We were pleasantly surprised with this neighborhood restaurant. The servers, Jenna and Brianna, we pleasant and helpful. We asked for their suggestions on food and they steered us in the right direction. The chicken saltimbocca was very good. The veal puttanesca was delicious. The portions were big and our dinners came with a salad and garlic knots. The restaurant is BYOB. We had a fantastic meal in a nice atmosphere and the bill was under $35. And there was enough leftover to bring home for lunch tomorrow The staff was so friendly and the meal was delicious. We'll definitely be back read more

Took a bit for the appetizers to get to the table but very good and also for the meals to get to the table good as well a little skimpy on the lunch meats but still good. The. Restaurant well decorated for Christmas and very clean. read more

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This place is lovely! We are locals and this is one of our favorite go to spots for eat-in and take out. Their Christmas lights display is gorgeous, make sure you make a reservation if going to see the lights on the weekends. They are busy, give the staff a chance to catch up and serve you. Everyone is always kind. Their food is great and their dessert is delicious. A great spot! read more

Just left Papa Al's for dinner with friends and realized when I asked for "heavy mayo" on my California Cheesesteak that they charged $1.00 for my " extra mayo"! Are you kidding me? They forgot my wife's chicken she ordered on her salad but all that got was an "Sorry about that", but charging me $1.00 for a spoonful of mayo is unacceptable! Poor job Papa Al's! read more

The service was disgustingly biased! Ignored our family intentionally and took 15 minutes to get water that never came out!

Last week we ordered the chicken parm dinner. In the past it always came with two pieces of chicken that were of a nice size this time there was one piece of chicken and lots of pasta. If this is the way it's going to be I'm not coming back read more

My folks and I wanted to try out a new food Restaurant last night. We went here after someone we knew had their wedding catered through them. I'd recommend this place. My folks said the food was made and tasted like a classic Italian meal they haven't had in a while. I recommend the molten lava cake. read more

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Wow! I was worried due to the low reviews but those reviews are outdated. This place is surprisingly good. We came here for the Xmas decorations. The pizza is very this crust and delicious. We ordered seafood pasta dishes that were amazing- and I am from Jersey and my mother from the Bronx so we know good Italian. And the price was right about $20 each for shrimp and the scallop dishes. The service was perfect and we will return! read more

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I would like to share my experience at Papa Al's in Palmerton Saturday night. We had a reservation for 10 people at 7pm. We arrived at 7, checked in at 7:02 and were told our table would be a couple minutes so went outside to wait so we didn't crowd the lobby area. A few of us walked back in at 7:09 to get out of the cold, a female employee approached me and asked 4 times if we had 10 people, I said yes 10 people. She then came over and said there is a walk in at our table and we could sit over at the bar area with 7 seats for 10 people and start ordering there and they would get us seated when they could (it's now close to 7:30). The people at our table did not even have their food yet. The same female employee then said we were late and her manager told her to give our table to a walk in. I said we were only 2 mins late, she said we were 9 mins late which was certainly not the case. Needless to say I will never return after this experience. I was skeptical seeing they have 2.5 stars on yelp, however the Christmas decorations looked beautiful and lured us in for a girl dinner. read more

My favorite BYOB & Italian!! My husband said the clams casino was the best he's ever had. I'm a huge fan of the eggplant parmesan and you cheese lovers have got to try the Formagia Pizza (4 cheese). I also love the arancini there!! They do not disappoint. read more

Ordered delivery tonight. Terrible experience! Waited 2 hrs and 15 mins for burnt garlic knots and a salad that was missing key ingredients and fried chicken that was cold and inedible. I will never order from there again! read more

A little pricey , the food is not the best. Very slow service. To me the food did not taste fresh at all. I would not recommend this place. Sorry. read more

Their wings, exceptional! Their pizza, below average to bad. The Bruschetta pizza was extremely disgusting. The tomatoes weren't carmelized, the cheese only slightly melted, and there was absolutely no sauce. The basil was barely present with only few sprinkles to show a sign of seasoning. Salt and pepper the menu says, but my question is: "WHERE!?" The garlic was OVERWHELMING. The tomatoes were diced and and had no flavor.. where's the fresh basil? Overall, it was a disgraceful visit to the premise. read more

Papa Al's - Bruschetta Pizza Medium.. - Italian Near Me - Palmerton, Pennsylvania

OVER CHARGED at Papa Al's Tonight and I was told that the prices on the menu are old and not valid and I was told to read the really small fine print at the bottom of the menu that said prices might change. I was told it was approved by Papa Al's lawyer. Really the menu was lawyer approved. So I guess that's their license to OVER CHARGE their guests. Menu price for Chicken Parmesan dinner was $14.95 I was charged $18.67 Menu price for Chicken Caesar wrap was $8.95. I was charged $11.39 Menu price for Personal speciality pizza was $10.95. I was charged $11.39 Total overcharge $7.05 I brought this to the attention of the employee at the register and I was told I was not the first to complain and that she felt I was right. She also said they ordered new menu's. When I asked if they would adjust the price to what the menu stated she could not answer and got another employee. Owner was not present. I was told the owner might be in Tuesday. They would not adjust any of the prices and told me this was common practice at other restaurants. I find this totally not true. Customers should be told when seated that actual prices are a lot higher than the menu. I was left and extremely disappointed at the way POPPA Al's handled the situation and believe Poppa Al's for a local restaurant could have handled this much , much better. read more

Gotta admit - I really like this place. One of the few restaurants that gets it.....they have a huge menu and offer items for every taste buds. They have traditional Italian, Mexican dishes, seafood and good ol' dishes from 'merica!!! Everyone was pleasant.....I read several reviews before writing this and I did NOT encounter the "witch"......I do believe that I saw her, though. She didn't look pleasant or happy but she wasn't rude to me. My waitress (I had her twice now) was nice, knowledge and wise (she knows what she's doing). Seems like they do everything correctly...good food good atmosphere equates to GREAT TIMES. This may turn out to be one of my "go-to" venues. I don't need one word pretentious restaurants....I just like good food combined with good service at a reasonable price. I'll be sure NOT to order takeout and I'll do my best to avoid the witch....other than that - I would recommend this place. read more

BAD BAD RESTAURANT MANAGER DIDNT CARE they upcharged without telling us all the prices. ALL PRICES ARE LIES Doesn't actually cost what they say. the waiter was nice, but left a bad taste in mouth after screwing us over on price. read more

Oh Well here's another negative review about the mean women at Papa Al's. I didn't feel like cooking, so I ordered a pizza for delivery. I had to wait an hour for it to be delivered. The pizza was like $20, and it was ice cold as this has happened a couple of times before. I decided to complain, I called, and I was told bring the pizza back and they would make another for me. I told her I had already ate a slice. She then says that I'm trying to get free food. That pissed me off big time. I told her I will NEVER deal with Papa Al's again. I couldn't believe that she would treat a customer this way. This woman should maybe work in the kitchen or clean the bathrooms anywhere other than dealing with people. read more

This is best pizza in the area in my opinion. The food in general is always good that I order. Very nice staff and good atmosphere.

Amanda is the best she is so sweet she made us feel so comfortable here and she sang happy birthday to my friend without us asking we mentioned her birthday once would recommend read more

Amazing food! I have got to say, I love Papa Al's. This is probably one of my favorite restaurants in Palmerton. Has great pizza and the cheese fries are delicious! The service is good, but other than that, this is one of the best pizza joints in Palmerton ever! read more

The food is okay, nothing great. The woman who owns this restaurant has the nastiest attitude though. She's rude and unapologetic and not professional at all. I've ordered a few times and twice had to call in about a mistake, both times I spoke with her and she was just so rude. I gave the benefit of the doubt the first time thinking maybe she was just having a bad day but both times she was beyond rude for no reason. As if I was inconveniencing her by calling about a mistake THEY made. And seeing the other comments it seems it's a pretty regular thing that's she's miserable to her customers. And that's enough for me to not go back. read more

The buffalo chicken pizza is sub par. The chicken is low quality and crumbly and the hot sauce tastes like it's from a dollar store. I expect more from a restaurant who advertises as much as they do. Disappointing. read more

the eggplant was good, but the pasta sauce was loaded with salt and inedible. we ordered takeout and got a lot of salad dressings but no salads. my coworkers also complained about their meals. I'd rather eat at burger king. read more

Last I checked Italian food should have garlic, an ingredient they have yet to discover here. Very poor excuse for a pizzeria....pizza is probably the worst I've ever had and other food I've tried is just mediocre. Also, they charge delivery when the sign on the delivery car says it's free. Tried to call about the delivery charge. The woman that answered said she was the owner but when I pushed the issue, she hung up on me. Have given them several chances but will not be returning. Would NOT recommend. read more

One star is already to many for this place. The woman that runs this place (samary) has an attitude problem. She should value every person she speaks with. I would never put a penny in her pocket. Not sure what her problem is but as a business owner she should have more respect and curtesy. Not to mention the food is horrible. Save your money and go some where else to eat. I suggest Joey B's (Sherri) the owner there is kind hearted and sweet. She respects and values her customers. It's a shame that a new business like papa als can be so rude. read more

These people are misserble when they answer the phone. God forbid you want to use a credit card over the phone to pay gor delivery. Papa Al's wife definitely has to have bitchy resting face if I had to take a guess read more

Food is shitty, if they remember to make it. Placed an order to go went to pick it up and I was told sorry forgot to make. If I want there food all I have to do is call Tony's pizza or manys roach coach it is all the same food. You think somebody who worked at Tony's would open a place that was original.There is 3 places in town with all the same food. It doesn't deserve one star but I have to or it won't post my review it deserves negative stars. read more

I will never order pizza again based on the convenience of delivery .the pizza was terrible.delivery guy forget my drink then hour and a half later brought me wrong 2 liter.never again will I order here again! read more

Reliable food and good service. I wish they would branch into other cuisines beyond Italian, but it's a good go-to place for lunch!

Ordered delivery at 6:02, we still haven't received our food. Called down there to inquire on our order and they told us, "Listen here, we're busy." I have no issue with busy, I completely get it. The tone and attitude was not needed. A simple, "I'm so sorry, we're on our way" would have sufficed. read more

If u want to b ripped off go to papy al's...the food was ok...but whatever u do ...DO NOT order their OVERPRICED...Horrible tasting desserts.. for 8 bucks a piece of cake that is the worse cake I've ever eaten is the biggest rip off read more

The food is good and delivery is available which is a nice perk. It's menu has many options which is a nice difference

My wife an I just left poppa al's place and are quite pissed. I order a pizza cheesesteak with the sauce and hot peppers on the side. The waitress brings my steak to the table and announces that the cook put the sauce on the steak, would you like us to make another? I say PLEASE so the waitress says no problem. The sandwhich is pretty good but for the sauce which is their pasta sauce - not good on a steak sandwhich. So in a bit she returns with my steak the way I asked and all is good. When were finished the waitress says just come over to the register and I'll ring you up over there instead of giving you a check. My wife says but how much is it going to be so she can leave a tip. The waitress says I'll write up a check for you. Well what this scumbag place did was raised the prices on our drinks and food to pay for their mistake with my sandwhich. My wife was ready to go bezerk right there and then but I said just let it go and we will never come back here again. This was about our third or fourth trip to this rip off joint and our last what a way to build a business, I hope it doesn't last. Your food isn't anything special in fact a little sub par and now in light of how you treat your clientele you deserve to go down thee tubes and sooner the better - SCUMBAGS!! read more

Worked in town for many years and this has become our go to lunch location for pizza or Italian food. Fast service, good food, reasonable prices. read more

Love their food! Great service & a great atmosphere in general. Ordered a buffalo chicken cheesesteak & chicken Alfredo and loved them. Will definitely go back in the future read more

Had a couple of Cheese steaks there that were very good. But then I made the mistake of using the delivery service. I think they had a second order that they didn't deliver and added it to mine! The price was 15 bucks higher than I had expected. I had two witnesses sitting there while I placed my order, and when we went through it, There was an extra Cheese Steak and an order of Mozzarella Sticks that I didn't even order. When the delivery girl left my house, she got about three steps away and started laughing! I called in to complain and at first the gentlemen was very apologetic, and then the girl that took my order LIED!! I couldn't believe it! Why would a customer lie about that? I told them I didn't really need a credit, I just wanted to let them know, and she kept lying and they eventually hung up on me. I eat out a lot, and they can kiss this customer goodbye. They can have the best food in the world, but when they treat you like that fug-et-about-it! read more