Lucas and Autumn were really great all around. They were professional, thorough, and very easy to…read morecommunicate with. First they explained the entire process and asked if we had questions. Then proceeded to pre-clean all the vents with a HEPA Festool. They realized that one of the ducts was disconnected and even crawled under the house to reattach it for no extra charge! They showed us how the negative air machine works and the filter they use in the negative air machine before - and after carefully exiting with the dirty ones. Later we were able to inspect them outside! There were playing cards, a pine cone, and a massive, disgusting amount of dust/grime among other things. They uploaded a bunch of before and after pictures of the ducts along with the invoice and sent an email after they left. We are so happy we both chose to get the ducts cleaned and chose Better Air Northwest to get it done!!!

I recently used Better Air Northwest for a full cleaning of the HVAC ducts in my 5200 square foot…read morehome which hadn't been professionally cleaned in over three years. I was impressed by the process from start to finish and the noticeable difference in air quality afterward. The scheduling process was easy and transparent. I called on a Tuesday, and they were able to fit me within two weeks. The office staff clearly explained the pricing structure (which was fixed based on the size of the house, with optional add-ons like dryer vent cleaning) and sent a confirmation text the day before. The technicians, Andreas & Cody, called me 50 minutes before arrival, right arrived pretty close to the promised time. I knew there was construction down the street so I figured they would be delayed due to stopped traffic. The two arrived in a well-marked truck and was immediately professional. They took time to explain the negative pressure vacuum system they use, which involved hooking up a large hose to the main duct trunk near the furnace. They wore boot covers inside the house, which I appreciated. The cleaning itself involved systematically sealing off all registers and then using powerful air whips into each vent to agitate and loosen all the debris. They showed me the incredible amount of dirt, dust, and junk they removed from the main trunk--it was genuinely shocking and visually compelling. When finished with the vents they took on the dryer. The lint cleaned out of the vent and the filter was surprising. I expect the drying cycles will be quicker with a clean system. The entire process took approximately 5 hours. Once finished, they sealed up the access holes they created cleanly. There were only two rooms where they forgot to move furniture back in place. The immediate difference was significant: the air in the house feels fresher and less "stuffy," and the HVAC system runs noticeably quieter. I am confident that the removal of years of dust and allergens will benefit our household, especially during allergy season. Better Air Northwest delivered exactly what they promised: professional service, clear communication, and excellent results. I highly recommend them if you are looking to improve your indoor air quality.

I purchased my HVAC system from James Heating in 2021, and have them service my system annually…read more Their techs are knowledgeable and professional. Highly recommend them.

Our ac stopped working on the hottest day of the summer (103), so far. I called at 5:00 pm. They…read moregot back to me in about 5 minutes, and were at my house in 20 minutes to fix the problem. Both technicians were VERY friendly and courteous. They are now my go to company for HVAC. Thank so much

Our HVAC system was put in 11 years ago, and this was the first time we ever had the ducts &…read moreregisters cleaned. 2 guys came out to do the work. We have 23 registers, 2 returns, and 2 bathroom fans. Both of the guys worked non-stop for 2.75 hours. The registers are all now squeaky clean (they were horribly coated in dust) & our house no longer smells musty/dusty whenever the air comes on. The cost for the service was $750. I have no idea if this is good or not. I have nothing to compare the price to, since I couldn't find anyone else in our area that does true duct cleaning. But I will say these 2 guys worked hard and did a stellar job. They even offered to put our new filter in for us (we supplied it) at no extra charge.

Dan was very professional and a good communicator. Cleaned out our furnace, vents, dryer vent, and…read morechimney. Well worth it.

I had my air ducts cleaned today by Clean A Duct, and I couldn't be more happy with the results! I…read morehad to reschedule several times and they were very accommodating. The technicians arrived right on schedule. They were extremely courteous and I asked them to explain the process before they began. The cleaning was thorough as they meticulously went through each vent and the main duct system. As expected there was a slight smell when starting the furnace back up (not dissimilar to how it might smell after being off all summer) but that cleared up quickly. We haven't had them cleaned in the 12 years we've been here (I know, I know...) but I really expected them to be worse. They even replaced the filters on the furnace (I provided them). The pricing was reasonable and comparable to similar services. It took about 3 hours for a 3k sq ft house. We also had them clean out the dryer vent.

These guys are great. They quoted air duct cleaning for me over the phone, came the next day right…read moreon time, and did such a thorough job all while explaining the process and giving me updates along the way. I love that they're a family owned business and that they had all the tools and knowledge to provide quality service. I feel like I got a great value. I recommend Clean-a-Duct to everyone, especially to those who, like me, have never had their ducts cleaned before. I couldn't believe the amount of dust and pet hair they removed from my ducts! The house feels lighter and much cleaner now! Thank you Tim and Keali'i! -Adam

We had a great experience with this company! I sent out request on yelp for a request to have our…read moreair ducts cleaned. I had responses right away but Matt and his wife seemed to be the most reponsive and willing to answer all questions. Matt showed up right on time. Super friendly and professional. When I bought my house six years ago in my contract they were to have the air ducts cleaned. It appears that the house has never had that done as he found stuff from construction. The house is 19 years old. We have already referred him to friends! Thanks again!!!

I had my dryer ducts / vents cleaned last week. The two gentlemen who came out were friendly,…read moreworked quickly, and didn't even have to come inside to get the job done.

We scheduled what should have been a simple routine cleaning of our wall unit in our office, but…read moreimmediately after the technician left, we left on short trip and return 5 days later to find our unit stopped working. We had the company return, and a second technician told us the issue was with the circuit board. Now we're being told something completely different--that the compressor needs to be replaced for $699. This has been incredibly frustrating. Our home is new, and the unit was working perfectly before the cleaning. It's hard not to feel like something went wrong during that initial service visit. To make matters worse, even though the unit is still under warranty, we're being told it won't be covered because this company didn't install it. That doesn't sit right, especially given the timing of the failure. Overall, the conflicting diagnoses and lack of accountability have been very disappointing. We're now being asked to pay for a major repair that appears to have started right after their service. We had ZERO problems with the unit before the cleaning. I would strongly encourage others to proceed with caution.

Dylan came out at the scheduled time and was very helpful, competent, and punctual. The tuneup to…read moreone fireplace brought a noticeable improvement. He had to order a part for the other unit and I look forward to finishing up the maintenance items here. Thanks, Dylan and Arrow.

Very knowledgeable and helpful. The scheduling was easy and arrival was on time. Will definitely…read morehire again.

Tech was on time and knowledgeable about dryer vent issues. He explained service options clearly…read moreand without undue sales pressure. Very satisfied with the service.

I saw a P&L truck on my street, so I inquired about their services. After Matt was done with his…read morejob he reviewed my situation. I scheduled a tech to come out to clean the vent pipe of my clothing dryer. Gage was courteous, professional and friendly. He clearly explained what he was going to do and got right to it. He was efficient and cleaned up immediately after completing his duties. I highly recommend P&L Heating & Sheet Metal.

They did an excellent job. Showed up on time and diagnosed and fixed the problem in a few min…read more Would definitely call again.

They were on time, very professional, super polite and amazingly efficient! They did a fantastic…read morejob cleaning our ducts and will definitely use them again!

James was great to work with, very friendly and had a lot of helpful advice. He took care of…read morecleaning our air ducts and dryer vents pretty quickly, and all at a very reasonable price.

I recently called Snibley's Carpet Cleaning hoping to do some Spring cleaning in Lincoln City while…read moreI was on vacation. To my surprise Jen was available the next day and she did an excellent job! She even spent extra care to remove some ground in stains in the livingroom. Absolute professional, very friendly, excellent job. Thanks Jen- If you want the best, call Snibley's!

After getting the price for three rooms, I ended up buying a machine because the price was way…read moreout of my budget. My star rating was only because I had to give one. Not a reflection of company.