I'd already replaced 2 of my tires several months ago, and in looking at the condition of the other…read more2, it was now time to swap them out as well. I found on the internet that Walmart had Bridgestone brand tires for my vehicle on sale for less than $100 each, which was a solid deal. Within a few minutes I was able to buy the tires, pay for installation and book an appointment, and even with all the usual disposal and other fees that come with tire purchases, the total was a little more than $250 which I was happy with. The slight downside was that the tires weren't in stock so the soonest I could get them installed was about 3 weeks later.
My appointment was on a Saturday morning at 10. As others have stated, the line of people at the back of this Walmart store for the Tire and Auto Center was long, and they only had 1 line for everyone regardless if you were buying something, checking in for a service you'd already paid for like me, returning a battery, asking which wiper blades were correct for your vehicle, etc. I got in line at just before 10, and at 10:32 I finally got to speak with someone...So more than a 1/2 hour wait. Contrary to what other reviewers have stated the 2 people I dealt with spoke perfect English, the guy looked up my order, went out to check that the tires I bought had arrived, verified they were the right ones for my vehicle, took my keys and told me I'd get a text when they started working on my car and when it was ready. He didn't believe an alignment would be needed, but if any other services were suggested, they'd message me. Though the line of cars waiting for oil changes stretched out into the parking lot, I got a text within 15 minutes of handing the guy my keys, stating they'd started my service, and my car was ready for pickup at 11:20, so about 50 minutes from the time I was waited on until my car was ready.
I really wish all service visits were this simple and straightforward; I placed my order and scheduled the service on their website, paid for everything including installation at that time, there was no attempt to upsell me to better or more expensive tires, they didn't try and add in a bunch of extra services like an alignment that I didn't need, the price paid for everything was very reasonable and when I got back in my car to leave, my seat hadn't been moved or the radio station changed as is often the case at dealerships. The only inconvenience was the 30+ minutes I spent waiting in line just to tell them I'd arrived. That said, I'd be happy to return here in the future.