We frequent this location over Jersey Mikes across the street as we prefer hot sandwiches over cold. The staff is always friendly and food comes out quick. My only complaint is for the soap dispenser in the women's restroom. I wasn't expecting it to shoot out across the bathroom sink . Maybe the wrong soap is being used for the dispenser. See video attached read more

We were taken care of by two young guys around 10pm. They were incredible! They were very professional, offered our dog a treat, and made our sandwich to perfection. Who ever these high school age closers are; Potbelly, your closers are doing a bang up job. read more

My favorite thing at Potbelly is the jar of hot peppers. The last two times here I didn't even buy a sandwich. I just bought several jars of hot peppers. I tried finding something similar to the Chicago Giardiniera sold at the grocery store and nothing could come close to the spiciness and flavor of Potbelly hot peppers. This location usually has hot peppers available at the front counter. I've also been able to order them at the drive-thru. The sandwiches are good. I like the hot peppers on my Potbelly sandwich, but sometimes there aren't enough peppers and the oil from the peppers soak through the wrapping. Now I use the hot peppers at home on homemade salad, sandwiches, or alone as a snack. read more

Growing up I remember a time when Subway was the only sub sandwich chain that existed. I think the first restaurant that challenged its dominance initially was Quiznos, which obviously hasn't been very successful in recent years. But now we have plenty of options in this particular market, and I am confident when I say that Potbelly is my favorite franchise for sandwiches. It's not even just their sandwiches, but also their soups, salads, shakes and decor (it doesn't hurt that they carry my favorite potato chip brand, Zapp's). This particular location is the closest to my home, and I was itching to satisfy my cravings. We ordered the Turkey Avo and Steakhouse Beef sandwiches with a side of Broccoli Cheddar and Chicken Pot Pie soups. I was very pleased with the service here as well and it helped that I came at a time that wasn't as busy as usual. Overall we were satisfied with our meal, but I have to admit I wasn't a fan of the presentation of the sandwiches. I understand that taking food to go runs the risk of them being messy, but that was never really a problem for me with Potbelly as they were always good with wrapping them. I was annoyed mostly by how thick the avocado was in my sandwich because it made all the other ingredients slip and slide so it didn't hold well. Flavor was there, just needed a little more care. Hopefully this was the exception and not the norm here. read more

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Potbelly is one of my favorite sandwich shops, with the Hammy being my go-to. Today was no exception. Delicious, friendly service, clean...glad I stopped in! My only complaint (and hence the 4 star) is that there were no Cheese Sunchips! Oh, and I hate the napkins...they are too small! read more

Potbelly - Potbelly Canton MI - Sandwiches Near Me - Canton, Michigan

To start with, my wife's sandwich was made wrong. She called, talked to the Manager (Colin), who was very professional, and he offered either an in store credit for the next visit or he'd remake the sandwich if I wanted to go back up there. Since she was hungry (hangry at this point), I drove back up there. He apologized to me, remade the sandwich and gave me a couple of coupons for our next visit. The best part was when he admitted that he realized he made the first sandwich. LOL The second sandwich was perfect and we'll go back. Overall it was a good experience, we're all human. Thanks Colin! read more

The best sub place around. I say it goes Potbelly, Jimmy Johns, Jersey Mikes, and Subway. We didn't eat inside so I can't rate the service. Although the food was delish. I got a BLT of which the bacon was crispy just the way I like it. The insides also really cute decorations so I definitely want to eat inside to enjoy the scenery on Ford Road. read more

Potbelly - Sandwiches Near Me - Canton, Michigan

It's fast, made to order, hot, with great bread, and refillable soft drinks. Or Oreo shakes (!!!!). What's not you like? When comparing sandwich options, I always go with Potbelly. Subway, Five Guys, and Jimmy John's can't compete with that toasty toasty goodness. Plus, the staff are typically nice to chat with while your sammy cooks. The ambiance is the same from place to place, and usually has plenty of space to sit with chairs that don't crush you. ...And now I'm hungry for sandwiches again. Dammit. read more

This is my go to place for subs, soup and salad. This is one of my comfort food spots that always hit the spot. I'm loving the apple walnut salad and the pot pie soup currently. I love that I can always get soup all year round. Great staff!! read more

I ordered a pizza melt and this is was I received. There is avocado all over the sand which/wrapper. Absolutely unacceptable. Why would you serve this to someone? read more

Potbelly - Pizza melt. - Sandwiches Near Me - Canton, Michigan

Regular potbelly - regular menu - friendly staff. I go here quite often. Each time I enjoy going here. Just short conversation with the sandwich artist or a joke and relaxed bite. The place is kept clean, some times they have live music. My favorite here is Mediterranean veggie with EVERYTHING on it.. Add the pickled peppers to the sandwich.. Yum.. read more

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I've never tried this restaurant before, but now it's one of my favorites. The bread is amazing and the sandwiches tasted amazing! The broccoli cheddar soup was the highlight of my entire meal. The entire family are huge fans of the Mac and cheese! Will be returning, soon! read more

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Food is always fresh and awesome. The employees are very friendly and willing to help you. We have been back multiple times and plan on many more! Great place to go to eat. We have never been disappointed! read more

This place is the slowest pot belly's I have ever been at. Only two cars in the drive thru and it takes forever to get your order. If it weren't for the fact they have the best chocolate Malts we wouldn't come at all. Every time we are here it takes forever! I think paint dries faster then waiting in their drive thru for just chocolate Malts. read more

The guy making our sandwiches was visibly sick, sweating, sniffles, and breathing from mouth. Really hope our family doesn't get sick. The young lady who rung us up was friendly but the guys, not so much. Plenty of people standing around, they should have given the guy a different job to do if he couldn't go home. read more

Still outstanding, place your order online and the line goes much faster! Tried the Mac and cheese and the wreck salad this time both were delicious! read more

Can't this company help this store out with staff? How aweful is this company at managing? How can a store close its dinning room because of no staff? Help your people Potbelly. The drive thru line is ridiculous here. 20 minutes just to order. Seems like one cars order is taken at a time and then that order is made before taking the next order. I feel bad for the one person working in there but to me, this really reflects bad on Potbelly's management. read more

We placed a large catering order for a conference (less than 24 hrs in advance) and beginning with the phone call to inquire Kyle was excellent. He was through and patient while discussing options. Have always loved Pot Belly but the raves from the attendees said it all, they all went back for seconds. I highly recommend this store and their food! read more

This is the same standard quality, service and food that you'd get from any Potbelly's restaurant. I'm only in there at night mid-week which makes for a quiet place. Sometimes they're out of a certain soup at 7pm and weren't prepared or expecting anyone to come asking for a cup of broccoli cheddar. Either way-they accommodate and brought it to our table once they had heated some up. No complaints. Drive through can occasionally take longer than normal fast food places. read more

Got two sandwiches today. One was just ham and cheese for my kids. The worst sandwich I've ever received. There was basically one small piece of ham folded only covering half the sandwich and even less cheese. I actually can't believe whoever made that sandwich thought it was okay to serve. Half of the sandwich was literally just bread. Definitely will not return! read more

Potbelly - Sandwiches Near Me - Canton, Michigan

literally the worst sandwich ive ever had. How do people like this place. Mediterranean. PUT some damn dressing on it. The bread was burned and I could taste it. Turn down the over. ugh...basic as ever. Subway would have been more appetizing & thats saying a lot read more

They have given me the wrong sandwich in my delivery order THREE times now. Each time I ordered from here again I waited several months and then I figured, they couldn't possibly mess up that bad again. But they do. I live outside of their delivery zone so have to order through Doordash, but the mistakes have not been Doordash's fault. The outer bag containing my order always has my name and order info on it. But Potbelly either makes me the wrong sandwich or gives me someone else's sandwich with their name on the smaller sandwich bag. When I have called the store, they just say they can't do anything and tell me I either need to come in and pick up a new sandwich or contact Doordash. I understand that mistakes happen, but if the store is the one making the mistake, why can't they do anything to fix it?! It's infuriating. If I could drive to the store to pick up a new sandwich, I would have gone there myself in the first place instead of placing a delivery order. I will never, ever go there again. read more

Normally I order the Mediterranean on original, but i wanted to try the flatbread. When I opened it to eat it, it was soaking wet. I wanted to eat my chili first while it was hot, but I was worried the bread would get soggy and gross so I ate it first. It was dripping like crazy, and didn't taste very good. Guy checking us out was rushing us and short. They were busier than normal. Maybe the busier they are the food goes downhill. read more

Potbelly - Wet bread isn't appetizing. - Sandwiches Near Me - Canton, Michigan

Had the opportunity to swing in here for a quick lunch on the way up north. It was around noon and the parking lot was jammed so I figured I'd have to wait 30 or so minutes but that was not the case! I ordered 3 Cuban sandwiches and I was in and out in 10 minutes. The sandwiches are hot and the bread is crunchy on the outside and soft in the middle. The cuts of mean we're fantastic and a great combination. It was 30 bucks for three sandwiches, 3 chips, and two waters. I highly recommend stopping in there for a lunch break if your close by and pressed for time. read more

Canton finally got a Potbelly's of its own. I had the Big Italian (with peppers - gotta get the peppers!) on multigrain bread and cup of Cream of Tomato soup. Soup was indeed creamy and had a nice hint of basil. The bread was fresh and the sandwich was great. I am fan of Jimmy John's, but a hot sandwich for the same price range is a big plus to me. Going from memory, their prices probably beat Quizno's comparing hot sandwich purveyors. With outdoor seating and a little bit more atmosphere (even if it is only franchise cheeseball), this place will easily put a big dent in the revenue of our local Subway, Jimmy John's and Quizno's. read more

I've been to this particular Potbelly three times now, and I know my experience was not a fluke. I ordered (via drive-thru) the "A Wreck" sandwich Bigg (extra meat) on multigrain bread. Each time the sandwich was constructed like a work of art. It looked like I would have expected, and tasted even better! I also tried their SouthWestern Chicken soup and it was great! The prices are pretty darned reasonable considering the product quality. The staff (I've had different one's each time) are so happy, professional, and really seem to enjoy & take pride in their work. I wish I encountered more of that on a day-to-day basis! Keep up the good work! read more

Potbelly makes a good sandwich. I like the fact that they are served on toasted bread. Differentiates then from some of the other places in town. I've been through drive thru and have also sat in their dining room. Last time I got the chicken salad sandwich and it was tasty. Everything tasted fresh and high quality. read more

Quick and yummy. All I got today is an Italian regular size sandwich. Very flavorful. read more

Potbelly - Italian sandwich, original size. For me, two meals. - Sandwiches Near Me - Canton, Michigan

The workers in the drive thru are always excellent. No attitude...very professional...They are fast and the sandwiches are always delicious and accurate no matter how long the line is. Thanks for the great service and food. I love the meatball sandwich add bacon :) best potbelly location in Michigan!!!! I drive out of my way from Southfield to patronize this location. It's my favorite Potbelly!!! read more

My favorite thing about Potbelly is their oven baked subs. I also like being able to choose the toppings I would like on my sandwich. My 2 favorites are the roast beef and the chicken and cheddar. The potato salad it really good too. I recently tried their sugar cookie and brownie cookie and they were both soft and chewy. Another interesting fact is they serve both Coke and Pepsi at this location. They have shakes as well but I haven't had one in a very long time. The one plus about this location is the drive thru. Sometimes you just want something other than fast food. read more

I wish I got a bit more sandwich for the money, but man oh man is that a good sandwich! Always clean, good service. Fair quality ingredients. The competition is gonna get Wrecked! read more

Great drive-thru service with a quickly made sandwich. This location is always fast with the most delicious sandwiches around. Get The Wreck for sure. read more

This place is just OK. The subs are decent but nothing really makes me want to go here anymore. By the time I am done eating from here I wish I would have gone somewhere else. The service is excellent and should be commended. I'd certainly eat here before Subway though. read more

Food was good but the facility was dirty. None of the tables had been wiped since prior guests and the floor was filthy. I do not plan on going back. read more

I think that I will stop by Potbelly for lunch today. I'm glad this came up in my suggestions list! Sometimes, I order through the drive through and sometimes I sit and eat inside. I always order a skinny with a coke. Its clean and the food tastes good. read more

Excellent sandwiches, friendly faces, and speedy service gives Potbelly it's well-deserved reputation as one of the nation's top sandwich chains. The loyalty program is also top-notch, including a smartphone app that allows you to pre-order, customize, and pay for your food, once you've linked a card to your account. It also functions as an e-gift card that you can refill whenever you like, all within the app, if you don't want to allow it to direct-draw from your card. read more

What's not to love about Potbelly?!? They stay open late, and even were friendly about taking my order when they were technically closing. It's hard to see from the road, but plenty of parking. read more

WOW, THIS PLACE BUILDS ONE OF THE BEST SANDWICHES IN TOWN! We love this place... My wife and I go here once in a while to unwind. As soon as we hit the door, we are greeted with a friendly "hello" and smiles from everyone! Great sandwiches made the way you want them. Keep up the great work, John read more

I have to say that this is my favorite sub shop and I absolutely love when I get to go here. I've had a few of their subs but my favorite is the turkey and Swiss. I really enjoy their oatmeal chocolate chip cookies also!!! read more

This potbellys is horrible!! I've found plastic in my food, received soggy brown lettuce, they can never give you a side of hot peppers when you ask, and if you want all the topping on your sandwich don't count on it. If you want a good potbellys there is one in livonia I'll be making that drive from now on. If people can't even make a simple sandwich how will they ever make it in the world. My generation is screwed! read more