David and his team are miracle workers! Back when I had carpet, I had a dog that was ill and had…read moreaccidents, it was tough, but every time I had Dave come in, you would never be able to tell. The products smell incredible and the results didnt leave my carpet hard or crusty, it dried soft. Their prices are on par with the quality of work that you get, HIGHLY recommend.

He may be friendly on the surface but will leave you high and dry without any concern…read more. My apartment scheduled a cleaning and when I ask him to add the carpet runners he said NO that they weren't included. I said I would pay extra and he ignored me and proceeded to go complain to the maintenance guy. The manager wasn't around to have her approve the addition since I WAS paying the difference so, he simply left !! Fortunately ,I found a much better company that doesn't use outdated equipment or toxic cleaning products. They came immediately and I was thrilled with the results and the costs involved. I don't recommend sunshine company period.

Owners Liliana and Luis were friendly and helpful while I was looking for flooring materials that…read morefollowed my HOA's rules. Though they were not the lowest bid, I wanted to support a small business in West Seattle. Scheduling was easy, a few weeks out. Unfortunately, the installers showed poor workmanship and lacked attention to detail. They called to tell me that they finished my floors and in the seconds it took for me to walk over from my neighbors' place, they were already at the elevator leaving for another job, not giving me a chance to do a walk thru and discuss the results with them. My new LVP floors had obvious and unsightly holes at multiple edges in my living room and kitchen. Upon seeing photos, Liliana/Luis agreed they should return to fix them. This happened after two additional weeks with multiple days of no-shows, last second cancellations and delayed communications. While it may have been unintentional, it was unprofessional and frustrating. I gave them many chances to make things right, when the job should have been done with more integrity in the first place. I worry how long my new flooring will last, based on the quality of the installation.

These are the most unprofessional people we've worked with in renovating our house. They ruined…read more$500 worth of product (which is back ordered) and when we told them, they literally packed up and left without saying a word with the job not done --and what was done was TERRIBLE workmanship . My wife had to call and ask where they went. They didn't even glue down several of the stairs and they installed. I had to remove and reinstall all of their work and as an amateur, i did better on my first try than these "experts" did. This is a disgraceful company with poor ethic and I sincerely hope you avoid them. If you value your home, you will run the other way.

I was in today, unable to find someone to help me, I just looked around. I found the perfect rug, I…read morewas so excited. I still hadn't seen a sales person, but I could hear music and some one whistling to the music, so I called out. No one responded, I called out again and still no response. I looked around and eventually gave up and left. I don't know if they weren't willing to help a woman or what the problem was, but I could hear them and they wouldn't help me. Very disappointed.

Really nice selection of rugs that are decently priced. I left satisfied with my purchase!!…read moreI enjoyed bantering with the salesman. He's really friendly and not pushy like the other rug salesman I ran into that day. I will definitely be furnishing the other walls in my house with rugs from these guys!!

This is a longer overdue review from Dream Hardwood Floors. I bought a house in 2017 and the floors…read morewere destroyed. I wanted to get the floors re-surfaced and stained before I moved in. Dream Hardwood floors was one of the few available that could start work immediately, on top of that my price was very good considering the amount of work that needed to be done. I had some fill work that needed to be done because I demo'd a pony wall with no floor under it. There was also a really BAD patch job that the previous home owner hid under a gigantic couch that I never saw until the house was cleared for the keys to be turned over. On top of that, there was an area of the house that had a bad slope to the point where the floor split in an area because of it. Every contractor prior to Dream Hardwood floors would not give me a firm price on fixing the slope because they gave me every potential issue that that could come up and said they would quote me to fix it after they already got the job and started going into the floor. I don't know about you guys, but I don't like the idea of an open-ended contract. Anyway Humberto gave me a firm price, and got to work immediately. And when I say immediately, like...the following day before I even got him the deposit. I think the total job took a little over a week. The patch work where they staggered the wood was amazing, after it was all said and done you couldn't tell any patch work was done at all. There were some areas though where edges of trim for doors (wall trim was removed prior, but door trim was not) that ended up with some stain on it. That would probably be my only real "complaint". Other than that work was done great, there was good communication, and you can tell a lot of pride in the work. Humberto seems to have a genuine passion for flooring and wood which is nice to be around when figuring things out vs someone just looking for another job. I went with a 50/50 espresso - ebony mix. I LOVE IT! I will definitely use Dream Hardwood Floors again when its time for me to refinish the floors whenever that time comes up.

Unfortunately I never got the chance to work with this company as they couldn't seem to be able to…read morework out getting here for an estimate. The estimate meeting was rescheduled three times because the estimator literally forgot about each meeting time. Never once did I receive any phone call or update letting me know they weren't going to show up or possibly be late. It was always me reaching out to get ahold of them and then getting apologies from them because they forgot. Sorry but three strikes and you're out. Pretty poor customer service in my opinion.

One the worst experiences period. Sourcing for our office--no one present when I showed up. Offices…read moreunder construction. Was asked to "show myself around" and call back when the business development person was in. Called back - to get quotes and ask for additional samples on seating. Was transferred to Lisa Arthofer who refused to discuss anything with me because they don't do "home office". I asked her if she knew what a "home office" was, and just got the response... "go online and order something." Sounds like she isn't the sharpest pencil in pack. We are a "home office" as in an Investment Management shop. Unbelievably rude. When I asked to speak with someone else she retorted "I'm the Vice President of Business Development for the whole company." Wow. Not what I asked, but thanks for the information. Stick with someone who doesn't have their head up their @$$ like Global, BMI, Ducky's or really ANYONE else. Thanks OpenSquare. Best of luck to you.

This is a review of the OpenSquare's customer service center. I have no experience with their sales…read moreoffice, but I will definitely be going there for future purchases after my experience with their customer service. The short of it: excellent customer service. The long of it: I had a Steel Case office chair that I had purchased years ago from another vendor which broke due to a material defect. It is still under warranty so I contacted the vendor who drug out the process for about as long as I could stand it. When they finally agreed to ship the parts required to repair it, they did so without any instructions whatsoever. I tried everything I could think of to make the repairs--website, Google searches--including contacting Steel Case directly (don't waste your time they won't talk to you). Finally, as a last resort I decided to see if any one else carried Steel Case and if they had a service center which is how I found OpenSquare. When I called I was connected with a service center employee named Tom. He was great. He gave me the instructions to fix my chair. Unfortunately I was unable to get it to work so I called back and he offered to fix it for me if I brought the chair to their center. Five minutes after bringing it in, it was fixed. Tom was as nice and helpful in person as he had been over the phone. And there was no charge for his help. I can't say enough how much this impressed me. OpenSquare will be the first place I look from now on. Thanks Tom.

Our office carpets were neglected and abused from years of industrial ick. The Ciole crew came and…read morehit it hard! We will use them regularly for our upkeep and couldn't be happier with the results.

Brian and his team were friendly, professional and did an amazing job! I highly recommend!read more

I dis-recommend using Greater Seattle Floors…read more Our general contractor brought them Greater Seattle Floors as a subcontractor. GSF installed wood flooring in four rooms and wall-to-wall carpeting in one room as part of a larger project. GSF wouldn't replace a wall-to-wall carpet that began unraveling two months after they installed it. It was in a lightly-used room that was only vacuumed once. There were foot-long long strands of carpet yarn that were just sitting on top of the bald backing material. GSF said to snip the yarn and not to vacuum. We complained and they sent someone to repair it. The repair person scrunched up the yarn strands and glued them to the backing. The texture of the repaired spot didn't match the rest of the carpet at all. Weeks later the yarn started unraveling in two more places. We asked GSF to replace the carpet. They refused and told us "pulls and snags are to be expected." The first wall-to-wall carpet they installed looked noticeably different on one side of where they seamed it compared to the other side. They did replace this at their expense when we complained, but it delayed the completion of the project by weeks. Two out of the four items we ordered were no longer made, although GSF still displayed them and sold them, or at least thought they could sell them. I called their showroom to find out when it was open. I went there during business hours and the showroom door was locked. I caught a worker coming out the door who said you have to make an appointment. Why not say that over the phone? They did do a very nice job installing the wood floors.

My husband is a general contractor who specializes in high end homes and remodels. He never, ever…read moregives praise to anyone. For the first time, as long as I've known him (30 years) he mentioned GSF and the job they did on our clients shower walls and floor. He actually used the word "perfection". He said "It is a relief to know that when Greater Seattle Floors comes in to our job site to complete a tile or flooring job that I don't have to worry about them or babysit. I know that the job will come out perfect. You don't know what a relief that is to know that the work will be perfect". Highly recommended.

It's taken me too long to write this review! So far, I've used Decor Carpet One in Tukwila for two…read morejobs: (1) tiling my bathroom floor with ceramic tile, and (2) replacing my carpeted stairs and upstairs with hardwood flooring. The first job was straighforward job, and the work was perfect and completed in just two days! The second one ended up being much more challenging than expected, due to the weirdness of my house. The first attempt had some issues: the bullnoses looked very different from the rest of the flooring (not an uncommon issue, I've since discovered), and there were issues with stringer spacing and sizing. I wasn't happy with how it looked. Mike was AMAZING. He had the supplier cherry-pick alternate bullnoses with grain that would make them look more similar to the rest of the hardwood flooring, and had his men replace all but one of them, without charging me for the additional labor. He also had them fix all the stringer and trim issues---which were non-trivial, to say the least. The job ended up being MUCH more labor than either of us had expected, and he never charged me for any of that---only for the extra materials. Mike was very responsive to calls and texts, even while on vacation (!). My bathroom floor and my upstairs hall and stairs look gorgeous. I couldn't be happier with them. Thank you Mike, and thank you, Bill---I know my house was frustrating, and so was I, so I appreciate you dealing with that and doing such a great job. Terrific work!

Our samsung frig flooded our kitchen and basement (don't buy the sears service contract or samsung…read moreboth the worst). These guys did a great job replacing all our damaged carpets for us. We had another company install a few years ago and this was a much better install. The stairs came out much better, they installed our baseboards as well. Highly recommend!