Crowne Pools is an excellent choice for repairs. I poated a before pic w/white old fiber optic cord…read moreand an after pic of the glass matching tile! So beautiful, what a difference! From my first call with Charm to the first meeting with Nate for assessment, I've been very happy with the person-ability along with professionalism of each person. Then the BCC Crew aka Brendon, Christian, and Cristian, showed up and completed the repair in 2 hours. They were very professional and did an excellent job! Thank you guys for making the jacuzzi repair. So much better! Steve & Renee K.

I'm happy with their service so far. They are professional, responsive, and detailed oriented. My…read morepool needed major repairs and they were able to quickly diagnose the issues and get everything fixed promptly. I'm very pleased with their work and will be having them maintain my pool and spa going forward. Highly recommended.

Listen ... if you're looking for a pool guy, just hire Kevin and be done with it. Trust me, he's…read moreyour guy. We recently moved into a new place with an above-ground pool that I knew nothing about. Long story short, it turned green and my 4 kids were super stoked (please note my sarcasm). Suffice to say, I was super pumped too (again, sarcasm). So I started soliciting advice from different pool guys, pool supply places, and friends ... to no avail. One guy actually told me to drain the pool (into the street) and start over. I can't imagine what that water bill would have cost, let alone the fact that he failed to mention it was illegal and I could have gotten fined if I took his advice. On the brink of driving myself insane, my much smarter wife came to my rescue by finding Kevin on Yelp and calling him. Kevin turned out to be a godsend. Like, next level awesome. In no time, the pool was blue, the levels were back to where they were supposed to be, and my kids loved me again. Honestly, Kevin is super good, nice, and honest. If you're in need of a new pool guy, just give him a call. You'll be glad you did. Guaranteed.

Called multiple pool guys in the area to help with a last second pool cleaning near closing time on…read morea weekend. All other pool cleaners either went to voicemail or said they were no longer working for the day. My home is in the wine country area and Kevin was very responsive, friendly, and was able to accommodate the last second request. Not only did he clean the pool but also discovered issues that my current pool cleaner did not even bring to my attention and even went out the next day again to make sure everything was good. Give Kevin a call and you'll see that he is a friendly guy who offers reasonable pricing for a great and responsive service. Thank you for the help Kevin. I would definitely use his services again in the future and recommend him to others.

They do an awesome job and are super reliable! Pool is kept in tip top shape all year round. !read more

The 0-1 stars is for the customer service/admin side (I would give 4-5 for the technician service…read moreonce they finally came and completed the job). VERY poor service on the admin/customer service side. I honestly don't know how they have 5 star reviews with the very poor experience I had with them for TWO MONTHS. Note: My complaint is NOT about how long the parts took to arrive-- that was not the problem. The main problems were: 1) extremely poor communication, 2) total non-responsiveness to a majority of my follow-up attempts, 3) I had to follow up multiple times to even get responses, multiple steps throughout, 4) showing up on my doorstep with no scheduled appointment (after I'd tried for weeks to get any updates from them), and 5) not making things right, zero acknowledgment and zero apology when I gave them the opportunity by directly letting them know of these issues. Other than their first response the first time I reached out (when they responded quickly to get my business), every single time after that, they were very unresponsive for the full 2 months it took to get our jacuzzi repair completed. I had to follow up with them MULTIPLE, MULTIPLE times to get responses EVERY SINGLE step along the way (and I would typically wait ~3-4 or more days in between attempts to get a response from them, so they had PLENTY of time to respond). When they did finally respond, each time, communication was lacking-- very short and not helpful/informative in their responses. This unresponsiveness and poor communication was consistent all throughout, starting in mid-June. Because of their unresponsiveness and LONG delays, it took a full 2 months from the time I initially contacted them to completion of the fairly simple repairs that needed to be done. If I hadn't followed up MULTIPLE times each step of the way, NOTHING would have gotten done. In addition to that-- for the first of a two-part repair, they had said they needed to wait for the part to come in and would let me know when it did. The first visit was June 19. I didn't hear anything for over a week and followed up on June 30. Zero response. Followed up again July 6. ZERO RESPONSE. Followed up AGAIN on July 7 (ALWAYS very polite on my end, by the way). FINALLY they responded. Finally they ordered the part that was needed in late July and said "once it's in we will schedule the repair." After ZERO additional communication from them, still waiting to hear when they would schedule the technician to come out once the part came in, the technician SHOWED UP ON OUR DOORSTEP WITH NO APPT. I had not been notified in ANY way-- phone, text, email-- NOTHING-- that they were finally ready to schedule the appt.-- they just SHOWED UP UNANNOUNCED!! We had company that day and we were not expecting the technician to come. Fortunately for Aqua System Pool & Spa Repair, we were home that day. Afterward, I let them know, politely but clearly, what had happened. They had SO many chances to make things right. But even then-- ZERO ACKNOWLEDGMENT OR APOLOGY. Ridiculous!!! They ended up needing to come back for a second repair to finish the job and for that one as well-- same old story... I had to follow up MULTIPLE TIMES to get a response from them and for them to commit to a time they would come. I would never recommend this company to anyone. Absolutely terrible customer service... and when they were notified of our experience, they still chose to do ABSOLUTELY NOTHING. Terrible!!!

Excellent service! Appreciate their consistent communication. I really like that they are a family…read moreowned local business.

Booked for service. They did not show up or inform me that they were not coming, instead I reached…read moreout to them to let them know no one came, and they responded that they just forgot about me?... booking with someone else. So unprofessional.

UPDATE: 2 years later and Fabio is still the gold standard for pool service. He recently went above…read moreand beyond to help me source parts at a lower cost, even though he didn't have to. He is a truly great person and a professional who actually cares. If you want someone you can trust implicitly with your home, Fabio is your guy.

Fabio is the best pool expert and pool cleaner in SoCal. Full stop. We went through 3 terrible (and…read moreuntrustworthy) companies before we found Fabio. He is hardworking, he is knowledgeable, he stays ahead of any problems or trouble we may face in the future, he is always there when he says he's going to be there, he does the little things. Our pool and hot tub have never looked better. However, this all pales in comparison to the human being that he is. Fabio is the sweetest person you could ever do business with. He is a joy to speak with and you can trust him -- which I can't say about any of the other people we worked with. He's just the best guy and I would highly highly recommend him to anyone in SoCal.

We were happy to find Kalen from Clear Pools. He's dependable and reasonable on his pricing. What…read morewe really like about him he takes the time each week to really balance the water and it shows with the pool always being crystal clear. If you're looking for someone with knowledge and honesty regarding pool services I'd give Kalen a call.

From the owner: At our pool cleaning company in Temecula, we deliver top-tier service fueled by genuine passion and…read morededication. We go beyond expectations, ensuring each pool receives meticulous care and attention. Our expertise guarantees crystal-clear water and a spotless environment, making your pool the centerpiece of your backyard oasis. Reliable and detail-oriented, we tailor our cleaning plans to meet your pool's unique needs, ensuring optimal performance and longevity. Choose us for unparalleled quality and commitment, and experience why we are the best in Temecula. Your pool deserves perfection, and we are here to deliver it every time.

We've had a fantastic experience with True Wave Pools! They keep our pool sparkling clean…read moreyear-round, and whenever we have a question, they are quick to respond and resolve it. Excellent customer service--we highly recommend them."

Ted of True Wave Pools came to bring my pool back to life coming back from a long vacation…read moreoverseas. They really worked hard on making sure we met all required chemical readings on our pool. Not only the results went back to normal but even better. We highly recommend this family owned local business.

Wow! Absolutely amazed! We had a terrible issue with black mold and 3 pools that were in terrible…read morecondition. James responded to my inquiry same day. He offered to test my water and clean my filter on the spot even before I hired him. I immediately loved James' attention to detail and his care for doing a great job and delivering a sparkling pool. He cleaned my filter and tested my pool and went on with the rest of his busy schedule. The next day, I was given a reasonable estimate for ridding my black mold and for servicing my three pools. We hired James. It's been three months now and we are impressed and over satisfied with how James delivered. James spent a week working tirelessly to rid the black mold without having to drain our pool. We had a relapse after a few weeks and James went back at no additional cost and got it back under control. As far as our pool maintenance; each week we get an email from James with the results of the water testing, what chemicals he put in the pools to keep them at the right level, and a picture of our sparkling pools. Pools that looked dark and greenish before are now bright sparkly blue. Thank you James for being so amazing! You have taken a huge burden and stress away from us.

If you're looking for an affordable pool service you can actually count on, look no further than…read moreJames from Nice Guy Pool Service. He's exactly what the name promises--a genuinely nice guy who's also incredibly professional and reliable. James shows up on time every week, rain or shine, and keeps our pool crystal clear without us ever having to worry about it. He's friendly, easy to talk to, and always willing to answer questions or explain what's going on with the pool. You can tell he really knows his stuff and takes pride in his work. It's rare to find someone this consistent, competent, and trustworthy these days. Highly recommend James and Nice Guy Pool Service to anyone who wants peace of mind and a beautiful pool year-round. Five stars all the way!

If you need a trustworthy pool cleaning company DO NOT hire this company.(premier also build my…read morepool. That was another fiasco) I had been documenting for 3 months the time the pool guys would arrive and leave since I have noticed most of the time pool wasnt being cleaned. I finally decided to call the manager but he didnt call me back. I called again and spoke to Gloria. She assured me the manager would call and he didn't answer because hes busy in the field. She also told me the pool cleaning people documented that they were at my house for over 30 minutes last week. I watched him not skim or scrub my pool and was at my house no more than 2 minutes. Just a couple of weeks ago another pool person was here and was smoking a cigarette in my backyard!! I was really hoping to talk to them but they didnt return my phone call. I called again and they werent answering the phone. so I decided to call from my business phone which is a different area code and you guessed it Gloria answered my call! I decided to cancel my future cleaning services and she had no problem doing that and didn't even apologize. She actually didnt even care lol.

This is the worst pool cleaning service ever. We pay a monthly fee for weekly service. They…read morecompletely skipped us last week and after promising to come this week just skipped us again, the day before the 4th of July holiday weekend. You have to be kidding me.

I hope I'm leaving this on the right page. If I am, I'm shocked there aren't more five star…read morereviews. Kaden came to my house and cleaned my pool filter. Did an unbelievable job, was polite and answered all my questions. Even added chemical and DE for filter on his way out. Took some pictures and I'm waiting to hear back for a quote to fix a few things cause I was so impressed with their work. Will update when I hear back from them. Family businesses are the best!!!

Kaden did an excellent job cleaning my pool filters yesterday. He is a very professional young man…read more Will definitely call him to service my pool again!!