Their notary service was quick and efficient :) . Jason was helpful and friendly. Definitely would…read morecome back if I need something else notarized.

Quick and easy notary service for 1 document. I was in and out in 10 minutes. Jason is so fast and…read moreefficient. $15 per signature, $10 minimum for no cc fee. There is a small parking lot with 30 min time limit which is super convenient. Woild definitely recommend this place to anyone needing Jason's notary services!

Came by to ship a birthday gift to Florida! Paul, the owner was super awesome and help me get my…read morepackage labeled and shipped out quickly! They had the option of wrapping my package too but I was in a rush! Also I must add it was like a little gas station in there, tons of snacks and drinks I had such a delightful experience and would come back again! P.S there's lots of parking!!

Definitely 5 stars! The service was great. No fuss. Mailed my package and done. Friendly staff…read more Will definitely come back and use the service again.

I just wanted to give a shoutout to Flavio E. For an outstanding Job. You are greatly appreciated…read more Thank you for your excellent customer service. See you all again soon! Jim H.

I dropped off a package here exactly a week ago, on 1/31/26 at 10:20am and this is confirmed on the…read moretracking but somehow my package containing $230 shoes disappeared and never made it to their destination. Per the tracking, the shoes never left the store and there was no explanation when I called both the store and UPS corporate to try and figure out what happened. Since UPS was no help despite being the last to be in possession of the package, I ended up having to involve the recipient/retailer I was returning these shoes to for a refund. Such a headache and quite the disheartening ordeal! I will be using a different UPS location from now on...

Great people! I've used them for UPS drop off many times during my breaks and lunches and service…read moreis always speedy and I'm in and out in a minute-I utilize the 5 min drop off zone spot right out front everytime!

Poppy is wonderful in every way...extremely knowledgeable about anything having to do with mailing…read more, and also effortlessly makes you feel seen, heard, and valued....and the assurance that whatever the situation, it will be handled...5 stars from me..Just a wonderful asset to there Outer Sunset community.

Very easy to work with. We talked over my simple printing job over the phone. I emailed my PDF and…read morehe confirmed when it was ready for pick up. All within just a few hours. Free parking in the back is a bonus. Reasonable prices too!

I love supporting local businesses but only go here if you want smudged prints that you're going to…read morehave to shred anyway, and you're willing to get lectured about how they can't help you because you did everything wrong at the computer station, and have no way of seeing whether your personal information was kept on their computer. I just wanted copies, not to get a lecture. Life right now is hard already, it's not so hard for them to be nice.

This is my absolute favorite UPS store! I live in San Bruno, but I'll throw my stuff into the car…read moreso that when I'm in San Mateo, I can go by the store. I've never had an issue with customer service, everyone seems knowledgeable and helpful. Alex is usually there in the mornings and he's always Friendly, efficient and happy!

Rushed here right before they close to find out notary went home already. They should have all…read moretheir employees certified to notarize or turn it into an appt only service.

Unbelievably rude and completely lacking basic empathy. I went into this store to print and fax…read moreurgent documents. I am currently dealing with a major digital security compromise and a pending police report, meaning I cannot safely access email on my phone and needed to use their customer computer. The customer computer was down. Instead of offering an alternative workaround to help a customer in a crisis, the employee (male with a dark beard, glasses, face mask, and hat) was incredibly curt, rigid, and dismissive. He flat-out refused to help, stating, "This is a business," and even lied by saying he didn't know the address of a nearby sister store to avoid looking it up. I literally stood in front of him and called the Menlo Park UPS store. They immediately agreed to help me print my documents using alternative methods, despite having the exact same technical outage. When I told this employee that the other store was willing to assist, he just gave a lazy, "Sorry, I can't." Avoid this location. If you expect standard problem-solving or decent human customer service, go to the Menlo Park location instead. They actually care about helping people.

Glad this ups store was here to do a notary for me on a Sunday. No other ups store I could find in…read morethe area was able to deliver. Got the job done in 10 min and the service was great for 15 dollars!