Been ordering here for 10 years, always order online and pickup in person. My various builds and cook styles are always done precisely to order, right out of the oven. Today I decided to add 15pcs boneless nuggets with Buffalo sauce slathered all over them, yuk!! The chicken was great, all white meat, cooked well, tender and juicy, however the Buffalo was nothing like I've ever had, yuk! Heavy vinegar smell and taste. Chicken was good so next time I'll try the BBQ sauce. read more

Wow. What a terrible way to waste your money! No surprise! Papa johns has been in decline for like 20 years! Gave it a go to have a break from our normal pizza and honestly could have bought little caesars or Sam's club pizza. At least those companies actually care about their pizza! I mean look at this garbage!! Does this look like it is appetizing? I honestly tried to not be disappointed and gave the pizza a try which is why 2 slices were missing but nope! Garbage flavor too!!! So the best thing i could do is try and warn others so their dinner or their day is not destroyed by this dumpster company! Never again! read more

Papa Johns Pizza - Wtf is this??? Pepperoncinis? - Pizza Near Me - Lancaster, California

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My family and I have been ordering from this place for years and has never failed to satisfy .

The cheesy bread was not that great. It was just not that cheesy and tasty. I like the pizza, but have to look for a better cheesy bread else where. read more

Papa Johns Pizza - Pizza Near Me - Lancaster, California

Being getting pizza almost every week from here In the last months we like bc for one topping is not so expensive Last night they over bake mine So low in cheese hard as card board read more

Papa Johns Pizza - Disappointed - Pizza Near Me - Lancaster, California

There wasn't any taste to the pizza,not enough sauce or toppings.Service was slow,you think being on the weekend they have more people working . read more

Yeah big no, so far the little caesars in Lancaster been hitting on Ave I but sadly this papa John's lacks taste and love. Do not recommend.

Papa John's brought me the wrong pizza today. They brought me a pepperoni instead of a works supreme. I called and 45 minute's later they showed up with the correct order. They told me to keep the first pizza. Thanks for sending the pizza I ordered. read more

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The pizza is always good but today I tried wings and they barely had any sauce . I won't be ordering the wings again honestly but I'll still come back for the pizza. read more

Papa Johns Pizza - Pizza Near Me - Lancaster, California

Everything about ordering from here is great. You can get a delicious pizza for $15-ish. The app is very easy to use. My pizza is always made to order, hot, fresh and perfectly made. I haven't requested delivery as it's easy and cheaper to drive over and pick it up. The staff has been easy and pleasant to work with. Our family favorite is the cheese crust pizza. read more

Who ever is managing this place needs to get fired. I Ordered ahead a time was told 30-45 min. I come to pick my order up 45 min later just to be told 30 more min. Get it together read more

Great pizza and awesome employees, the gentleman that attended me out was super friendly and helpful.

I love this pizza!! I haven't had an issue with them. I order our pizza through the app for takeout and it's usually ready for pick up within 10/15 mins. Service is great and the pizzas delicious! No complaints. read more

Papa Johns Pizza - Half cheese and half sausage with pineapple. - Pizza Near Me - Lancaster, California

I ordered from here about 2 1/2 weeks ago and mind you. I did order close to the time that they closed which I never would do but I was in a complicated situation but that's besides the point the pizza was delivered to me around 2 AM and after consuming about three slices, for the next three days I had insane nausea And stomach pains as a result of eating the pizza I could tell that there was something off about the pizza after further inspection I noticed that they had added an extra layer of cheese to the top and didn't slice the pizza after adding another layer of cheese, but the pizza underneath was sliced as you can see in the pictures attached Which leads me to believe they used an old pizza, sprinkled another layer on top of an already sliced pizza and reheated it in the oven and as a result of this I had food poisoning for almost 4 days. I then called the location after I recovered to inquire about Receiving some kind of compensation or partial refund for my order and was told that by the manager she would have to get back to me within 2 to 3 business days. It's now been over two weeks and I haven't heard anything back and I've given up at this point, but it was over $40 order I would just warn anyone who's ordering from here that if you order close to the time of closing you might receive a pizza that they pulled out of the garbage so beware and be careful! And if any employee or manager of this location is reading this review, I would love to receive my $40 back because I also tipped your delivery driver 15% just to get a weeks worth of food poisoning so thanks for nothing I'll go with Domino's next time. read more

Papa Johns Pizza - Cheese pizza from the trash - Pizza Near Me - Lancaster, California

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Went to grab a pizza at Papa John's and no one said a word to us. No welcome to papa John's which is fine, but come on when no one acknowledged us standing there and they took forever to take our order. Non friendly staff read more

I placed an order and one of my boxes was half eaten. And had a seal on it wtf. I rarely order from there and now I will never order again that is disgusting. read more

Papa Johns Pizza - Cinnamon Pull-A-Part - Pizza Near Me - Lancaster, California

My first time ordering from this Papa John's. I customized a medium 3 topping pizza. White sauce, ham and pepperoni extra cheese! The driver was awesome and my pizza was pretty good! Think I found my spot! read more

Papa Johns Pizza - White sauce, extra cheese, ham and pepperoni. Medium. - Pizza Near Me - Lancaster, California

Elijah took my takeout order over the phone. He was so friendly, very positive, and helpful when I arrived everyone had a great attitude. Keep it up Papa Johns! Pizza was delicious read more

Very good pizza I recommend it there are nice people and all but there putting too loud music put yeah really good establishment

This Hass to be one of the poorest managed Papa John's there is on the east side of Lancaster if there is any others the manager kat was not helpful at all and my delivery was given to somebody else and I was told to wait another 25 minutes for them to make another pizza and not refund me my money this is very unacceptable they are not practicing any social distancing or safety due to this pandemic I will never purchase papa John's pizza again read more

Don't use Yelp for papa john's. I used yelp and was told from the business that they don't use yelp. This rating is more for yelp than papa john's. Papa john's had great service and the pizza was super delicious. 5 stars for papa john's read more

If you don't tip them right they will kick your yard ornaments and step on your flowers. The pizza can be hit and miss as well. Sometimes good and sometimes ot. Since I know for sure they stepped on my flowers the last time I've been going with Domino's for family pizza nights and the food is much better. read more

Happy with my online order, they are prompt professional and friendly. They also honored Yelps coupon.

A lil bit pricey but sometimes it's worth it because Papa John's is pretty good. I have never gotten a bad pizza from this location but 1 * - because there's never any coupons that are okay. Get the garlic crust pizza. Its really good. Pizza Hut always gives me the runs so PJ's it is because their food never ever upsets my stomach read more

The only reason I gave two stars is because of the manager. Her name is Toni. There was a young guy on register just now 7:32pm Thursday. He was having a bit of trouble and she came over. She rudely explained to him what he needed help with and she was a B word to him. Right in front of us! What kind of a manager does that? Extremely unprofessional. I was a store manager for a pizza place and then moved up to a regional manager for 11 of these pizza stores. I would NEVER 1. Talk to down to an employ and NEVER in front of any customers if I did. I feel for the guy on register. I absolutely love Papa Johns but will never come to this location again. Sorry. read more

So my first time ordering the "FAMOUS PAPA JOHNS" 4th of july...saw commercial every 30 mins. for the 7.77 large 1 topping pizzas. nearest store is 25 miles from me. Called my order in, no line but no counter person for 10 min. either. long story short... toppings averaged out to 4 pieces per slice... at the register, card reader has choices for tips....? I'm driving in for pick up... and they hope for tips? Sorry Papa, I'll save my next 25 mile pizza drive for the Hut. read more

Manager att his location has very horrible customer service. We purchased a pizza that had a perfectly shaved chicken bone (size and thickness or a nickle) in it. We returned the pizza the next day and the manager didn't believe us and with an major attitude stated "well you already ate half the pizza." My family usually eats at this location at least twice a week but never again. read more

Online tracker updated 15-20 mins prior to delivery to "order completed". Called restaurant and spoke to General Manager Gerald. He tried to tell me the website updated it as delivered after a certain time, which I know to be untrue. At this point I became Irate. Delivery driver arrived mid phone call, Driver did not have correct change for a $20 bill (the pizza was $17.something and just stood there with a stupid look on his face for 5 minutes while I talked to the manager. I assume he was expecting a tip. He did not leave my porch and walk back to his car until after I went inside. Upon opening the box the pizza was cold ( 78* F) and the wings which were wrapped in foil were at an unsafe temperature for food. I have never had a bad experience with Papa John's but after this I understand why friends avoid it. This is inedible and unsafe. read more

Ive gone to this locations a few times and every time there seems to be a problem. The last time I was there they had me waiting over half an hour and they hadnt even started my order. Worst service ever. read more

Good customer service, great deals and very flavorful pizza. I've ordered pizza from several AV locations and none come close to this establishment. My family and I will definitely be ordering from here again. read more

Papa Johns Pizza - Large pizza half pepperoni and half mushrooms with jalapeños. And free garlic sauce. So delicious!!! - Pizza Near Me - Lancaster, California

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Love this pizza. Always fresh and hot. The garlic sauce is so good and they are always ready when they say it will be.

Great customer service and while the pizza isn't my favorite... my kids love it and it's affordable.

Haven't ordered from this location in about a year because they always got my order wrong. Today I got a 50% off coupon by email so I figured... what the heck, let's try it again. It's been a while so I thought maybe they've improved. Didn't place a huge order either. Just 1 pizza an an order of wings and guess what??... they screwed up my order! smh.... The guys were nice and I ended up with a refund and free food but I prefer quality over a refund any day. This store is a disappointment. Definitely not going to order again. I'm done with this location for good this time. read more

Love Papa Johns Pizza. They have great tasting sauce I love the fact that they put the toppings at the bottom of the cheese on the top. Their crust has to be the best in town read more

Ordered a pizza from here tonight and once it was delivered and I set the pizza down a roach crawled out of the box! I called immediately and asked to speak to a supervisor they refunded me my money but I can never order from here again....I can't stand roaches! read more

I frequent this location a few times a month. My very first experience when I moved to the area wasn't that great and included them putting something on my pizza I was severely allergic to. I was kind of upset. But I'm glad I decided to give them another chance. Each time I've been since then I've received excellent customer service and my order is always right. This afternoon I was helped my a young man named Aaron. He was attentive, read my order back and checked the pizza in front of me. I was really pleased with his service. I also like that they have great deals. read more

The pizza was so good sweet crust cooked just right I love this place good job and fast delivery

I love papa john's pizza I personally think it's one if the best pizzas out here and totally worth the higher prices than other places. The only reason why I'll have to give it 4 stars out of 5 is because they got my order wrong when I called in an order for delivery. I was hanging out with friends, we were drinking so we decided to order pizza and they didn't get my toppings right. read more

Clean, especially for the area. Employees are polite. Typical Papa Johns pizza. Orders online, signed receipt there. Pretty easy.

One of the worst customer service experiences in my life. I order a pizza for carry out with two extra sauces. I get home and the sauces are not there. So I call the store so I can have them brought to me (I don't live close) he says they don't do that and cannot refund me... I ask him does he think that that is a good solution and he says if I was you I wouldn't worry about the sauces ( I know it's only like $1.18 but that is extremely rude and unprofessional) and he never once apologizes. I now have to drive back to the store to get my sauces while my pizza is cold. Ask them to refund my order and they say no cause I received my pizza (which now when I get home will be cold) after arguing with the poor guy at the counter (who was not the manager, I never got to speak to one) and the delivery driver running into me as he walked out the door (which if you are reading this I noticed and let it slide) they finally refunded my order. I still never received my sauces (I know it's petty but it's the principle) and never once received an apology. I remember why I don't buy Papa Johns (I gave it another chance with your cheeseburger pizza) and I don't blame all stores but this one is poorly ran so I will make sure no one else I know supports this store. I grew up in the customer service industry and this is not how it is done. read more