Absolutely disgusting experience with Ashlynd at Pools By Design AZ…read more I had to delay my pool project and financing for a year because I was battling cancer. Instead of showing an ounce of compassion, decency, or professionalism, Ashlynd chose to be rude, condescending, and outright demeaning. She talked down to me, belittled me over the communication gap, and made it very clear she wanted me to feel small over my financial timing. Let that sink in: I was considering paying this company $80,000, and this is how I was treated. It was arrogant, cruel, and completely unacceptable. No customer should ever be chastised or made to feel "less than," especially while dealing with a life-altering medical crisis. That interaction told me everything I needed to know about this company. I took my business elsewhere, and I strongly recommend others do the same. If this is how Pools By Design AZ treats people before they even get your money, I can only imagine how bad things get after.

We recently had a pool put in by pools by design and they did an outstanding job! Dalton listened…read moreto exactly what we were looking for! If we had any questions or concerns he was quick to reply and very knowledgable! Jake was the project manager and was amazing! He was there every step of the way! We absolutely love our pool and couldn't be happier! I definitely recommend pools by design.

After interviewing three landscaping companies, it was clear to my wife and me that Desert Rain…read moreLandscaping (DRL) was the obvious choice. They brought their extensive knowledge and experience to our project, but also took into account our ideas and needs. This is a family owned and operated business, and that means a great deal. They take pride in their design and implementation services, and it shows in the results. They transformed a bland front and back yard area into a beautiful desert landscape, for which we get many positive comments. We have now contracted with them for monthly maintenance of our yard, and heartily recommend DRL for any and all landscaping services.

We had DRL do de-weeding and landscaping of our front yard. They were very good from the start,…read morefrom planning and design, being flexible with changes in it, scheduling, actual work and completion. They were also very responsive to communication via text/email. Would definitely recommend them for anyone who needs yard work.

My pool is beautiful! It was built on time, even though we had some pretty rough weather in the…read morewinter. They even upgraded our interior for free when pebble tec was out of our original choice! Encantada Pools is one of the best values out there, with lots of extras. I would recommend to all.

Ended up with Encantada pools because we liked the pool designer we started working with and he…read morestarted working there. 2 months after the contract was signed I texted the designer and was told he no longer worked for Encantada pools and needed to talk to the owner DJ. 5 months after the contract was signed and multiple attempts to reach the owner, excavation for the pool finally started. I would leave messages with the office person Allyssa and DJ would say he never got the messages. A new project manager showed up who was professional, responded to calls or text in a timely manner and explained the process. Before the pool was finished, this project manager also left the company. When the hand rail was installed incorrectly with some of the bolts sticking out of the concrete, DJ attempted to blame us for the placement. The pluming for the water features stuck out of the pool decking at different distances from the edge of the pool. DJ also made up conversations he said we had with him in which choices were made that never happened. Overall a sloppy job with lots of headaches. I would suggest going elsewhere.

Matt was awesome in working with us on our design. Great company with great service and outstanding…read morecraftsmanship.

By far the best customer service I've had in construction when it comes to remodeling my home. Not…read moreonly did Matt listen to what I want, he showed me many options, he explained any questions of why/how/what. My outdoor living space dream is a reality from my head.

George and his guys did a fantastic job on my paver patio. Communication was good. Workers worked…read morehard and got the project done within the given timeline. The estimate he gave was fair for both of us. The result is a beautiful patio around my pool and backyard. Highly recommend!

10/10 would recommend Jorge and Co w/ Cardinal Professional Landscaping. I could not have asked for…read morebetter. 1) responded quickly to my request for quote; 2) scheduled estimate for next day; 3) was not only on time but early; 4) Just a genuinely nice person, as were his coworkers when they came to do the work; 5) Got the work done well, within the estimated cost range, and ahead of schedule time wise; 6) Again, just a genuinely nice person who is clearly trying to do right by people.

Excellent service, thanks for coming out to treat and shape our tree! I will definitely be calling…read moreyou again.

Louie has been great! He has been very communicative from the beginning, very friendly and does a…read moregreat job of our landscaping maintenance! Easy to work with! I highly recommend!

Kathryn designed the backyard for my old house and she was so amazing at incorporating my wishes…read moreand what worked in the space. My children and I got to enjoy that backyard so much for years until we moved. She then designed my courtyard in my current house and is currently helping me with my backyard and my kitchen. Throughout the process, she is kind, understanding and fully knowledgeable. She is patient when you have questions and always willing to listen. Her ideas and designs are incredible. She has great taste and an eye for beauty. She is literally one of the best money I've ever spent and one of the best investments I've made. She allows you to take your space and get it to its full potential so you can enjoy it for years to come. I highly recommend her!

I discovered Kathryn on the Houzz website. We were relocating to the Tucson area and needed to…read morestart from zero. I am so glad I found her! Kathryn listened to our needs and wants and came up with a stunning design for our backyard (and front yard also)! The construction team were excellent and we are now enjoying our piece of paradise.

Chirs was an excellent choice for hire to remove my burden of a tree. He was kind and courteous to…read morethe point of wearing a mask during our in-person conversations. After receiving multiple quotes on removing the tree, his price and personality were exactly what my wife and I needed. He professionally removed the tree by first pruning the main branches with high-quality tooling and knowledge. After earning a better view of the situation that he was tasked with, he skillfully removed the main branches to including planning of what direction the branches would fall to avoid hitting my home. After removing the tree, he returned the next day and removed the stump without requesting an additional fee. If you need his help call, 520.647.4957 to leave a voice mail. He works uninterrupted from the distractions of his phone so please, be patient. He'll call you back in the evening time.

Chris has been working in my yard for several weeks now and my yard and bushes has never looked so…read moregood! He even removed our old mesquite tree stump! He is meticulous in his work and I highly recommend him to anyone needing landscaping.

We are very pleased with Tucson Professional Landscaping for doing our patio extension project…read more Right from the first contact, Eddie was prompt and professional. Easy appointment set up to look at the job. He was patient and explained what the job would entail. He put his bid in writing and there was no pressure. We had enough time to make an informed decision. He and his crew showed up within the window of agreed upon and finished 2 days earlier than the promised completion date! The crew was polite and punctual. They were careful and made sure our outdoor furniture were out of the way. The clean up at completion was very decent. Eddie made sure the our irrigation system was working properly and did a walk through with me prior to taking the final payment. The litmus test for me was when our new patio extension got two thumbs up from the Mrs!

We have been a customer for about a year now after a terrible experience with previous company. TPL…read morehas been wonderful! This is an example of what I recently wrote to the owner after their last visit...... Your crew today did an excellent job !. I am very pleased with how they operated and worked together. They were very conscientious and completed things according to my every request. This seemed to be a different crew from last visits but it didn't matter, they were very well informed and answered all my questions. Good to know that all your crew are a reflection of how your company operates. They maintain our landscaping and irrigation system on a monthly basis, do every request, and get the job done in half the time of our previous company. Hard workers that show up on time and are very responsive to our requests.

My yard is so much better than I envisioned due to Nickie and her awesome crew! She really listened…read moreto me and made the best suggestions. They installed irrigation, hardscape, rock, turf and many plants and trees. I went from dirt to a sanctuary for my family. She stayed in my budget, communicated and finished on time. They now do monthly maintenance.

Nikki and her team of guys are stellar! From start to finish was an experience that was an absolute…read morepleasure. We had pavers, gravel, turf, and a fire pit put in. It turned out better than my husband and I could've imagined. Nikki took time to explain materials, ideas, layout, time line, ect. to me every step of the way. I got about 5 quotes and Nikki's pricing is very competitive! Her team of guys are so nice, considerate, and clean. We are so happy with the work and even more the relationship we built with Nikki. We will definitely be using Nikki and her team for every landscaping we need to come!