So I had a unpleasant experience at Southern Devil HD this morning. (Before I begin let me preface…read morethis by saying I've purchased 3 motorcycles from this dealer) When I walked in the dealership, not a single person welcomed me or asked what I needed help with. Unfortunately, this is not the first time this has happened at this particular dealer. Then I made my way over to the parts department. I was looking for a cleaner with bug removal properties. There are four display shelving units in the parts department that have cleaning products. All of the shelves are within 15 feet of the parts department cash register and have clear line of sight. There were no other customers in the department and there was one parts specialist. I walked around all four shelves looking at different products and the employee didn't ask if I needed help one time. When I decided on a product and was taking it up to the counter, I noticed a sign on the counter that read, "Rainy Day Special 10% off all cleaning products" When the employee rung up the purchase, I noticed he did not give me a 10% discount. So I asked, "What about the discount?" and he said, "You mean the one that says, (Rainy Day Discount)? I said,"Yes" and I swear he said to me, "Do you see it raining?" I honestly thought he was joking at first but then realized he was serious. He did not give me a discount even though the sign was plainly visible. Between motorcycles, parts, clothing and service calls, I have spent a great deal of money at this dealer and to be treated this way is the final straw. I'll be going to a different dealer from now on.

Deseriee in merchandise is the best! I visited Southern Devil yesterday & she welcomed me with the…read morebiggest smile & made me her 1st priority. She delivered top notch knowledge about the merchandise & above the clouds customer service. I left the dealership feeling welcomed & valued as a customer. If you want to have an experience like I have had, please visit Deseriee at Southern Devil!

Daryl squeezed me in in no time after I got my bike delivered on a tow truck, had my rear tire…read morereplaced and back on the road good as new. Could not recommend a better place to get your metric and standard motorcycles worked on anywhere but here. A++ customer service and compassion!

The appearance of the facility is not really impressive upon arrival, but the personality, prompt…read moreservice, and professionalism in the work completed (front and rear tires replaced) sealed the deal. Convenient to Centre, Alabama as well. Highly recommended!

Bought a 2000 model Goldwing trike in 2011. Great Bike! My wife and I only had it for 4 years,…read morebefore she passed from cancer in Jan. of 2014. It had 104,000 miles on. It ran great while we had it. The only thing I had a problem with was a broken speedometer cable 200 miles from home, on vacation. I sure missed the cruse control. Mike R. Illinois

I had a serpentine belt come apart on me on the highway no one seemed to want to take the trouble…read moreor the time: Tracy and his guys did, and they charged a fair honest price.

The people have it Cherokee are some really good people I was in a jam and owner Tracy went above…read moreand beyond to help me out. So I would recommend this place to anybody that was wanting some honest and for people to deal with on any situation with your vehicle

The record Driver I saw on this location was very professional and nice. He gave me a receipt. He…read morehooked the car up properly and towed it. He was very he was very professional so I was very pleased with Loyd's

They're very professional, prompt and courteous. Their service was quick and efficient. Got a…read moreflat and they towed to tire shop all within an hour time. Thank you!

Diligent and excellent service and repair! Car returned clean and looking "new". Owner had ill…read morefamily member and repair as complex. The repair took weeks, but he kept us informed and felt badly that more repairs were needed once our vehicle went for alignment.

While vacationing in Rome GA, I scrapped the front end of my car and the front bumper pulled off…read morethe car. I call The Dent Guy to see if they could reattach it - he said bring it in - repair completed same day, very quickly! Great customer service!! Friendly and professional!!! I would highly recommend.

Once again we had to call on our friend Corey to take care of a car issue, but this time it was to…read morerepaint our 2004 Honda Accord, which had suffered over the years from the Southern sun and was bubbling on both bumpers and also had a few boo-boo scapes on the fenders. They did a great job in a timely manner, and with a very good price, and I always enjoy talking to Corey. He has a great business that will do good body work on your car at a very fair and reasonable price. Get an estimate from him first before you "get a little work done" on your prized vehicle

Amazing customer service, reasonable pricing. the service was prompt, during rush hour on a Friday…read more The mechanics have knowledge. Definitely one of the better shops I have been arrived at! Thank you!!

The ENTIRE SHOP STILL STUCK IN THE 1960s (RACIST) If I could give this business no stars, I would…read more I went to the tire shop that was closes to me due to my tire being shedded and needing to be replaced asap. Went to this shop, the guy at the counter told me that he didn't know if he had a tire for my truck, he told me to drive my car around the back of the shop and they will assist me with getting a tire. When I drove around the back, there was no attendant there to assist, so I walked up to ask for help. As i asked for help the two white men continued to ignore me. I spoke up thinking maybe it was my low tone. The white guy (mechanic)asked what I needed standing 50ft away from me, I asked if he could come to me because I didn't want to scream across the room, while asking him something due to the noise in the shop. He proceeds to walk towards me as if he was coming to help then turns around and says I'm busy and walks away, ignoring me. The other employees looked at me and laughed, as if they really thought he did something. I walked to the front to advise the guy that initially told me to go to back of what happened, and he says "well it's time for lunch". I immediately left the shop with my tires shredded in pieces, and took my service down the street to Salgado tires, where they handled me with respect, care, took care of my tire In a timely manner!! I will never go back and do not recommend anyone to go to this shithole of a place. They have cars sitting outside that haven't been worked on in years. DO NOT SHOP WITH THIS COMPANY!!!!!