This is the worst product ever and the customer service is atrocious. Less than a year ago I spent…read more$2900 on the countertop model. We immediately had issues with it. Amanda replaced it with a new unit, but we continued to have issue. I would send her video of the malfunction, and she would continually say there is nothing wrong. The machine was only producing a small amount of water at a time continually running and erroring out. She told me I needed to replace the filters after only 2 months. She said our water must have heavy toxins or??? In it so I looked up the quality of water in our area bought a test kit and tested our water. It was normal. I sent her the results to let her know it is not the water..... I asked for a refund and was told I could send the machine back they would service it and send it back to me ALL at my expense as the 30-day warrantee was expired. I asked for a refund. After many texts back and forth, her response was, I will no longer communicate with you, you are disrupting my healing.... I ended up purchasing filters for another $150. Which did not fix the issues. I have filed a complaint with the BBB with no response. We have nursed the machine along, but it finally totally died 3 months short of a year. I am very disappointed to say the least in the quality of the product, but mostly the unprofessionalism displayed by Amanda. I would never recommend this product, nor would I work with Amanda ever again. I will avoid her like the plague. Not only did she sell us a faulty unit that she wouldn't honor after 2 months, but she disrupted my well-being and our finances. We may have last the money, but she will have to live with her dishonesty. Steer clear people...

The best place in the Tri-City area for water filtration systems that are custom filled with media…read morebased on your specific needs, AND the best variety of certified, molecular hydrogen producing products you will find ANYWHERE!! I have been thrilled to fill my home with as many home detoxifying products as possible from Healthy Hydration & Best Hydrogen Water products!!

This morning I had a plumbing issue. Tri-City Water Store came to my home right away and resolve…read morethe issue. Danny & Bruce were professional and thorough. They answered my questions about future plumbing needs. They are my "go to" plumbers!

Worlds best water systems local family owned company recommend to every one you don't have too put…read moreup with hard water get Kinetico

I hired K5 Construction & Renovation to complete a remodel for me in early March 2018. Lucas…read moreKolbringer who is the owner and operator of K5 Construction & Renovation provided a bid to me and we agreed on a price to complete the job. He told me it would take 4-6 weeks and he stopped showing up to the job site. He sent kids who were previously water delivery men with no construction background and asked this kid to hang cabinets and remodel the house that I paid Lucas to perform. He stopped working all together. I gutted the house and left him a blank canvas. He was hired to texture the walls, hang cabinets, install flooring and carpet, install doors, windows, paint, trim work, etc. He hasn't finished one full item on his scope of work and all of the items he has done will have to be completely redone by another contractor because it has been done incorrectly. He happily accepted my money (nearly in full) and walked away leaving the project a complete mess.

I went through Lowes to do a kitchen update. They put me in contact with K5 construction. The…read moreupdate turned out to be a nightmare, what with the the errors that Lowes committed and K5s lack of professionalism. The work performed by Lucas's crew was not up to par, especially the floor. Lucas is Lucas Kolbringer the owner of K 5. There were three times when Lucas said he was going to do some work on the project but he left me waiting all day for him. He never called to let me know he would not be coming. I finally had to tell Lowes I did not want to deal with Lucas anymore and to get me another contractor which they did and they completed the job. I would not recommend K 5 for any remodeling work.

The service here is above and beyond my expectations. The 2 guys we dealt with both treated us with…read morekindness and respect, and went the extra mile getting out unit set up at the end of their workday, going past closing time to help us. Great service. We got the largest (40 foot long) enclosed unit. Price is great for the amount of storage space. Good deal for the price.

I don't know what the negative reviews are about, I've had a unit here at least a couple years and…read morenever had a problem as long as he paid it on time LOL! Their areas were always clean and I always felt safe. I never had a problem with anyone sneaking in behind me or anything like that and Vanessa is super professional, yet always friendly.

As a part of homewarranty they came to fix my AC. No issue with AC but charged me for regular…read moreannual maintenance and they never showed up EVER. I would never trust these guys.

Not one single time did they show up anywhere near the time they had scheduled. One of the days…read morethey didn't show at all and didn't bother calling. They left trash all over, water bottles and food wrappers. They installed a new indoor coil, and outdoor unit. Only wired the unit for cooling....winter came and we had no heat. Guess they were expecting the call back to come hook up heating. Wouldn't have them back to work on any of my system. Totally unprofessional.

Will never try and buy Pretzel from here again. The girl Litzy was rude and would not not serve…read moreus. She was more interested in her phone. She wouldn't serve 2 other people either because she said she was doing the dishes. Even said she would call the cops because we asked to be waited on. You need to improve your customer service.

The pretzels are really good, sometimes they are over buttered. This is a busy location, so the…read morepretzels are usually always fresh. Sometimes you have to wait a little bit for them to come out of the oven. It's nice to go grocery shopping and eat a pretzel at the same time.

BUYER BEWARE! In 2022, because we had a good experience with carpet installation, we contracted…read morewith Great Floors Kennewick to remodel our two bathrooms. This work took over six months with many delays and re-dos. Now, only 3 years later, the shower floor is leaking. The subcontractor was Vadim Zolotnyuk, VZ Precise LLC. As soon as the damage was detected (June 2025), we contacted Great Floors and are advised they only provide a 1 year warranty. One year on a complete shower remodel? A shower should MANY MANY more years than this! The estimate to repair is more than $7,000 because the subcontractor also took the extra tile and of course it's discontinued. Our entire remodel cost well over $30,000. Customers should expect better treatment than this. DO NOT RECOMMEND.

We had LVP installed in our kitchen, breakfast room and family room. Our sales rep was very…read moreprofessional and knowledgeable without pressuring us. The installer did an excellent job. We had one small issue with the kitchen floor but the installation manager saw that everything was resolved to our satisfaction. Communication was excellent and we are extremely satisfied with our floors.