Michael's came in clutch when we had them frame and matte our family's collectible. Their work was efficient and timely, and worth the investment. We are so glad to have used them for this project! read more

Michaels - Arts & Crafts Near Me - Goodyear, Arizona

Had to go here for a couple things and everything was organized well and seems almost everything is on some sort of a sale and sometimes you. A find some great deals on clearance as well. All the checkouts are machines now but I had to return something and they made it easy and fast as well. This is also a convenient location since it's right by target and Starbucks and has a decent selection of stuff as well. read more

I went to return an item and lady in the front area completely ignored me. Didn't catch her name but she had glasses, grey hair, and a bun - older lady. Jon, who she greeted as he walked up was super friendly and assisted me with what looked like her job. I liked this location. Guess I'll take my business to Joann's. read more

The store is really nice but DO NOT buy the so called scented CANDLES!!! They have no scent whatsoever!!! Total waste of time ordering them, picking them up and now returning them! Same thing happened last year but I thought I'd try again. Bad decision! The candles must be very old. I tried multiple scents, not one of them had a fragrance. read more

The service was great , But AL the guy who worked there was super informative, very nice and helped us get our Christmas tree. He was just about to get off work and he took the time to explain the tree , how to set it up . And even wrapped it up in the original box. He even helped me load it and sign up to become a member. I will definitely be coming to this Michaels more often. Thank you again AL read more

I LOVE THIS PLACE. If you didn't notice me screaming this at the top of my lungs then yes, yes I did! I love everything in it. My sister and I love coming up with new crafts and crazy fun thing we can come up with out of thin air. We also like finding new ideas online then heading to Michaels, getting all the supplies and attempting to duplicate them at home. Sometimes they work and sometimes they go in the toy box for my daughter. Either way, we get our Starbucks, we grab a cart, we always have their great coupons and always have fun! read more

Michaels - Arts & Crafts Near Me - Goodyear, Arizona

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I don't think I've ever left a Michael's with nothing in my hand until today. We walked the entire store and not one employee even greeted us. Girls at the register were just chatting away with each other and others walking nearby just didn't acknowledge us. The front of the store was a hot mess with all the clearance Christmas decor yet we couldn't find one shred of valentines, st Patrick's or anything . With it being a month away you'd think there was something. A lot of the Christmas decor was broken and not worth purchasing even on clearance. Bummer. read more

Best experience I've ever had at Michaels. Went in for ribbon, found what I was looking for but still decided to browse around. Once I got to the register Alison was so helpful! She helped me figure out what phone number was on my rewards account. She was able to get me my rewards and discount. I walked out so incredibly happy, literally turned my day around read more

Messy, dirty store with a rude manager. I asked him a simple question and he rolled his eyes at me and seemed quite impatient. I could not believe when an employee told me he was the main manager of the store. Horrible! read more

-WORST check-out! LONG lines and ONLY ONE cashier working...I think I passed by at least 5-6 employees stocking the store shelves. -The check-out here is almost WORSE than Hobby Lobby! -The MOD (mgr on duty) is not helpful either. Does this person even work here? So clueless about any general questions when I asked. -PARKING is terrible! This Michael's is sandwiched in between a Target and a Starbucks, lots of cars whizzing by and not stopping at the STOP sign, duh! Dodge the cars at your own risk! -Messy Michael's, one of the messier ones that I have been to. The Store Manager obviously doesn't care, because it shows with poor service and a messy store in such disarray. Sad. :( read more

Usually Have What Your Looking For I don't go to Michaels often. However, when I am in need of craft items Michaels usually has what I am lookin for. In addition, arts & crafts, home decor products, Michaels carries a variety of seasonal products. From New Years Eve through Christmas and every holiday in between Michaels has it all. The store layout is somewhat confusing for me at times. It can take a while to find what I am looking for and the sales associates aren't available or very friendly. The prices are reasonable, and quality of merchandise is good. However, be prepared to wait in line. There is usually only one sales associate working the registers. read more

Rude employees. Don't expect much help. Slowest check-outs EVER.

This Michael's is always messy and out of everything. Curbside pickup is a joke. Having a customer wait over a half hour for at curbside for order and having to call to find out they forgot what is ridiculous. Everytime I go to Michael's I am reminded why this is my least favorite craft store. read more

Worst one I've ever been to. Slow slow lines. Horrible customer service. What a disappointment. Will never ever go back!!!!!!!!

This place has everything you could possibly need to craft. The sales are super awesome! I never go without a coupon that I either clip or I pull one up on their phone app. The associates are helpful and the bathrooms are clean. Their check out maze could use a spruce up. read more

Wow. From the moment I walked in the door to the moment I stepped outside I felt lost inside a maze. I searched the whole store for an employee. Finally when I found one the next isle over from where I needed to look she just told me it was in the next isle. She was just locking the cabinet and not helping any other customers. Then I proceed to pass by the break room and find practically the entire store in the break room hanging out. So when I am ready to pay I stand in the only check out line while the 2nd employee actually on the sales floor stands at her register cleaning it. REALLY?!?! Do I need another review saying that I work in retail and hold my standards high! This store has terrible customer service. Another reason I will shop Hobby Lobby from now on! read more

We were so disappointed with this store. Just left our stuff and walked out. I never do that, but after we walked the store 4 times and not one associate to assist customers I was done. Needs better management. read more

I really appreciated the customer service at this store they honor there coupons and their competitors coupons as well the manager went above and beyond to correct a mistake that was done at a previous Michaels. read more

It can be hard to find anyone who knows for sure where they have different items. I've spent a lot of time wandering around trying to find what I need, often with one or more employees pointing me in the wrong direction. But it's a pretty well stocked, clean store. I did find the girl at the register very helpful. She offered to find a Michael's coupon for me on my iphone...I really appreciated that!!! She is the main reason I'm giving this store 4 stars. read more

Really enjoyed my experience at Michaels today. Michelle went above and beyond for us and saved us about 20 bucks. Really appreciated her customer service read more

I agreee about the long lines and sometimes rude people, however, we found a diamond in the rough last night. Lisa, back in framing, went out of her way to help us find a good frame for my daughter's posters. She helped us find something within our price range that my daughter loved! Thanks Lisa!! read more

Great for decorating for thanksgiving!! Flowers, table wear, all to make guests think turkey time!

The staff over here are really rude and unprofessional. 2 of the employees made fun of my wife's bald head and she stormed out crying. She shaved her head to help raise cancer awareness. Our son has cancer and is still going through chemo therapy. I will never go here again. I never write reviews for anything but this made me so upset that I had to say something. read more

i love to come to Michael's for inspiration but the prices are so high i can hardly afford to be creative. the place is usually clean and organized though a lot of times the stuff to the left of the store is all mixed together. read more

There are things that could be improved at this store- they reorganized since i was last there and it is a bit confusing and with the holidays those middle aisle bins and displays are a bit messy and too much. Their framing department though is great. I've used them a few times over the years to custom frame original artwork and poster imports. I invested in double mats and nice frames and they were done very professionally. I come here for art supplies from time to time as well. read more

My favorite place to get frames. The other Day I went there looking for calligraphy ink and found what I was looking for in 2 minutes...I had to ask the staff of course who was very helpful and nice. Check out was slow.. May because it was the weekend and a lot of people were there. read more