The manager is great. But she has NO control of the expensive prices! The new chicken sandwich is only Ok. The bun was only room temperature and too thick, the lettuce ear was chintzy and the dressing was barely in the middle of the bun! I eat the edges also. . Why no dressing on the edges? And the sandwich estimated price is $11,99. . What a ripoff..... there a sign that says free drink if you order the chicken sandwich, but the cashier charged is for both of our coffee's, I asked for a refund of one coffee! When the order is wrong I was supposed to have been given of a free pastry snd she didn't offer anything! I'm finding costs are far too high at Panera. read more

So after a long weekend with not the usual healthy fare (when in Rome) stopped on way back from Paso to the The Bay Area. Im on a restricted diet, so got the warm grain bowl (GF) and didn't notice that it's got quite a bit of hummus and tahini on it- I did notice yogurt and asked for it to be omitted. When I saw the finished bowl with added condiments, i only showed displeasure. Rodolfo, the manger sensed this and immediately offered to remake it....and it was the height of lunch rush. That's excellent customer service and made the bowl taste that much better. Thanks Rodolfo read more

We love Panera's selection of bagels, soups, salads, sandwiches, but the one menu item my kids go back for is the pizza. It's so simple yet so delicious. We've had it on the go before games or classes. Definitely a winner in our tummies! read more

I ordered the ham agh and cheese on farm bread. I paid for a whole sandwich but only received 1/2 read more

Panera Bread - 1/3 sandwich - Sandwiches Near Me - Gilroy, California

I came here for a bite to eat with my wife opted n our way to Santa Cruz. It was pretty good! Staff were friendly and tables were clean. My wife an I ordered from the 'pick 2' menu. The Chicken Chipotle Avocado sandwich was delicious, and Mac 'n' Cheese was good too. The drinks are great, especially the blood orange one! The portions are a bit on the small side and it is a bit pricey for what it is, but was overall a decent meal. read more

Panera Bread - Sandwiches Near Me - Gilroy, California

Customer service at 745 on a Sunay is horrible. Couldn't think of what I wanted to add because cashier kept huffing and looking at her watch, then tells me "this orders going to be to go", um okay... then after I complete my order she asks is this for here or to go..well you just told me it had to be to go! Wow.. just a rude all cashier for sure. read more

Pretty good sandwiches along with great desserts!! I order through DoorDash and they always are kind and I haven't had any problems with them. I highly recommend!! read more

Ordered a green goddess for pickup got home to realize it was not even halfway full even though I ordered a full salad !!! For 13 bucks plus tips I expect better salad!!!! read more

Panera Bread - Sandwiches Near Me - Gilroy, California

Love it. My favorites are, broccoli cheddar soup and fugi Apple chicken salad. Yum and the bread is to die for.

I just got home with my to-go order, 2 Fuji Apple Chicken salads, which is my fave here, and there was almost no chicken. I know times are tough, but come on! I had the same salad a couple of weeks ago and it was amazing. Today, not so much. I'm pretty disappointed, will stay away for a while. Another one of my favorite places going downhill. read more

Panera Bread - Where's the meat?! - Sandwiches Near Me - Gilroy, California

Stopped in to wait for a friend to join me for lunch. Tables are limited and my friend was 15 minutes late. The wait staff and manager were so gracious and didn't give me a hard time for waiting to order. When we got lunch the food was delicious. Great sandwich and soup combo. Then of course had to have a pastry for dessert. Good coffee too. It's been so long since we were able to visit with one another and enjoy a meal indoors. The friendly employees made the day so much more enjoyable. I can't thank them enough for making our day out so special. read more

This panera is always so clean. The employess are friendly as well. They gave me the wrong soup and fixed it right away. read more

Panera Bread - Bbq mac n cheese, turkey avacodo sandwich with a side of chips. Delicious - Sandwiches Near Me - Gilroy, California

Great customer service. Ordered a chicken Caesar sandwich, no longer on the menu, delicious! Amazing desserts, the carpet definitely needs to be vacuumed, full of food, tables need to be cleaned off. read more

I am beyond disgusted by the level of disrespect and rudeness I experienced while in the store. Honestly we went in there to get our pick up order from the shelf we got it and asked politely you know about the sodas that we added to a receipt because there's no option to select fountain drinks on the menu so we out of them in the special instructions hoping that they were just add them to the order or charges separately whatever it may be but we asked for two sodas please do sprites. The woman at the register comes back with some heavy attitude saying that well you know we didn't or they didn't bring it up for us so we have to wait in line and then they'll ring us up for sodas. I mean if we had the time to stand in line and wait we wouldn't of ordered online for pick up it's completely defeats the purpose of what their supposed mission is. Then another woman came up and gave us just the same level amount level unnecessary unnecessary negativity and argumentative comments instead of listening to us the customers and hearing what we feel the issue was. Ultimately just the worst customer service I've in a long time really ever come in contact with I do not recommend going to this place ever find a different Panera bread it's worth the food. And not to mention we put "please" on the request. We sat outside and ate her food and called them to talk to the manager and to be honest I don't think we were actually connected to a manager I think it was just the same rude cashier that we spoke to inside but we voice our concerns then in our frustration and not only were not offered you know just two drinks to use the whole situation but we were instructed to go inside and stand in line so we can pay for the two drinks. The least they could've done for this problem is comped us two sprites and maybe taking the time to show us on our phone where it is we're supposed to click fountain drink for future reference. I've worked in customer service for 15 somebody years and in all my years in different industries and everything I've never once found an excuse valid enough to treat customers way they treated us. read more

Panera Bread - Receipt - Sandwiches Near Me - Gilroy, California

Save your money and go somewhere else!! This is the worst sandwich I've ever had! I had a turkey blt and there was just a ball of turkey in the middle, like how am I supposed to eat that?!! If I'm paying $10 for a sandwich I expect it to be ready to eat not have to fix it myself! I'll never be back!! read more

Panera Bread - Sandwiches Near Me - Gilroy, California

This is location is ok and I say this statement "loosely". The couple of times I've had a meal -dine in, I couldn't find a table that wasn't sticky, especially the booths. I've witnessed co-workers complaining to other or about other co-workers, and the customer service is scrambled with only one person manning a register - this is every time I go to this location. However, the salads, soups and paninis do not disappoint. I just get it to go, keeps me sane. read more

Panera Bread - Power Kale Caesar with chicken | a little salty but good - Sandwiches Near Me - Gilroy, California

I placed a online order for pick up. I did not see a box to pick for sodas, there was only coffee and smoothies so I put in the extra instructions box - 2 sprites please- when I went in to grab my order I did not see the drinks so I asked the girl at the register about them and she responded very rude to me " well you were not charged for the drinks that's not how it works so you can stand in line ( mind you the line had about 6 people and I was already running late) and you can pay for them " I thought this was very rude and unprofessional. She could have explained this better to me but I didn't really get why I couldn't add the drinks in the extra instructions box if I couldn't find the drinks I wanted. I had walked out at this point and called to speak to a manger , this person was just as rude telling me no one else had ever had this problem, pretty sure it was the same girl who "helped" me inside . Needless to say , find a different Panera bread besides this one. Every employee in there was rude, as I started to talk to another girl in there she to was rude didn't say a word and just turned her back on me and didn't say one word to me. I think this misunderstanding should have resulted in 2 free sodas at the least . I never once was rude to these girls and as you can see I put PLEASE on my online order! read more

Panera Bread - See the 2 sprites PLEASE and they put a question mark.. like really ? They should know what that means and charge me for them. - Sandwiches Near Me - Gilroy, California

This shopping center is always one of our stops on the way to and back from LA. We've eaten here few times and it's always been OK but not great. On the latest stop here we ordered... Tomato Mozzarella Panini - OK Bowl of Clam Chowder - OK I asked for bread with my soup and ended up with an apple. Who eats apple with soup? The staff seem always in a hurry (even when not busy) which causes mistakes in orders. It's happened several times. The bathroom was dirty with paper towels all over the floor. read more

The most horrible Panera... the girl on the front "manager" Spanish young girl on Jan, 28 at 5:30 pm gave such a rude and unwelcoming attitude. As my wife and I were walking in my wife was looking for a mask in her bag as she did see the front signed warning about wearing mask. She couldn't find one in her bag as she left it in the car and asked the "cashier manager", if she has any available she rudely responded that there are two signs in the front entrance in case next time we don't see them. It's not a big deal we get it but the attitude was such a low class unneeded welcome and terrible customer service. The next time we walked by her she gave us a dirty stare also.... She made us feel very uncomfortable.. we wanted to leave as fast as possible.. also no napkins or toilet paper in restroom, out of several menu items like (BREAD) or avocados .. won't be returning read more

I want to share a out Landis bunch of crap that occurred at the Gilroy store.I took a senior citizen here for some soup . He has a bad kidney and can only light. He ordered three small bowls to eat. This store charge him $22.00 no senior discount. This totally a ripoff and this company and store has no compassion. Please don't patronize is store in Gilroy. read more

This is the third time this place is getting our order wrong. This time a smoothie is missing. The driver said he never got one from them and the delivery slip shows "order modified" and the smoothie is not checked like the rest of the order. I called and got this arrogant chicky poo who called herself manager on the phone and laughed when I told her that I want my money back for the not delivered smoothie - they are expensive. She blamed it on the driver but this is now the third time they are doing this to us and we had different drivers. The staff especially the manager are either thieves or complete morons. Do NOT order there! Gilroy has many good places to order and eat. This local Panera is not one of them! I will inform corporate of what is going on there. read more

I am late to the Panera train. It has an amazing selection of breads (my weakness) and everything always looks super fresh. The egg breakfast sandwich on ciabatta with cheese and bacon was honestly the best breakfast sandwich I have ever eaten. No lies. Delish! This place has it together. I have never waited longer than five minutes for my food. In fact, I usually get the food by the time I fill my cup at the end of the counter. A Gilroy staple. Love it. read more

Panera Bread - Tuna sammi - Sandwiches Near Me - Gilroy, California

My family and I, enjoy coming to Panera for breakfast. Usually, the food is amazing and worth the wait. However, the 1st time I tried their online ordering, there was a mistake with my order and it could have been easily prevented. Once I ordered, I showed up at the allotted time and picked up my order with no issues or wait (I had paid online). I ran out to my car (no one called out, tried to warn me or even looked my way) and after starting it, had a bad feeling and decided to check the contents of the food bags only to find that I was missing a salad. I went back in to find that they didn't have the salad mix I had requested so they had not made the salad (not even a note on my food bag to warn me). My phone number had been on the order, this could have been avoided and my time saved. To Panera, please use a customer's number if you need to contact them. They will appreciate it. read more

Ordered a jalapeño cheese bagel to go. Got home to a burnt bagel without jalapeño or cheese. Disappointing. read more

Panera Bread - Burnt bagel - Sandwiches Near Me - Gilroy, California

I always enjoy coming to Panera Bread and the Gilroy one is hands down my favorite location. The staff is always nice and the food is hot and delicious. Great place for a light meal while shopping. read more

Panera Bread - Pick 2! Broccoli cheddar soup and turkey avocado blt - Sandwiches Near Me - Gilroy, California

Panera is always good pleasant and efficient staff wide open parking and access wide menu selection everything can be had without bread excellent coffee very nice corporate commitment to "clean"eating my new "go to" for travel food needs almond butter instead of maximally athrogenic peanut butter though read more

I lived in St. Louis when the St. Louis Bread Company, the precursor of Panera, was born. I loved the soups and breads and sandwiches and baked goods. It was great that when Panera bought them out and expanded they kept all the original items I remember and added more. We don't have Panera in Hawaii so when I travel I have to get my fix. I got some of my favorites, the cheddar broccoli soup with French bread, and a ham and Swiss on sourdough. They were as good and fresh as I remember. Service was fine, albeit a little slow. Things have gotten a bit pricey, too. I feel bad for the folks who have had bad food and/or service experiences. Luckily all my experiences over the past 25+ years have been good. read more

There were flies on the pastries and the pastries were hard to bite into. The cashier didn't even care that there were flies on the pastries. They claim to be a clean environment for your food but yet they let flies on the food. read more

Passed by better on a Monday night and placed an order for 5 items. The restaurant didn't look too busy. After half an hour of waiting (which is really long at a fast casual place) I asked the cashier to check the status of my order. There was one person making food and she was 20 minutes backed up. Try couldn't find where my order was and couldn't give me an estimate of when I'd be ready. With a hungry family of kids waiting, We requested a refund (which took another 5-10 minutes for him to process.) this place needs to get its processes in order--- can't expect customers to wait around for 45 minutes for fast casual food. read more

I love me some Panera, but this place is a little underwhelming. The food came out quickly (too quickly?), and it was obviously thrown together. My children's peanut butter and jelly sandwiches could not have been slapped together in a more careless fashion. In the middle of the bread was a thick and small chunk of peanut butter with a splat of jelly on it. Nothing had been spread evenly on the bread. The kids were too young to care, but as the paying parent, I would have appreciated a little more pride in preparation. All the sweeteners were some off-brand too. Kind of weak, if you ask me. The adults' food were OK, no problems there. I know it's just Panera, but it still seems like these folks could slow down a little bit and make things properly. read more

I always come here on my roadtrips to NorCal. It's conveniently located and open in the early hours for the morning haul. The sandwiches and salads are great. It's pretty decent fast food. The salads are usually overdressed and sometimes the sandwiches are greasy (if you get paninis). The prices are like Corner Bakery prices. The breakfast is blah, though. The breakfast sandwich was pathetically puny for $4. Totally tiny. I just wish they had healthier options. Everything sounds healthy but then I find it too sweet/greasy/salty/creamy. But all in all it's good. I love Panera. read more

I love panera bread. This one is no different. Nice staff. Clean. Good food. Keep it up guys read more

Panera Bread - Asian sesame chicken salad with bread. Yum - Sandwiches Near Me - Gilroy, California

Gilroy is not overflowing with healthy lunch options and since I'm "trying" to eat better I tend to come here when I forget to pack a lunch. I really like the shrimp salad sandwich when it's in season and the chicken apple salad sandwich is pretty good too. The soups tend to be a little salty for me or to creamy? Maybe I'm just overly sensitive. Service is always friendly and the restaurant is generally hopping with happy customers. They have pretty good breakfast options of your basic pastries, beagles and fresh bread along with cookies, muffins, dessert bars and rolls. But my favorite of all time is their souffle's. OMG they are so good and sell out fast. Very much like a quiche but better. The crust is flaky, the fillings are creamy, and perfectly cooked. My mouth is literally watering as I write this. That's how yummy they are. I got greedy one time and ordered 2 for myself and ate both. I was in a food coma for hours! I think the prices are a tad on the high side but I've found that they are at least consistent across most of their chains. Unfortunately the consistency of the food at each chain is not. But this one seems to be all good. The only think I didn't care for was their chopped salad. It wasn't as "chopped" as I've had at other places. But that's the least of my concern. Overall the food is good, service is good, they get your food out promptly and they do it all with ease. So if you're looking for something a little healthier than Panda, Dave's or Sonic, this place will give you what you're looking for. Don't get me wrong, not everything here is healthy. They have plenty of oh so good but horribly bad for you choices too! And don't forget to try one of their egg souffles. YUM! read more

They ran out of white bread and all flat bread. I ordered a chicken noodle soup with bread. The food was very bland and the bread was rock hard. Never going to Panera again! read more

Panera Bread - Bread - Sandwiches Near Me - Gilroy, California

We have a few Panera breads in my hometown of Fresno and i love them, so i decided to go to one while visiting here in Gilroy. My husband and i went at about 15:00 and it was not very busy. However we had to wait awhile for service even though we were the only people in line. We got our food pretty quick and sat down to eat. I went to grab drinks for us. Passion papaya tea and agave lemonade. Right away from the container it looked off, wrong color and foamy and coagulated. I was hesitant to try it but i did. and they both tasted so off. I'm hoping i don't get sick. It was warm and tasted like it had been there for days. Besides that though everything else was fine. read more

Well Panera on Gilroy just got worse. I said never again but my son loves the Mac and cheese so I gave it one more chance. Hard to believe but the portions are even smaller. There seems to be some recipe changes and not for the better. Also, they stopped delivering the food to your table. I don't mind picking up my food, but if you change a major function in an establishment , give a girl a heads up. Don't SHOUT come get your food number..blah blah blah. So after 20 min I went to look for food and was told they had shouted my number and my mobile device with said number they give "buzzed" to get the food, so it's my fault the food is cold. FYI my number didnt buzz. Maybe they can use those working buzzing numbers to relax some of the staff, so we can get better food and service. The food was more than cold. Not sure how soup gets ice cold in the middle and hot on the rim. After being reprimanded for not hearing the shouts or my number not buzzing, I thought it best to put our food in a togo container and not risk what may happen to my food if I asked for it to be warm. Nice job screwin.g up a elsewhere great place. read more

Going downhill The place is dirty and needs to be cleaned up. The food was just ok for the price but.. cold coffee, dirty windows, cushions were creepy dirty, and the floor hadn't been cleaned. Tables were not bussed Very sad to see the consistency going away. Hope they read this and get it under control read more

First impressions count. Walking up to the entrance and the place is liberally sprinkled with litter. A visit to the men's room did not improve my outlook, as I stood sideways at the urinal to avoid the water on the floor from toilet overflow. Just gross. read more

Panera is a healthier alternative when you are dining out. Fresh soups, salads and breads. Their pastries look delicious but fattening. The apple crunch muffins are great. Panera listens to their customers and has returned to serving a half French roll with the pick two combos. Look for calorie counts posted on the overhead menu or pick up a table menu at the counter and take your time to decide on what you would like to order. Caffeine free soda, teas, smoothies, and coffee are extra. read more

Panera Bread - Pick 2 Greek Salad & tuna on honey wheat - Sandwiches Near Me - Gilroy, California

So I ordered a cup of soup and they gave me what's in the picture which was only half filled. I've been to many other Panera breads and they fill it up even though it's only a cup. Also the bread I order was really stale and cold.I wouldn't recommend coming here at all, I also tipped which I wish I didn't. I will NOT be coming here ever again. Please save your money and go elsewhere where the portions are what they are supposed to be. Maybe it's the staff here that need to be better trained since it must be very hard to fill it more than half way. Anyway that's my 2 sense, the other day I went to Panera in Santa Barbara and they filled it to the top. I would expect the same and nothing less from other Panera's. Very disappointed please look into this branch of Panera. Thank you read more