Just rude customer service. And I've seen them treat a delivery driver exceptionally bad because he didn't have like pizza bag or something.

Ordered through the app and the pizza was ready almost immediately. Service was quick and friendly. My only minor complaint is that I wasn't told the pizzas already come with butter sauce on the side, so I ended up buying an extra one unnecessarily. The store was clean, though a bit older, but since it's primarily a pickup location, that wasn't an issue at all. Overall, it was a good experience and I'd order again. read more

Always mess up my order. What's the point of paying for extra extra toppings when you don't get it? Pay $30 for a minimal pizza Supposed to be extra anchovies extra jalapeno extra pineapple. Every, single, time. They have lost my business. And I order for a company. read more

A $27.00 pizza! Ridiculous. I was supposed to get a $5.10 discount, but when I mentioned the woman at the counter was definitely ready for a fight. She can have the $5. Lesson learned. Pizza tasted like hot dough. No flavor. I won't go back. read more

Checking out the local Papa John's while in town for a Radio Control Race at Steel City RC Track, 5th Scale On Road World Nationals. The team was hungry for pizza so I made a mad dash for sustenance. I picked up two pizzas, a side of jalapeño bites (YUM), 2 chocolate chip cookie desserts and a new low carb veggie bowl for myself. The low carb veggie bowl is brilliant and has been a needed option for a long time. Some of us are trying to do less carbs and it the perfect solution. This particular location did a great job in the preparation and also had friendly workers. Nice job and thanks for the yummy lunch. read more

Papa Johns Pizza - Papa John's Veggie Bowl Well Done. So delicious! - Pizza Near Me - Fontana, California

I came in to try Papa Johns for the first time. Jimmy helped me and answered any questions we had. He was polite and professional as well as charismatic. This location will definitely be my go to because of Jimmy! read more

I remember when papa John's came to fontana, was just 1. When I left barstow, in the years, they are all over for delivery, we ordered from foothill, they were so kind, and put pride in their pizza. I was a pizza maker in 2000. Reason, I loved it. Best pizzas ever, if we order for activities, you will be first to call. Thank for your time n help. Rare today. Bless you all.we found our pizza place for good. Great price, and kind. We won't change. Papa John's keep up the great work read more

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Pizza was 30 minutes late, it was cold, and undercooked. The boneless chicken was chewy! Very disappointing !

My brother and I were planning to order small pizza. We use sign language to chat. When we chat in there, my brother told me that he heard one of the workers said "oh they are retard, that's sad" It got me pretty upset even we were hungry for lunch. I told him to ignore them. I was wondering how workers can treat customers like that. I didn't take it personally, and I paid pizza for us anyway. We won't go there again. Never. read more

Ordered a large pizza online showed up and was pleasantly greeted by a guy behind the counter he just seemed happy which made me happy enough to write a review good stuff and he hooked up the parm/peppers read more

Fantastic Pizza, Wings, and of course our favorite pull apart cinnamon dessert. Which I save for breakfast. The delivery is quick and the Papa John App seems to work well for us. We have ordered from this location several times but tonight was a very long work days for everyone so it was a much needed late dinner at 9 pm. Thank you for feeding my family with good food! I do have to say as much as I love the cinnamon pull apart, I miss the cinnamon pizza with oats and frosting. It was much more appetizing but I will still eat something I didn't have to bake :) read more

Papa Johns Pizza - The newer Cinnamon Pull A-parts. Best heated with a bit of melted butter - Pizza Near Me - Fontana, California

I recently moved a couple miles down the road and as such now get my papa johns pizza delivered from this location rather than the rancho store. I ordered the same pizza I always order tonight and it was the worst papa johns pizza I've ever had. I will never order from this location again. A waste of $34 read more

I love Papa John's pizza and this location always makes it right. Always comes out fresh

This Papa John's is located a couple of miles away from my work, so every so often when we crave a spinach alfredo pizza, we place an order. I like to place it online so I can choose all the toppings I want and there are usually good specials going on even without a coupon code. The delivery time varies depending on how busy they are..it has taken awhile sometimes. The buffalo wings are delicious, and so are the garlic butter dipping sauce that you get with each pizza. I am disappointed about the toppings on the pizza though, I've ordered one with double extra cheese and double pineapple and it looked like there were barely any 'extra' toppings on it. read more

Placed an order with this number and they didn't place the order and made me and my brother drive 15 mins wasting my precious e85 and now my family of 3 can't eat papa johns and now we're eating little ceasars because or yall so tanks for ruining my fabulous time at Papa John read more

Papa Johns Pizza - Pizza Near Me - Fontana, California

Ordered pizza and wings from this location and there was a hair on one of the wings. Would not reccomend the wings. Pizza was okay though. read more

Papa Johns Pizza - Pizza Near Me - Fontana, California

While in the hospital keep seeing the Papa John pizza and the pull a part cinnamon rolls. I spent over 21 days in the hospital I told my self I'm going to order a pizza from Papa John's. Came home on Wednesday 05 05 21 I called and ordered a pizza. Pizza was supposed to del at 430 pm was 30 minutes late called several times and asked to speak to manager was told he was not there. Today finally reached a manager and was on duty until closing and he never got any of messages for two a days and they gave me 50 off my next order so I ordered another pizza the same thing I had will be my last time ordering will find another Papa John's in my area read more

The delivery person was in a hurry and rude. I was asking for cheese and peppers, before even finishing my question she was walking away and said no I don't have any. The delivery was even 5 minutes late. read more

Ordered their Buffalo pizza last Tuesday night. They were 1 hour late. Starving, I scarfed down two slices. 3 hour later, food poisoning. Yuck. read more

The pizza itself from this location is not the issue. I have ordered from here several times. They are typically 10 minutes later than they quote, but it's not a huge deal. The issue I have is that on Sunday I ordered a pizza, and my account was charged twice. $22 may not seem like a lot to some people, and apparently Jose (who I spoke with) doesn't care. He said wait 48-72 hours and it will fix itself. I now can't pay a bill, and have incurred a late fee. I will no longer be ordering pizza from this Papa John's. I will now go to the one on Valley and pick it up myself. Customer service is your job Jose. Maybe that's why you still work at a pizza shop. I will be stopping by soon to speak with your boss. read more

Last night, papa took my first time.... Okay that sounds VERY twisted. Let me try again. LOL. But this is literally the first time I've ever ordered from Papa Js. In the past I've always opt out for the more affordable option, the D ominos. After relocating here to LA with my gf, we kept the same habit and ordered pizza from there. It wasn't bad at all. I mean, you can expect the quality. But boy IDK what's wrong with the ingredient that they use around here. We've ordered from them 3 times in total and all 3 times resulted a war zone in our toilet. We turned to frozen pizza but it just ain't cutting it. So we decided to give papa J a shot. Eureka!! Wow. We were both delighted. Everything together just tasted fresher. Most importantly, so far, no war zone warning yet!!! Woot woot!! On top of that, damn that garlic sauce of theirs is just plain orgasmic. Some evil idea they came up with I tell ya. Them sauce WILL get you hooked. Staff were very nice. One of the drivers mistakenly took part of my order. No biggies, just waited for him to return. The manager (I think) offered me a side order as compensation. Very courteous. Well that concluded, we will certainly be returning to papa next time... Let me stop before it gets weird again LOL read more

Love this location but the last time I ordered a pizza the delivery guy had an attitude. He didn't smile or greet me just shoved my receipt in my face and asked me to sign for my order then he simply handed me my pizza and left. They can definitely improve on their customer service!! read more

I just placed an order, and the gentleman who helped me take my order was very friendly and helpful! This is the reason why I keep coming back! Friendly staff and quality ingredients in my pizza. Just tho I'd let Papa John's pizza know. It's too bad I didn't get the gentleman's name, otherwise I'd mention it. Thank you Papa John's!! read more

We always order from this location and they have yet to fail us. They deliver fast, pizza is always fresh and hot! Everyone we have spoken to over the phone has been friendly and they are always helpful when I've asked for their specials!! read more

I don't know how this place doesn't have more stars, because I have the app on my phone and I use it a lot. They have always been on point. No problems, the pizza is really good and so are their wings and the different breadsticks and deserts. I'm really impressed with all of their drivers, and this Super Bowl, I ordered a lot, via my phone app, and I forgot to delay the delivery time, and so I called and it was no problem for them, and they delivered exactly when they said they would. I love their point system too. read more

I'm not sure how but the pizzas from Papa's is at its finest!!! Please send free coupon code lol! Smiley faces! read more

Walked in these guys hustled and made my pizza quick without compromising anythig. AND WILL SOMEONE TELL THE MANAGER TO GET THESE GUYS A RADIO AT LEAST. I've been sitting here for 15 minutes and the white noise is driving me nuts. Imagine working here 6 to 8 hours hearing this wirringg sound. Get em some music, the employees and customers would appreciate that. read more

I have ordered twice within the last week and I was very pleased. I am new to the area, I work off of baseline but live in Jurupa Valley (no papa johns delivers to me) so I call and it's almost ready when I get there. Very friendly service. I always ask for extra peppers that they put in the box and they put like 10 in there! So perfect for my pregnancy cravings. I am always greeted by each person who is working when I come in. I have never had an issue with rude people, nasty pizza, etc. The store is clean and well kept. Maybe people just need to change their attitude and look at the way they treat the employees of the company that they are working with. From previously working in the food business, if your a jerk to me...I will give it right back to ya. :) read more

I ordered online for a carryout and when I drove down it was perfectly ready! I ordered two medium two topping pizzas for $6.99 each. It was a steal. Got home, still warm, and delicious. read more

Papa Johns Pizza - Mushroom, banana peppers, and cheese! - Pizza Near Me - Fontana, California

What can I say, the pizza is beyond so good. Nice hot, the workers, are so nice, when I order from home? They get to my house on time very, awesome people? I recommend papa johns pizza to everyone read more

This is a good Papa John's but it is very busy and it takes a long time for delivery. Always have the right order and food tastes good.People are nice and usually helpful. I would say the specials are really good. Worth the wait for delivery. Sometimes food is not as hot as you would want but you preheat your oven to 450 before it arrives and then pop it in for 10 minutes and EXCELLENT! read more

The customer service was amazing pizza came in 10 minutes early and a delivery boy Andrew was really nice 10/10

I wanted to take a moment to recognize one of your employees at this location, for going above and beyond expectations. Very kind and friendly Team Member by the name of Robert Hurley, the Delivery boy. My usual experience is a knock on the door and getting my pizza, then the Driver leaving, But... Not this time. I was Greeted by a very nice young gentleman, now you dont see that on an everyday bases. Thankyou Robert Hurley, for not complaining about my stairs, providing me cheese and peppers and overall, not missing one item for my order. This was for online order number: 381804948. If there is a special little recognition that his direct manager or even area coach can give him, Id be very appreciated for an act of kindness towards this young man. Thankyou! and continue to be awesome! read more

We ordered 2 large pizzas last night, one large with pepperoni and the 2nd was thin crust alfredo pizza with chicken (add on). The pizzas arrived and the thin crust alfredo pizza had one piece of chicken in the entire pizza. We called to complain, and 30 minutes later they sent us a replacement, but this time the crust was regular, instead of the thin crust. We called again to have our order be corrected, and the manager said that they had practiced customer care by coming to deliver the second pizza. We asked for our money back, but the manager said she could give us a voucher. We asked for a phone number to make a complaint, and the manager provided a non-working number. This may not be a big deal to have the second pizza be regular crust instead of thin, but the principle is you can make a pizza order, pay for it, and not get the correct pizza that you ordered, which is understandable. But, businesses should be held accountable in correcting these mistakes with paying customers by giving them what they paid for. It seems nowadays, things are more expensive but the product and service is cheaper. We also did not get the voucher. read more

If this is the papa John's on mulberry and foothill I just left 20 minutes ago and Alexis was awesome with my order and the food was fresh.She is the prime example of great customer service.Ill pay more money for pizza because of her customer service read more