It has been several years since ordering from Papa Johns. They recently changed the app which seems better designed. The reason for the stop was we were craving pizza and saw the latest Papa Johns special for Papas Pairings. We stopped in to order and the staff said ordering is limited onsite, use the app. No problem. Got the special and all good. The location staff was nice and the place is very open and seemed clean. Got our pizzas and left. So use the app and save $$ read more

Papa Johns Pizza - Store front - Pizza Near Me - Waynesville, North Carolina

See all

Great service and flavor. Right temperature and ready on time. My family and I love it.

We're visiting out of town, and wanted some quick pizza. Right off the highway, placed our order and when we get here to pick it up, 3 employees, none of them wearing masks! There is still a pandemic going on people! Are you kidding me?? A food establishment with NO ONE wearing a mask! As a huge franchise, papa John's should be on top of their employees. read more

So I was in the store waiting for my order with my child and I noticed the general manger had a bad attitude and was very negative and he messed up my older and didn't have great customer service and didn't offer to fix it. read more

I stop here once a week as an out of town truck driver. I order on the app. My food is always hot and ready ahead of estimated time. The woman at the counter always has a smile and very friendly. Nothing but greatness for me on my visits which will continue. read more

Don't expect a timely or correct order from this place!! My delivery was 'on its way' for over half an hour so needless to say the food that was delivered was cold. Wasn't even my order clearly had a different name, different address in the boxes. Dont bother filling out their survey that you want to be contacted about the issue cuz they won't bother to do that either read more

I've tried most of the pizza in the county and PJ's is the best for the price. Most of the others are not better and still cost more. If you get their app you can get in on even better deals. I've not tried their delivery. I always order on the app and then pickup in the drive thru, a convenience I really like. It's run by kids most of the time, but they seem to hire decent people. I've never had a mistake on an order. read more

Papa Johns Pizza - Pizza Near Me - Waynesville, North Carolina

See all

I have been on hold for 31 minutes to place an order. I have cycled through the ring tone 6 times. I called back to connect to a Manager and went ahead and waited an additional 40 min. Never talked to anyone and guess business is good today but the service is not. read more

After a long phone wait (twelve minutes), we were told that we could not get the online deal price. (Um, we are saving you guys gas money. We are coming to you to pick it up.) Most businesses will honor discounts if mentioned or asked for. Not this place. Later, I realized that the cheese is so mild that it has no flavor. It's not mozzarella, its nothingrella. The crust was oddly fluffy and tasteless as well. If you want a dinner roll, then go to Papa. Even more later I realized that if you are presenting pizzas to the public with strong, added side flavors (garlic sauce and a small cooked pepper) in order to jazz up pizza that you know is bland, then something is wrong in this universe. I'm fixing the universe with this review. read more

Because they are terrible they have rat shit on they're pizza boxes and I was working and I was pregnant and I was bleeding really bad and wouldn't let me go to the hospital to see if I was okay they have poor management I would not eat there or there read more

Not only did the delivery person disregard CONTACTLESS drop-off (knocked on my door and insisted on handing me the box), there was also no mask in sight. I'm so sick of convincing people to be safe. I won't be ordering from PJ's any time soon. RIP delicious pizza. read more

Pizza is what you would expect from a chain store...not horrible but not great. Delivery times are the biggest issue. We ordered ahead of time so it would theoretically be on time but it was still 40 minutes late. Quicker to go out and pick up some local food. read more

When they delivered my pizza they didn't knock or wait for me to pick it up and stand 6' back like their website said. I called after an hour and 45 minutes to learn that it was on my doorstep. When I called they acted like they didn't even care. Why ask for my phone number if you're not going to use it. Trash service. I wish I hadn't tipped the driver before delivery. It's like I lit $45 on fire tonight with cold pizza read more

Horrible experience. It's more than 1hr still pizza is NOT here. It's so hard to talk to them, there is so much noise around them that they cannot hear. Don't order read more

Got a pizza there this weekend and it was the normal Papa John's pizza... Cheap, but greasy and not a lot of flavor. The main issue was with none of the four employees wearing any type of face coverings. Also had the same experience last month in the Canton location. Last pizza I will be buying from them. read more

Not impressed here lately, they don't make your pizza the way you ask,, they short you on toppings (VERY LITTLE) and if you ask for it well done you get normal. I will spend my money elsewhere till they get these issues resolved. read more

Papa johns is almost always great! It's my favorite of the pizza places that deliver. They have better chicken than most chicken places. The pizzas are always great with wonderful ingredients! The desert pizzas are great as well! We order often and I've never gotten a wrong delivery! Good drivers that always find our house with rapid delivery times! read more

Yeah, as someone said before me, they must have issues hearing over there, among others. I've received 5 incorrect deliveries and have only ordered from here about 7 times. Maybe I'll learn my lesson eventually... Would've been 2 stars because I love Papa John's pizza, but this location has a lot of slack to pick up. Sorry, but after the consistently lax service, 1 star. ***Edit*** Add rude to the list of complaints and I'm now convinced their phone staff is hard of hearing. Will update if tonight's delivery is incorrect again. read more

I just ate one of Papa John's new Meatball Provolone Hero --- it was AWESOME! I will DEFINITELY be ordering their heroes in the future. Domino's should be nervous --- I would give Papa John's hero a 9.5 on a scale of 1 - 10 and previous Domino's subs a 6.5. read more

We stayed in Maggie Valley for a quick get away. We wanted a late night snack. Then I got online and found Papa Johns. We love Papa Johns back home so we know how the food tastes back home. So we wanted to give them a try. It took them a little while but not to long to bring us our food and the young lady that brought our food to us was very kind. Would recommend. read more

I have not got my pizza yet but let me state my review on the ordering.The lady that took my order was so knowledgeable about the menu, she had the answer to ever question I asked and without putting me on hold so imagine that,it is very rare and then above answering all my questions she did it in such a sweet and caring way that made me feel very appercated.The only thing that could be wrong is if the good was freezing cold and took 2 hours to get here but that would not be her fault for she is not the delivery worker.With all that being said I would like to acknowledge her and I don't know her last name but her first name was Brandy and she was at the Waynesville location. I wish all my call in orders were this great read more

They got mad at me for parking in the drive through when there are parking lines still marking out spaces. Not my fault, your fault! You didn't have clear indicators that it isn't for parking. Really pissed me off when I'm talked to like a child by Samantha on June 19, 2016 for using the indicated parking (As it is currently marked) Never going back. read more

Really good pizza. Much better than the Domino's that went out of business. I am so glad to see a Papa John's in town. They advertise having better ingredients, and I am convinced it is true. My favorite thing is their delicious cheese sticks with bacon... and who can say anything with bacon is bad, am I right? The employees have been friendly when I have called in my orders and the deliveries are pretty fast. Great experiences so far, I hope they keep up the good work. :) read more