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    Pentiques

    5.0 (4 reviews)
    Closed 9:00 am - 5:00 pm

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    Arizona Grand Resort & Spa - Oasis Water Park

    Arizona Grand Resort & Spa

    (1.1k reviews)

    $$$

    Very beautiful and huge resort where we had a company meeting. Water park, pool, and golf on the…read moreproperty. Rooms were clean and huge with a living space and great views of the property. With the huge property they also had golf carts to take you from area to area. Great customer service as well as they attended to all my requests within a resonance time. My one issue is that their elevators were only working half the time I was there so often times I had to carry my luggage up to the fourth floor.

    To the staff here, it was a pleasure interacting with the front concierge, the baristas at the…read morestand near gift shop, and the groundskeepers. The overall stay here was stunningly beautiful, convenient and really Grand. The only issues I had were a few room related items which I bring up only as some constructive critique. Overall, it was all 5 stars. The program screen inside the spa/gym shows on but not logged in- with no instructions nearby on how to use it. (Front desk would need to assist, and they weren't easily available) seems like a waste of a service. Secondly, I found that the sheets on the bed are all flat- (they don't use fitted sheets- and it was troublesome as they didn't stay covering the mattress the whole night. Thankfully I asked for help and housekeeping doubled up on sheets for me. Lastly, I noticed some small rocks in my room upon check in. Needed vacuuming longer. Besides that everything felt very clean and tended too!

    The Wigwam - Wigwam Resort Entrance

    The Wigwam

    (523 reviews)

    $$

    Hopefully I'm saying her name right but Noemi helped me so much this past week on Mother's Day and…read moremaking sure my mom is taking care of. Thank you so much again!

    I am extremely disappointed with how management handles customer property damage at this resort…read more While parked at The Wigwam, a stray golf ball from the nearby course struck the trunk of my 2025 Lexus ES 350, leaving a significant dent. There are no "park at your own risk" warning signs posted anywhere in this parking area. I immediately reported the damage to security, who came out and filed an official incident report. I was assured that the Director of Operations, Sheffield Crosby, would reach out to me the following Monday with the results of their investigation. It has been complete radio silence ever since. Despite leaving voicemails and sending an email, management refuses to return my calls, acknowledge the incident, or address my concerns. It is incredibly frustrating that a resort of this caliber simply sweeps incidents like this under the rug and pretends they never happened once you leave the property. If you are visiting or staying here, be highly aware that your vehicle is at risk of damage from the golf course, and the leadership team will completely ignore you when it happens. Park at your own risk, because management certainly won't take any responsibility. TO THE OWNER: no need to reply with a "we are disappointed," "we are committed to customer service," or similar generic comments. You had plenty of opportunities to make this right.

    Arizona Jazz Festival At the Wigwam

    Arizona Jazz Festival At the Wigwam

    (6 reviews)

    Great venue! You also can stay at resort without worrying about all the traffic when it's over.read more

    I averaged my rating based on Oct 2012 (5Star) and April 2013 (3.5 Star)…read more The Arizona Jazz Festival is one of the nicest/prettiest music festivals I've attended. Normally, festivals are held in these huge fair grounds with dirty dust being kicked up everywhere. But what is so wonderful and nice about the AZ Jazz festival is that it is held on the beautiful grounds of the Historic Wigwam Resort http://www.yelp.com/biz/the-wigwam-litchfield-park#hrid:-Yra83fScX6aPuKW8hLBSQ. My review in this link tells you how I feel about the Wigwam. As for the musical selection at this "jazz" festival, it is a common tongue in cheek comment that this is not a real Jazz festival because the major draws to the event are "neo-soul" and "old school R&B/Soul" performers. A fellow Yelper, Reese J, commented that the festival should be renamed "Arizona Soul Festival". Nevertheless, the fun atmosphere and talented draws are certainly worth the money and time. So for a little FYI: This festival was previously held at the JW Marriott. This festival is put on every 6 months in October and April. I attended both the October 2012 and April 2013 events. My friends and I bought hotel packages for each event. If you live locally and you live out in Mesa, consider it. The convenience of running to the room at 4pm after sitting in the sun and heat to take a quick shower and change can't be beat. As well as not having to drive an hour to get home. As I stated, I attended Oct 2012 and April 2013. In Oct 2012, the festival set the bar extremely high. I sent them feedback and my only "needs improvement" comment was "get an after party". Litchfield park has no night life. Capitalize on that. They didn't do any better on Friday night in April 2013. The lineup in April '13 was far better than Oct '12. But less Jazzy and more Soul. So, in April 2013, all they had to do was maintain the BEAUTIFUL experience I had Oct '12, but they fell short. here's where I was unhappy. -The Will Call line AWFUL on Friday night. I missed the entire Will Downing Concert because of it. Suggestions: Have lines based on last name. A staff person in the hotel lobby during check-in hours of 3:30 - 5:30 to hand out tickets to hotel pkg people. Separate Will call for VIP. -Drink Tickets! ANOTHER unnecessary line. Suggestions: Presale drink tickets online. And/OR Use a mobile app so folks can buy the tkts at their seats and get in line to buy drinks. -OverCrowded!! Suggestion: Reduce the Max Capacity. Get a new, larger Venue. In October 2012, people danced at their seats as there was more room. Since we were packed in there, you didn't see that very much. -Entrance to Festival Area. lines were long and the VIP line was largely empty. Suggestion: Run the entrance like the TSA does the security chk points at the airport. The TSA person checking the boarding pass/ID of the 1st class passengers ALSO checks coach-class folks when there is no 1st class person is in line. Apply that concept here too! Anyone taking tickets should never be doing nothing (excuse the double negative) when you have a long line. -Guarantee Event exclusivity the resort members scheduled an event on top of this event. I can say that many people felt there was some bias there. I'll leave that comment there. My experience in Oct 2012 was extremely pleasant. I could not imagine a festival being done better. Apr 2013 was just ok for me. The AZ Jazz Fest has my support in Oct 2013. I'm hoping they use a sensible cap this time. But I'm not sure how I will support this event in Oct 2013. I'll have to evaluate the pricing and then make my decision. Update: one thing I forgot to mention: They had more vendors this time around than in Oct 2012. That may have contributed to the lack of space. You may like it. I also didn't comment that every single act was amazing. The shows almost always ran exactly on time and finished on time. I especially love that.

    Grape Arizona Wine Event

    Grape Arizona Wine Event

    (1 review)

    This is the wine festival by which all other wine festivals will be measured for me going forward…read more Admittedly this is more expensive than other wine events held here in the valley (between $55-$75/person depending on when you buy tickets). But what you get for the money far exceeds any wine festival I've experienced here in the valley. It didn't hurt that this year's Grape Arizona Wine Event was held on a crystal clear 70 degree day, but this is truly the biggest and best wine event I've been to anywhere in the Phoenix area. My only criticism would be that this event should be held on a Saturday (rather than Sunday) to maximize exposure for the event and its vendors. Other than that, I have almost nothing but positive things to say for this fantastic event. I bought my ticket about a month in advance so I only had to pay $55 (rather than the door price of $75). With that ticket came a goody bag containing a wine glass, event program, 20 wine tasting tickets (that's not a typo) and 10 food tasting tickets. I counted 15 Arizona wineries at this event and 7 restaurants offering food tastings. Most of the wineries this year hailed from southern Arizona (particularly the Willcox and Sonoita areas) but also with a few from the Verde Valley area as well. Restaurants participating in this year's event included Beckett's Table, Thirteennorth, Match, Leona's Foccacia, Herb Box, Modern Round, and Vincent's Bistro. Additionally there were miscellaneous vendors selling everything to chocolate, to wine glass charms, to olive oil, to home decor. With so many tickets to use, I wanted to make sure I made use of them all. So I employed a balanced strategy. 2 wine tastings, then 1 food item, then 2 more wine tastings, then another food item, then...well, you get the picture. Thankfully a number of the food vendors had some hearty food samples to help soak up all of that wine. From Beckett's muffuleta sandwich, to Modern Round's beef sliders, to Thirteennorth's turducken meatloaf, and even Vincent's roast beef slider. Though I have to admit my favorite of the food offerings at this event was Leona's cannoli. It was so good I got two helpings. As for the wines, most the wineries were here earlier in the month at the Grand Arizona Wine Festival so I was somewhat familiar with the offerings. Alcantera (my favorite from the Grand AZ Fest) was unfortunately not one of the wineries on hand this time around. That said I still found plenty of wine varieties to love. My favorite this time around was probably from Carlson Creek (a Willcox winery with a tasting room in Scottsdale). Their Rule Of Three wine is a perfectly well balanced mix of Syrah, Grenache, and Mourvedre. A full bodied but smooth wine that went perfectly with all those food bites. The crowd at this event, while impressive, was smaller than the Grand Arizona Wine Festival earlier in the month. No doubt in part because this event was more expensive and because this event was on a Sunday rather than a Saturday. But for me that was a good thing as I had room to move about the wine and food booths quite easily and there was plenty of tables and chairs to station myself at any given time. And unlike the Grand AZ Festival, there was an abundance of food offerings to help balance out all the alcohol. The entry price may not be cheap, but what you get for the money is truly worth every penny. I was able to make use of all my tickets in just over two hours, though I could have easily spent more time here if I were hanging out with a big group. Fantastic event showcasing both Arizona's growing selection of wineries as well as some of the Phoenix area's diverse culinary treasures. Hoping to see even more offerings the next time this event comes around as there's plenty of room for even more vendors should they decide to come to this event next year. A quick note that a portion of the proceeds from this event also goto the Phoenix Rotary 100 Club. So to recap: Drink wine, eat good food, support a good cause. Any questions?

    Topgolf

    Topgolf

    (435 reviews)

    $$

    Came here on a weekend with another family -- two sets of adults and five kids total -- and…read morehonestly, this place exceeded all expectations. The bay experience is what really sold us. The golf monitor games are a total game-changer for kids who normally couldn't care less about golf. Our kids were hooked on Angry Birds and Candy Crush Golf for hours. By the end of the session, they were begging to come back -- and actually asking to practice their swing. As a parent, that's a win. The space itself is clean, well-designed, and genuinely family-friendly. Staff was attentive and the mobile ordering setup made it easy to manage food without stepping away from the bay. Pro tip for families: grab the Summer Fun Pass at $179. We got it and it's absolutely worth it -- unlimited visits all summer, which completely changes the value equation when you're bringing multiple kids. What feels expensive as a one-time drop-in becomes a no-brainer as a recurring family activity. A couple of honest notes: the background music is quite loud -- fine for adults at the bar, but a bit much when you're trying to coach a 6-year-old on their stance. And the food is very much bar-style -- chicken sliders, tater tots, nachos. It does the job and the kids loved it, but don't come expecting a culinary experience. Overall, Topgolf nailed the formula: fun, active, social, and it got our kids genuinely hooked on golf. With the Summer Pass, it's genuinely one of the best family investments this season.

    I visited Topgolf Glendale on Saturday night (3/14) and had one of the worst service experiences…read moreI've ever had here. We were in Bay 109 and our server was De' Laurence. Normally, a server greets you shortly after you arrive and goes over safety, but we waited about 10 minutes before he even came by. When he did, he skipped any introduction and just asked what we wanted to order. I've had the Play More Membership for about 5 months and ordered waters and an appetizer, the chicken buffalo dip. The food actually came out quickly, in under 15 minutes, which was great, but our server then confronted the food runner in front of us, questioning whether the order was even ours because it came out so quickly. It was uncomfortable and unprofessional, especially since the runner confirmed it was correct. From there, the service continued to decline. I had to repeatedly remind him to bring waters, plates, and napkins. He eventually brought four plates but only two napkins for a group of four, and even after asking multiple times, the waters didn't arrive until we only had about 15 minutes left of gameplay, after asking four times. By that point, we were already 30 to 40 minutes into our session. With about 12 minutes left on the hour, he came to charge us using the handheld device. After we paid, we chose not to tip because the service was clearly not up to the usual standard we expect at Topgolf. He immediately turned the screen, saw the $0 tip, and loudly said, "I'll make sure you guys never fucking come back here again." He said this aggressively and loud enough that the surrounding bays turned to look at us, which was extremely embarrassing and completely unacceptable conduct, especially given his tone and inappropriate language. He then left the bay area. Shortly after that, a manager came over and told us to leave, even though we still had about 10 minutes of gameplay remaining and unfinished food. The manager also refused to provide the server's name, despite it being clearly visible on his name tag. The manager told us, "My server said that he was disrespected by you guys, so I'm going to have to ask you guys to leave." Even after explaining the situation, he still did not try to accommodate us. To be clear, the gameplay and the food were great as usual, but the service and how this situation was handled completely ruined the experience. As a loyal Play More member who has been coming to this location for years, I'm extremely disappointed. Being verbally disrespected and then asked to leave without any refund or compensation for unused time and unfinished food is unacceptable. Especially after we waited an hour and a half to get a bay. Which we happily waited due to previous amazing customer service from other servers. I hope management takes this seriously, because this is not the level of service I've come to expect from Topgolf. De' Laurence needs more than just a conversation with management--this was extremely unprofessional and very disappointing. His demeanor and behavior are not appropriate for a customer service role.

    Pentiques - stationery - Updated June 2026

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