I express my sincere gratitude for your consistent efforts in ensuring that I have pink cookies. Your thoughtful remembrance of my preference holds great significance for me. While I am uncertain of the individual responsible for this gesture, it deeply impacts me, and I am deeply appreciative. Additionally, I must extend my heartfelt appreciation to Cayson and all other managers for your unwavering support and dedication. I understand that your schedules are often demanding, and I am deeply moved by your willingness to go above and beyond to make me feel valued and appreciated. (what am I gonna snack on whenever these beautiful cookies go out of season) read more

Panera Bread - Tulips 6 pack - Sandwiches Near Me - Quakertown, Pennsylvania

Ordered ahead for some standard stuff. On the one hand, things were cold (hot sandwich and soup). But at the same time, this was because they didn't put the soup in and had to turn around and go and get it. They questioned whether I did get it by emptying the bag on the counter and then they picked one up that was off to the side and put it in. Gave it back to me. No apology, no nothin. Wife just came over to ask for a fork because they didn't put one in the bag despite checking that box. Was going to give a couple of stars but just the whole, no apology or willingness to make it right. read more

Messy dining area. Seats are all torn up. Dishes everywhere. Employees picking their noses and mulling around. Out of bagels. I could keep going, but the truth is you are currently eating at the only place young people come to hang and work in an environment surrounded by rural decay in the sprawling wasteland of corporate sprawls. read more

Very good Great food Cinnamon Buns Good prices and clean Go a lot for all type of food read more

Bought 2 salads. I ate mine when I got home and pulled hair out of bowl. As I have short hair I know it wasn't mine. I called and was told they would send me coupon for replacement salad. I am still waiting and that was 6 days ago. My daughter came home from work and ate her salad and yet again pulled hair out of hers. The food is usually very good (although we don't like new menu) but overpriced. But after pulling hair out of 2 salads in same day and management not caring I won't be back read more

If I could give zero stars I would. $21 for this small container of chicken noodle soup. This is supposed to feed 4. Mostly broth, little to none chicken or noodles. Total rip off. Stay away from Panera. read more

Panera Bread - Sandwiches Near Me - Quakertown, Pennsylvania

I found this particular Panera location to be awesome. Crispy grilled cheese with hot tomato soup. Delish! I know that's a kids go-to meal but every so often I get that craving. I did not order the pick 2. Just a whole sandwich and some soup for dipping. I really appreciated that they have chips and a baguette. While I won't eat that much bread after the sandwich, I like to take the chips with me along my car ride since I travel a bit. Clean location. Friendly staff. They also offer self ordering kiosks. Nice location. read more

Panera Bread - Grilled cheese & tomato soup - Sandwiches Near Me - Quakertown, Pennsylvania

Worst Panera location ever!!!! They are always not prepared for a 7:00 opening. The hot water, some of the coffees, iced tea and some times the half and half containers not out. They are always still getting the food from the ovens after opening. I have ordered Greek salad on several times and did not receive the correct dressing for the salad. They don't chop the cucumbers in small pieces anymore. The place always looked disorganized in the morning. I let my intro priced sip-club expire, so I won't be back. read more

Pretty good Cuban! Great soup! Wrinkled apple! I've never gotten a bad meal here although the service is not always friendly. I've had a few employees who appear to want to be somewhere else. On a positive note, the bread is always fresh. read more

Panera Bread - Chicken & wild rice - Sandwiches Near Me - Quakertown, Pennsylvania

Horrible experience...AGAIN! Ordered a bagel pack at 8:14 for an 8:40 pickup to take to a business who did a great job for me. Order received and credit card charged. Got there... no order. I received a message that my order was ready. Worker kept repeating it's Bagel Tuesday and we ran out. Really? My order was supposed ready. She said she was getting me the manager, for what I have no clue. Maybe so HE can tell me it's Bagel Tuesday. I left after 20 minutes waiting for him. Now I have to wait 7-14 for the credit on my card. Last time I do business with Panera. read more

This is the worst Panera, employees just argued with me that utensil were in bag, when clearly they weren't. They also told me to wait 1 more minute for the order, when 10 minutes past, I followed up, and they said it would be just a moment. 2 customers walked in complained about inaccurate orders, when customers left, supervisors just laughed and said " on that note I gotta go" and proceeded to leave. Stay away from this disappointing place. read more

Very poor evening at the Panera Quakertown drive-thru. Let me state that it is a drive through so utensils should be given. I even asked are their utensils in bag- I was told yes. Got the soup/salad combo and received a fork. No napkins. No option for apple or chips so they threw in bread but no butter. When it came to the drink it looked like iced tea and she said no its Diet Pepsi. She said it probably looks that way because it is watered down. What! Anyway, it was no syrup to it. They replaced it. Seems to me there were about 5 people standing in the drive thru area and they could have gotten it right. I spent $13 for this and was pretty upset to have the issues and then having to slurp my soup. Disappointed. read more

BEST SERVICE EVER IN A PANERA!! Best management the afternoon of February 7th!!! Because I know it might change according to who is leading that day. I was the pickiest client and they went beyond an extra mile to serve me with excellence!! Good job!!!! read more

This is a typical Panera: nothing amazing or terrible. It's a chain. But the food is good and the people are nice. Only thing is they could use more people cleaning up between guests at the tables since it's not as clean as it could be. read more

Panera Bread - Soba noodle bowl. So good! - Sandwiches Near Me - Quakertown, Pennsylvania

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Terrible customer service! I got a you pick two and my sandwich was kid size. I'm sorry, but it was quite pathetic when I could eat a sandwich in two bites. None of the employees behind the counter offered to do anything. I think you need to retrain your associates on how to leave your customers feeling ! read more

Panera Bread - Baby size sandwich - Sandwiches Near Me - Quakertown, Pennsylvania

My soup was delicious, I got the hunk of baguette with it and a "Summer Fruit Cup" on the side (I 'm on a carb controlled diet for my diabetes, there are many pitfalls eating out...even here) but this meal was just right! And VERY yummy too! Used the drive through...I never knew there was one! I've only ever been to the store in Airport Square...a few miles south on 309 from this location. read more

I love Panera Bread but this place is not good at all. No staff at the register so you're forced to use the self service kiosk which is horrible during a pandemic. Then when I placed my order on the filthy kiosk I was informed that the only side available was an apple. No bread at Panera Bread? Completely on your own, no service (even though 3 employees were standing in the food prep area) get your own cup, get your own pager (which they don't use), wait for your pager to go off and when it doesn't go to the counter and get your cold food. read more

Slowest drive thru in the area. Don't go here if you want your food within a normal fast food time. Waited over 30 minutes with only two cars ahead of me before giving up and leaving. read more

Health means everything as you reach older years in your life and taste and flavor plays a factor as well so as far as foods go you can't beat all the positive aspects of this restaurant. read more

The worst damn location ever. I waited intentionally for an hour just to see how long it would take them to do my curbside order. They never came to the car even after I alerted them. I can't say what I really want but they need all new staff. I walk in and no one greeted me and they were busy having chit chat amongst themselves. This has happened on more than 3 occasions from the Quakertown location read more

I've never NOT heard the staff sh*t talking large pick-up or catering orders. I use different Paneras multiple times a week for work meetings and it's extremely uncomfortable that every time I come to pick up the food I hear rude things being said about the person who placed a large lunch order, or the order itself, at lunch time. I'm sure that sucks and they are always busy but today was the fourth time it happened and it's super off-putting. read more

I was quite disappointed with the amount of chicken on my smoke house BBQ sandwich. For the amount you charge for the food the quantity should match the cost. Also, i feel you should really ask people if they're okay with bread ends. Don't care for them myself. The only reason I'm giving you a2 is because the Mac~n~cheese is wonderful. read more

I know a lot of people are big on the Panera chain as a whole and I truly can't wrap my head around why that is? I've now been to three and every time something has gone wrong between extreme indifference from the staff (in NYC) to the store not having a good portion of their menu available (Wayne, PA) and now this one which practices extreme portion control. Allow me to expound. Last Sunday I was in the area and following orders to pick up some kids meals and a "Pick Two" I ventured inside to take care of things. The ordering process was fine as the store was dead and the two kids at the register were just standing around talking. The order is finally done and ready to go after a maybe fifteen minute wait which seemed too long considering that I'm the only one waiting for food and hardly anyone else is in the store. Upon further review when I get the goods home there are problems. Like Alex L. mentioned in his review the Turkey sandwich is miniscule. It maybe was slightly bigger than a hockey puck. That's nice and all I suppose when you're paying hockey puck prices but not at almost five bucks. For five bucks at Subway I could have put the lovely wife in a carb coma with a footlong. Now you would think that would have been the only instance except it wasn't. The accompanying soup also was maybe 2/3 filled and the kids mac and cheese cups were also far less than filled. Now mind you this bears no relation to the flavor of what was made as everything tasted fine but when you're paying this kind of money you kind of expect full portions not portion control. Never. Again. read more

Ordered the pick two. Broccoli cheddar + Sierra Turkey. Not sure if its a trend with Panera but the Sandwich seemed smaller than it was at other locations. The sandwich was okay, just very small. The soup was not too warm unfortunately. Not sure if they forgot to put my soup in the microwave or something. The plus of this location is the amount of sun gets in here. They have large windows that allows a lot of natural light in. Going to stick with the pastries and tea for now. read more

I ordered the pick 2 - lobster roll and Mac and cheese. On the way to my seat I bumped into someone and half my lobster chunks plopped onto the floor. I asked what they could do and they gave me a new roll and didn't take the old one! Excellent customer service. Now they have a customer for life! read more

Panera Bread - Sandwiches Near Me - Quakertown, Pennsylvania

I don't think I've ever had an order that was correct. Today, for who knows how many times, the order was wrong. This is the only place I order food where I have to open the bag and inventory every item. Why??? How hard is it to get an order correct?? Maybe have someone in charge of checking beige they put it out. The worst part is the place wasn't even busy this time. Just a total lack of management and supervision. Way to lose a customer. read more

Service is terrible, online order was supposed to be ready a half hour ago. Called the manager, no one answers the phone. Understand the problems with hiring and covid, other people are walking in, eating, and leaving. Severe management problems here. read more

Walked in to place two large cookie/pastry take out orders, besides being looked at like I had 3 heads, the manager pointed to a bunch of package cookies and said, "Our cookies are right here." Lovely presentation. Sorry to bother you. Went somewhere else and spent my money. Thanks for the heads up on poor service. read more

A word from the wise to the teenagers at Panera: you whine about customers in the break room, not while they're sitting 5 feet from you. The food is fine and the place is clean, but here's the thing... there are a lot of food combinations I personally do not like. I do, in fact, find a lot of them gross. That doesn't mean I should loudly complain about it while making it for a customer though. It might even be better to wait until the customer who ordered the food you (and the other coworkers you were complaining to) think is gross is not within earshot. Wild thought, I know. I am sorry you thought my sandwich was gross. Yes, I admit my topping choice is kind of weird. Thankfully, you're not the one who's going to eat it. This Panera has the dubious honor of receiving my first ever negative business review. It doesn't feel good, and I don't like getting people in trouble, which is why I didn't say something to management or point out any specific employees. I know they probably won't see this, but in case they do? It's not hard to wait until the customer leaves. read more

I came in just now and I was told they were close at 7 but I saw outside they were opened till 9 and there were still people inside getting food and eating in read more

I love how some young kids want so much money at their job but part of that job is great customer service. The young girl at Panera bread this morning had a horrible attitude and actually thought it was funny being rude to me. I talked to the manager and he basically treated it like a joke! Nice job Panera bread! (Quakertown 8am) read more

I made a slight error on my order and the Manager Mr. Wayne assisted me and a great fashion made me feel good about the error lol but Great service Great staff really really clean and the food is delicious !! read more

Ah, the Quakertown Panera, a bastion of nutrition among a highway strewn with downtrodden diners, greasy pizzerias, and so many fast food joints that you can see their neon burn from high atop Melt's Level 3 bar in Center Valley. Yes, Panera is fast food too. They'll insist that they're "fast casual," but I like to reserve that adjective for sweatpants and jorts. And while those two wardrobe items tend to be the preferred choice of Quakertownians, at this Panera you're far more likely to see power-suited realtors clacking on their laptops and Ugg-booted college freshmen snickering over their iPhones. The food is fine. Unlike most Quakertown restaurants, they serve vegetables, though their kale salads usually hit the plate with the greens still partially frozen. The bread is good. The soups have given me weird intestinal bubbling. I've never had any of their desserts. Usually I leave with the feeling of: "Well, I'm glad I didn't eat at Bubba's Potbelly Stove!" Note, not: "Boy, am I glad I ate at Panera!" The real treat of this particular Panera though, is the people. For whatever reason, the nexus of 309 and 313 must have its own unique gravitational pull, drawing in a diverse and varied populous. During the times I've visited this location, I've overheard the following... *A balding, middle-aged man doing his damnedest to sell a high school baseball player on becoming a partner in Amway: "The owners of this company make a billion dollars a year. And they pass that on. They encourage that. Do you know about probiotics? You should know about probiotics. Amway sells them, you know." *A teenage employee (male) talking to another teenage employee (female) about when his friend took shrooms: "He showed up my house and told me that he fell asleep in somebody's yard and that he didn't know what was going on, but that he was tripping balls. And then he told me the same thing again." *A trio of teenagers (two female and one male) detailing the plot line of The Fast & The Furious series, in its entirety: "I mean the guy's name is Vin Diesel how awesome of a name is that Vin Diesel except that it's not really Vin Diesel it's Mark Sinclair yeah that's really his real name he was born Mark Sinclair crazy right?" *One middle-aged woman talking to herself. "Hmmf this is ooh umm uffff bread is errrr hmmf why can't ooh ohh this chair hmmmmmm." There's also pretty much always one family here who lets their kids suck back soda and go wild. These little maniacs will jump on the booths, climb the shutter features attached to the walls, roll around on the floor, and, once, I think I saw one ascend the flue of the faux fireplace. Watch your elbows as you eat that partially frozen kale salad. And remind yourself: At least you didn't eat at Bubba's Potbelly Stove. read more

This location is one of the cleaner ones in the Lehigh Valley...even when it's busy, they keep the tables clean. It's kind of a pain to get into (that whole shopping center area is a bit of a mess) but a lot easier than heading to the Whitehall mall area. Just another Panera chain, but it's one of my favorite fast casual...good soup, salad and sandwich choices and not horribly priced. The only times I've had trouble was when preordering a meal via Rapid Pick-Up. They will inevitably be out of something, and instead of calling you to ask how you would like to substitute it, they won't say a word at all. You'll get there, not see your food in the pick up area, and then have to wait in line for goodness knows how long (it gets busy around mealtimes) to be told to pick something else/a different bread/etc. Once they were completely out of bread (no idea how that happened), and another time they were out of the bread for that sandwich. So, so odd. And annoying to have to stand in line and wait for a meal that you've pre-ordered for a specific pick up time. read more

I love their broccli and cheese soup being in the bread bowls. Soooo good. I have to agree, when I got the soup, the soup was just warm, wasn't really hot. Their bakery is pretty good, not going to lie. The cinnamon buns are pretty good, I think they are the most popular. They also have a drive through that seems to be a plus. When we are on the run we don't have to worry about having to go inside and ordering, we can just pull up with our car! The service is pretty good too, and they're not slow at all. Obviously it's going to be a bit slow when they're crowded, but that's with most places. It is a little pricey here though, so just keep that in mind while staring at the menu. read more

Always clean, helpful and friendly staff and this location is always super clean. Being in the same industry, it is nice to see that the MOD is very helpful to staff with bussing, ringing up and cleaning. I have not tried the express pick up but I do enjoy this location. read more

I travel a lot and won't return to the restaurant in PA or anywhere else for that matter. I received poor costumer service when I complained about an issue with my meal. Both the corporate phone center and the restaurant site location are not oriented to rectifying customer's legitimate complaints. You all should give representatives more training in such matters. I was disappointed in the food order and interaction after the terrible meal. I like to be treated fairly and didn't feel my complaint was properly addressed. I wouldn't recommend Panera Bread to a friend and as stated previously will not return. I'm sticking with Chipotle Grille and Chick-fil-A. Do you have a 'no star' rating? read more

What happened to Panera? It was fantastic for years. The last several years have been awful. Inconsistent is the main thing I would say. Neither the quality or the quantity are the same from visit to visit. I keep "giving it one more try" with hope. It has been a let down. When you order a whole size, will it be only filled part way? When you order a salad, will the lettuce be wilted or slightly slimly? My office co-workers used to order lunch frequently but stopped due to the familiar disappointment with the majority of orders from Panera. Again, today, I ordered 1/2 Napa Chicken Salad Sandwich and 1/2 Wild Rice Chicken Soup. The soup tasted off, I did not like it at all. In all fairness, I don't usually get that, so maybe that is how it is. The baguette. It was narrower than it used to be, but more importantly, it did not taste like it used to. I always thought this item was absolutely scrumptious. Now it's mediocre. The main issue was the 1/2 sandwich. I measured the bread. Each slice was thick. 14/16th of an inch. That's almost two inches of bread for a half sandwich. There was a lot of greens and sliced almonds and a few slices of grapes. Virtually no chicken. Like almost none. about 4 slivers of chicken-I opened it to look after one bite. What a joke! It should be called a bread and arugula sandwich. On the plus side, the people working there were hustling and working hard and polite. I don't know what happened to this company. read more

So I finally decided it was time to lose my Panera virginity. And you know what? I regret nothing. I loved my salad. I loved my sandwich and a lot of other people ordered soup so it must be good too (i didn't order soup because it was 90 degrees out, who orders soup in that kind of weather anyway?). The salad (strawberry poppyseed with chicken) had lots of fresh veggies and fruit and the dressing was unique. I got a half size and I thought it was pretty big. I also got a half of the turkey bacon bravo; homemade tomato basil bread, turkey, bacon, and russian-type dressing (whats not to love?). I plan on returning soon to try other menu items that sparked my interest. read more

No eggs at 10:40 on a dead Monday. It's not so hard with as many staff as customers. .... read more