I Ordered the Baker's dozen since it is Tuesday. That means 13 bagels for a reduced price My husband and I decided that we would eat two of the bagels for lunch They needed to be sliced and toasted I asked if they could do so and a guy working behind the counter agreed We needed to buy coffee and spread. The representative rang up the charge and said I had 2 rewards I needed to use. $5.00 each She said I have another $5 expiring on the 30th. I got two bakery treats for our friends We went outside to eat. Nice Rodiron furniture. However there isn't much room for patio seating on the side of the store plus, it is right at the ordering station for drive through. Actually, While waiting on my husband, I thought someone placing an order was talking to me. That is how close the tables are to drive through ordering Before we left, I opened the bag to check the order and saw no plain bagels. I had ordered 9. I went back in and the rep working the register immediately expressed regret and said they forgot to put the plain in. She immediately packaged up 9 bagels and once again expressed regret. Our experience at this Panera were extremely kind and customer centered Will we go back again? You betcha! read more

Today I had a pick 2 with 1/2 bowls of Sesame ginger chicken bowl: Grilled chicken, edamame, cucumber cilantro, shredded red cabbage, charred broccoli, herb brown rice rice, candied black pepper almonds, arugala, sesame ginger dressing and 1/2 bowl of autumn squash soup. The soup was really good as always. The sesame chicken bowl was OK, not much flavor, the fireplace was not on, which I was looking for on such a cold day. The servers at the counter were pretty nice. Everything is just average so I gave average stars read more

Panera Bread - Pick 2 soup and bowl - Sandwiches Near Me - Fishers, Indiana

1.9.26 went in on a 3pm for a coffee and to meet a colleague for a work mtg. It was nice that we could take a little booth for about two hours. Staff was friendly. I tried the creme brulle latte. It was good and it one to pick if you have a sweet tooth! #yum #ReviewsByRL read more

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perfect customer service, i ordered my food and came through the line 10 minutes early and they offered me a complimentary drink as they waited on my food to be ready. it did take a bit long but i did place it a bit early. very nice and very well mannered too!! read more

At first was not pleased because the worker did not follow my written instructions of very light ice, but this was remedied and then it took eight minutes to get my bagel and cream cheese, but I was left with a good impression overall from the wait staff and the manager because they had great senses of humor and chatted a little with me before I left. That made me feel much better about this location and their service. Clean location inside and overall good service just a glitch at the beginning. read more

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one of the food preps took the time to get me extra sauce for a sandwhich even though the tiny container gave her a very difficult time. she did so with a smile on her face and was very kind and happy to help! read more

I'm baaaack hahaha the last time I got Panera I had tried their new spicy chicken sandwich and THIS time I tried their new Buffalo chicken melt. Last time I said them trying a chicken burger was not their thing. THIS time I think I melt was RIGHT up their ally. There was a small mix up getting our roof but it's nothing we couldn't fix when we got home. I also got their Wild rice & chicken soup. Forgot to take pictures, but all was just too good and I was simply too hungry. The papaya, passion fruit green tea is always a refresher. read more

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Many years ago, this was my favorite restaurant in the area. Now, unfortunately, I can only give it two stars. I was there in the evening and they've gone fully electronic, there was no one at the front of the house where the bread and cookies and cash registers were. I managed to order my food and got a combo meal. The Caesar salad looked attractive, but there was a large core of the lettuce in the salad, which typically is not done. While the core is not lethal, it just can't be easily chewed by a human. I got a toasted sandwich Which was way smaller than the picture showed, or I remembered, and whoever prepared it put too much of things that were wet in the bottom piece of toasted bread was totally soggy. I had to flip it over in order to eat it.. I just picked a random booth to sit at, but then I noticed it was fairly gross. It may have been wiped clean, but it did not had a good cleaning in a long time because food was stuck under the wall. The ambience is OK. You still have the individuals sitting at the big table with their computers out talking on their phone doing business. It's really sad to see this iconic restaurant go so far downhill. And I would consider it pricey read more

Panera Bread - Food on the wall of the booth that had not been cleaned - Sandwiches Near Me - Fishers, Indiana

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This location is so Molly amazing thanks to this one staff member who always has a positive attitude every time I have been there! He also provides good recommendations for foods to try...I asked him which sandwich I should get and he recommended the chicken faccocia...and it did not disappoint! I am typically a take the top bun off person, because the bread seems to r the she away from the flavor...not this bread...it worked together perfectly. The only reason I give 4 stars instead of 5 is due to the price for what you get ratio...it tends to be on the higher end...so more like an every once in awhile treat for me...or if I'm working remotely...it's a nice place to grab a bite and get your work done place. If you are looking fir a social hangout, their fireplace seats are a nice comfy spot to visit friends or family...plus their booths add an element of cozy too.:) read more

Panera Bread - Sandwiches Near Me - Fishers, Indiana

Ordered breakfast for a work event and I was pleasantly surprised how easy and customizable it is to order online. The pastries were pretty tasty, bagels were ok. My favorite is their Asiago cheese, it didn't even need cream cheese it was so soft and tasty. Definitely a quick and easy order ahead option if your looking for breakfast for a work meeting or just to say Thank you to your employees. read more

Panera Bread - Bagel/Pastry box - Sandwiches Near Me - Fishers, Indiana

Sip Club member here. Suddenly and without warning, they have removed ALL cups for the customers. Even when I order my Sip Club drink for rapid pick-up, they don't even put the cup on the pickup shelf. Never an employee at the counter to ask for a cup, so not sure what we are supposed to do? Guess I will start bringing my own cup from home? I'll make sure it's a really big one to make up for this huge inconvenience. One more misstep away from me canceling my Sip Club membership and never setting foot in here again...ESPECIALLY after they jacked up the price so much. Do better, Panera! read more

This review is for rapid pickup. I placed an order on the app for breakfast. I had customized the sandwich to add tomato slice and spinach. My breakfast was ready on time, was cooked to order, and tasted delicious. My over-easy egg was indeed over-easy, just the way I like it. A nice experience for a quick breakfast order snd pickup. read more

Panera Bread - Over-easy egg breakfast sandwich - Sandwiches Near Me - Fishers, Indiana

So disappointed. We love Panera. However... I received my Turkey Bravo sandwich WITHOUT TURKEY! read more

Panera Bread - Supposed to be a Bacon Turkey Bravo?!?! - Sandwiches Near Me - Fishers, Indiana

Well I usually love Panera. It's a solid option for a fairly healthy lunch. My daughter usually gets the classic grilled cheese. At THIS location, her sandwich was two barely-grilled pieces of thick bread with a small Kraft-single-like piece of cheese slapped on. The two pieces of bread were not even melted together by this congealed bit of (I guess?) cheese. DISAPPOINTED. My daughter was not comfortable asking for a new sandwich, she was too shy. Other foods were marginally good-- Caesar salads and broccoli cheese soup. Please try a little harder next time, Panera. read more

Panera Bread - Classic Crilled Cheese Disappointment - Sandwiches Near Me - Fishers, Indiana

Lost my appetite, Disgusting bathrooms, feces on floor, wall. Left without purchasing.

First time ever going to Panera. I'm a salad lover so my family gave me a gift card to try salads there. Ordered a Greek salad with chicken. After getting my order I drove to work only to find no chicken on the salad. Had to go through the day with just salad, no protein. Lesson learned, check your order before you leave. read more

Yesterday evening I went through your drive through window and ordered a Cordon Blue Chicken sandwich. When I got home I found my sandwich had only 4 folded up slices of ham not even covering the bread and absolutely no chicken. Plus there was an over abundance of white salad dressing of some type that it was running out the sides and making the bread wet. I had to try and scrape it off! What a mess. If I had been in the store I would have returned it and demanded a refund! I'll think twice before ordering from Panera! read more

I placed an online order with a time to pick up my order. I waited 15-20 minutes past the time the order was to be ready, only to arrive home with a substantial part of my order missing, including the bacon from a BLT. The manager would not give me credit for the sandwich, did give me credit for my soup. I've had many issues with this particular Panera. Guess it's time to give them a pass. read more

The amount in a 1/2 salad should be called a 1/3 salad. Got a 1/2 green goddess salad and there is barely a cup of salad in the bottom. Doesn't even fill the container to the 1/2 way mark. With the prices they charge they should at least give you a full serving. Not worth the 10.00 I was charged for salad and drink. read more

I would give no stars if I could. Worst Panera experience I've ever had. Their "customer care" is terrible and they won't return your messages if you have a problem. I ordered a frontega chicken sandwich for delivery and it came WITHOUT CHICKEN? There was one tiny sad piece. How can you charge $6 for a sandwich and leave out the main ingredient? read more

Panera Bread - Frontega Chicken sandwich with one small sad piece of chicken. - Sandwiches Near Me - Fishers, Indiana

Attention: Check your food for hair. Spent over $30 on salads using drive through option. Daughter was first to gag, then found two more hairs in another salad. To the trash they went and to the bathroom for us to gargle Listerine. Disgusting. Will not visit again. read more

When I heard they ran out of the charged Lemonade, I erupted into a vicious shriek in the panera parking lot. Fortunately, my blood pressure lowered when I learned they still have the tasty broccoli and bread bowl. I mean whoever thought of an edible bowl deserves a Nobel prize. A bowl, made of bread? The greatest invention, ever! Thomas Edison who? Am I right? The invention of the millennium! But why stop at bowls? What about bread plates, bread spoons, bread chairs, bread toilets, bread airplanes? I'm really on to something here, Panera, call me. The only minor issue is that I always run into that morally bankrupt personal injury attorney Peter Francis Menchetti and his weird sons. Their orders are SO embarrassing, bagels with butter. BUTTER? It's cream cheese or bust my mans. Don't trust attorneys who make commercials going after beautiful, innocent owls AND then wind down after with plain bagels covered in butter. They should change their name to red flag and sons! read more

Unmatched customer service. There was a "Team Lead" by the name of Colbe that went way above and beyond for me. If only there were more people like him in the workforce! read more

What happened to this once great chain? I waited forever, no employees, no breakfast pastries. It's like they gave up

This Panera is awful. I've tried to call the restaurant on two different occasions multiple times and they literally never answer the phone. Tonight they forgot my bread bowl on my Togo order and did not put the sauce I ordered on my sandwich. Of course I can't reach a person at the restaurant! Last time it took 20 minutes for my curbside order and only because I went thru the drive thru. For the prices they charge, it's a ripoff. read more

The most obvious downfall to this location is...location. It's definitely not a place that I would recommend if you're wanting to get off the highway, grab a bite, and get back to your travels promptly. Between being a decent distance from the highway, to just being in an odd spot in a high traffic area. It's a total pain to access. So I order our food in the drive thru. When I got to the window, my card was taken promptly, and then it was quite a wait...as is typical of Panera. One of my granddaughters was asleep, and the other woke, as I'm sitting there waiting, and demanded my attention. So I was distracted when she finally came back with our food, thanked me and told me to have a nice day. I heard, "Have a nice day," and my autopiIot says "we're done. Go." I was more focused on getting pulled over and giving my granddaughter her food, to even notice that she had never given me my tea. I didn't notice until I was about to get back on 465. Annoying and frustrating, to say the least. Also, not a single napkin. So I make my way back, and decide that I really don't want to wake up a 2 year old and carry both she and her 1 year old sister in to get my tea. Besides, I've already started eating and so has the 1 year old. I pulled back in the drive thru and just told myself to enjoy the ability to sit and eat without driving. Let's just say we were all done with our food after waiting 4 cars deep in line. A few hours later, I'm scrolling thru my notifications on my phone, and notice the amount that Panera is attempting to pull from my card is NOT the same amount on my receipt. My receipt says I was charged $17.79, but they are attempting to pull $21.34. Yes, $3.55. But still...what the heck? After wasting nearly an hour on the phone, between the store manager and then the 800 number he passed me along to, I got the strangest "possible" explanation. Supposedly some payment systems will automatically tack on a gratuity fee if one hasn't been included, and supposedly this extra charge is supposed to "fall off" when the payment clears. My exact response was, "Um, but I bought lunch at Panera...sooo..." She didn't seem to appreciate that. She said, "Surely you've seen that before?" Nope. I've never seen that because where it's acceptable to tip, I tip. This is Panera...there's a drive thru and people don't tip INSIDE the "cafe" either. And there isn't even a "tip" option on the receipt. I really don't appreciate a different amount being pulled from my card than what I agreed to, no matter what the amount. read more

Panera Bread - I don't appreciate being charged anything other than what I agreed to when I handed over my card. - Sandwiches Near Me - Fishers, Indiana

About a tablespoon of chicken salad on my sandwich. How cheap and chincy. Skip this place.

Missing something - yeah, the meat... Got a couple of pick twos with frontera chicken sandwiches. Appears they forgot the meat. Think we will skip the $20+ joke and go elsewhere from now on. read more

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I will never eat at this Panera again. Second time my order has been messed up. When you call no one answers the phone and my call isn't even during peak hours. Don't go here. I'm reporting my issue to corporate too. read more

I ordered a grilled cheese and it literally looked like someone shaved their beard over it. So many hairs, actually disgusting. They couldn't even give me a new plate either after they remade it, I still could see a couple hairs on it. read more

Always forget part of the order.......this time it was the bread, still, if you ask me please put it in.

Ordered through Uber eats but yet once again, they can't manage to actually get all of the order in the bag they leave all the sides and then if you call them they're actually shitty to you about your order. What train your people to do it right I'm not ordering from this place again. Paid too much for not enough food and on top of that bad customer service. read more

Especially appealing breakfast choices. Staff very helpful, especially for drive-thru read more

Good, standard Panera experience! Dined in, it was overall as good as expected. I feel like there was a lot of negative reviews, so I thought I would share a positive experience. read more

Wow just Wow. Ordered grilled cheese and tomato soup. Got it delivered. 50 minutes later. Got some anemic grilled cheese sandwich. I got greasy bread with maybe 2 slices of melted cheese. I don't think it even saw the grill. The soup and sandwich were both cold. The soup wss good. Not going back there. read more

Panera Bread - Sandwiches Near Me - Fishers, Indiana

Food was good as always customer service was awful. It was like pulling teeth to even be acknowledged and there were three associates literally right there. They were too busy dancing or being told by manager playfully what work she did that was their responsibility that day. read more

Ordered carry out. Upon entering the store, my carry out was not ready (ETA was 10 minutes). Got there 20 minutes after the initial online order. Therefore, order was late by 10 minutes... store wasnt even busy as it was almost 8pm on a weeknight. To make things worse, when the order was ready....realized They completely messed up my order. 1. Ordered a bowl soup. They gave me a medium cup sized soup. 2. They didnt even put the lid on correctly on the to go soup cup... soup was leaking out of the brown bag... 3. Green goddess salad was very dry... green leafs were kind of old and stale. 4. Ordered a large fountain drink... they didnt give me a cup... had to ask for it. Anyways, this panera location is very poor from service to quality.... dont waste your time there. Rather go to the panera in noblesville on mercantile rd. read more

8:45 pm Thursday, September 13 experience This was a painful Panera visit. Typically, Panera is one of our go-to options when it comes to drive-thru with some healthy flair. This particular team seemed very heavily concerned with closing up for the night and not providing a strong experience for their last few customers of the day. We waiting in the drive thru line for 15 minutes after we ordered the food. Upon pulling up to the window to receive our food there were a few more disappointing pieces to the puzzle: the music was jamming inside the kitchen and there was a sloppy vibe to our window staff - I'm opting not to include her name but her hair was quite sloppy for being in the food industry and she kept touching her hair which seemed to be the cherry on top for the sloppy scene we were seeing from the window. I get that we were one of their last customers of the day but service needs to roll through until the night is officially a wrap. read more

We ordered food from the Panera online delivery app. We waited two hours for our food and it's still had not come. So we checked on the app to track our driver and saw it was canceled for no reason. My friend then tried to call Panera but didn't get an answer she tried five times and still did not get an answer. I am sad. And hungry. Panera you really let me down I can't believe this this location has hurt me. read more

Panera Bread - This is how I feel inside - Sandwiches Near Me - Fishers, Indiana

I have been a devoted customer of Panera since they opened, however their quality and consistency has declined considerably. A few weeks ago I ate at the 96th Street location in Indianapolis and had the best Chicken Frontega sandwich I'd ever had. In fact it was so good, after I finished I went up to the counter and thanked the man who'd made it. I went to the same location this past weekend and it was a total disaster. I bought two meals. I requested lettuce and mayo on my daughter's sandwich and I have a lot of allergies so I'd asked to have several ingredients left off my sandwich. I also paid $3 extra to have them put bacon on. I always check to make sure everything's in the bag before leaving and it was so I went on to my daughter's office. That's when I discovered the mayo was missing on her sandwich, and the lettuce was all these little pieces rather than leaves - it looked like it had been chewed up by a rabbit and fell off as soon as she picked the sandwich up. Not only were the ingredients I was allergic to and specified NOT be included on my sandwich on there, the bacon I'd paid $3 extra for WASN'T. Also, there's a sauce they use on the Chicken Frontega sandwich rather than mayo. It looked like someone had just poured it on the sandwich and then slapped it together. The sauce was all over the place and there was so much it had made the bread soggy! I wasn't about to drive all the way back to the location so I just threw the sandwich in the trash and called the location to register a complaint - they weren't busy when I left, but someone picked up the phone and then hung it up. Needless to say, that's why I've given them a one-star rating. I would give them a zero-star if it was possible..... I love Panera's food (usually!) and this experience won't keep me from going to other locations, but it will be a long time before I go back to the 96th Street location. read more