I went for a dental cleaning and teeth check 18OCT2023--my first one in this dental office, as I am…read morenew to the area. A dental assistant flossed a few of my teeth, did a quick polishing, and then the dentist, Michael Slater, came into the room to finish the procedure. In all previous cleanings/checks I have had by other dental offices, a dental hygienist has done the cleaning, polishing, checking the teeth, etc., before the dentist came in to do a thorough check of each tooth. However, at this visit, the sulcus depths around the teeth weren't checked and my teeth weren't scaled by anyone--except for the lingual surfaces of my mandibular anterior teeth, which were done by the dentist. Flossing wasn't done between each tooth after polishing. The whole process seemed out of order and the result an incomplete exam. I was disappointed in the services I received, and will look for another dental office where the cleaning/exam is done by both an effective dental hygienist and dentist.

Dr. Slater is a great dentist. However there seems to be no sense of urgency and no follow…read morethrough. I have been screaming pain for the past 2 months. We'll a plan together and get it to. I'm still waiting. Also, still waiting on that Magic mw recipe to be sent to me from 2 months ago.

This has been the most frustrating and unprofessional experience I've ever had with any medical…read moreoffice. I was given an estimate around $600 for my visit in April, only to be hit with a shocking $2,500 bill afterwards which was received in late June. Since July, I've been trying to get answers, and instead I have been met with rudeness, avoidance, and zero accountability from the front office. I repeatedly asked to speak with the doctor and was told he "does not talk on the phone with patients." At my follow up cleaning in September, I confronted him directly about the ongoing billing issues and the dismissive treatment I'd been getting. He told me, "We will get this taken care of," and took every document I brought - the estimate, the bills, phone logs - everything. I finally thought someone was taking this seriously. Instead, nothing changed. A few weeks later, I received the exact same $2,500 bill with no explanation, no update, nothing. When I called again, a staff member offered a payment plan but then told me the amount I could actually afford was not accepted by the doctor - he needed double the monthly payment. When I asked for time to figure things out, communication suddenly stopped. My calls were not returned, my messages were ignored, and even my email received no response. I was calling weekly with no progress. Today, after months of trying to resolve this with the office directly, I found out they sent my bill to collections without notifying me. After everything, this was how they chose to handle it. I have never dealt with such poor communication, lack of follow- through, and disregard for patient's concerns. Based on my experience, I cannot recommend this office to anyone.

We love it here. Everyone is welcoming and friendly. My husband, son and I really love our Dental…read morehygienist and dentists. They take great care at being thorough, well, at the same time gentle. My son had a bad experience with a dentist when he was younger, but he really likes this place and doesn't mind going to the dentist anymore.

I do not leave reviews very often, but this is that one time a well-deserved Thank You needs to be…read moresaid to Dr. Dawson and the whole staff!!! I am the biggest scaredy cat ever at the dentist. I honestly am so scared that I waited way too long for any simple visit. The whole team worked with us from the moment we walked in the door. Dr. Dawson and his assistant were excellent communicators and eased my high anxiety through constant reassurances and I must tell you I was so happy and so impressed during the whole process of removing 10 teeth! I was awake during the whole time. It was close to 4 hours of surgery, and it was awesome! The care during the surgery was so wonderful and I was cool as a cucumber. The gas used and local shots were administered with my relaxation and pain level in check. I go back in for a bridge and a couple tooth inserts. I'll follow up with the next visit. Thank you all again for making this long over-due visit one worth telling everyone about!

Very gentle, friendly and respectful of their patients. They try to get you in if you have an…read moreemergency or are in pain.

I had braces 20 years ago and since then I've had some regression in the alignment of my teeth. Dr…read more Caudillo was able to help me align my bite and my teeth in three months with Invisalign. Im really happy with the result. Additionally, they have been very professional and sanitary throughout the pandemic and I felt very safe going in for my schedule appointments during my treatment. Thanks to the team there and Dr. Caudillo for making a big impact on my bite and smile :).

This dental office is awesome, to front staffs to back. I…read morehadn't been to dentist in a long time. Im in my 50s. I had dr Grode. Shes a sweetheart. Took her time and explain every thing she does. My daughter and husband see her now. Highly recommended

Quality care . Conservative treatments they don't do anything you don't need done…read more Friendly and caring staff.

Communicate well. Professional and quick. Hand off between care providers is always well done.read more

First visit to this dentist office. Made an appointment for a cleaning and the x-ray tech,…read morehygienist, and doctor were all wonderful. Office is clean and comfortable. Love that I could fill out the needed paperwork online and it was actually in their system when I got there for my appointment. Booked my next appointment and I will be back! Recommend this office for sure!

Horrible. Have been going to this dentist for a few years. Called on a Saturday due to an infection…read moreand am heading out of town for a week on Sunday. I was told since there is a new doctor, he cannot give me a prescription for an antibiotic and that I needed to contact my physician. How crazy is that. My physician is not going to give me a prescription for a tooth infection. I can't help that a new dentist started working there and he has never seen me. Worst place ever. Will never go back. This is the third dentist in less than a year time.

I have been here twice. The first time was a consultation to find out what the procedure would…read moreentail. Everything was explained in easy to understand terms. I filled out insurance paperwork. It took about a month before I got a letter from my insurance company telling me what they would pay. I called the dental office and made a 20 percent down payment before setting up the appointment. On the day of the procedure, I showed up on time after preparing by following the printed instructions I had been given earlier. Someone called me a couple of days before my appointment to make sure I understood. Dental procedures can be scary and produce great anxiety, but this one did not. The staff and Dr.O were so calm and reassuring, my procedure was done before I realized it. Having IV sedation helped that along, of course! Dr. O called me the next day to see how I was and answer questions. So far, so good. If I follow the after care instructions, I'll be able to put this adventure behind me. Recommend!

Website and schedulers say they perform zygomatic dental implants. Was in office today n Dr…read more Ogunleye told me himself that they do not do zygomatic implants. These guys lie to get you in the door.

I had a great experience with Aspen Dental! Especially my dental hygienist (pretty sure her name is…read moreJess) she has done two cleaning for me and is always so kind and walks through everything she is doing! The office was clean and everyone was friendly!

Care was good but I waited a long time. My appointment was at 10am then was changed to 1030 and…read morestill waited till 1145, seen Dr for 5 minutes, waited some more then went to billing. I have 100% coverage by they wanted me to pay up front. Don't understand!

I have been going to Dr. Carter for over a year and half, after a really bad experience with…read moreanother dentist in town. I was scared and worried when I came to the clinic. Dr. Carter and his staff made me feel comfortable and walked me through each step of my care. I was in a good deal of pain when I first saw him. He was able to identify the issue and was able to fix the problem. In all my years of going to a dentist, I would dread the pain from the numbing injection. Dr. Carter has a wonderful method when he gives a shot. I barely feel anything! This past week, amidst the COVID 19 yuck, Dr. Carter and his staff took great care in doing extra cleaning and screening to protect their staff as well as their patients. It is rare that you find such a kind, caring and thorough dentist. Thank you Dr. Carter for all that you do and for helping me with my smile! If you are looking for a dentist, don't hesitate to seek care from Dr. Carter! You won't regret it!

It has been a blessing to be able to work with Dr. Teek's the process has been amazing. They've…read moretaken their time and explain things to me thoroughly just so I had a better understanding what was going on and how we were able to address my problems, so I definitely give them a five star rating they just completely blown my mind and I'm so thankful of them.

After changing insurance, I was looking for a new dentist and was recommended to portal Ridge…read moredental. Could not have made a better choice. Dr. Mark Frill is smart and compassionate as is his assistant Beth, both are amazing! Regardless of what work is needed, they always make me feel confident and rest assured that it will be a pleasant process. The up front are equally friendly and wonderful. Super clean offices TVs in each room and all the good stuff! It's in its own building so parking is easy. I would highly recommend to anyone looking for a new dentist.

There is no better dentist and staff in the entire Omaha area. The ONLY way I would EVER switch to…read moreanother dentist is 1) if Dr Frill retires and 2) when I'm dead. This guy is amazing. He is a professional; a perfectionist; amicable; compassionate; and highly, highly skilled. I've been to many dentists in my 56 years and he has never made my visits uncomfortable or painful. Novocaine? Pffttt. Easy, peasy. Don't even feel it. Not sure how he does it and don't really care. All I know is that he is the best at administering it. Crowns? Had 6 porcelain crowns placed over my old teeth which had to be 'ground down' a bit and not even an inkling of pain or discomfort. My teeth look fabulous now and I'm proud to smile. Fillings? No pain. Remove silver fillings and replace with white? No pain. The staff is amazing too. From the front desk to the hygenists, to the assistants, they are friendly, they remember your name, they remember your kid's names and more. Looking for a dentist? YOU MUST TRY THIS OFFICE! I guarantee you will love it and never go anywhere else.