Went to this location for lunch today with my wife and 2 kids. Upon ordering, 2 female employees were very rude. They gave very small portions and had bad attitudes. They didn't even offer us teriyaki sauce for the teriyaki chicken we ordered and did not offer sweet and sour sauce for the egg rolls. We won't be coming back to this location. read more

I stopped going to this Panda ever since they started skimming on the serving. Come on how much can rice cost? I hope their well paid management staff read these reviews. You can maximize profit in a short term on a customer, but guess what, they won't come back ... read more

Went Sunday two people ahead of me two people waiting everyone outside Covid ordering process. Seven people working two eating inside on break possibly. It took 30 minutes to get our food. The issue wasn't that the food wasn't ready it was the lack of training how to efficiently get food in the bag and out to customers. One Supervisor or Manager is chit chatting while food sat on counter to be bagged. We enjoy some of the dishes at PE however the experience to enjoy your food gets decreased waiting for so long just because they can . It seems less customers longer waits. Don't encourage this location on Sunday evenings. read more

Waiting Customers. It's unfortunate that a visit 'after the lunch rush' takes 20 minutes. Every other order (ie: 50%) being filled is an online order, at the expense of those waiting in the restaurant. Don't get me wrong, employees are working like mad to fill all the orders. You just need a lot of patience and time if you show up there to order your food. read more

Panda Express - Waiting Customers. . - Chinese Near Me - San Jose, California

Once again I am very disappointed in the service. My mom went and got 6 plates which is pretty expensive. They forgot to add the second entree on 4/6 plates. Took pictures and took the receipt the next day only for them to refuse to pay her back because we didn't notice till we got home. Honestly so disappointed and the portions are so small for something so expensive. I still go back simply because it is the closest one to me but definitely don't recommend read more

Panda Express - I had to ask for them to include an extra piece of shrimp and I was told I had to pay extra for 1 more piece of shrimp - Chinese Near Me - San Jose, California

got 4 plates for dine in 2 of the plates had both hairs will not be returning worst Panda Express i ever went too and if I could give a negative starts I would !! read more

Dont order ahead it's faster to pickup in person! The online order said 6 min but ended up saying 845. We were there at 830 and they say the receipt doesn't print out until 845. I can see why they complain about the place being helllla slow read more

First time trying Panda Express actually. To be honest, Not bad for some fast Asian America food. Service was quick. Food was not bad when your hungry. Choose either rice or noodle plus three side you can Share with two if your not really that hungry. in a rush, tried it out not as bad as people said. read more

Panda Express - Chinese Near Me - San Jose, California

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The only reason to go here is to get some cheap fast food ... emphasis on fast because no one goes here for the quality. And if you can't even be efficient enough to deliver pre made and stored food on time and keep a queue moving you should really just shut shop, question your choices and prepare a resume. I am usually very patient with restaurant workers, but if you want others to respect you, then please respect others time too. Waited 5 minutes to pay while the girl behind the counter was practicing her arithmetic on the dollar notes. Thinking ahead for a new career I guess. I gently asked her if she could speed up as I was getting late for a meeting. Her response was to go to the back for who knows what. Walked out without paying for the order. Respect people's time! You are called Panda Express ... Or change your name to Lame Panda. read more

The manager is amazing he really goes out of his way to Make the customers are happy. Great customer service! I am so happy this location is managed so greatly! The food is always SO GOOD! read more

A lady in front decided to not give me my DoorDash pickup order just because she can't find the order receipt on their side. I even showed her the doordash order in my app and the bank record that shows my order. Good thing the manager or someone who has common sense came in, read the order and quickly. So good job to him. The lady didn't even apologize. read more

Does your company think ten dollars is enough for food? Isn't an extra $1.25 too little? read more

Panda Express - Chinese Near Me - San Jose, California

Ordered my food online and pick up time was 8:49pm. I received my food around 8:57pm. I could have waited in line and would have got my food sooner. That's the purpose of me ordering online to not stand in line: also I got double orange chicken and it looks like one order... don't order online from here they suck!! read more

Panda Express - Suppose to be double orange chicken... - Chinese Near Me - San Jose, California

When I got home I discovered that my online order, which took twice the estimated time, was incorrect. I ordered 3 vegetarian items and they gave me orange chicken instead of veggie egg rolls. Also, the super greens had absolutely no seasoning. 2 stars because the chow mein was delicious. I tried to give feedback online but the site required a store number and 22 digit code. Neither my online receipt or the grill ticket in the takeout bag had this info, adding frustration to my disappointment over the missing egg rolls! read more

I stopped by this location other night after work . I ordered a 2item entree and a bowl, I noticed the portions were quite small when filling the entree but what took the cake was when employee was serving bowl another employee came up not sure what her title was but spoke in their language to him and he took food out ! So the bowl basically ended up with 3 pieces of orange chicken! Panda express if this is what you call quality food service most will not be returning. Hopefully somebody from management sees this and will retrain this locations staff! read more

Somehow black pepper chicken became broccoli beef... not what I ordered... Was looking at the menu for the second item and didn't see what she threw in when I asked for black pepper chicken. read more

I did a DoorDash pick up order. There were 7 items that I ordered. I was missing a ORANGE CHICKEN. I had to call them and tell them that I was missing the ORANGE CHICKEN and they told me that they will have it already by the time I am there. I guess what they didn't have it READY. I literally I had to go to the cash register to tell employee that I was missing a item. So the employee gave me the small orange chicken and not even a FUCKING APOLOGY! Like at least say sorry or give me more orange chicken. I was so angry that they didn't even apologize to me. As if they don't give a shit about customer service. WTH, I had to drive back just to pick this up. I will never order this place. I work for my hard ass money!!!! read more

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Came in for lunch today & they were out of veggies (hence 4 stars instead of 5) however i ordered the rice & noodles instead, and as my 2 side orders i got the honey walnut shrimp & chicken. As a special request i asked my food server if she could please make sure to include the honey walnuts to my shrimp. She went Above & Beyond and went to a bin by the chefs cooking station & added a hefty scoop of the honey walnuts to my food! OMG it was a Total Game changer for Me! I ate My Entire Plate of Food it was So Delish!! Thanks to whoever you are since i couldnt see ur face w the mask but you Def made my Lunch The Best Ever Panda i have ate thus far! Hope people are Appreciating employees like this that do the little things for people like me that made my Day! read more

I was wondering why this location was empty when I walked in. Service was not bad and restaurant looked clean. The child size portion that they served me with my plate order must be the reason why. They gave me 3 slices of teriyaki chicken. Too bad I didn't see my plate until I got home otherwise I would of returned it. read more

Next to Burger King on the Capitol side of the street across from the Target plaza. NEW interior more modern than the other Panda's. They asked if I wanted to sample anything. Their honeysuckle chicken is back for a limited time, but I still like the orange chicken better. To Go containers are the cardboard type with the clear plastic tops. They seem smaller than the Styrofoam containers. They let me use the survey code for a free entrée with no problem. The cashier didn't even look at the code so I don't even think they need to type it in to redeem it. All trays were pretty full so that was a plus. Some locations trays will be nearly empty. Teriyaki chicken was already cut inside the tray, which I liked so I didn't have to stand there waiting and watching as they cut it. I took a star off for the containers, even though they might be more environmental, but I know people won't like the smaller portions. Kind of a sketch part of Capitol because it gets close to McKee, but it's not their fault. I'm sure people are happy to have this new Panda Express location in their neighborhood. read more

Panda Express - Different to go containers - Chinese Near Me - San Jose, California

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They are trying so hard to keep with with these difficult clients! There is signage for social distance- no one follows the guidelines. I feel crowded by people and their attitudes. Staff is working hard to manage the flow by having separate areas for pick up vs in house orders. The biggest problem is the people who come here... they are not in a COVID mindset at all. People have their kids running around.. unsupervised... people are mad they can't get samples... and they are storming in despite the signs. They are demanding more food from staff and and refusing to pay for extra... it was ridiculous how people were acting here. I'm embarrassed for them and I applaud the staff for their grace in handling these issues. Keep the good vibes going! read more

First Review! This Panda Express just opened today (Dec 20, 2013).It's your typical Panda Express, just newer. The interior design looks a bit nicer than the older ones. Definitely have some nice finishing touches. Food-wise, it's typical Panda Express. The food display looks a lot nicer than normal trays of food. The trays look like tiny woks. Employees were nice but still in training (some of them). So far, the place is sparking clean. No complaints so far. Yay for another store to replace the old Blockbuster store! read more

Panda Express - Opening night with a giant panda! - Chinese Near Me - San Jose, California

My favorite of all the Panda Express in the area. Sure you won't get the same portions every time. Sure you feel they can add more rice or chow mein to your selection. It's fast food served buffet style by a server. You will get acceptable portions and may have leftovers. I enjoy this Panda as the food here seems spicier than most and I enjoy that extra touch of flavor to the food. It's clean here and extremely busy all the time. read more

This is by far the worst Panda Express around, every time I come to eat the service is so bad and slow!!! Customer service i received was very poor read more

Can someone find out what is happening with the HVAC? The entrance doors are extremely hard to open as if there is a vacuum being pulled inside. It really struck me last night as I was talking with an elderly gentleman who was in his 80s and was getting around with the use of a cane. He mentions that he often ponders whether or not to eat at this restaurant as it's so hard for him to simply get inside the doors. read more

This is my favorite place to grab quick evening food..Service is fast, i love teriyaki n their pepper chicken.. Awesome !!. As regular, best place for grab and go food.. one 3 entree box is good enough for 2 people, if required can order medium side.. Customer service is gone down over the time, the lady over the counter give nasty look and act stingy to provide any items..am paying and not eating for free here...I still give 3 star for Panda food. read more

It was raining around noon today, so we were in the mood for take-out. We ordered the 2 entrée combo, with half chow mein/half fried rice. The wait at the time was fairly long, so I got a seat for us, even before getting in line. Since it was a Sunday lunch, there were lots of kids off for spring break, in the area. We ordered the orange chicken, string beans and chicken, portions good for two very hungry people and some leftover. Will be back, just because it's Panda Express. Americanized Chinese food at its finest. read more

This review is solely based on Brianda, I came in and the place was packed it was dinner time so it was to be expected, i was in a rush and I noticed the pace at which she was working was helping the line move quickly and when it was my turn she was not only quick but also very nice and respectful, her attitude was great and made the fast food experience feel great. Would definitely recommend due to her! read more

Definitely size matter. They change size plate portions are a lot smaller and the costumer not happy. Going green do not mean less food at the same price. Boycott to Panda do not come back until the fix the problem. read more

Panda Express - They have a new plate service. Off course is smaller than before at same price. We going green. More money for them. Less food. - Chinese Near Me - San Jose, California

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I give this location 2 stars because not consistent in quality, freshness, service or anything really. However I eat it because it's a panda and when you need a quick panda fix it's close. The service in the afternoon seems to always be a little better, they are happier or something. In the morning the workers never seem happy and they always skimp on the food. After about 3pm The food seems to be cooked better and they give you food. Maybe a staff change idk lol. If I was only rating the afternoon service I'd give 3 stars. Went here today for lunch and came down to 2 stars. I always get noodle because fried rice is a waste of money to me, I typically don't favor the fried meats because they cook in such large quantities it's always soggy. I like crunchy. My go to foods are usually chicken, I always taste what I'm gettin first that way I know it's fresh and not old. The chicken egg rolls are good. Mandarin Bbq chicken is always good. The rest try first is my reco read more

Panda Express - Before 3-5 ish they skimp on the servings lame! - Chinese Near Me - San Jose, California

Posted opening hours are 10am to 10pm. Doors weren't opened well after 10 am and nothing was ready. Super slow service, lack of updates for your customers. I am still waiting for my food after 30 mins... read more

I went for lunch today (monday). The customer service was nice and every visit is a fun one because of the choices they have, recently they have brought back the golden sesame chicken breast which is a great combo with honey walnut shrimp and chow mein. I don't know whether you can really "Yelp" a fast food spot but this one in particular is a nice location with nice employees. One of the employees named Jessica was NICE and didn't make me feel rushed as I often am at panda express. Keep up the good work! read more

Panda Express - Chinese Near Me - San Jose, California

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Posting for the lady cashier and the one lady who's handing out the food tonight around 9pm. Great customer service, hella busy, ppl being rude but they kept ther cool. Gj guys read more

This place is always busy but the food is good (as far as Chinese fast food goes). We live near by and would order Panda once a week for our family dinner. Lately, since the quarantine, their portions have been way less than before, to the point where I feel I'm being ripped off. We're no longer coming every week and ordering once in a while because we like the orange chicken and the veggies. I'll post a picture next time I order. read more

This is my second time that I arrive at the Panda express establishment before 10:00 pm (the closing time) and it was already closed and I asked them to attend me and they refused to provable me with their service. Horribly service!!! read more

Ordered tonight an Angus beef and who ever works or put together our order tonight doesn't have the honesty to work there. Chow mein was to little. The kung pao chicken was most veggies. The Angus beef wasn't, it was a broccoli beef with stems of broccoli only with a little beef and we paid extra dollars for the order. Very disappointed with the crew or who ever prep this order tonight. Not gonna do an online order again. read more

Panda express' orange chicken is bursting with flavor at every bite. The customer service is amazing and the employees are very friendly. I recommend you try out this place. read more

This is the best place to having lunch, the great food, the nice employees and kindly of customer services.

Don't listen to managers trying too make amends I gave this place another try and the spit in your food and get revenge on you. I was asked by three different people what my order was. I told them my name and the last guy finally started to make my order after I told him it was 10 minutes after the pick up time. Okay but then why did he tie up my order and it was ready sitting on the counter taped up and then proceed to make other orders and make me wait an additional fifteen minutes. You think you are funny? I don't care about waiting but why you have to do things like this because you are having a bad day?! And don't try and make this an misunderstanding I watched the whole time and saw him bring that bag to me read more

Panda Express - Thanks for the soy sauce?? - Chinese Near Me - San Jose, California

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I really like the staff at this location, they're friendly, fast and patient but I wish the food was fresher. I don't know why but lately the portions they give are so much smaller, not cool! And for gods sake please stop putting so much cabbage or whatever that is in the veggies! Put more zucchini and green beans, stop being cheap. Also put the veggies over a strainer to get rid of that horrible water. read more