I've used their services for about four years now. I have received excellent service and response…read moreto my particular issues. Their affiliation and communication with my other providers has been quite helpful as well.

If my doctor had an office any place else on Cape Cod I would leave this office fast. Too many…read morepeople working there yet not enough people to return phone calls which is pretty bad for any doctors office but critical for a cardiologists office. The wait time is usually long and the nursing staff went from good to awful. If I had a choice this would not be it. They need to add more people and stop taking new patients if they can't handle the ones they have now.

If I could give less that star I would. You have to wait 6 months to make an appoinntment and they…read morecancel. Then you go to reschedule and its 6 months out. Well they have doe thi sto me several times so I am 18 months with out a Physical. And dont bother trying to get anyone on the Phone you may as well give up. Awful absolutely Awful. I would rather go see a VET before I deal with these idiots again.

This practice used to be great. My early experiences circa 2019 were excellent. As soon as they…read moreconverted to MACC (CCH) things went downhill quickly. First, I was told I was no longer able to see physicians at this practice and would be required to select a new GP. My new GP was a 70 year old doctor at North Street whose solution to everything was to throw pills at me. After my first 6 months he decided he was going to retire and only worked 2 1/2 days a week. I was given the option of a new GP which I chose. My new GP was located at Strawberry Hill. It took 6 months to schedule with her. She lasted less than a year and quit. For 14 months I had no GP. Now a new GP has bern assigned and voila! he is at the Station Ave facility which is 2 miles from my house. This is infinitely better than the 20 mins it took to go to Hyannis. But wait! It gets better. My new GP met with me for orientation med review etc. Filled my scripts including my ADHD meds that I e taken for over 20 years. Upon my second visit, he had completely forgotten that we met, was generally acting like a 25 year old idiot telling me disgusting stories of his kidney surgery and then proceeded to tell me that he was cutting back my ADHD script by 67% that 'this is the best I can do for you'... are we cutting some sort of back room drug deal? Umm no. You're not qualified to make that determination, and you are not allowed to alter a 20 year old stabilized treatment plan. No sir, that will not work for me. Then I was systematically dehumanized, made to feel like I was treated like a drug addict, forced to sign a two page narcotics use contract that read like I had just been paroled from prison on drug charges, I was referred to an ADHD psychiatrist for re-evaluation (who happens to be a pediatric physician) and get this - he told me straight up 'I'm not writing your scripts for this anymore, and I'll write for two weeks and then you're on your own'. I was also forced to comply with random urinalysis screening that attempt to disqualify people from receiving care involving controlled substances. I went to execute the required labs at Quest, which is what I chose. The doctor conveniently changed the lab work to MACC's internal lab. Well now, looks like WAR it is after all. Nothing like being treated like a drug seeking junkie to make you realize your value as a human being or patient at MACC f.k.a. Emerald Physicians. Incidentally, my 20 year compliance record is SPOTLESS in terms of use, and I have decades of records to prove it, including 3 years of records with CCH, which MACC is part of now. I have never felt so denigrated, de-humanized and offended in my life. Jonathan Berg, you don't deserve to practice medicine here or anywhere. When you made my care about your agenda and not my treatment or health, you lost my respect permanently. Emerald Physicians/MACC has good doctors and excellent PA's and nurses. You're just not one of them. It is impossible to establish treatment/care relationships with any of the Doctors there that you'd want to see, as none have accepted new patients in many years. CCH continues to hire physicians who are in the business of medicine, vs. the care of patients. The physicians who try to care for their patients leave because the entire system is setup is toxic. Even the receptionists are pissed off and rude. I can't recommend this practice. If you don't need referrals, CCH Clinics are quite good.

I just returned from a visit to Dr Riad's office precipitated by some unexpected rectal bleeding…read morethat came on today. I am overwhelmed by gratitude for having chosen him to be my primary six months ago. And here is why. I walked into his office in physical distress and was immediately greeted by his new front desk employee, Eileen. She found a time slot to squeeze me in that was only a 20 minute wait. 20 minutes! Walking in off the street. She was kind, compassionate and on the ball in mobilizing the staff to address my acute needs. And I learned she has only been there a week! Wowzers! Secondly, the supporting staff in that office are amazing. Clara, Cynthia, and Robin were all working in a whirlwind of "busy" and none missed a beat in showing kindness and a genuine concern for everyone there. Double Wowzers! Thirdly, Riad himself. He made himself available for me on this impromptu visit and gave me as much time as I needed to share the relevant information behind my medical issue, never rushing me. I love that he is unafraid to bring faith and God into any conversation because let's face it, people, there is SO much in life greater than we can understand. Riad treated me with compassion, suggestions and 2 immediate referrals who contacted me within 1 hour after visit. The prescriptions I needed were texted me by CVS even before I left the visit. Triple Wowzers! Finally, a staff member named David called me 1 hour after the visit to check in on the referrals and ask how I was. His demeanor over the phone, his questions, his responses, everything...on point! Quadruple Wowzers! This is an all star team at this practice and I could not be more grateful for having become a patient there.

I have been a patient of Dr. Riad for over twenty years. He is a brilliant…read more diagnostician, and NEVER turns away a patient who needs him. His style is to treat everyone in a timely fashion and if you're okay to go, then let the next person in. Dr. Riad has never missed problem with my health and often can anticipate a problem before it rises. Dr. Riad is kind, brilliant and if you get to know him, has a great faith and a great sense of humor. I suspect that whoever writes negative reviews of Drs., in such a violent style, has a negative life to start. A way too angry person. Thank you Dr. Riad for your dedication and knowledge. Ralph Stevens Dennisport

Amazed at the care we received from this hospital…read more The E.R. was very efficient. Our nurse Rosa was on top of everything. She works three days on each week. The hospital has free parking, rare these days. We were processed in quickly and testing was completed quickly, blood work, CT scan, etc. There are an amazing 52 beds in the E.R., with overflow room. I was impressed. Too bad there isn't an overnight cafeteria or snack bar. The one they have closed at 6pm, and we were left with vending machines.

Very unpleasant staff especially aone name Angela. The Xray tech Maggie was nice though.read more

Been to 2 doctors here so far. They are excellent and…read morehelpful and friendly. Seeing dr for knees And had surgery on my shoulder very good recovery.

Friendly, efficient, always take us in on time. Never kept waiting. Megan is terrific!read more

I can't thank the entire team here and especially Dr.Papavasiliou for their knowledge,…read more attentiveness, professionalism, compassion, and empathy during my pre and post surgical visits this summer. Recently after 7 months & years of severe sciatic pain and only after exhausting all other non surgical treatments, was surgery recommended ! Today, 3 months and 12 PT visits later, I am pain free and forever grateful for successful lower back surgery ! We are blessed to have such talented and skilled surgeons right here on CC ! Thank-you from the bottom of my foot to the bottom of my back! Sincerely, Karen G.

my office visit with Dr Horrigan neurologist found him…read morevery knowledgeable, very thorough and articulate.. I highly recommend this urologist.. regards Rolfe Foxwell

We arrived here at 5:30 with them closing at 6pm and were seen directly…read more This place is huge! They take Medicare. The personnel were professional. It's directly across the street from the Margaritaville Resort.

First of all the doctors and nurses here I see are always fantastic. I didn't even want to go here,…read morebut my doctor said with all my recent issues I should make sure I don't have an infection and she's booked till november in-person. Once again drs and nurses were great, I just wanted a yes no and left. I've been here a handful of times before for different issues, I'm actually a stroke survivor and have multiple disabilities. I have a very low quality of life and my good days are a rarity. I had to *wait* 3 months till I was okay enough to go in, which happened to be today. I felt very uncomfortable with the way the staff in the waiting room phrased "WHY are you on medicare?" Please teach your staff to please not word things like that, it felt unprofessional and concerning. I didn't want to go off on a tangent of all my medical history, disabilities, or for me to say I'm disabled and for them to go you don't LOOK disabled. It felt like one of those you know? And an urgent care is the last place that should be doing stuff like that. It was worse when they didn't even let me answer immediately and guessed and said did you have an emergency at work? Old people aren't the only ones on medicare...and if you don't want to use medicare use my masshealth. :/ I have severe anxiety on top of conditions that spike with stress, and out of all my problems I was just like "I have a bladder disease." bc it's one of my worst ones, the severity level both pain and symptoms gets extreme and i have a very rare subtype of the disease. And after saying that I felt embarrassed for mentioning something so personal. But saying "I'm a stroke survivor with ------" long list of conditions that fluctuate, It was just....odd. I felt like I was being looked down on, and maybe that is my anxiety. But it was still super uncomfortable. Would've felt better if they said 'ah the system is asking WHY you are on this insurance" but even still that's strange? If it's not working just have me contact my insurance and speak privately...it just felt so personal and a weird thing to ask someone who's just going in to be checked for something.

I had a micro-disectomy and Dr Coppa did a fantastic job. My back feels better now than it did 30…read moreyears ago. Highly recommend him. If he is your surgeon, you are in great hands!

Dr. Coppa is an excellent neurosurgeon and a truly nice person. He operated on my L4-L5 two years…read moreago, and is currently treating me for an L2-L3 problem. He is outstanding!

When I can actually get a hold of the staff, they are always helpful and professional. However, it…read moreis 2023 and this office is still relying on voicemail/callback communication only. If you call, you leave a message and they call-back. No email, no secure messaging, no app, no automated scheduling system, nothing. Voicemail service only like we're still in the stone age. Very difficult to schedule/get info/handle issues for someone who can't be around their phone to wait for a callback all day. But again, once you do get to talk to someone, no issues. We have the technology, please take advantage of it.

Hi , I've been a patient of UAOCC for years I have never seen a dr. I've seen a N.P which was fine…read more, but now since the beginning of Dec ,I've had several uti. And each ( maybe 5 times they called and said it was positive and they would send a script to cvs . The first time , they never sent it and I was in really bad pain, I checked for 3 days .never was sent ,i called the medicine assistant's crying , finally they sent it in , so I had had 5 other utis since Dec 1 and they said all were positive ... I've been on antibiotics for 5 or 6 weeks ! I moved to another urologist on cape ,and he said the medical records said I only had 1 positive uti ,the other 5 were negative .i have tried to ask DR.HOMA but the message never gets thru To him ,.did they even send the others specimen's to the lab ? like they said? Still no dr. Finally I did get DR.HOMA who was awesome, and did a procedure on me ,at the hospital No cancer ,all looked good ,but I wanted a second opinion why I was still in pain ? , I told that to DR.HOMA ,but now they have blocked me from asking any questions..no call backs and no messages on my chart . so the Medical assistance need lots of training . They can be rude and defensive . And it looks like the DOCTORS are paying the price !

Very simple: 15 minute office visit, cursory preventative exam, $230.00. Who the hell else do you…read moreknow that charges you $920.00 an hour? Ridiculous.

Its very simple, this is corporate medicine. You want to talk to a doctor, copay. You want a…read morerefill, copay. You have a simple question that could be answered over the phone? Think again, come in with your $20. I have never even met my primary care physician, I see a different nurse practitioner every time I go in. They sell themselves on being convenient because they have many locations, but the truth is they are money grubbers.