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    5 months ago

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    5 months ago

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    Green City Tree Care - My favorite tree fell on my car and house

    Green City Tree Care

    (26 reviews)

    Desmond is an earnest guy and I appreciate the business he's creating, but I was very unsatisfied…read morewith his work. This was partially due to poor expectation-setting (on both our parts), and partially because he left the job less than half-finished. My yard had gotten away from me. I pointed out the weeds growing through cracks, overgrown hedges, and an unruly lawn that was more dandelion than grass. Desmond walked around the property twice before he gave me a quote to get me back to baseline. It was high and he seemed unable to itemize it, but I know that weeding dandelions is a demanding task, so I agreed. He returned with his family and set about working. 2.5hrs later, he rang the doorbell and said they had an issue with their babysitter and had to go, but that he'd be back early the next day to finish. The work that had been completed so far included mowing the front yard (typically a 30min project), pulling weeds out of half a flowerbed, and edging the lawn. He had also gotten rid of grasses that were outside the property line I had laid out during our walkthrough, and thus not part of the project. The backyard, hedges, weeds, and other flowerbeds were untouched. It did not appear to be 5hrs' (2.5x2 people) worth of work. He also left a mess of clippings around the house, and threw his daughter's juice box in the yard waste bin. A portion of the house was splattered with dirt that had been sprayed up from a machine. I asked about the dandelions in the yard and the weeds growing through cracks and he said he had no idea that they were part of the project, and thus weren't included in the quote. After a discussion to reset expectations, I agreed to a slightly lower quote because I didn't want to rip him off if he was working with the expectation of the higher rate for less work. I revised my request (no more dandelion removal), paid him half of the new quote for the day, and we agreed on the expectations for the second half of the project that'd take place the next day. That was 2 weeks ago (on June 14th, 2022) and we haven't heard from him since. From where I'm standing, he took a payment of twice what the work was worth and ran. I'm sorry we had such a miscommunication, but going forward, consider spending more time in the expectation-setting phrase and putting proposals in writing. And if there are delays, communicate that with your client. And if you're considering Green City, make sure payment is delivered *after* the service is complete.

    They did a great job, were available within the week and gave me a great price. They were very…read moreresponsive to my questions and needs.

    Sauz Landscaping - New Mulch looks good!

    Sauz Landscaping

    (6 reviews)

    I'm so glad I found Sauz Landscaping and I will be using them ongoing now. After a few experiences…read morewith flaky landscapers who didn't respond or show up when promised, Reynaldo was such a breath of fresh air. He was very responsive and wonderful to work with. He consistently did what he said he was going to do. We had a problem with our watering system and I was worried it'd be difficult to diagnose much less fix. Reynaldo's team fixed it in literally 5 minutes. They were fast and also fairly knowledgeable about plants. The job was fixing the watering system, removing plants, weeding and planting a ton of new plants and adding bark/mulch. When it came time to get new plants, he connected me with an awesome plant expert Joel at a nursery in Kent. I was really impressed they swept up the sidewalk and putting green so that EVERYTHING looked better than before they came. We have a very low-maintenance yard but I will be using Reynaldo and his team for ongoing maintenance and winterizing. On top of all this, it was my birthday during the job and they brought me a beautiful bouquet. Above and beyond. Definitely meet with these guys.

    Reynaldo and his crew did a nice job on a yard clean up that we hired him to do. A couple things…read morethat we found annoying were. 1. He never communicated to us that he wanted payment in cash so on a Friday at 4:45 we had to hustle to the bank to get cash. This could have easily been communicated when he came to bid on the job, and this past minute request resulted in us being late to a dinner reservation and mariners game. 2. When my husband handed him cash he asked " no tip?" No tipping not for the quality of work but not communicating a simple request and it altering our evening. 3. He asked which plants we wanted this morning and when my husband gave him the list he said they didn't have time anymore which was something he agreed to do! We have more work that needs to be done, but we'd like our time respected. And will hire another landscaper.

    La Hermosa Landscapes - LA HERMOSA

    La Hermosa Landscapes

    (6 reviews)

    Doesn't respond to calls/texts. The workers do any extra work unless they hear it from the person…read morewho doesn't respond to calls/texts. Overpriced. Terrible customer service. Look elsewhere.

    This company came highly recommended on a FB group page. I received quotes from two other…read morecompanies to clean up and trim my overgrown hedge. Alejandro arrived on time for the estimate and provided a quote in a timely manner. The quote was about what I was expecting to pay, and close to what the other business quotes were. My hedge looks great, a natural trim, exactly what I wanted. The La Hermosa crew cleaned up so well that you can see my patchy grass and bare spots once hidden under the overgrown hedge and dead leaves. Once we get further into Spring, the grass will grow back. When Alejandro was here, I showed him other areas/projects I had, one of which was a bad hack job by a handyman who didn't exactly know how to lay or prep the space for heavy flagstones. Alejandro made no comment about the work or mess, he DID explain what he'd do to prepare the area. Which is what I had learned after the handyman's hack job; what should had been done. The quote to prep a new area for the flagstones, move/set the flagstones, then prep the old are where the flagstones were.. and add brick pavers to that new area was a more than fair price. Hopefully in about a month or so I will be sharing photos of my new brick patio and charming flagstone path.

    Panda Stylin - lawnservices - Updated June 2026

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