Had the pleasure of placing my order at the Ford Road location at the drive up today. Joshua took my order over the intercom and was pleasant and helpful answering my questions regarding menu items. Joshua brought my order to the drive up window. He had a smile on his face and asked if we needed anything else. Sounds pretty standard, however the reason I'm taking the time to leave a review is because Joshua's pleasant, yet professional attitude is something we don't see much on any given day. Very courteous young man that takes pride in his work! Thank you Joshua for the customer service with a smile! read more

This Panera usually has a cleaner dining room, which can be found littered with older folks looking to escape the hustle and bustle of the local trendier coffee shops. Although the food can be hit or miss it's a good place to get a quick rapid pickup order and get a nice pastry. read more

Panera Bread - Pecan Braid - Sandwiches Near Me - Canton, Michigan

Beware the hungry wild geese that hang out at this Panera. One day I was walking out the door and was immediately greeted by a group of hungry geese that started HISSING as soon as I opened the door to exit the Panera! Yes HISSING! I was startled and almost dropped my drinks but then later realized they were munching on a pile of bread that someone fed them. Never seen the sharp teeth on a goose's beak until that day. I've been scared ever since lol . Now I make sure the coast is clear when exiting but I've noticed they frequent this Panera as they are usually hanging out somewhere in the parking lot waiting for customers to feed them. Other than the geese issue, the morning crew is amazing! Adam (I think that's his name) usually makes my order and has great customer service skills . All of the morning crew in fact is quick, efficient and friendly. read more

Panera Bread - Beware of these wild geese that hang out in Panera on ford in canton. See my review for more details - Sandwiches Near Me - Canton, Michigan

I enjoy going to my local Panera. I usually go everyday to get my daily cup of joe availing of the Sip club. For $15 a month, you can get various beverages for free every day. An incredible deal. The People who work for are very friendly. ' Today, I got my usual coffee and ice water. I was a little hungry so I decide to get something sweet. The kitchen cookie sounded great. I actually thought it maybe too large because a single cookie cost $5.18. When I got the cookie, it was disappointingly small. Shame on them for charging so much money. Avoid making this mistake. The outside design of this Panera is strange. To enter the building from the side entrance you have to cut through the drive though line. This doesn't make any sense and it is a safety concern. Most of the time they do not close the doors to their rubbish corral. This creates a bad blind spot while crossing the road in back of the building. If I wasn't careful, I would have been T-boned on two different occasions. If you opt to go through the drive thru, it could take a few mins to an extreme of 20 mins or more. If an order is going to take more then a few mins, they really need to have the vehicle park. They don't do that because the design of this Panera is bad. read more

The variety of food here is great! You can find all sorts of options like sandwiches, mac and cheese, salads, and more. Their pastries are delicious as well. My favorite is the kitchen sink cookie and the candy cookie. The poppy seed strawberry salad is mouth watering as is their fiesta chicken sandwich. They also have wonderful soup options. The only thing that wasn't great was service of getting our orders out. It was pretty slow and took a long time. read more

They move sooooo slow the service here sucks! There's ALWAYS a long wait. Writing this currently from the drive thru line that I've been sitting in for over 20 minutes because there's no way out & I already ordered my food. This is ridiculous. read more

The food was excellent, the service was great, and the building had perfect decoration. The only complaint I have is that I was too full to finish my meal. read more

Panera Bread - My turkey sandwich - Sandwiches Near Me - Canton, Michigan

Been coming here for years and the slowness of service has gotten out of hand. I sit at the window with one car in front of me for ages, and they don't even take my order until that person is gone- meanwhile cars continue to line up behind me. Hope they have an hour of free time on their hands. read more

I ordered 2 of the You Pick2 lunches, and 3 almond pastries. I was shocked at how tiny the half-sandwiches have gotten and the little filling that was in them was dry and tasteless. There was bacon on one of them that was cold, limp, and mostly fat. The cup of soup that came with them was good. The almond pastries were quite small and fairly dry. At $4 each I expected better. They are the replacement for Bear Claws that were delicious and worth the $4. This meager lunch came to $36. Ridiculous. read more

i have been to this establishment since i was 8 years old and would eat weekly with my family. now still coming here ive noticed a huge decline in customer service especially from the drive through. The older woman with blonde hair has been disrespectful to customers on several occasions now, just recently refusing to hold out the drink to my car, refusing to talk to me and answer and making me get out of my car to get my drink due to me having shorter arms, however this could have been easily avoided and communicated which is what i initially wanted. This crew member also makes comments in a sarcastic tone such as "have a great day" after purposely not helping me as i was genuinely struggling to get my things. im a consistent customer that understands food service isnt easy, its sad that basic respect cant be given back as i always give to them and is making me take my business elsewhere due to the behavior read more

Just wondering why you changed the frosting on the shortbread cookie. It's just not very good. The cookie was a popsicle shape, the frosting was too thick and tasteless. After peeling the frosting off, I noticed the shortbread cookie is different too. Definitely not as good. Please go back to the original frosting and cookie. read more

This location's service is horrible. The cashier Noreen was rude, insensitive and not aware of the latest specials offered to reward members. The wait for soup and sandwich was long. Does a dine in customer come second to drive-thru customers? It sure felt like it. I would avoid this location all together. read more

Food is fine. Every time I come to pick up food I make sure that I have time because the drive thru takes so long, but this time I felt compelled to write a review. I've been sitting in the drive thru line for 20 minutes and only two people were in front of me, and I'm not even at the window yet. This is just ridiculous read more

Haven't gone to Panera in years, but had a good memory in the past when I did. After today, I will not be going back: drive-thru operator was rude and rushed us despite no one being behind us. My order was also wrong and the proportions you get have shrink-flated beyond belief. Please take your money elsewhere. read more

Placed pickup order thru app last night. When I went for pick up, the doors were closed. One of the staff came to the door and asked me to pick my order from drive thru window. The lines were really long for the drive thru and it was super slow. It took around 30 plus minutes to pick my order. Not a good visit this time. Very disappointed with the service. read more

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you guys have genuinely taken years off my moms life the way you can never manage to get her door dash order right. this poor lady just wants a god forsaken pick 2 and you can't even manage to give her 2 things?? it's beyond me how you mess up this papas pizzeria level job every time. i've worked in food service so i understand how stressful it can be and it's usually always the managers/owners faults for not properly running their stores. like genuinely how hard is it to put 3 items in a bag and make sure they're there, this is like the 10th time, honestly on us for ordering again LOL read more

This is one of the filthiest Panera Bread locations I've ever been into! This location is constantly out of drink cups (you'll have to ask the people behind the counter for more), the pop machine almost always has an out of order sign(good luck if you have the Sip Club subscription), and there is trash everywhere inside that is never attended to! read more

Their pick two options are a nice option to get more this one item, but not overeat either. We have done the soup and salad or the soup and sandwich too. Heritage ham and Swiss on a tomato basil miche center loaf is my husband's preferred sandwich here, either with a Caesar salad or chicken noodle soup, dependent on how he feels that day. Service is quick for ordering, takes a bit of time to get the food out, but not long either. read more

This location is fair. The service is slow, apparently because they are of course said to be short handed. There are several kiosks at the entrance to take your order. We waited about 15 minutes then for two cold sandwiches. Oddly they were out of chips which came with the sandwiches, and everything else cost more. So we were out of pocket an extra $4 or so because of this. The floor definitely needed swept up. Otherwise the interior is nice. At the front entrance outside, the parking curbs are a crumbling mess and a trip hazard. New ones cost about $50. This tells me someone just doesn't care. There are several tables outside, but oddly no trash cans. So if you eat out there like we did, you'll need to take your garbage back inside. Weird. Overall it's just OK but this location needs some management attention for sure. read more

SUPER disappointed. Ordered an egg sandwich with bacon. Got an egg, sausage, hair sandwich!!!! I should have just ordered from Starbucks. They never mess it up!!!!!!! read more

Horrible location. Do not go through the drive thru if you're in a hurry- you'll be waiting 10+ minutes every time.

A quick update on this location, having been offered a refund for the "Non Tuna" sandwich I returned to the store to obtain it. I waited 10 mins or so to see "a manager" I use the term loosely in this instance, only to be told "I wasn't really supposed to have a refund it wasn't policy", " why was invited in to get one then? " "well as you've waited so long I'll refund it THIS TIME !" "No the refunds for a poorly produced product not because you kept me waiting ??? "Well, I didn't make it !!" "I didn't say you did" "well" 'well, what'... ' Just put your card in there and we'll give you your money back" It's a shame you can't rate 0 here, I suggest sending Taylor back to the customer service class to start with and perhaps some training for the rest of the team on how to make a Tuna Sandwich.... Non-Tuna read more

Met friends here, had a good time. Baby K wanted to check everything out, and staff were great and helpful. We stayed awhile talking. Comfy booth, lots of other seating options. Lots of enticing pastries. I ended up with a thumbprint cookie after dinner, and it was great. I had a soup and salad combo, the caprese salad and corn chowder. Their soups are pretty good, and the chowder is no exception. The caprese was good, but there wasn't much cheese and there were strawberries I wasn't expecting. Still, fresh, tasty, and enjoyable. Nice drink selection. Large selection of entrees. Reasonably healthy. Good atmosphere. Panera is a chain, but a good one, and we'll be back- to other locations since we don't live near here, but we'd come back here if we did. read more

My old stomping grounds! I haven't been to this Panera in ages. Went through the drive thru and tried the teriyaki chicken. It was really good and a healthy choice. read more

Ordered a large hot coffee (tasty on a 13°F day!) and heated everything bagel with honey walnut cream cheese. Upon pick-up, was told no Everything nor Sesame bagel. Only varieties that sucked ass or tasted like drywall from the Great Recession was left. WTF? I thought this was a bagel place! Staff was great trying to find me an alternative. I eventually (after much angst) settled on a plain bagel. This is definitely NOT the Panera Bread I remember from the early 2000s! Enjoy! read more

Panera Bread - Nearly got SCREWED on my drink! Ordered (and paid for) [see receipt] a LARGE drink. Got handed a REGULAR instead. Bollocks! - Sandwiches Near Me - Canton, Michigan

Keep an eye in the food safety, other customers touch your food, and employees put their fingers inside the empty cups when handling them. Waste receptacles are 4 feet away from food pickuo and customers touch these before they touch the food counter. Panera has a defective system for food distribution, they need change customer pickup to something else to ensure food safety. read more

Very Disappointed. Been here many times in the past. Stopped for a breakfast sandwich around 10am. No cars in drive thru. Figure cool quick and easy. WRONG! It took about 8 minutes so I figured great it's being made fresh. Wrong again. That sandwich was disgusting. Croissant didn't taste good. Eggs were cold. Not even Luke warm. You will notice the cheese isn't even melted. No excuse for that especially since they charge a premium. read more

Panera Bread - Sandwiches Near Me - Canton, Michigan

I finally learned my lesson with the Panara on ford road in canton. I went inside, placed an order with Pam. Paid for the order, and was told I was all set and she handed the bags to me. Then I get a call five minutes later from Pam that I forgot some of some of my order. WHAT.. How did i forget, do I work there, did I pack the food??????? Pam wanted me to drive back and I told I could not and then she states what would you like me to do about it, acting like I caused this problem not her. Hey Pam stop acting like your entitled. During this time you have another person in the background telling her to tell me this or that. If this person wanted to talk to me then maybe they should have called me. This is not the first time they have not given all the food that was ordered. Nice way to make extra money Panera. DON'T waste your time there. read more

Ford Rd in Canton location is terrible. All workers talking/ on their phone not doing their job. No one in line but myself and I waited 30 mins for a bowl of Mac and Cheese and a sandwich. Absolutely ridiculous and will not be returning. Food came out cold. read more

The bacon turkey bravo was as excellent as ever. Something about that bread! Delicious!!The cashier forgot to mark the salad in my order to go, so it was on the plate with my half sandwich. When I told the young woman in food prep, she basically said, "oh" and took it off the plate. Within a short period of time she handed me a salad in a box. I asked if there was dressing on the side and she said there was a container in the box with the salad. When I went to lunch today, I put the dressing on the salad and went to stir it, when I noticed it was swimming in dressing on the bottom. Last night, the young woman in food prep had dumped the salad, complete with dressing, into a to go box, then put new dressing in a container on top. The salad was DRENCHED in dressing, and very unappetizing at this point. What a disappointing lunch. Thankfully, when I called on my drive home today to complain, the manager apologized and put my name on a list so I can get a free replacement at my earliest convenience. I appreciated that. My daughter's mac and cheese had more cheese than mac. I find it disappointing that it's just food from a packet that they heat up. Considering this and that the serving size is small, they charge too much for this. My kids love it though. Bathrooms and restaurant counters were clean. Floors were good. The tables needed a cleaning. read more

I ordered a Greek salad with chicken and edamame blend (extra charge). My salad was delivered with no chicken and no edamame. When I called the employee took the info and said they would call me back. When I got the call back I was told they no longer carried the edamame (take it off your website then) and offered a redelivery with chicken or a refund for the chicken and edamame. I took the redelivery option as long as it could be 30 min or less. It came 45 min later, it was chicken and plain lettuce, no tomato, no cucumber, nothing! And on top of that the lettuce was old and starting to brown. I will never order from here again! read more

They didn't have an item available but decided to charge me anyways...when I got home with the order and realized their mistake, I called back asking if they could just credit me back the missed item...their reply was "nope". It's 2020...haven't we figured out how to lookup a past order and credit a missed item? My receipt even says "missed" yet they charged me. read more

Panera Bread - Sandwiches Near Me - Canton, Michigan

Very disappointed in their "grilled" cheese sandwich, it's not grilled it's toasted. The cheese is processed American cheese. The broccoli cheddar soup is thin and watery. The kitchen sink cookie is excellent big enough to share, it should be at nearly $5.00. read more

Good service even though we went there 30 mins to close! We got chipotle avocado sandwich and broccoli cheddar soup. Got chipotle sauce on the side. The sandwich was stellar. The bread was really soft and delightful! We got chips with our sandwich as well. They are very salty. Next time, we'll just go with double bread. Food came out in less than 10 mins! read more

This review is only reflective of my experience today. Ordered 2 whole salads and both looked more like half salads and both were missing menu toppings. I've ordered the BBQ chicken salad soo many times over the years (it has changed a few times on the menu, but some incarnation of it has been around for at least a decade) so I'm very familiar with the toppings. Today had no corn, no beans, no onions. Wtf... read more

Service was horrible. Waited over a half hour in the drive through. Got my order home and they forgot the sandwich in the u pick 2. Too far to drive back. This is not the first time I've received bad service at this location. read more

Fast service, dependable, tasty food. Safe environment... healthy choices are available

Always consistent. But when there is an issue it's resolved through their website. Dedicated customer for years on years multiple locations.

Ordered soup and French baguette. The bread was just bread idk where the crunchy crust was it didn't even look the same and definitely was just bread. Not what I was expecting pretty bummed read more

normally i wouldn't write a bad review as i work in the restaurant industry and understand that mistakes are made. i ordered a margarita flatbread through doordash. doordasher grabbed the right order as the recipient was attached to the box. the margarita flatbread is supposed to have grape tomatoes, and basil leaves. Instead I received a flatbread with sliced tomatoes and tomato juice in little pools on my cold, wet flatbread. Once again i do understand that mistakes happen, but this just needed to be said. Probably won't order from this location again. read more

Panera Bread - this is what their margarita flatbread is supposed to look like. - Sandwiches Near Me - Canton, Michigan

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