my first two choices, 7-10 minute wait. Settled for the mushroom chicken. Sat down to eat and bit into a bone. Then noticed there was NO chicken, just veggies. Went up and said something. Girl at the counter said nothing and offered more mushroom chicken from the same batch with bone material and NO meat. I declined and sat back down. Zero customer service and no offer for something else or a refund. I won't be back and do not recommend at all. read more

I don't normally complain but this time I am did an order online. After a long day at work and picking up dinner for the family. Get home to find my box of noodles I ordered was a box of cabbage. Very disappointed called and they offered for me to go pick up. Well unfortunately I don't live down the street. And it 7pm I just wanted to come home and enjoy some good food. Unfortunately this is why order for pick up is not always my choice. read more

Panda Express - Cabbage box - Chinese Near Me - Nampa, Idaho

Came in at 10:45 to get a small bowl and the doors were closed. The employees just stood and stared. Not sure why they wouldn't just say they close at 10:45 if that's what they wanted to do. Waste of time and pissed.... read more

I come to this store quite often and today was the worst service ever. The ladies in the drive thru were rude. While ordering the lady kept saying "anything else" like she was annoyed. Very disappointed. read more

Waited 15 mins to for chow main and got a bunch of broken chow main when I asked why it took so long the employee was nice and said it was the chow main but doesn't make sense if I got the bottom of the batch im just sad my chow main is all broken read more

Panda Express - Waited 15 minutes for chow main and got the bottom of the batch‍ - Chinese Near Me - Nampa, Idaho

their drive thru employees are always nice and it was very fast this time. The food is hot, yummy and consistent. I like this location much better than the other Nampa one. read more

We decided we wanted take-out Asian and Panda Express was mentioned. We went online to order but they were not taking online orders. We decided to go the and order and pickup. When e got there we were next to order and they handled our six meal orders extremely efficiently. When we paid the bill and took our bags of food I was sure at least one order was going to be messed up. When we got home and sat down to dinner every order was correct and the food was excellent. This is an Asian restaurant we will continue to return to. read more

Bad service, no one even looks at you when you walk in. I stood waiting at the register for 5 minutes as 5 employees kept walking back and forth in the kitchen, and still no one said a word. read more

Food wasn't bad there's just no way to get your food early, you can pre order all you want your food will not be ready.

Went thru drive thru and when at the window was told they ran out of an entrée after filling the first part of my order and told me it would be 5-6 minutes for a fresh batch and to pull around front and park. I waited 15 minutes before realizing it wasn't coming anytime soon and the first part of my order was now cold. I walked into the store and stood at the cash register for several more minutes without anyone acknowledging my existence (the store was slow with almost no customers). I tried to politely call out to the nearest employee who studiously ignored me. I waited more. Finally a cook noticed how long I was standing there and came to aske me what I needed. I explained I had been waiting over 15 minutes for my order, that I now knew my order was cold and that I wanted a refund. I handed him my receipt. He went over to the drive in window and a minute later the girl who took my order came over with a bag of food, no apology and a sour look on her face as though she was put out by having to walk over to me. I told her I didn't want the food anymore because it was cold and that I wanted a refund. Without saying a word she walked back to her station where I assumed she was going to process my refund. I waited a few minutes more and nothing was happening. Another employee walked up to me and asked me what I needed since I had been standing at the register for awhile now. I told him I was waiting on my refund from the drive thru and he walked over to check on it. Then the girl whom had studiously ignored me earlier when I had called out for her attention came over and told me they don't issue refunds and did so with a smirk full of contempt on her face. I then asked her where my receipt was then and she shrugged her shoulders also with contempt. I told her she was being unprofessional and the response was another smirk. I asked where the manager was and she said she was the shift leader. I asked an employee next to her if she was the manager and he said no that the manager was not there at the moment. I asked again for a refund and smirk girl said it was policy that they don't issue refunds. Just then the manager walked up from behind me who was apparently eating dinner there and must have heard the entire interaction without stepping in until now. I explained my 15 minute wait and he immediately agreed to refund me, went over to the girl who had my receipt and processed it. Smirk girl continued smirking harder. No one likes to 'notice' these things but all of these employees were Hispanic and I am White. Since no other negative interaction had occurred prior to this interaction justifying my treatment by these employees I can only speculate this is how they treat people they see differently than themselves. Do with that information what you will if you think about patronizing this establishment. Its only your health. read more

Great staff food is good. Location is clean. There was a misunderstanding with the ordering, but they corrected it and made it right. Great service. read more

Panda Express - Rice and orange chicken Build Your Own Plate - Chinese Near Me - Nampa, Idaho

One can never go wrong with Panda Express! I mean, its Panda Express... The Original Orange Chicken! I tend to always get the same thing every time: I love their Chow Mein, Orange Chicken, and Broccoli Beef. Their food is always a win in my book! At this particular store, lunch hours are very busy so I would recommend coming either before or a little after the rush. Service tends to be super fast and the staff is extremely kind. Drive-thru is extremely quick and I would recommend using it if one is in a hurry. read more

Went to the drive through. The person spoke so fast I had to have him repeat the question again several times. His irritation started to show. He asked if I would mind waiting for my choice. No problem. I get to the window and again he is speaking so fast I had to have him repeat the question. I was asked to drive to the front of the store and wait. As I'm waiting I watch at least 2 drive through and park out front have their meal brought out. After 10 minutes of waiting I go in to the store. 5 minutes of waiting at the cash register I finally have someone ask me what I needed. I explained I was waiting for my drive through meal and he said my entree choice was being cooked now. So 15 minutes in to a fast food drive through meal I'm sad and irritated that all of the door dash and call ahead meals are flying out the door while the walk in customers are waiting. This is messed up. I heard the person who spoke to me ask if the entree was started yet and the cook said no. So now a full 20 minutes have gone by and the meal had not been started. Could not catch anyone's eye again. I just wanted a refund. I was handed a box of what looked like appetizers with no explanation. Finally the young man came back and said it was for waiting so long. 2 more minutes go by and someone goes out to my empty car and comes back in. I'm guessing it was a manager that pointed to me and she gave me the food. The entrée choice was one of their standard items so I don't understand the choice not to tell me a decent time of expectation so I could choose to have a refund or wait. Very rude and poorly handled. Will not be going here again. You are all about doing online rather than in store. You've got to balance this better as well as communicate better. Have a nice day and thank you for reading. read more

The food is good, nothing ever wrong there, however the service sucks. I have severe hearing loss, along with my boyfriend who is completely deaf, and several times they have told us that we cannot go through the drive through, we have to order inside, or just roll their eyes and complain the entire time. they also have gotten our order wrong a few occasions when the lines were really busy, and when we corrected them, they also gave us attitude. i completely understand how we can maybe slow down the lines at the drive through, but to deny that because we're deaf isn't fair. we've stopped going completely due to this issue. read more

After a long day of line work all I was looking forward to was some panda. To my displeasure I arrived to this specific panda location to be utterly disappointed for 3 main reasons 1. Out of white rice How is a Panda Express out of their main side you might ask yourself? I asked myself the same question and got no answer sadly 2. Ungodly wait time for advertised special Imagine yourself in the drivethrough seeing what looks to be a scrumptious new menu item teeming with excitement i joyfully ordered only to be told I'd have to wait longer than 10 minutes to revive it as a hardworking lineman I have no time for these games Panda Express is playing with me. 3. Messing with my financial well being I work hard for my money and as I leave the panda severely displeasured I glance my receipt to see I had been charged for a item I didn't even receive. NOT COOL PANDA!!! Overall not mad just disappointed be better panda Sincerely, Disappointed read more

I ate in the world of money and in fear in Nampa there is a very different difference. the taste is different, too saucey, very bad, the shrimp have a completely different taste, as if it were dough and not shrimp read more

The food is good, but man the service sucks. Anything you ask for is a massive inconvenience according to their employees, especially in the drive through. If you want to add anything to your order, even just a drink they will make you drive all the way back around, even if nobody is behind you. Even asked if they could just add a drink as a second order and they still make you drive around again. If the orange chicken wasn't so dang good I wouldn't go back. read more

Found a rubber band in my chow mein. I went back through the drive-thru and the employees acted as if it was a huge inconvenience. I didn't appreciate their customer service skills. Probably won't go back to this location. :/ read more

A real dump for a panda, bad food ( burned tasteless) and dirty..... Very very poorly managed..... We go to the Panda in Kuna ID which is clean neat and the food is well prepared and tasty..... read more

Something's changed! Ive been coming here for 8 months and i love Panda.... but not this one anymore. Just picked up my usual and another disappointment. Service used to be great... not so much anymore ... rush you through with barely any interaction... if you have a question....they answer, but its not great. On to the food. Quite a few times lately (past three months) using drive through, i find smaller than usual portions and food that is inconsistent with Panda's norm; taste is off, not fresh, appears reheated and last time, food tasted like plastic. Not buying a meal anymore just to throw it out. I hope local ownership is paying attention. Fresh food and good service should be the norm and not the exception. Neither has happened here lately. read more

My family and I decided to come here for dinner and it was bad choice. We came in and there was no one in line. We sat there in line no help no introduction. We stood there for 15 minutes waiting to be acknowledged as they just worked on the drive-through and DoorDash is that Dasher weren't even there to pick up yet then finally they acknowledged us after there was a long line of people behind us (6 people) and us (6 people) 12 in total they took our orders, writing our orders down on the boxes, then set our boxes off to the side and proceeded to charge us for said orders told us to wait, then helped everyone behind us making all of their orders and sending them on their way after they helped everyone they made our orders. We waited almost 45 minutes to get our food since we walked in the store and after all of that, they forgot a side of orange chicken and all of are fortune cookies will never return to this location. One star really disappointed. read more

This place needs to hire new employees who understand the meaning of customer service rather than their ridiculously rude attitudes. Spent $50 through the drive thru tonight and the girl working the window was disgustingly rude and has no business running the drive thru window... I simply asked why they are always out of white rice. Been here 8 times and it's never available, yet it's literally the easiest thing to prepare. She told me that it takes two hours to make (white rice??) and they don't plan to do make anymore at only 7pm (dinner time) even though they don't close for hours. They just lost my business for good. Time to hire friendly people who don't snicker at their customers for asking simple questions. It's no wonder she works at a fast food restaurant, most likely right where she'll stay in life ‍ read more

It's fast food Chinese... nothing special but not bad. Service was friendly and quick. I ordered two entree' meal with orange chicken and peppered chicken with the chow mien. For a quick meal to take home with hardly any wait, Panda Express does the job. read more

The Passion tea is now almost all water and has little flavor. The manager tells me that's just the way they make it now.

This was definitely the cleanest, most well ran PEx. I have ever been to. The service was fantastic, food was even better. Staff on their break stopped and helped when they saw my wife carrying baby, and plates. One of the break staff came over and took my cup to ask what I would like it filled with. Whatever this strange place is, please continue it. It is not common to see this quality of restaurant around. read more

Panda Express - Walnut shrimp - Chinese Near Me - Nampa, Idaho

Get your shit together already. Its 8:31pm and you guys close at 10. Why do you run out of food an hour and a half before? It takes 20 minutes to cook some steam rice and pretty much any other food there. The workers here are the laziest. Never have any food past 5pm it seems like. I might as well cook the rice and bring it myself so you guys actually have some for once. This is the only panda express that does this and it's annoying. The panda on the other side of town doesnt stop cooking until its 30 minutes to closing so I know its just the workers in this place. read more

I don't ever leave reviews and I usually like this panda location but I went in at 6:30 on a Sunday and all the workers looked so upset to be there lmao. I also noticed there was a couple girls wearing big hoop earrings and septum piercings... which I know is against panda policy so i don't know why they are letting that slide. Also can't complain about portions but our plates were extremely heavy and they messed up our order after i repeated my small order twice or more, which we all make mistakes but it seemed like the drive through lady was left to fend for herself. I hope you guys can improve! read more

I went to Panda Express for lunch today about 1:30, they were not busy and I ordered bowl with fried rice and broccoli and beef. I got white rice with peas and carrots that were shriveled up and a few pieces of meat with a little bit of broccoli. I took one bite, It was so gross and no flavor. I'm so disappointed. I went back in and talked to the manager , I asked for my money back but he refused saying he doesn't give any money back. It is now 7.50 for a bowl. I will not ever go back to Panda Express, there food has really changed in flavor and freshness. It's just not the same it was in the first years they opened. So sad! read more

Ordered string bean chicken got 2 pieces of chicken and the rest was string bean. Might as well be called string beans

This location is quite literally the shittiest fast food establishment I have ever been to. I have gone multiple times in attempts to hopefully allow them to redeem themselves but time and time again I am left disappointed and disgusted with them. Every other Panda Express is amazing in comparison. Honestly SHOCKED corporate hasn't told them to get their shit in order because the management here gives Panda Express a shitty name. Not only are they forever out of everything. But their management was screaming at the staff and the cook. Poor guy looked utterly rejected. It's not short staffing. They are packed with staff. It's shit management. I hope corporate steps in soon cause dude....they make you a fucking joke of a business and a restaurant. Do better. read more

I went Panda because I usually enjoy it. I got to this location and the line for the drive thru was completely backed up so I decided to go in. Went I got to the door there was puke outside the door. I still continued to go in and they were out of a lot of their selection. Then I bought two egg roles that were $1.95 a piece but if you buy two it some how is $7.50 because it's an entree. Panda Express will not have my service anywhere anymore. read more

LOVE this Panda Express! I almost won't eat Panda Express unless I can eat it here. The service is always great and they give great portions and the food is delicious and fresh. read more

I gave two stars the first review and this is why...Whatever you do....don't use the drive thru. They will not get it right. So they left one entree completely out of two plates and I had to remind them about my drinks also. Maybe the cashier was new or overwhelmed...idk. I did call and they just said I could a free entree next time. The food we did get was super duper dry and barely warm. Not sure if I want the free entree after all. Oh and one of the cookies didn't have a fortune. Maybe that's a sign?:-) 2 stars because they tried to make it right I guess, but the food was not that yummy (we got chow mein and orange chicken. All of us. That's all we got. So, I have them another shot and it was great. Food was good and service was awesome read more

Told us it would be a wait for the Beijing beef so we parked up front. Ended up waiting for 15 min, which honestly wasn't a huge deal. But when we got home we noticed we didn't get the Beijing that we specifically had to wait for and they didn't give us our egg roll. read more

Went at 9:45 and was told they were all out of teriyaki chicken - almost an hour before they close they are going to run out of and not replenish their most popular dish?? What a waste of time and gas driving up there. read more

I frequent this Panda Express because it's the closest to my house. No more though. Not one time have I ate there and the food was good or they got the order right. Don't even go through the drive through cause it worse. My kids went and picked up food tonight from there and when they got all the way home, my daughter didn't have any chow mein at all. When they went back they gave her the grossest chow mein with very little noodles that was just soupy! . Bad panda and bad management. read more

Went through the Drive through, on the way to a graduation. Ripped plastic bag, which caused our entrees to spill. No spare ribs in the order and the biggest mind blower was No Beef in the Beef and Broccoli. I get that people in fast food work hard and they deserve a living wage, but will paying a higher wage fix incompetence???? read more

Looking forward to this for hours only to show up place a to go order inside and I didn't get any of the chili sauce I wanted, or the teriyaki sauce...was looking forward to chili sauce on my food and you fucked me read more