Did a very good job. Good follow up and very attentive. They definitely knew what they were doing…read moreand took all the steps necessary to get the job done. Will use again!

Switched to Solutiant after several years of poor service from several other providers. 1st time I…read morehave been told a project was going to be "Seamless" and it actually was!! Very professional before, during, & after the install.

We lose our connection a lot. Since early July 2026 it's happened 3 or 4 times. Can't get a…read moreresponse from anyone there. We've been customers for at least 5 years and currently looking for new, more dependable service.

Back in February when I was unable to connect with the wifi, I contacted skyrunner and I was…read moreadvised that after the ice storm, the snow and rain was shorting out the service I was advised that it would be fixed by February 24th. Now two months later, with perfectly blue skies...I haven't had Wi-Fi in over a week and a half. I have never experienced such lack of service to this extent with any other internet provider. Wi-Fi is included in my rent and I cannot afford another provider. I am so disappointed in this company.

Spectrum can not provide reliable service for any given length of time . 35 yrs with other cable…read morecompanies, and Spectrum has been down more times in 2 yrs than all other companies 33 yrs combined. See screenshot of their quality below

Charter internet goes out for multiple hours at a time, multiple times per week, sometimes even…read moremultiple times per day.

Folks, believe all of the ONE STAR reviews. Charter service, or lack thereof, is HORRIBLE in the…read moreArden area. Call, lose half day of work, tech comes, issue not at house, work order for service crew placed, service crew arrives don't fix issue, does NOT test to see if issue is fixed, marks service call as complete, drives away. Call, lose half day of work, tech comes, issue not at house, work order for service crew... Rinse and repeat for two years. Charter is horrible and the price continues to increase. Offer $25 service credit and have to have special approval for that large amount. Charter is horrible.

No bars of cellphone service for 10 days!!! Charter blames Verizon. Verizon blames Charter. I…read morecan only contact people if I'm at least 4 miles from my house! Not one tech rep has been able to help! I live in an area where only 4G is available, surrounded by mountains with 5G, so "Sorry, come back when our specialist is in. He'll be here in 3 days." "Maybe he can help you then." If you can avoid both Charter Spectrum and Verizon, I highly recommend seeking service elsewhere. I'm paying about $180 per month for just 1 cellphone, 1 TV and internet!!! They should rename their Customer Service Dept 'Customer Disappointment 24/7' and their Technical Support Dept 'What Tech?!'

as I was trying to leave a lost service tech parked on my property asking me for directions, later…read morewhen I got home I found out his truck left giant deep ruts, as it had rained a lot the night before. I called and filed a claim, was told I would hear back in 10 days, no one called, of course, so I filed a complaint with BBB and found out AT&T doesn't care that they damage your property, they will not fix it and basically call you a liar. The so called executive office that called me even said they do not fix tire ruts in yards......like idiot your lost employee parked in my yard , damaged it and I wasn't even the one that was getting the service and now you won't fix it. Seriously it would take some dirt and maybe a half hour to fix! Like are you even kidding me. This place is a joke. Can't even make it right. HORRIBLE COMPANY!

AT&T has like most large companies gone the way of robo response to solve problems. It generally…read moreleaves more than a lot to be desired. A one hour wait is not uncommon, an a call back from an unknown number that you won't recognize in an age when you don't answer calls from unknown numbers. Beyond dumb. Most devices are fine for 5g connections but occasionally not. Normally you have the option for a 2.4 g connection apparently AT&T decided to merge them making this impossible unless they intervene. Which means days attempting to contact them and no response. Has to be a better solution. Like a human/ humane one.

After living here for two weeks and Maggie Valley, North Carolina I have had service for six out of…read more14 days. I finally had a tech come out which they're gonna charge me for which I think is beyond ridiculous however the tech. Taron phenomenal. As of right now, I have service whatsoever if I lose it again at any point, I will be canceling service and going to Starlink or VERIZON

I wish we had a second alternative for decent internet. I went with the TV, phone, internet bundle…read morebecause its cost was almost the same as internet alone. Then, about 3 months ago, the price went up $40 without warning. I called to cancel TV and phone, which I never use anyway. No explanation for price jump, no attempt to keep the business. Granted, it's pretty reliable and good speed. All of a sudden, I have a $25 EFT charge that no one can explain to me. Not my bank and not Spectrum. Of course, it's the other entity's fault. They removed it one month and we added autopay and replaced the payment method with a credit card, then the fee was there again. Sorry, we can only remove it once. In fairness, when there is a rare outage, they're pretty on top of it.

Do not go to these people. They will tell you anything to get you to sign up. They will withhold…read moreinfo from you. I signed up and left their store thinking I was going to save lots of money. The bills started coming in and I found out what I was not told. I was worse off after my wize guyz visit than I was before I went in.

From the owner: We are the Wize Guyz we save people money on TV, Internet, Home Phone, Security and so much more…read more We are the top retailer for companies such as Directv, Charter, AT&T and AT&T U-verse, EXCEDE (formerly WildBlue) and even Honeywell. By being an authorized dealer for all the major TV providers, Wize Guyz can provide an unbiased opinion on which provider is best for you. Let a Wize Guyz bill consultant help you choose the best package at the best price today.

The Wi-Fi is God awful. It doesn't matter what the ad say. It doesn't matter what the deals are…read more Their service is awful. Their Internet connection is the worst out there. It's 50-50 chances you will ever have connection. If all you have is streaming you're never on.

Even after cancelling on 8/13, getting email confirmation of 8/13, having a spectrum supervisor…read moretell me on the phone that I called that day (to cancel), they're still trying to tell me that I arbitrarily ended my service on 8/25, which makes no sense. If anything, the employee might've told me we had service until 8/15, not 8/25, because the cycle is to 8/15. After years of getting charged way too much for mediocre wifi, they can't even see how their "notes" don't make any sense and that the charge on me is invalid. They now put me as the consumer in a terrible spot essentially saying 1. Pay this now, even though it isn't really owed or 2. Don't pay it and take a hit to your credit. Good times. Last person I talked to was Nessa, a supervisor with Charter Spectrum out of the North Texas Call Center. I'd appreciate if this could be handled without hurting the consumer or dragging on, please and thank you. Respectfully, please drop this charge.