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    Papa Johns Pizza

    5.0 (3 reviews)
    Open 10:30 am - 11:00 pm

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    1 month ago

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    3 years ago

    Great and fast service. Best pizza around. Friendly service ccccccccccccccccccccccccccc

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    4 years ago

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    Krystal

    Krystal

    1.7
    (21 reviews)
    3.8 mi
    $$

    I order door dash from Krystal from this restaurant in Pell City. I eat here a lot so I know to…read moreorder the food in the morning or afternoon. That's when the food is fresher to me and hit or miss at night but that's alright. I ordered chili cheese pup, chili cheese fries and the regular chick but when I got the order I had received Spicy chicks instead. That's fine kinda was bummed but it was still good and fresh. The meal was a good meal I will order again it was fresh but the only thing is that there was no utensils in the bag or napkins but bigger can't be choosers lucky I was home but if I wasn't I don't know how I would've ate it other wise. That's why I rate it a 4/5 cause because of the little things which is small compared anything worst.

    I placed an order via the Krystal's app for delivery at 10:56 AM for (12)Original Krystal's &…read more(1)Chili Cheese Fry my order was processed & the funds took out of my bank account at 10:58 AM I receive a text saying my driver was at the location waiting for my order 11:04 AM that my order would be delivered at approximately 11:19 AM however mu driver did not receive my order until 12:21 AM AN HOUR & 25 MINUTES AFTER PLACING MY ORDER !! Not only did I not receive my order until 1 hour 25 minutes after placing my order but during that time 3 different drivers went to pick my order up, the first driver I stayed in contact with until she finally got tired of waiting & treated badly by not just the employees but also the manager on shift at the time. She stated that when she got there she checked in with the cashier on shift letting him/her know that she was there to pick up the order, as time goes on we are still in contact with one another I ask her if they are busy she said "no" so I tried calling the number to see what's going on with my order I got the voicemail so I left a voicemail and 30 or minutes later she calls me & tells me that she spoke to the manager on shift & the manager told her that they never received my order (which was a lie because I had screenshots to prove it) & she got tired of waiting so she left. She also stated that the manager as well as the employees on shift at the time was very rude to her the whole time she was there waiting on my order & that the manager had a very nasty attitude like she did not want to be there or something. The second driver that went to pick the order up I was not in contact with & not sure how long he/she waited before leaving but I could imagine how he/she may have been treated considering the way the first driver was treated. The THIRD driver that went to pick up the order I stayed in contact with the entire time. He went in went to the register to check in to let them know he was there to pick my order up & he said the manager told him that he's the third person that has come for the order that they never received the order so he texted to let me know what the manager said I immediately respond asking him if he would please have the manager call me so I could get the issue resolved to get the food I ordered/paid for or my money back & so he asked the manager to contact me he then texted me stating that they were making my order now that he would be here to deliver it as soon as they are done making it & he done just that & was super sweet & understanding the entire time & made sure he got it figured out & my order delivered to me & put in my hand !! If it weren't for him than I probably would still not have my order & still trying to get in touch with someone at the location !! I say all of that to say this... $16.69 a total of 3 drivers & 1 hour 25 minutes later I FINALLY receive my food ONLY for it to be thrown together, chili all over the box they put the "chili cheese fries" in, NO cheese on the "chili cheese fries" with very little chili on them (there was more chili on the outside of the box than on the fries) & the Krystal burgers themselves tasted ABSOLUTELY TERRIBLE !!! IF I COULD GIVE THIS LOCATION NEGATIVE FIVE STARS I WOULD !! THIS HAS GOT TO BE BY FAR THE WORST KRYSTALS I HAVE EVER HAD AND I LOVE KRYSTALS... SHOUT OUT TO MY DRIVER "BILLY" FOR GETTING EVWRYTHING TOOK CARE OF & MY ORDER TO ME !! YOU ARE THE BEST !! Pictures of some of the screenshots... I have more !!

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    Krystal
    SPICY CHIK BISCUIT
    SPICY CHIK BISCUIT
    ORIGINAL SCRAMBLER BOWL Bacon

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    ORIGINAL SCRAMBLER BOWL Bacon

    Papa Johns Pizza - pizza - Updated July 2026

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