KATIE was AMAZING. What a smile this employee put on my son's face by going an above and beyond with kindness and professionalism. She greeted us like family as soon as we walked in read more

I visited this location today to pick up my mobile order. When I arrived, my order was not ready. That is not the issue. The issue is that, when I arrived, I overheard a conversation between the staff that they had accidentally given someone someone else's order. The staff stated that they put the wrong ticket on an order and it was given out. A few minutes later, a gentleman came in and stated that he was missing two drinks from his order. When the staff noticed the man, they realize he was the person they gave the wrong order to. They informed him of this and asked him to bring back the order. They were happy by this revelation. The man brought back the order. They then placed the ticket with my name on it on this order. The staff then asked me again for my name and then I was given this order. The staff did not acknowledge the situation. The staff did not apologize. Due to it being 40 minutes before closing and me having a large order. I did not ask them to remake the order. I previously worked in the fast food industry for 5+ years. At every restaurant I worked at, policy was always that, if food leaves the kitchen and is returned, it has to be thrown away. It does not matter if the food has been opened or not, it was always required to be thrown away. I do not know why that was not done in this situation. Thankfully, the food was good, but I do not think I will be coming back to the store anytime soon. If they could've at least acknowledge the mistake they made, I would've felt better about the ordeal. They saw me there the entire time and saw that I saw the entire ordeal and never acknowledged it. Extremely disappointed. You would think they would take more care when you had a $70 order. read more

Panda Express - My $70 family meal that was given to the wrong person. - Chinese Near Me - Palmdale, California

People working here serving seem miserable, lack customer service and common courtesy . I like panda but please if you got problems at home I don't know leave them home and do your job correctly at the end we all get paid for working with customers be Happy please the world is allready turning bad how much does it take to be different and have some passion about what you do. Workers need to be more genuine and smile. read more

The quality of panda has gone down, and it'sso greasy. Now it makes make stomach hurt. But today I was craving a small side of rice, and don't trust the Chinese restaurants around here. They didn't gave a small so had to get a medium. They rice quality is lower now like harder and dryer. The taste was ok and it was nice and hot. It was $5.07 including tax. Make sure you get soy sauce for the blandness. See my pictures. Really need to learn how to make this lol. read more

Panda Express - MENU 11/2024 - Chinese Near Me - Palmdale, California

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They're a la carte why is it in a small container if that's all you want is one item for the prices should be a bigger container read more

Panda Express - Chinese Near Me - Palmdale, California

The worst panda express customer service they are so rude and they have attitude with customers panda express should replace their staff they hired pure garbage for service to the customers so rude workers we will never go back to that location and the cashier even tilted the food so that it would spill on bag all staff there were rude and they want to take out their anger on the customers read more

Such awful customer service! I placed an order via the Panda Express app. I also had a reward I wanted to use. A few minutes later I get a call from door dash saying my order was already picked up by another person. Who the person was to this day I don't know. And I've never received my food or a refund!! I called them. And I don't know if they have a bunch of idiot kids working there or what but they sounded so lazy and dumb. Kept telling me that there was nothing they could do. They were not going to remake my food because that would make them lose money. Hello?' I LOST MONEY!! And my food originally ordered. Disgusted that they did not do a thing. They should've refunded me my money asap & my give me the order I never received on the house! Shame on you Panda Express. Be careful getting your food delivered. They must hand bags to anybody that walks in. read more

Came on 10/15/25 around 3:30-3:35...The place was empty expect maybe 2 tables, arrived and noticed some of the sides looked a little old but I hadn't ate all day so I stayed. Despite saying "welcome" upon entry, it was while backs were turned. Two lady's continued their conversation facing each other in front of the sides and never asked what I wanted to order, so i moved to the entrees and after saying "welcome" again(without looking at me) I start to ask for a bowl but before I could even get my words out they continued their conversation (lol) SOOO rude! I turned around and left, I'm not spending my money for lukewarm food and incredibly rude behavior. Wish i got their names but one had a net around her bun. Do better. read more

The manager Jenny is EXTREMELY RACIST AND RUDE AND UNPROFESSIONAL! There is no reason for a manager to be talking to customers and employees the way she does! While I was waiting for my order to be taken I overheard her cussing during a conversation while demanding an employee and I find that extremely unprofessional. The employee looked terrified, poor thing! When she was assisting me I was rushed through and she was extremely impatient. Even rolled her eyes and tossed my plate down the line ,but with the next customer she took her time. This isn't the first time I've had an interaction like this with her ! SHE NEEDS TO BE FIRED AND I DONT RECOMMEND ANYONE TO EAT HERE BECAUSE OF HER SERVICE! read more

Ordered beef broccoli, only got served broccoli what a joke. Workers act like the serving comes out their paycheck, had to ask for more. I wish I can give zero stars. read more

Panda Express - Chinese Near Me - Palmdale, California

Here's the reThe place looked clean, but the service wasn't great. Out of the seven employees I saw, only one or two seemed to be working. The rest, including someone who looked like a manager in a black collared shirt, were just standing around doing nothing or talking. It was frustrating to see orders delayed when things could've been running smoother. I also noticed no one wearing gloves, which was a bit concerning for a food establishment. read more

stopped in for a quick bite with two friends because we unexpectely had biz in the area. (not at all from palmdale!) i got 'the bigger plate' for $11 (3 entrees, 1 side), the food was PERFECTLY tasty and appetizing. the shrimp, chicken and beef in my 3 entrees all tender, delicious and cooked correctly. at only $11... it was enjoyable and hit the spot. plus there was enough to take home for a light dinner. there seem to be a lot of super uptight, entitled reviews here. "he didn't greet me when i walked in..." - get over yourself they're here to give you a nice fast meal, not be your mom or therapist. so many... whiners. i don't get the overall low score here bc it's very good bang for the buck, and very good for a quick fulfilling bite. the sunday i was here, people seemed to agree the line was consistently about 20 people long and snaked through the store. super young kids, their moms and pops, senior people- everyone enjoying what they were eating. if you want some inexpensive, tasty chinese food, this is a good bet. also the staff was super busy with the non-stop constant crowd but just kept efficiently doing what they neeed to do. anyone who rags that restaurant staff shouldn't get $15 an hour minimum, would never be able to keep up with the pace and activity the busy staff here was enduring. it's definitely a tasty clean spot for chinese food in the area. i've gotta return to palmdale a few times to finish a job... and would happily come eat here again! read more

I came into this Panda Express in Palmdale, CA off 45th and Ave. S on Thursday, August 3, 2023 at 10:30 AM, along with my son and grandson. We came into town from a 30 minute distance away just to enjoy a bright savory fresh off the grill fresh smelling Panda's food we are so familiar with. They had just opened 1/2 hour prior to us getting there and there were only two customers ahead of us and there wasn't any of the usual grilling scent they usually have or had cooked anything at all in the restaurant. After ordering, we opened the foam container's & found that the food was half warm and half cold, mushy-like and looked as though the food had been leftovers from the day before. The food tasted saltier than usual, my favorite king-pao chicken was dry, salty, dull and darker tone and looked as leftovers look after they've been refrigeratored from the day before & they lacked that fresh-grilled taste and smell. Why was food cold & slightly warm in some parts if they had just been cooked, and on warmer? I don't usually come to Panda's at this time in the morning, but I was under the impression that they'd have freshly made food since we were early enough & they had just opened. We were all very hungry and tried to eat what we had ordered, but even as hungry as we were, we totally lost our appetite & were very disappointed. An hour after we ate there, all 3 of us had stomach aches. The food was not fresh at all at this time of the morning. I actually feel repulsed when I think of the food at Panda Express now. Still feeling sick today after 3 hours. I don't want to complain to the owner/manager, but I'm sure that they already know that they are saving the food from the day before and feeding it to their customers the next day. Which is against their own policy, will have to look it up! Found this review online: "It is all thrown away at the end of the night. They have regulations on how long food can stay on warmers also. So normally food doesn't last more then 15-20 minutes without fresh food being made." I guess that's why we're all sick read more

I don't frequent this location, but I've been there a few times within the past two years. The line inside can be long, sometimes wrapped around the inside. Unfortunately, there's no drive-thru. But the food is always excellent and the line moves quickly enough. My wife and I recently ordered and paid for our first pick-up from this location using the Panda app. It was convenient: she was able to walk in, head straight to the register, get the food, and get out within about a minute. The order was correct, the food excellent, but...no fortune cookies! Oh well. Now that the pick-up option went well, we're more likely to frequent this location. read more

Panda has great food! The orange chicken and chow mein is great! The delivery was fast. Enjoyed every bite!

Just stood in line for over 20minutes only to be told they are closing 30minutes early and they aren't making any more food! Seriously wtf kind of service is that? Pretty sure they knew that before myself and at least a dozen other people wasted our time standing here waiting for them to do nothing but say we aren't bringing any more food out and we don't have anything but this one type of chicken that looks like dog shit with green beans so... At least that's what I think they said? ‍ It's 10:08pm on a Friday as I'm writing this when according to their website and door they close at 10:30. read more

I came in with my boyfriend and daughter today and waited about 10 minutes to order. There was only 2 people in line in front of us. There were plenty of employees and they weren't that busy. They all looked like they were trying to figure out what to do instead of taking orders. The employees were not impolite, just seemed clueless. Finally we sat down to eat. My shrimp was good but the brocolli was so hard it broke my fork. By this time, the line was wrapping around the restaurant so I didn't want to wait in line for a new fork. I ate with the broken one like a spear. The line wrapped around the restaurant the whole time we were eating and barely seemed to move. read more

Panda Express - Brocolli was so hard it broke my fork. - Chinese Near Me - Palmdale, California

I ordered half super greens and half chow mein, but I ended up with a dollop of chow mein and a full plate of old brown rice. I would have gone back to correct it, but I was in a rush to get back to work, it ruined my whole day. read more

After I got home from picking up my order at this location on 47th and Ave S where the guy who gave me my order assure me that everything was in my bag I was really upset. 1- I got home and the order of egg rolls wasn't in my bag Egg rolls that my 8yr old loves from panda every time we eat that. 2- I grab my combo that I order with steam rice, orange chicken and beef broccoli just to see this when I opened the box. You go ahead and look for yourself and tell me if you wouldn't be pissed off too.. read more

Panda Express - 2 item combo with steam rice, orange chicken and what ever is that next to it.. - Chinese Near Me - Palmdale, California

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This place needs to be shut down . The food is always garbage the customer service is garbage. It's mind blowing to think that that the the health department hasn't shut this place down read more

Panda Express - I think the photo speaks for itself - Chinese Near Me - Palmdale, California

I placed an order with Uber eats , first of all they always forget my drink I mean come on make sure the whole order is put together! My food was barely warm the veggies were soggy barely any meat with those veggies so I'll just call it veggies ! Oh and this was called the bigger plate PLEASE !! read more

Panda Express - Chinese Near Me - Palmdale, California

Ya know, I know what to expect at Panda Express, and this was exactly what I expected. Overall clean.. including the bathrooms. Food was good. Service was ok. No complaints. I vacillated between 3 and 4 stars. But nothing special just what I expected. So it was worth it. read more

One of the managers there was really rude. She unnecessarily had an attitude are the workers are professional, and kind of food is just OK and their portions are too small. read more

This location use to be good and close to my house the store is always dirty and the female general manager is extremely rude. This location has lots of touch maybe upper management needs to step in. read more

There's a guy serving the food right now, heavy set individual, I understand they have portions to serve but this guys is just beyond ridiculous, every scoop is under portion. You're going to pay at least $13 for a combo and to be under served is a bit ridiculous. Very frustrating. Now I remember why I dont frequent this location. read more

They need to bring back the Shanghai steak the food and service are always But please bring back the Shanghai steak read more

I just bought the 2 item combo....I don't know if it was because they were closing but I got there at like 9:15-9:20pm....first the gurl asks what do I want and there is literally NOTHING but a bowl of orange chicken....a little bit of teriyaki chicken and beef and broccoli....I didn't even dig in this and this is my 2 item combo...he didn't offer any condiments....nothing....im watching the cook cooking and no one is letting anyone know that there was more coming out...no nothing...sobim taking this back as soon as they open up tomorrow morning.... read more

Panda Express - My 2 item combo.... - Chinese Near Me - Palmdale, California

Just had the worst experience. Ordered food and got home and they gave me the wrong bag. I call to let them know and returned 15 minutes later and had to wait for orange chicken. While I am waiting for 20 minutes another person orders and she gives the their order of orange chicken first. I went home after their error and then wait for my food and you serve another person and then get an attitude when I point it out. I then asked for a refund d and they have to call a manager because there wasn't one there. 45 minutes and a trip home twice. The worst service ever!!!! read more

This Panda Express is one of most disgusting places that I don't how it's even open. I only order here because it's the only closest panda near me and it always so nasty. Today I order a orange chicken and teriyaki chicken and steamed rice and chow mien and the chicken was so hard and taste so disgusting. read more

Panda Express - Chinese Near Me - Palmdale, California

I had been here before years ago, but came again today with a friend. The place was clean and the young lady who helped me was very nice. She immediately knew that all the meat has gluten, which was a total bummer for me since I'm GF by necessity. Even the veggies had been sautéed with soup, which may or may not have gluten. I got some brown rice for $3 and my friend got a bowl with chicken and chow mein. Bernice rang us up and she was so nice! After I had been there for a while with my friend I needed to use their restroom. Their RRs were locked so I waited by them for a few minutes. Then Bernice came by, told me they were locked, and she unlocked one for me. How observant of her! The RR was very clean too, yay! :D I hope they add more GF options, but the staff are so knowledgeable and sweet that they earn a great review from this Yelper! :) read more

Staff has always been friendly. Food is always high quality. This has always been my to go panda. I drive out of my way because the others aren't as great as this one. read more

Panda Express - Food items. - Chinese Near Me - Palmdale, California

Panda has been one of our favorite fast food restaurants , and we have to let it go due to unfortunate experience. We placed an online order with specific time and specific plates. We had an order with a total of 10 plates With the order been placed with 2 hours in advance to make sure everything was accurate and how we wanted it . Following all of the Covid 19 expectations we arrived to pick up food . First of all the lady who handed me the food had an attitude from the beginning ( not to mention she was the manager) her name is JESSICA. She didn't approach to us and was been rude out of nowhere . I order kids meal which included soda , online menu was not allowing to choose anything besides water bottle , once I arrived I explained the situation and she immediately rejected explaining or whatsoever and didn't want to change the drink (this was before we even touched the bags). I let that passed,I asked to double check my order to make sure it was correct and for condiments and utensils because I didn't want to come back . She immediately demanded my husband and I to get out of the restaurant. We didn't want to act immature as she was acting we stepped out and checked the order outside. Orders were half way the portion some plates had more some very little it was the WORST. I asked her to verify the plates and she was mad arguing that it was the portion etc She acted like our business didn't matter to her , she didn't offer a replacement to fix the mistake, or an alternation. 10 PLATE ORDER DIDNT MATTER TO HER.NOTHING AT ALL , she RUINED MY DAUGHTERS BIRTHDAY BRUNCH . . She pressured to get a refund , NO SORRYS, NO FOOD NO NOTHING !it WAS A NIGHTMARE!. And you can just hear all the gossiping between employees. If you want good food and the portions you are paying for DO NOT GO HERE , JESSICA the manager does not care about customers . She will give ATTITUDE AND act like she is the boss of everything . Absolutely no CUSTOMER SERVICE , no management ethic. read more

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Make sure you check your food order BEFORE leaving, because more times than not it will most likely be incorrect or have something missing. I tend to place pick-up orders through DoorDash, and it is truly unfortunate that they tie the bag up with a knot so you can't open it to check. I recommend you tear the bag if you have to to check your order. There is nothing worse than getting all the way home to see an incorrect order or something missing all together. And take note of whomever has an ATTITUDE with you when you return to have your order corrected and report them to Corporate; because this location is good about giving you the attitude for their mistake(s). Completely disappointed. I feel bad for the food deliverers that can't open and check the orders because it's not their fault the employees at Panda can't seem to do their job efficiently. Oh, and do NOT expect anything extra for the inconvenience of you having to drive back for their mess up, because they will offer up NOTHING! read more

We had visited the restaurant shortly before closing and ordered. Due to the pandemic today, the service was delayed as expected but not too badly. When we arrived home, we notice that one of the meal orders was missing and another was incomplete. After calling and speaking with a worker, we were told to come in on the following day and the food would be replaced for us. Since this type of food is usually distributed between a few people, we split what we had and divvied it up for the evening meal. Upon arriving the next day, we were told what only the missing and incorrect items would be replaced, to which we eventually conceded to accepting that we'd get whatever they give us. After returning home and noticing that the bags felt a bit heavier. To our surprise, the restaurant was gracious enough to replace the entire order to keep their customers happy. Lately I've been seeing this due to the social distancing, and everyone lending a hand, but this has been seen less and less. It was really nice to be treated as well as it turned out we were at this Panda Express. Thanks for the help, guys.! read more

I usually love coming here but with my last two orders not so much. I order online and go pick it up. I look at my bag and I ask if there are fortune cookies and the girl at the register rudely says "everything is on top" and walked away. This is the second time I did not have fortune cookies, and it's not like the employees make them by hand, so there shouldn't be an issue. Also, when I got home I was missing my veggie egg rolls and had 2 chicken egg rolls instead . There either needs to be a training on how to double check orders or have a better attitude with customers because sadly this place is not as great as it used to be. read more

Ordered a 3 item and my string beans were bad. Rest of food was acceptable. Poor customer service is why I only gave this place 2 stars. My number was 75 and the guy kept saying number 74 for 3 mins and there wasn't a person for 74. I grabbed my food and the guy was just rude. read more

Panda Express - String Bean Chicken Breast with extra wilted string beans. - Chinese Near Me - Palmdale, California

I picked up a white rice bowl with teriyaki chicken and a 3 entre all of the food was rubbery, old and inedible I called and spoke with the manager. She advised me to come down to the store and bring the food back for a refund upon doing so she refused to give the refund. I will be calling corporate today, the food isn't even good enough for dogs to eat let alone people. read more

Their portions keep getting smaller and smaller every time I visit. I no longer feel like I am getting my money's worth anymore. I don't think I will Be visiting again any time soon. This was my kids favorite place we would come once or twice a week. I will be taking my money somewhere else. read more

Panda Express - This is what their plates look like now - Chinese Near Me - Palmdale, California

Bowls are so small now you need two. If Dragon garden moves into this neighborhood this place will close in a month. Come on! raise the price if you have to but to give out half the food you used to is just wrong The food quality is still excellent. read more

The taste of the food is just like any other Panda Express. I haven't experienced receiving cold food. The main issue I had my previous time at this location is the less than average serving of an item. Because of the pandemic, as your order, they are serving your plate, and you cannot see what they are doing. This last time they served me all green beans and one piece of chicken, and on the second item, I got two strips of beef with my broccoli. It's a 9 dollar plate. I called, and they said to come back, and they will see what they can do. Nope, what I will do is not come back. Looking at reviews on here, it seems to be an issue. Trying to save up money on expenses. What a way to drive business away. read more

Panda Express - Chicken less and Green beans - Chinese Near Me - Palmdale, California