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    Nicholas Coppa, MD FAANS

    2.3 (6 reviews)
    Open 8:30 am - 5:00 pm

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    Mass Eye and Ear - Main Campus - For the vestibular lab, take the elevator to floor 9, Take a left and go down the hall... This sign is your next and last left.

    Mass Eye and Ear - Main Campus

    2.8(129 reviews)
    63.5 miWest End

    The type of care you receive here is like no where else in the World!…read moreWorld Class Doctors from all corners of the Earth and the most up to date knowledge of their Craft is second to none! The Best Medical Care one is exposed to is amazing! The Staff are all First Class.

    My experience at Mass Eye and Ear today has been extremely disappointing. I have already been…read morewaiting for 4 hours, and we were just told that because they are short-staffed, it could take another 4 hours. An approximately 8-hour wait is unacceptable. On top of this extraordinary wait, the patient workflow is very inefficient. I was seen separately by three different nurses, and registration-related steps were handled twice in separate interactions. There appears to be unnecessary duplication at a time when the hospital is telling patients that it does not have enough staff. I understand that hospitals can become busy and emergencies take priority. But being short-staffed is an operational problem that hospital management needs to address. Patients should not be expected to absorb the consequences by waiting an entire day for care. If staffing is inadequate, management should have a contingency plan and organize available resources more efficiently. The combination of an extreme wait, inadequate staffing, repetitive steps, and poor patient flow suggests a larger management problem rather than an unavoidable delay. My criticism is not directed at the individual nurses or frontline staff. It is directed at the system and management. Mass Eye and Ear is a major hospital, and patients should be able to expect far better organization, communication, and respect for their time.

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    Mass Eye and Ear - Main Campus - Lobby Eye Opener Cafe  M-S 7am-2pm

    Lobby Eye Opener Cafe M-S 7am-2pm

    Mass Eye and Ear - Main Campus - Lobby Eye Opener Cafe  M-S 7am-2pm

    Lobby Eye Opener Cafe M-S 7am-2pm

    Mass Eye and Ear - Main Campus

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    Nicholas Coppa, MD FAANS - neurotologists - Updated September 2026

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