1. Paper Smooches

    1. Paper Smooches

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    Goodyear, AZ

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    Paper Smooches

    3.7 (3 reviews)
    Closed 12:00 pm - 8:00 PM

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    7 months ago

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    Michaels

    Michaels

    (7 reviews)

    I'm a frequent customer at this Michaels location, and I've consistently had negative experiences…read morewith a manager named Jo. (She covered her name tag when I asked for her name) Her behavior toward customers especially customers of color is unprofessional and uncomfortable to witness. I've overheard her speaking negatively about customers to coworkers at the front of the store, and it creates a hostile environment.What's disappointing is that the teenage employees show more courtesy, respect, and professionalism than she does. This store deserves leadership that reflects the same positive attitude the younger staff demonstrate. Wonder how the company feels about loosing customers per the ugly behavior of an employee.

    I can't believe the framing situation at this store. These are just kids they hire with no real…read moreexperience. I first brought my poster size art work in to get a new Mat and backing. The glass had some tape residue at the top where I had taped it to keep from the back falling off. The girl tells me "we can't clean stained glass". I said it's not "stained" it's some tape residue. I said , you mean to tell me, you would just frame it and keep that in the glass and give it back? She said "yes". I went home and got was cleaner, I ran back to the store and wipes the residue off. Today I go back to pick it up and there's a dirty Mat, little black things all stuck between the mat and glass. This is a brand new mat I paid for. It's also dirty from hands on the top of the mat. I should not have gone here. I thought Michael's had a decent frame shop. Anyone can do better at home. DO NOT go here. The little Red head who works the shop does not like me, I've been very nice but I simply pointed out "glass is not stained when there's a price tag on it or tape residue and it makes no sense she would say "we can't clean stains off glass". First off that's not a "stain" as she calls it, there's not much of anything that can stain glass. I can't believe I'm having g these conversations. instead of saying "oh my gosh, yes I see that, I'm so sorry, leave it here and we will fix it". She says the framing girl will be in tomorrow and can have her look at it.

    Paper Smooches - artsupplies - Updated September 2026

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