I cannot say enough good things about the staff and the atmosphere at the Grand River Hotel. I…read moreended up here during a difficult time, but from the moment I walked in at 5:00 AM, I was met with pure kindness. Even though check-in wasn't until 3:00 PM that afternoon, they let me check in right then and there without hesitation so I could get my son ready for school. I've stayed in three different rooms now, and every single one has been spotless with a lovely view. The amenities are incredibly convenient--having the washer and dryer right there in the lobby area is a lifesaver. The indoor pool is also a highlight; it's a beautiful, bright area with windows all around it. Most importantly, they are exceptionally pet-friendly. My dogs feel very comfortable here, and there is a great, convenient area to walk them. If you're looking for a place that offers true comfort, cleanliness, and a staff that actually cares about their guests, this is it.

Stay far away from this place! Reserved this hotel for a memorial weekend trip, upon arrival was…read morehit with $14 per night extra parking fee. Front desk person was almost $100 off from correct total. If people don't check total, they're being charged extra for no reason. (Not even the worst part) Finally get checked in after confirming correct amount. Get into room to find cockroaches and bugs near the fridge, sinks(both bathroom and in room). Left our bag on the counter to find out it was now covered in bugs. Staff offered to move us rooms in the morning and claimed they have housekeeping every day. (Clearly a lie, this room looked like it hadn't been cleaned in a while) Had to reserve room with different hotel last minute which by the way was amazing. Super clean and close to glenwood. (Comfort Inn -highly recommend unlike this dump!) Very unhappy and still waiting for a full refund.

I figured out why this place is on Railroad Ave. There's a…read more$14 parking fee they don't tell you about online, you won't know this until your checking in. Never heard of this before? Feeling railroaded? You must go back to your car and put this bright pink parking pass on your dash or I guess they'll tow you. It's another $15-$16 for a continental breakfast in the morning. At least you can opt out and eat elsewhere. We only stopped here because it was getting late and we wanted to say we spent the night in Parachute, Co. But once you've stopped your mind says your tired, just stay. The room was clean and for an older place it was quite comfortable. Two queen sized beds that didn't bother the back and an excellent bath-which had a powerful shower. T.V. was nice and easy to operate even though the cable package sucked, you can't have it all. Besides, after driving for ten hours, nobody was awake to watch it. I bet you can figure this out. There was no fridge, but a freezer. Good thing we didn't put the insulin in there. Come morning, the leftover Jets pizza was not edible for at least an hour. The nice lady (Lori?) popped up a bag of corn, surprisingly at no charge and also had complimentary coffee pods. Mrs. E. had an apple cider. Strange, but, we would consider coming back. Especially, if we had more energy to use the pool and sauna. 05/24

The Grand Vista Hotel in Parachute was exactly what we needed for our halfway stop during our…read morecamping trip. The staff was welcoming and went out of their way to make the kids feel special with treats and gifts. The pool was perfect for our daughter to burn off some energy after a long day in the car.

I booked this hotel via Hotwire, who stated in my receipt that the hotel would choose an…read moreappropriate room for our party. When we arrived, the check-in woman said that Hotwire had allocated our room, which had a queen bed for three people, without a sofa bed. I said this wasn't appropriate for our group size, but her suggestion was that we call Hotwire and cancel the room. This just didn't make any sense. I asked if they could change our room, but she insisted this would be an upcharge of $50. Then I asked if there was a supervisor who could clear up this problem, although this woman also passed the buck to Hotwire. I assumed they must be full that night, but no, they weren't. They were just cheap, argumentative, and irrational. After haggling for way too long, the manager finally agreed to provide us a suitably-sized room, but "just this once." WTF? This was appalling customer service. I'll add that this is a dated Holiday Inn with run-down rooms and amenities, and without a working pool. (They didn't have any gluten free options at breakfast either, so why should we pay more to receive less?) Two stars for the serene view of the river, zero stars for the absolutely dreadful customer service.

The first room we were given was beyond filthy. The…read morecarpeting was disgusting, including numerous stains - didn't look like it had ever been cleaned. The furnishing and lamp shades were badly worn and/or torn and there appeared to be something smeared on the wall as you entered the room. When my husband checked at the front desk about getting another room, the clerk initially said there wasn't anything available. When my husband started got irritated and mentioned how nasty the room was with other hotel guests nearby, the clerk mysteriously was able to find another room. The second room was slightly better, but this place is WAY overpriced for the condition it's in!

At first, I was worried this place was going to be uncomfortable, sketchy and heck- even boring. It…read moreappeared to be quiet (almost too quiet) with lawn chairs and even tenants living here; a loud train crossing nearby. We checked in, got our maps and information and headed to our room that I actually recognize another Yelp Elite stayed at! Photos on Booking.com appeared bigger, the room was much smaller, but still cozy and spotless! Kitchen had basic necessities with coffee maker, a microwave, a sink, and small drawers. The bathroom was super adorable with a white mirror smiling back at us and the heater would operate every 15 mikes or so and warmed up our room. Although spotless, the "clean" smell was incredibly strong and we did prop open the windows. We were surrounded by lots of restaurants and town life. Our sole purpose was to visit the ice caves of Rifle and Western Star Inn was perfect, because this was just that place where we'd sleep and leave out the door early morning. Western Star Inn had breakfast all the way until 11:00am, that we took advantage of! It was mostly a continental breakfast style, filled with snacks and no drinks. We got hard boiled eggs, laughing cow cheese, apples, yogurt etc., and out the door we go for adventure. We did get a coupon for 15% off for the Glenwood Hot Springs Pool, and we also slept very comfortably in our beds. Overall a really pleasant stay. We got to make friends with Laura (or Lauren?) front desk reception and her husband. We thought their customer service was splendid. They just moved from Washington, which is another state I truly want to visit.

The Western Star Inn is a hidden gem! Want an affordable, comfortable and clean place to stay? Look…read moreno further! The staff here is the absolute best! It's a locally run facility so they actually care and are helpful! The rooms are simple, small and comfortable but perfect for a quick night on a budget. You can't beat it for the price. Added bonus is that they have pet friendly rooms. They also give coupons to the local hot springs and restaurants!

Our recent stay at the Cedaredge Lodge was great. Owners Betty and Ted were really nice and…read moreaccommodating. Our room was clean, rustic and cabin like with wonderful hand carved wooden features. Beds were comfortable. Unfortunately the creek was not running, but one can't control Mother Nature. We enjoyed our stay!

Happened upon this place as a happy little accident while on a road trip with my husband, and had…read morethe best experience. The lodge backs up to a wonderful babbling brook that lulls you to sleep with a window open. The view was spectacular! And there was a nice, clean hot tub there to use, too! The room was VERY clean as well as the kitchenette we had. If we ever happen upon this area of Colorado again, we will definitely be staying again!

Enjoyed our stay in a double-queen room here in Clifton. The beds were comfy and we slept well. We…read morehave Border Collies, so the artwork of a cowboy a border collie between his boots seemed selected just for us. The room was very clean, refrigerator was appreciated. Strangely enough, I was greatly impressed with the washcloth embroidered "Makeup". Such a brilliant idea! The toiletries smell heavenly. Thank you for providing individual products rather than the shower dispenser. Breakfast bar was kept filled with plentiful tasty options. Best of all, we met and chatted with kind, amusing employee Abigail. She was a delight!

The room was clean and quiet. It had a had a mini fridge, microwave, comfortable bed, and great…read moreshower. I gave it 5 stars because the young lady at the front desk made me feel welcome. After a long day on the road, it really makes a difference. Thank you.

Not a clean bathroom beds smell like cigarettes tv has an error very outdated outlets don't work…read moreburnt light bulbs has a stale smell pros has a half kitchen

I love mom and pop motels. Whenever I find one that has been well kept with a nicely manicured…read morelandscape, I choose it, over their higher priced cousins. White River is one of these. A remnant of days gone by. A hanger-on, with a firm grip on the past. They still use pen to paper registration slips, and you'll get a smile from the owner as you're filling it out. You, too, will smile when you see how reasonable the room rates are. My charge for the night was a mere $74 and change. Almost unheard of in these inflated times. My room was small and comfortable. I, being the only occupant, found it to be perfect for my needs. Stunningly clean and well-appointed. Your host, if asked, will steer you in the right direction for a delicious meal. And if that direction is toward the Mexican House restaurant, you're in for a real treat. Outstanding!! But you'll have to find out just how outstanding it is by reading my YELP for that establishment. Give White River your business. You will be helping preserve the past while providing memories for the future. Quick Tip: Having been built back in a time when people were more considerate, you may find that the walls are a might bit thin. These days, an unrestrained couple next door has the potential of keeping you entertained during the night, early morning, late morning, and if your stay includes it, early afternoon! I remember those days, and am not against being reminded of them from time to time. What the heck, they haven't planted me yet.

We had to reroute our trip and found this place as we were passing through town. The owner/operator…read moreis kind, friendly, and very helpful. There are some grab and go drinks and snacks in the lobby. The rooms are quiet, comfortable, and clean - perfect after long days on the road and a nice change from the typical subpar roadside motels. We will stay here again the next time we're in the area.

I made a reservation at this hotel and they asked for a guarantee to hold the reservation. I card…read morefrom one bank and they told me that was OK and we could pay the bill. However we wished my paid the bill on her card and they have now charged for both cards calling the no-show. They have not diligently research this to refund the money for the guaranteed reservation.

Rolled in last night to find... police outfront, inside a broken elevator, and a room with a broken…read moreac. No thank you I'm going down the street. The Ham was $50 more but everything was clean and worked.

Had a fine night for one night on our way back home…read more Hotel was clean. The bed was comfortable. We used the app for the key and check in as we were arriving late. That was really nice and convenient. There was a breakfast at the hotel. However if you are gluten free and/or vegan there is not anything there for you. But there was hot food available. Felt the hotel was plenty comfortable and modern. Was easy to get in and out of parking lot. Would come back if I were in the area again.

This place is crazy. We are part of the Hilton family and stay at a lot of Hampton Inns so we are…read morefamiliar with the service we can expect at a Hampton Inn: comfy beds, great breakfast, etc. Hampton Inn Rifle has got to be the WORST HI we have ever stayed at. Where shall I start: *SOMEONE'S DIRTY UNDERWEAR: We checked in and she gave us a room on the 4th floor. As soon as we walked in, I noticed the sheets were a bit wrinkled. I asked my kids if they sat on the beds and they said no. As I was unloaded out suitcases off the luggage cart, that's when I saw it: IS THAT SOMEONE'S UNDERWEAR RIGHT BESIDE THE TV STAND? Yes it is.. GROSS! *STINKY SHEETS: Once I saw the underwear I knew the place hadn't been cleaned. I picked up a pillow and took a whiff: EWW.. head sweat, like someone took a hike and went to sleep. That means whoever cleaned this room just remade the bed. Double gross. We went downstairs and I asked for a different floor altogether as whoever cleaned the fourth floor has failed. We were moved to the third floor and I did a sniff test and it seemed decent. The only issue we had was with the tub's water spout: when we pulled the leaver up for the shower, half the water was still spewing out the main faucet... so wasteful! But then we moved on to breakfast: *EGGS, SAUSAGE, POTATOES: So far so good. This platter of food was decent. *WAFFLES: That hot basic breakfast item what is expected was completely gone. No waffles for you! *ORANGE JUICE: None. No OJ. Just apple and the Tropical Mango 'juice' tasted like colored water. Horrible experience, dirty rooms, breakfast was a fail. This Hampton Inn should not be considered as part of the Hilton family AT ALL. We will NOT be coming back to this Hampton Inn nor do we recommend staying here. Someone from Hilton needs to come to this location and do an expectation check as this location completely fails all requirements of what the Hilton hotels represent.